Technical Support Manager- Gambling

Responsibilities:
    •    Verifying, configuring, and launching payment methods on projects;
    •    Testing methods, analyzing log files, and identifying issues based on test results;
    •    Enhancing payment methods on the platform side: configuring how payment methods appear on project pages;
    •    Creating and setting up payment system connection channels;
    •    Communicating with second-line support on issues they can’t resolve, analyzing problems, and offering solutions;
    •    Collaborating with the internal development team: writing technical specifications for method improvements and/or bug fixes, setting tasks, and testing results;
    •    Distributing traffic among payment methods and configuring cascading payment method systems;
    •    Other tasks related to payment methods.

Requirements:
    •    1+ year of experience as a Project Manager, Account Manager, or Payment Manager;
    •    Attention to detail;
    •    Analytical and mathematical mindset;
    •    Willingness to learn and grow in a new field;
    •    English proficiency at A2 level or higher;
    •    A big plus: experience as a Technical Manager, Payment Support, or Client Support.