Customer/Technical Support Representative to $800 Offline

Looking for a Customer/Technical Support Representative to work on a Canadian healthcare project. Full-time, remote, long-term (equipment is provided)

Working Schedule: Mon-Fri 15:30 — 00:00

Requirements:

• Strong verbal and written English skills.
• Business communication and soft skills.
• Ability to work efficiently both independently and with a team.
• Ability to handle multiple tasks simultaneously and effectively manage priorities.
• Critical and consecutive thinking.
• Strong learning abilities.
• Corporate ethics.

Responsibilities:

• Investigate, resolve and conduct in-depth troubleshooting of hardware, software, email, web-based applications, and other issues using available resources over the phone and email;
• Create and process support tickets