Jira Process Improvement Manager
We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!
Summary:
At BrainRocket, we’re driven by innovation and operational excellence. As we grow, we’re looking for a Jira Process Improvement Manager to support and evolve our Jira ecosystem while enhancing business processes across the organization.
✅ Role overview:
You will own Jira (Data Center) administration and champion continuous process improvement across teams. This includes configuring workflows, automating processes, integrating tools, and consulting with stakeholders to deliver scalable, efficient solutions aligned with business goals.
✅ Key Responsibilities:
✔️ Administer and customize Jira projects, workflows, permissions, and dashboards;
✔️ Identify inefficiencies and implement optimized Jira-based solutions;
✔️ Collaborate with stakeholders to align process improvements with strategic goals;
✔️ Integrate Jira with Confluence, Bitbucket, and external tools;
✔️ Provide training, support, and documentation for Jira users;
✔️ Lead workshops and champion best practices in Jira usage and process design.
✅ Requirements:
Hard Skills:
✔️ 3+ years of Jira (Data Center) administration.
✔️ Strong understanding of Agile, Lean, or Six Sigma.
✔️ Experience with Automation for Jira, Scriptrunner, Groovy scripting, and APIs.
✔️ Familiarity with Confluence, Bitbucket, eazyBI, and Power BI.
Soft Skills:
✔️ Strong analytical and problem-solving mindset;
✔️ Proficiency in English (written and spoken) is a MUST;
✔️ Excellent communication and stakeholder management skills;
✔️ Proactive, adaptable, and consultative approach to change;
✔️ Ability to lead workshops and support cross-functional teams.
✅ Nice to have:
✔️ Knowledge of change management frameworks (ADKAR, Kotter);
✔️ Experience with automation tools (UiPath, Zapier);
✔️ Basic programming (Python, JavaScript).
✅ We offer excellent benefits, including but not limited to:
🧑🏻💻Learning and development opportunities, and interesting challenging tasks;
📝Official employment under the laws of Cyprus and the EU, registration of family members;
✈️ Relocation package (tickets, staying in a hotel for 2 weeks);
🏋️♂️ Company fitness corner in the office for employees;
📚 Opportunity to develop language skills and partial compensation for the cost of language classes;
🎁 Birthday celebration present;
🏝 Time for proper rest and 24 working days of Annual Vacation;
🍲 Breakfasts and lunches in the office (partially paid by the company).
Join BrainRocket and rock with us! 🚀
Bold moves start here. Make yours. Apply today!