Data Scientist (Analytics team)

About the Role

We are seeking a talented Data Scientist to join our Product Analytics team. 
 

This role involves leveraging analytical expertise and machine learning skills to develop predictive models and innovative data-driven solutions. Your contributions will have a direct impact on critical areas such as pricing optimization, customer segmentation, and expert matching. If you are passionate about applying AI to solve real-world challenges and driving meaningful business outcomes,

What You’ll Do:

As an individual contributor, provide analytical thought leadership to drive strategy, suggest new analyses, statistical/ML frameworks, testing methods and infrastructure improvements to drive value for the business.
Collaborate with stakeholders to define problem statements, develop new signals using JA data incl. conversational data, develop hypotheses and translate them into analytical solutions and actionable insights presented to wider audiences.
Perform both Descriptive & Prescriptive Analytics including experimentations (AB, MAB), implement and track trends in business metrics that will help drive the business
Own outcomes of deep dive analyses, by covering problem definition, metrics development and implementation, data extraction, visualization and presentation to the stakeholders
Develop machine learning models to solve business problems related to customer segmentation, customer retention, conversation quality, and revenue optimization.
Become a go to AI/ DS expert who directly and indirectly oversees the model development and advanced statistical work of other analysts.
Test, validate, and optimize models to ensure performance and scalability.
 

What We’re Looking For:

Experience: 2-5 years in data science or product analytics roles focused on model development.
Technical Skills:
Proficiency in SQL and Python; experience with BigQuery preferred.
Strong programming abilities, including familiarity with ML libraries such as TensorFlow, PyTorch, or Keras.
Hands-on experience with statistical methods and machine learning techniques, including regression, classification, clustering, time series analysis, and frameworks like Naive Bayes, XGBoost, and neural networks.
Basic knowledge of NLP, computer vision, or reinforcement learning.
Analytical Expertise: Strong foundation in descriptive and inferential statistical analysis, as well as advanced experimental design.
Education: Bachelor’s or Master’s degree in a quantitative field such as Data Science, Computer Science, Mathematics, Econometrics, or Statistics.
 

Preferred Qualifications:

Experience in e-commerce, product, or retail analytics.
Proficiency in NLP and text analytics techniques.
Familiarity with large language models (LLMs) and prompting.
Understanding of CI/CD pipelines for machine learning model deployment.

Perks and Benefits

Time off throughout the year (paid and unpaid)
Professional development support and encouragement
Resources to help improve your overall well-being
Free membership to dive into JA product
Про компанію JustAnswer
JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.