Retention Product Manager

Stay Group is an innovative Marketing company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. We seek an experienced Retention Product Manager. As a Retention Product Manager, you’ll be the mastermind behind engaging experiences across Tier 1 countries — from crafting loyalty programs and gamified mechanics to analyzing performance and anticipating player behavior in the fast-paced iGaming landscape.

Key Responsibilities:

• Development, launch, and optimization of retention tools for Australia, Canada, and Germany (tournaments, lotteries, wheel of fortune, loyalty program, etc.).
• Analyzing the effectiveness of current retention mechanics, generating and implementing new hypotheses and approaches.
• Using data and user behavior to personalize and segment retention initiatives.
• Collaboration with cross-functional teams (CRM, Product, BI, Support, Creative) to comprehensively implement tools. 
• Monitoring and improving key KPIs (Retention Rate, ReDepRate, ARPPU, GGR, etc.).
• Ongoing competitor and industry trend monitoring in the online casino space. 
   

Requirements:

• At least 3 years of experience in a role related to player retention in the online casino industry.
• Excellent understanding of the specifics of gambling: engagement mechanics, player motivation, and regulatory constraints. 
• Hands-on experience in developing and launching in-game retention tools (tournaments, bonus programs, loyalty schemes, etc.).
• Strong data analysis skills, ability to formulate hypotheses, and evaluate results.
• English language proficiency — B2–C1 level.
   

Benefits:

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options, or join our dynamic office in Kyiv for an inspiring in-person experience.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while focusing on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.