Trainee ServiceNow Developer (IRC259078)

Description

Customer is one of the well-known companies that operates a decentralized care model for patients with serious, complex or high-risk illnesses. It operates under the medical home model, which emphasizes coordinated, accessible, and continuous care managed by primary care physicians. The company aims to enhance patient outcomes through a holistic approach, integrating medical, social, and behavioral health services to meet the diverse needs of its community.

We are looking for a motivated Trainee/Intern to join our ServiceNow development team, supporting a groundbreaking project for a leading healthcare organization. This is a beginner-friendly role designed for individuals with little to no prior experience who are eager to learn ServiceNow development from the ground up. You’ll gain hands-on experience in coding, platform customization, and IT solutions while contributing to meaningful healthcare innovations.

Requirements

• Skills & Qualifications

• Technical Skills:
• Basic knowledge of Javascript (e.g., understanding variables, loops, or simple scripts); no prior professional experience required;
• Awareness of the stages of software development, from requirements gathering to testing and maintenance (SDLC)
• Analytical and problem-solving abilities to tackle technical challenges and develop effective solutions

• Soft Skills:
• Intermediate proficiency in English (written and verbal)
• A mindset of continuous improvement, and willingness to learn ServiceNow platform tools, and best practices in software development
• Effective communication skills for working with team members, understanding project requirements, team-oriented attitude
• Ability to manage your time effectively, prioritize tasks, and meet project deadlines

• Nice-to-Have Skills:
  Any exposure to coding beyond Javascript (e.g., SQL, HTML, CSS)
• Experience in IT service management (ITSM) or Healthcare domain.

Job responsibilities

• Assist in basic development tasks on the ServiceNow platform under close guidance from senior team members.
• Learn to write and modify simple scripts (using JavaScript) to support platform functionality.
• Support the team in customizing ServiceNow workflows as you build your skills.
• Help integrate ServiceNow with other systems by following provided instructions and examples.
• Participate in troubleshooting and resolving basic technical issues with team support.
• Document your work (e.g., code snippets, configurations) to track progress and learn best practices.
• Collaborate with team members and clients to understand project needs and provide updates on your learning and contributions.