Trainee ServiceNow Developer (IRC259078)

Description

Customer is one of the well-known companies that operates a decentralized care model for patients with serious, complex or high-risk illnesses. It operates under the medical home model, which emphasizes coordinated, accessible, and continuous care managed by primary care physicians. The company aims to enhance patient outcomes through a holistic approach, integrating medical, social, and behavioral health services to meet the diverse needs of its community.

We are looking for a motivated Trainee/Intern to join our ServiceNow development team, supporting a groundbreaking project for a leading healthcare organization. This is a beginner-friendly role designed for individuals with little to no prior experience who are eager to learn ServiceNow development from the ground up. You’ll gain hands-on experience in coding, platform customization, and IT solutions while contributing to meaningful healthcare innovations.

Requirements

  • Skills & Qualifications

 

  • Technical Skills:
  • Basic knowledge of Javascript (e.g., understanding variables, loops, or simple scripts); no prior professional experience required;
  • Awareness of the stages of software development, from requirements gathering to testing and maintenance (SDLC)
  • Analytical and problem-solving abilities to tackle technical challenges and develop effective solutions

 

  • Soft Skills:
  • Intermediate proficiency in English (written and verbal)
  • A mindset of continuous improvement, and willingness to learn ServiceNow platform tools, and best practices in software development
  • Effective communication skills for working with team members, understanding project requirements, team-oriented attitude
  • Ability to manage your time effectively, prioritize tasks, and meet project deadlines

 

  • Nice-to-Have Skills:
    Any exposure to coding beyond Javascript (e.g., SQL, HTML, CSS)
  • Experience in IT service management (ITSM) or Healthcare domain.

Job responsibilities

  • Assist in basic development tasks on the ServiceNow platform under close guidance from senior team members.
  • Learn to write and modify simple scripts (using JavaScript) to support platform functionality.
  • Support the team in customizing ServiceNow workflows as you build your skills.
  • Help integrate ServiceNow with other systems by following provided instructions and examples.
  • Participate in troubleshooting and resolving basic technical issues with team support.
  • Document your work (e.g., code snippets, configurations) to track progress and learn best practices.
  • Collaborate with team members and clients to understand project needs and provide updates on your learning and contributions.
Published 11 March
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