Account Manager/Customer Support Specialist

Ready to level up your career with an awesome Account Manager’s team?

Join us - a global leader in marketing solutions on platforms like Facebook and Google! 🌍✨

We offer a flexible schedule that includes remote evening, daytime, and weekend shifts.

Allowing you to keep things fresh and varied. 😎

🔹 2+ Years Prior experience in customer support, preferably in the affiliate marketing field.

🔹 Experience in affiliate marketing or previous experience with ad launches will be a great advantage❤️‍🔥.

🔹 B2 English level or above, both written and verbal.

🔹 Strong communication skills and a genuine commitment to delivering outstanding service.

🔹 Proven ability to take initiative and resolve issues independently.

Responsibilities:

🔹 Provide prompt, effective support aligned with company standards via chat, with demo calls upon request.

🔹 Re-engage and retain non-active clients through proactive outreach.

🔹 Work closely with other departments to resolve customer queries efficiently.

🔹 Identify areas for improvement to enhance customer experience and streamline processes.

We Offer:

🔹 Full-time position.

🔹 Remote work.

🔹 Evening, daytime, and weekend shifts.

🔹 Unlimited vacation days.

🔹 10 sick leaves.

🔹The opportunity to participate in conferences.

🔹 English classes.

Sound like your kind of vibe? Hit us up - we’d love to have you onboard! 🤝