Account Manager

We are looking for an Account Manager to an international IT product company specializing in the deep technology solutions for the iGaming industry (slot games for online casinos). Founded in 2020, the company has quickly established itself as a prominent player in the iGaming market across Europe.

The  company size - about 100 employees

Marketing Team -  CMO, Head of Accounts, Account Managers 

Office - Kyiv, Warsaw / remotely full-time from any country

Conditions - high competitive salary, remote mode (Full-time), career and financial growth, paid vacation and sick leave and other goodies.  

Requirements:

• 1+  years of experience in the iGaming industry,  in an Account Management or similar role
• Basic understanding of CRM systems (Jira or equivalents)
• Ability to effectively organize your work, maintain accuracy in documentation, and handle multiple tasks simultaneously
• Quick learning skills, ability to analyze information, and work with data
• English level - Upper - Intermediate and above 

Responsibilities:

• Communicating with clients via email, Skype, and Telegram to understand their needs, address inquiries, and provide updates on services
• Client support: assisting in account management, resolving issues, and providing consultations on the company’s products
• Maintaining client documentation: recording all interactions, agreements, and feedback in a CRM system (Jira)
• Tracking and analyzing key metrics: monitoring progress toward financial goals
• Conducting basic market research to identify new trends and competitor activities

We offer:

• - 7 hours working day 10:00 AM — 6:00 PM (with the lunch break)
• - Hybrid format\remote
• - A-class office, Mokotow, Warsaw
• - Competitive salary in the IT field, fixed in €
• - Paid taxes
• - State holidays are paid
• - 10 days for paid sick leave
• - 28 days of paid vacation: 18 and 10 days separately
• - Medical Insurance
• - Courses/training reimbursement
• - Corporate English courses: business or general, morning or evening schedule