Billing Manager

We’re Applyft - an IT product company which creates value-driven mobile apps. Our journey began with the Geozilla family locator product, but now our portfolio consists of eight apps in Family Safety, Entertainment and Mental Health Spheres. We’re proud to have a 5M monthly active users base and to achieve 20% QoQ revenue growth

Now we are looking for a Billing Manager to join our team

What you’ll do:

• Maintaining and developing the billing infrastructure of our web projects
• Monitoring of key indicators affecting billing efficiency: authorization rate, monitoring of risk metrics, including detailed analytics
• Negotiating with payment providers
• Setting tasks for the development team and supporting it
• Close work with product managers, support team, financiers, management and with the development team

Why is the great opportunity to join Applyft:

• Gain experience working with Big Data: thousands of transactions per day all over the world
• Immerse yourself in full-cycle mobile development. Close interaction with related teams, in which you will have the opportunity to participate in product brainstorms, gain new knowledge, and influence the overall financial result of the company with your contribution
• Conduct billing experiments
• Learn to work with traditional payment methods: Card, Apple pay, G pay, Paypal, but also with alternative local payment methods: Amazon Pay, Revolut Pay, Boleto, etc.
• Work with various payment providers: Stripe, Braintree, Paypal, Adyen, Payment Orchestration platform etc.
• Learn to work with Anti Fraud services and various billing mechanics

Your professional qualities:

• 1+ years of experience as Billing Manager/Support Manager
• Experience with chargebacks, refunds
• Interest in billing/payments and desire to develop in this niche
• Analytical mindset and systematic approach to completing tasks
• Independence, formulation of hypotheses and proposals for solving assigned problems
• Proactivity and focus on finding new ideas to improve the financial performance of the project
• English — at least Upper Intermediate is a must

Will be a plus:

• Experience in the financial or banking sector
• Experience working with payment systems
• Understanding of unit economics and data driven decision-making methodology
• Skill in creating technical requirements for developers and running A/B tests
• Experience in negotiations with clients/contractors

We offer:

• Remote-First culture: We provide a flexible working schedule and you can work anywhere in the world
• Health taking care program: We provide Health insurance, sport compensation and 20 paid sick days
• Professional Development: The company provides budget for each employee for courses, trainings and conferences
• Personal Equipment Policy: We provide all necessary equipment for your work. For Ukrainian employees we also provide Ecoflow
• Vacation Policy: Each employee in our company has 20 paid vacation days and extra days on the occasion of special events
• Knowledge sharing: We are glad to share our knowledge and experience in our internal events
• Corporate Events: We organize corporate events and team-building activities across our hubs