Project Manager (CRM)
Ukrainian Product
🇺🇦
🧑💻 What you need to join us:
- Required Qualifications/Education & Certifications:
Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
PMP, CSM (Certified Scrum Master), and/or CSPO (Certified Scrum Product Owner) certifications are highly preferred.
Experience - 6+ years of project management experience, including leading CRM or similarly complex software implementations.
- Demonstrated ability to manage multiple, concurrent projects (e.g., 4-5 projects with 50+ stakeholders).
- Experience working with global or multicultural teams (up to 30 members) across various time zones.
📌 Technical & Domain Skills
- Familiarity with Salesforce, FastSpring, or other CRM platforms.
- Skilled with popular PM tools such as Jira, Confluence, Asana, or similar.
Understanding of software development lifecycles, including QA/testing processes (functional, regression, exploratory, UI/UX testing). - Basic knowledge of web technologies, databases, and design tools (Figma, Sketch) a plus.
🔥 Soft Skills
- Strong communication, negotiation, and stakeholder management abilities.
- Proven conflict resolution and problem-solving skills.
- Leadership, team-building, and mentorship capabilities.
- High stress-resistance and adaptability in a fast-paced, changing environment.
🧑💻 Responsibilities:
- End-to-End Project Ownership
- Lead the full lifecycle of CRM projects, from initial requirements gathering and scoping to deployment and go-live.
- Oversee project schedules,and resources to ensure timely delivery and high-quality outcomes.
- Stakeholder & Team Management
- Manage and mentor distributed teams of developers, QA engineers, designers, and business analysts (teams up to 10+ members or more).
- Coordinate with multiple stakeholders (internal), ensuring alignment on project goals and requirements.
- Agile Methodologies & Processes
- Implement and tailor Agile practices (Scrum, Kanban, or Hybrid) to best fit each project’s domain, complexity, and team structure.
- Conduct daily stand-ups, sprint planning, backlog grooming, and retrospectives; track team velocity and performance.
- Develop and implement product developing workflow.
- Risk, Issue, and Change Management
- Proactively identify project risks and issues, develop mitigation plans, and communicate progress/changes to stakeholders.
- Establish and maintain change management processes to handle evolving project scope effectively.
Reporting & Documentation - Use platforms such as Jira, Confluence, or equivalent to track tasks, report progress, and maintain documentation.
- Provide regular status updates to leadership and clients, ensuring transparency and clear expectation-setting.
🌟 Perks & Benefits:
- 24 working days of paid vacation;
- Flexible work schedule & top-notch work conditions;
- Competitive salary;
- Remote work with an opportunity to visit the office (Kiev);
- A youthful, talented, and remarkable company culture.
Hiring process:
📝 On-line call → Interview with CTO + Recruiter.
Send your resume and become an important part of our team!
📊
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