Customer Support Manager (work schedule 13 00–22 00) to $850 Offline

Keyapp is a Ukrainian product IT company that helps developers worldwide boost organic traffic for their mobile apps on iOS and Android platforms.

🕐 What you need to know:

Work schedule: 13:00 PM to 22:00 PM, Monday to Friday. Weekends (Saturday and Sunday) are your time to recharge and relax.

✅ You’re a perfect match if you:

🔹 Speak English fluently (Upper Intermediate or higher). Knowledge of an additional language is a huge advantage, as our clients come from all over the world.
🔹 Have a higher education degree in philology, marketing, or a related field.
🔹 Have at least one year of experience working with clients.
🔹 Are confident working with a PC and Google tools.
🔹 Are an independent, responsible, and proactive individual.

🌟 What you’ll be doing:

⭐ Be the first point of contact for our clients. You’ll consult them via chat and email, assist with platform functionality, and forward specific requests to relevant specialists.
⭐ Introduce clients to our referral and bonus programs and keep them informed about promotions and discounts.
⭐ Help clients select the best product promotion strategies on our platform.
⭐ Interact with clients on social media: reply to messages and comments on Facebook, Telegram, and forums.

🎁 What we offer:

💶 Salary: €500–€700 (depending on your experience) + a monthly bonus of €160.
💡 A transparent bonus system and an annual bonus based on your performance.
🌴 24 calendar days of paid vacation and 100% paid sick leave.
🏡 Remote work during wartime. Once it's safe to return to the office, enjoy a comfortable workplace in Kyiv, just a 5-minute walk from Osokorky metro station.
✨ A supportive team: an understanding manager and colleagues with a great sense of humor.
🚀 A high level of autonomy and no bureaucracy: your ideas will be heard and acted upon without unnecessary delays.
✨ Work-life balance: we foster a culture free from overtime, unexpected calls during vacations, or sick leave, and offer flexibility in managing your time for maximum productivity and satisfaction.
🎓 Opportunities for growth and development: we support your professional growth through company-paid courses, training, and conferences.

We believe work should be enjoyable and fulfilling! If you love communicating, want to join a dynamic international company, and are eager to grow with us, we’d love to see your CV! 📨