Product Manager (igaming) Offline

We are looking for an experienced Product Manager to lead and optimize our online casino operations on the SoftSwiss platform. The ideal candidate will have a deep understanding of the platform's capabilities and a proven track record in managing online gaming products, ensuring seamless performance, and delivering exceptional user experiences.
Requirements:

• Proven experience as a Product Manager in the online casino industry.
• Hands-on experience working with the SoftSwiss platform is mandatory.
• Strong understanding of online gaming products, including casino games, payments, and player engagement tools.
• Excellent project management and organizational skills with the ability to manage multiple tasks simultaneously.
• Analytical mindset with experience working with KPIs, user data, and performance metrics.
• Strong communication and collaboration skills to interact with cross-functional teams and third-party providers.
• Proficiency in English (written and verbal); knowledge of additional languages will be an advantage (Russian, Ukrainian).

Responsibilities:

1. SoftSwiss Platform Management:
   • Oversee daily operations and full functionality of the SoftSwiss platform.
   • Manage integrations with game providers, payment solutions, and third-party services.
   • Troubleshoot platform-related issues, ensuring quick and effective resolutions.
2. Product Development and Roadmap:
   • Develop and maintain a clear product roadmap to align with business goals.
   • Implement new features and updates on the SoftSwiss platform to enhance user experience and performance.
3. Game and Payment Integrations:
   • Coordinate the setup and launch of new games and payment providers.
   • Test and configure integrations to ensure seamless operation and optimal user engagement.
4. User Experience Optimization:
   • Analyze player behavior, gather feedback, and optimize platform usability.
   • Conduct A/B testing and implement changes to improve player retention, conversion rates, and overall performance.
5. Collaboration and Communication:
   • Work closely with internal teams (marketing, operations, support) and external partners to execute product strategies.
   • Ensure clear documentation of processes, product updates, and configurations.
6. Analytics and Reporting:
   • Monitor key performance indicators (KPIs) such as user engagement, churn rate, and revenue growth.
   • Provide regular performance reports and propose data-driven improvements.
7. Compliance and Security:
   • Ensure all platform features comply with regulatory and operational requirements.
   • Monitor and uphold security standards to safeguard player data.

Will Be a Plus:

• Experience with other iGaming platforms or similar SaaS solutions.
• Knowledge of UX/UI principles and prototyping tools.
• Background in conducting A/B testing and data analysis.
• Familiarity with marketing tools and CRM systems.

Work Conditions:

• Competitive salary based on experience and qualifications.
• Flexible working conditions: remote.
• Opportunities for career growth in a fast-paced, innovative iGaming environment.
• Collaborative and dynamic team with a focus on product excellence.
• Access to professional training and development resources.