Customer Support Specialist Offline

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.
 

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.
 

We are seeking a Customer Support Specialist to become a part of our team.
 

Main Responsibilities

– Learn all the necessary information given for work
– Help customers through live support (chats, instant messengers and emails, possible hotline)
– Handle customer inquiries appropriately and provide a high level of service
– Be ready to work at night
– Interact with other departments to resolve issues
 

Mandatory Requirements

– Language: Turkish native
– Good written communication skills
– Empathy, stress tolerance, responsibility, and focus on development and results
– Excellent basic computer skills
– Ability to work from personal laptop for the first 2 weeks of work during training
 

We offer

– Children Allowance
– Mental Health Support
– Sport Activities
– Language Courses
– Automotive Services
– Veterinary Services
– Home Office Setup Assistance
– Dental Services
– Books and Stationery
– Training Compensation
– And yes, even Massage!