NOC Engineer Offline

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We are looking for an NOC engineer 24/7 to join our team.

📍 Work location - Ukraine

Responsibilities

• Respond to incidents according to playbooks 
• 24/7 customer support (8 hours long shifts)
• Network, Infrastructure, Applications monitoring, and issues troubleshooting
• Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
• Maintaining and documenting monitoring solutions
• Contribution to infrastructure automation and internal NOC tools development

Requirements

• At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
• Hands-on AWS cloud experience 
• Confident Linux OS knowledge
• Network troubleshooting and configuration
• GIT and scripting skills with either Python or Bash
• Web applications architecture understanding 
• Monitoring tools (Prometheus, Cloudwatch, etc.) and principles 
• Upper-intermediate English language proficiency
• Great customer service and confident business communication skills
• Strong troubleshooting and problem-solving skills, drive to prevent incidents
• Be innovative, learn new tools and best practices
• IaaC: CloudFormation, Terraform knowledge - advantage
• CI/CD: Jenkins, ArgoCD - advantage
• Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

Benefits

• Professional training and certifications covered by the company (AWS, FinOps, Kubernetes, etc.)
• International work environment
• Referral program – enjoy cooperation with your colleagues and get a bonus 
• Company events and social gatherings (happy hours, team events, knowledge sharing, etc.)
• Wellbeing and professional coaching through Oliva Health
• English classes
• Soft skills training

Country-specific benefits will be discussed during the hiring process.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.