QA+Tech Support $600-800

Position: Tech. Support + jun QA

Salary level: 600 - 800 EUR per month

Commercial experience: more than 1 year

The person day-to-day activities:
- Review the user stories/specifications as part of QA procedure
- Prepare the test cases based on requirements and actualisation of the existing qa checklists (Regression, smoke, release etc.)
- Testing/verification/debugging of the issues in the development stage
- Cover the existing functionality (from the previous release) with API tests and integration tests (Jmeter + Protractor)
- Take part in Release preparation
- Take care for the support portal monitoring and request managing
- To be responsible for communication with customers in the context of affiliate/account/organization configuration and onboarding
- To be responsible for process of IATA and non-IATA newcomers' onboarding process (manage communication, go through with the customer onboarding flow, collect required data, manage the third-party access, configure supplier, psp and accounting system connections, manage timelines, provide the educational sessions)
- To be responsible for the ongoing system configurations based on internal of customer requests
- Provide second-level technical support to internal and external customers
- Manage customer's requests (together with the BA) to prepare them to be developed
- Present / demonstrate product to existing or new customers
- Take part in internal process tuning (provide recommendations regarding existing processes enhancement, define existing weak points and bottlenecks)

Mandatory Requirements:
-A proactive position is a must
-SQL experience is a must
-Intermediate level of English or higher (doc reading/writing, project internal/external communications)
-Experience with JavaScript
-Good understanding of SQA theory, Agile methodologies
-Understanding of SDLCExperience in working with Git, Jira, Confluence
-Working experience with different OS (Windows, Mac OS, Linux), with web services (REST, SOAP)
-Plan and estimate test efforts.
-Linear thinking (to be oriented to reach the goal)
-Systems thinking
-Json, XML reading/writing
-Logs reading (text files, Kibana)
-Browser developer tools (console, network, etc)

It could be a plus:
-Development background (Java, Angular, TypeScript, PHP)
-BA background
-Working experience with TestRails tool
-System analysis skills (catch the idea how will feature be implemented on a technical level)
-Experience with tools:
SOAP UI
PostMan
Draw.io
Excel :)
Google Analytic
Google Optimizer
Jenkins
Grafana

Sens your CV and we'll contact you as soon, as possible!

About Easylinkz limited

Revenue management and NDC aggregator - We help travel agencies make more $$ on every issued ticket!

Company website:
https://easylinkz.com