In this position, you will partner with the Client Side Performance Managers to ensure successful onboarding and onboarding of new clients into the Client's proprietary advertising products, review and effectively close client inquiries in the Salesforce CRM system, provide basic activity reports
Responsibilities:
Partner with Performance Managers on client’s end to ensure successful setup and the go-live of new clients onto the Client's proprietary advertising products.
Review and effectively close client cases within Salesforce CRM system
Provide basic activity reporting to performance managers based on account needs and regular activity.
Skills and Qualifications:
Strong written English communication skills (Upper-Intermediate level)
Analytical mindset is vital
Data input and workload tracking experience using Google Sheets
Fast-paced and detail-oriented - you will manage a queue of important client requests with a quick turnaround time expectation
Experience working with CRM systems will be a plus.
Experience using Facebook's advertising, Campaign Manager (DoubleClick), and/or Google Ads will be a plus
Google Tag Manager & Google Analytics basic skills will be a plus.
We offer:
Remote work;
Schedule: 2:00 pm-11:00 pm (Mon-Fri);
Competitive compensation linked to UAH/USD rate;
Medical and Life insurance after the trial period;
English classes with a native speaker;
Corporate training and parties.