As part of the Voicea team acquired by Cisco in 2019, you will work closely with other motivated and hardworking engineers to deliver Voicea's industry-leading AI capabilities to millions of users world-wide.

Who We Are

The Collaboration Technology Group transforms the connections between people and the information they need to share which is essential to better the business. We improve collaboration with technology that empowers people to engage and innovate -- anywhere, on any device.

Within the technology group we are focused on further transforming the technology by weaving in Adaptive Intelligence to be the information superhighway – connecting people, their work, and their physical world together through intelligence, personalization, relationships, and analytics to innovate, attract and retain talent, enable a global, mobile workforce, and engage customers in a more efficient way.


What You Will Do

- Scope, design and implement the unique, large scale, high-performance distributed computing engine as we scale the Webex Assistant in face of complex and often changing business logic
- Continuously measure and optimize the performance, effectiveness, and uptime of backend services -- participate in a data driven culture
- Help debug and solve critical production issues across services and multiple levels of the stack
- Work with engineers across the company to build new features at large-scale, while improve internal engineering standards, tooling, and processes.
- Continuously improve our product by innovating on the service following latest technology trends and business requirements


Who You Are

- Bachelor’s and/or Master’s degree in Computer Science or a related technical discipline, or equivalent experience
- Experience with scaling and maintaining high-traffic production systems in previous positions
- Meticulous around visibility of the systems you build; openmetrics (prometheus/grafana), centralized structured logging, tracing.
- Proficient in Python
- Familiarity with cloud native deployment practices; specifically, containers and container orchestration platforms (Docker/Kubernetes/Helm) and the Kubernetes environment
- Experience working with relational databases (MySQL, Postgres) and key/value stores
- Appreciate agile software processes, data-driven development, reliability, and responsible experimentation.


We Are Cisco

- You will be a part of an innovative product used by millions of users all around the world
- Annual bonuses
- Stock options
- Medical insurance
- International multicultural team
- Official employment contract

About Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take the difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

Be you, with us!

Company website:
https://www.cisco.com/

Job posted on 8 September 2021
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