is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams™, is the world’s first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better.

We are hiring an experienced Software Development Manager. A Software Development Manager is primarily responsible for coordinating and managing the entire software development process. An SDM oversees a team/team’s performance, schedule, capacity and projects to ensure business goals are met. A Software Development Manager plays a crucial role in the day-to-day operations of the department and functional team/teams, providing clear direction, mentorship, ownership and prioritisation during the application’s development process, ensuring constant stability and improvement of delegated ecosystem Feature(s).

What will you be doing?

Delivering projects and products using the appropriate agile project management methodology, learning & iterating frequently;
Taking full ownership over a delegated Feature(s), as well as teams and resources, assigned to the Functional unit;
Identifying key business objectives and providing solution recommendations while performing business proofs;
Working with the Product Manager to define the roadmap for any given Feature and evaluating user stories from a technical perspective;
Ensuring all delegated Features are built to an appropriate level of quality for the stage (alpha/beta/production);
Setting up procedural guidelines to establish a successful delivery process;
Overseeing teams across the different stages of project delivery by supervising staff;
Ensuring that operations are cost-effective and stay within budget;
Handling all challenges in support of company-wide projects/programs delivery in a form of efficient scoping, prioritisation and requested functionality delivery expedition;
Mediating and resolving cross-team negotiation issues, acting as a point of escalation for stakeholders and team members;
Orchestrating team/teams backlog and scope adjusting to strict deadlines and business goals;
Implementing and maintaining Feature and team/teams KPIs, metrics and operational excellence according to industry best practices;
Acting as liaison officer between different teams to build partnerships and develop solutions.

What are we looking for?

BS in science, engineering, technology architecture, database design, or software engineering;
8–10 years of experience in technology development, with at least five years spent using software delivery management tools;
Proven experience delivering software projects effectively;
Strong ability to develop code using modern languages and frameworks, such as REACT/Java;
Established experience with project management programs, SCRUM, and different variants of AGILE techniques are also expected, along with familiarity with code management and Continuous Integration/Delivery Implementation (CI/DI);
Experience working with Model View Controller (MVC) design patterns, Object-Oriented Programming (OOP), and relational databases;
Strong analytical skills and data oriented mindset;
Excellent people management and communication skills.

About us

At, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose from the inner quest for excellence itself, being driven from within to make anything we touch be the best it can be. We take pride in developing deep user understanding, obsess about the details, and go the extra mile to show our users we love them. We are first and foremost customer driven – engineering, product and design collaborate as equals to create a phenomenal end user experience. We’re also home for numerous internal teams building internally facing tools for customer service, finance, and others, to keep the operation afloat.


An extremely competitive salary for the local market
20 working days of paid vacation
15 days of paid sick leave
Ultramodern office in the heart of Lviv (Magnus)
English classes
Fruits and dinners
And, of course, we get Surprises internally

About Surprise has created a purpose built enterprise class platform that aligns employees, managers and business leaders to effectively drive “positive, goal directed behavior” and recognizes major accomplishments and milestones across an organization in support of personal, team and corporate goals.

The company is fundamentally changing how people work, by engaging employees and providing impactful analytics to people operations professionals. To continue scaling our impact, we’re committed to hiring builders who are inspired by our team’s guiding principle: to derive a tremendous sense of purpose to make anything we touch be the best it can be.

Headquartered in San Francisco, California, is currently building a team of professionals in Lviv to help the product develop even faster and conquer new markets.

Company website:

DOU company page:

Job posted on 6 July 2021
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