VIP Account Manager for Parimatch International Offline
We invite those who fired up to:
β Overseeing and studying player activity and behavior to recognize drops and spikes, proactively acting on opportunities to enhance the player's experience and the value to the customer;
β Targeting and creating relationships with high-value players and those with potential;
β Creating retention calling campaigns, SMS and email campaigns;
β Executing targeted campaigns aiming to further enhance the lifetime value of loyalty players;
β Drawing up and implementing customer journeys across Casino specific products for all loyalty players across multiple brands and countries;
β Examining and improving campaigns, reporting on the performance of each campaign, and recommending next steps for all loyalty players across multi-brand and countries;
β Handling customers' day to day queries, expectations, and game experience including out of hours when necessary, in order to provide loyal players with personal and excellent service;
β Liaising with The Loyalty Lead and the Data team.
Essential professional experience:
β 1 year of experience working with high-value players as a minimum;
β Excellent communicator with strong negotiation skills;
β Highly organized and good at planning;
β Natural leader who commands respect;
β Good judgment and possesses good decision-making skills;
β English - Upper-Intermediate.
We care of your:
Health
β Medical insurance/Sport compensation;
β Sport club participation (football, running, basketball, or swimming clubs);
β 100% paid sick leaves;
β 20 working days of paid vacation.
Wealth
β Competitive salary and Ρonstant encouragement for your efforts and contribution;
β Bonuses according to companyβs policy;
β Welfare (financial support in critical situations);
β Gifts for significant life events (marriage, childbirth).
Personal and professional growth
β Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops, etc.;
β Free corporate library;
β Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;
β A world-class team of T-shaped skilled professionals that share knowledge and support each other.
Leisure time
β Corporate parties and events (Pub Quiz, Carquest, etc.);
β PM Foundation activities (social responsibility events);
β Weekly events aimed at culture, arts, soft skills development.
The job ad is no longer active
Job unpublished on
9 June 2021
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