VIP Account Manager for Parimatch International Offline

Ukrainian Product πŸ‡ΊπŸ‡¦

We invite those who fired up to:

 

β€” Overseeing and studying player activity and behavior to recognize drops and spikes, proactively acting on opportunities to enhance the player's experience and the value to the customer;

β€” Targeting and creating relationships with high-value players and those with potential;

β€” Creating retention calling campaigns, SMS and email campaigns;

β€” Executing targeted campaigns aiming to further enhance the lifetime value of loyalty players;

β€” Drawing up and implementing customer journeys across Casino specific products for all loyalty players across multiple brands and countries;

β€” Examining and improving campaigns, reporting on the performance of each campaign, and recommending next steps for all loyalty players across multi-brand and countries;

β€” Handling customers' day to day queries, expectations, and game experience including out of hours when necessary, in order to provide loyal players with personal and excellent service;

β€” Liaising with The Loyalty Lead and the Data team.

 

Essential professional experience:

 

β€” 1 year of experience working with high-value players as a minimum;

β€” Excellent communicator with strong negotiation skills;

β€” Highly organized and good at planning;

β€” Natural leader who commands respect;

β€” Good judgment and possesses good decision-making skills;

β€” English - Upper-Intermediate.

 

We care of your:

 

Health

β€” Medical insurance/Sport compensation;

β€” Sport club participation (football, running, basketball, or swimming clubs);

β€” 100% paid sick leaves;

β€” 20 working days of paid vacation.

 

Wealth

β€” Competitive salary and сonstant encouragement for your efforts and contribution;

β€” Bonuses according to company’s policy;

β€” Welfare (financial support in critical situations);

β€” Gifts for significant life events (marriage, childbirth).

 

Personal and professional growth

β€” Individual annual training budget with an opportunity to visit paid conferences, training sessions, workshops, etc.;

β€” Free corporate library;

β€” Opportunity to visit our non-stop internal meetups: open talks, IT Pump, etc. as a participant or a speaker and exchange knowledge;

β€” A world-class team of T-shaped skilled professionals that share knowledge and support each other.

 

Leisure time

β€” Corporate parties and events (Pub Quiz, Carquest, etc.);

β€” PM Foundation activities (social responsibility events);

β€” Weekly events aimed at culture, arts, soft skills development.

The job ad is no longer active
Job unpublished on 9 June 2021

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