Site Reliability Engineer Offline

Job Description:

CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure - application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and work with PM in order to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, performing deliberate and structured troubleshooting to mitigate issues.

CyberArk Cloud Engineering is looking for a Site Reliability Engineer with "automation first" mindset who is passionate about performance, stability and security to share responsibility over the ownership of CyberArk SaaS reliability. The Site Reliability Engineer will work closely with the Dev teams and the DevOps Engineers to ensure the security, performance, resiliency and scale of production services.

Responsibilities:

Monitor and improve the availability, performance of production services

Apply prevention steps in order to improve production services reliability

Mitigate issues on production systems and build solutions through automation to prevent them from reoccurring

Enhance and feed the monitoring system to improve service reliability and to provide other teams at CyberArk with the dashboards to help deliver an excellent service to our customers

Automate common, repeatable tasks using Ansible and scripting languages

Triage and manage escalation of cases

Performance deliberate and structured Troubleshooting

Share the on-call rotation and act as an escalation contact for incidents

Lead blameless postmortem

Influence design / architecture of services to proactively prevent system failures

Requirements:

3-5 years of experience focused on site reliability, DevOps Engineering, system administration or application development

Strong hands-on experience in Linux/Unix and Windows OS

Hands-on experience with the following scripting technologies: Python, Ruby, Bash, PowerShell

Automation/Configuration management using either Ansible, Puppet, Chef or an equivalent

Ability to keep track of numerous detail-intensive, interdependent tasks and ensure their accurate completion

Understanding of network architecture and security configurations

Strong computer literacy and/or the comfort, ability and desire to advance technically

Bachelor's Degree in Computer Science or related field

Excellent communication skills and attention to detail

Strong hands-on technical abilities