Technical support engineer Offline

Required Skills

 

- Windows\Linux installation;

- Understanding of Firewall configuration, web servers concept (IIS), TCP and other IP protocols;

- Understanding of Deployment Process flow and SDLC;

- Technical problem solving and analytical skills;

- Communication skills joint with the stress resistance;

- Excellent English writing & verbal skills;

- Ability to learn, to self-organize and act proactively.

 

Will be an advantage

 

- Experience in working within Agile teams (e.g. SCRUM);

- Planning skills;

- Details and Target orientation;

- Self-control and time management.

 

Responsibilities

 

- Monitor application's error messages on daily basis;

- Perform month monitoring and system health verification;

- Install\update system environments;

- Proceed with initial Service Change Request for further escalation on appropriate level;

- Handle break/fix, configuration issues, troubleshooting, software installations in aim to provide RCA (Root cause analysis) for assigned

Service Request;

- Regular updates for for the assigned incidents on the engineer.

 

Company Offers

 

- You have a great chance to do your favorite thing in a cozy office with the sea view in the heart of sunny Odessa;

- You will become a part of our big HYS family;

- There is no need to waste your energy on cooking or searching for catering because we have free tasty lunches, yummy snacks, and fruits;

- You will have an all-round growth which is unavoidable in a team of cool specialists in large-scale projects;

- We know how to work hard, but we also know how to enjoy life, that's why we have a lot of fun corporate parties and team buildings.

The job ad is no longer active
Job unpublished on 25 March 2021

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