Azure MSP with a focus on hedge funds infrastructure support. Global niche leader in 4 years, 100 customers, 50 engineers. HQ in New York, offices in Boston, LA, Minneapolis, Austin, London — now starting the one in Kyiv. Full remote during Covid. Looking for solid infrastructure engineers.
Atlas Technica is a next-generation MSP for hedge fund / alternative investment vertical. Founded in New York in 2016 and rapidly growing (twice a year) all along the way. These days comprises 50+ engineers and 4 established offices in NY, LA, Boston and London. We are opening the 5th one in Kyiv now and looking for an experienced Core Infrastructure Engineer to stand in the roots of building a new NOC department.
— Resolve alert tickets and assist any escalations for other departments.
— Design monitors to look for problem conditions in customer environments.
— Communicate with vendors and customers as a point of contact.
— Design scripts to address faults automatically.
— Recommend and improve processes to drive better outcomes.
— 5-10 years of general IT experience (server & infrastructure / networking / desktop support)
— Microsoft Windows Server (All feature roles, including physical server support)
— E-Mail Technologies
• General Mail Flow Troubleshooting, Archiving, Retention, Compliance
• ProofPoint / Mimecast / Global Relay
— Networking & Security
• Strong Comprehension of network protocols (TCP/IP, VPN, DNS, DHCP)
• Strong Diagnostic toolkit in Layer 1-3 functionality
• Cybersecurity – Firewalls, Antivirus, Defense-in-Depth
• Network Vendors – e.g. Palo Alto, Cisco, Meraki, Ubiquiti
— Familiarity with RMM Tools — e.g. ConnectWise, SolarWinds, Nagios, CloudWatch, Zabbix
— Scripting — e.g. PowerShell, Azure Functions
— Englіsh – strong intermediate+
— Microsoft 365, SharePoint/OneDrive, Exchange Online
— Identity Management, Authorization, and Security (e.g. Azure AD, Okta)
— EMM/MDM tools (e. g. InTune, AirWatch)
— Backups & Disaster Recovery
— Server & Trading Applications (Citrix, Microsoft SQL, Bloomberg)
— Full time employment
— Taxes and SSP coverage
— Salary review once a year
— Annual performance based bonuses
— Certification support (coverage + days off)
— 28 days PTO that is 18 wd (24 cd) for vacations + 10 wd for sick leaves
— Remote regime during Covid (with a focus on the office regime further)
About Atlas Technica
There is a clear need among hedge funds and other alternative industry firms for an IT provider that will put service first. Atlas Technica's mission is to shoulder the burden of IT management, user support and security compliance for our clients, so the firm can focus on investments and other areas of business management.
Most of the providers in the industry are notoriously famous for very high turnover, resources constraints, growing pains and being very reactive. This ends up forcing the client to take over a lot of the overhead of micromanaging their IT provider. These are all the things that Atlas Technica wants to change and become the industry's first purely service focused provider.
DOU company page:
Job posted on
11 January 2021