Senior Agile Delivery Manager for Ciklum Offline

Responsibilities

Engage into and coordinate pre-sales process and discussion with Clients to build the optimal delivery engagement and/or solution offer that would meet both Clients’ goals and Ciklum’s commercial interests

Support team ramp up and onboarding (from recruitment and forming teams to process establishment and stabilization)

Set up best practices (tools, processes, people management), ensure projects meet industry leading quality standards, knowledge sharing with Ciklum teams and clients

Monitor changing clients’ needs and proactively offer the right solutions out of the full spectrum of services available

On demand provide consulting/coaching/training for project team members (e.g. team leads, scrum masters, etc.)

Managing and monitoring of GM and ongoing EV analysis

Provide proactive constructive input to the internal organization on services and solutions that should be considered for improvement and/or creation

Regularly monitor and continuously improve Clients’ satisfaction

Manage risks, anticipate problems before they arise, and work with appropriate personnel to develop solutions

Contribute to Agile Center of Excellence to ensure delivery expertise growth

Be the clients’ trusted advisor on all elements of delivery best practice and keep an equivalent focus on Ciklum reputation, commercial interests and quality outputs

Work closely with customer management to understand the business requirements for the project, develop effective working relationships and ongoing management processes for the project

Manage, monitor and motivate the team assigned to the project

Conduct project presentations and compile reports

Create and track accurate cost estimates

Report project progress/status on a regular basis to client, internal management, perform other duties as required by Agile Delivery Lead

Requirements

Agile Delivery / Project Management experience and strong commercial understanding, ideally within Managed Services and IT Outsourcing industry, minimum 5 years

Deep understanding and practical experience with Agile approaches (Scrum, Kanban)

Ability to perform project manager’s activities and provide supervision during Project Initiation, Planning, Execution, Monitoring and Closing phases

Experience in managing multiple agile teams in projects of 25-75 FTE

Strong service/client oriented attitude, focus on an outcome

Solid understanding of change and expectations management

A proven track record of successful project implementation in a software environment

Ability to effectively prioritize and execute tasks in a high-pressure environment

People and performance management extensive experience

Problem solving attitude using system-thinking approaches

Ability to manage contractual terms and financial issues

Advanced level of spoken and written English

Desirable

Experience in managing multiple distributed teams

Technical background (software development, QA, DevOps, etc.)

Product Management background

Knowledge of the latest trends at SW development technologies and tools

Experience in creating and running trainings, workshops, other educational activities

Agile and/or PMI certification

Experience with SAFe or LeSS

Experience in coaching, mentoring and conducting of trainings

What's in it for you

Ability to work on challenging projects, deal with complex solutions

Nicely designed, centrally located offices with warm atmosphere that creates good working conditions

Unique working environment where you communicate and work directly with client