Writer Manager in Support Team Offline
Responsibilities:
- Interaction with users, advising on the order procedures, assistance with the web site interface
- Multi-tasking (responding to customers’ requests, registering issues, and finding solutions simultaneously)
- Providing user support via chat, e-mail
- Composing work reports
- Accomplishing customer support KPI
Requirements:
- Excellent reading and writing skills, good knowledge of grammar (Advanced level English)
- Good communication skills
- Attention to details
- Experience as a Customer Support Manager 2+ years with English-speaking customers
We offer:
- KPI-based bonuses
- Comfortable office and workplace
- Competitive salary
The job ad is no longer active
Job unpublished on
23 October 2020
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