Salesforce Business Analyst (offline)
Our components are used by all major Salesforce consultancies: Accenture, McKinsey, PwC, Deloitte, Capgemini, IBM, Slalom Consulting, Salesforce, Wipro, Cognizant.
Hundreds of end-users improve their Communities with our components including Coca-Cola, Charles Schwab, Co-op, London School of Economics, Standard Life, Northern Trust, National Geographic Society, Gates Foundation, University of San Francisco, Pearson, Telenor, LinkedIn, World Economic Forum, FinancialForce, AIG, MuleSoft, Visa, Zynga, US Bank, Informatica, Wells Fargo, Willis Towers Watson.
Involved with Salesforce communities since the start of the product in 2013 and with Salesforce since 2008, so we know the product inside-out, including all the latest features and trends, and we follow the most up-to-date, best practices.
Required Skills & Knowledge:
1. 1+ years of relevant experience as a business analyst, product analyst, or equivalent in the customer service/support domain.
2. Owns business process design & documentation
3. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created
4. Able to develop graphs and visuals to illustrate insights identified
5. A people person. Ready to engage with our customers and community. Strong interpersonal and teamwork skills. (Clean, clear written and verbal communications)
6. Proficiency in spoken and written English;
Will be considered as a Competitive Advantage:
⦁ Technical background.
⦁ Experience with US and EMEA market
⦁ Experience using Salesforce
⦁ Strong presentation skills
⦁ Work experience in consulting, sales/marketing, or product management
Responsibilities:
1. Ongoing analysis of business performance to support daily operations
2. Effectively communicate with various stakeholders, including both IT and business users.
3. Analyze the health of the business and interpret key performance indicators and performance metrics
4. Leads the writing of User Stories & Acceptance Criteria
5. Negotiate detailed requirement and solution design trade-off
6. Develops personal expertise in the product and technology areas where their work occurs.
What we provide:
Passionate experienced team and enjoyable working environment
Professional and career growth
Paid vacation
Paid certification
Opportunities to participate in professional forums and conferences in the USA and EMEA countries.
Hundreds of end-users improve their Communities with our components including Coca-Cola, Charles Schwab, Co-op, London School of Economics, Standard Life, Northern Trust, National Geographic Society, Gates Foundation, University of San Francisco, Pearson, Telenor, LinkedIn, World Economic Forum, FinancialForce, AIG, MuleSoft, Visa, Zynga, US Bank, Informatica, Wells Fargo, Willis Towers Watson.
Involved with Salesforce communities since the start of the product in 2013 and with Salesforce since 2008, so we know the product inside-out, including all the latest features and trends, and we follow the most up-to-date, best practices.
Required Skills & Knowledge:
1. 1+ years of relevant experience as a business analyst, product analyst, or equivalent in the customer service/support domain.
2. Owns business process design & documentation
3. Identify data sources and gather and analyze data relevant to processes impacted by the solutions being created
4. Able to develop graphs and visuals to illustrate insights identified
5. A people person. Ready to engage with our customers and community. Strong interpersonal and teamwork skills. (Clean, clear written and verbal communications)
6. Proficiency in spoken and written English;
Will be considered as a Competitive Advantage:
⦁ Technical background.
⦁ Experience with US and EMEA market
⦁ Experience using Salesforce
⦁ Strong presentation skills
⦁ Work experience in consulting, sales/marketing, or product management
Responsibilities:
1. Ongoing analysis of business performance to support daily operations
2. Effectively communicate with various stakeholders, including both IT and business users.
3. Analyze the health of the business and interpret key performance indicators and performance metrics
4. Leads the writing of User Stories & Acceptance Criteria
5. Negotiate detailed requirement and solution design trade-off
6. Develops personal expertise in the product and technology areas where their work occurs.
What we provide:
Passionate experienced team and enjoyable working environment
Professional and career growth
Paid vacation
Paid certification
Opportunities to participate in professional forums and conferences in the USA and EMEA countries.
About Advanced Communities
AdvancedCommunities.com - is an award-winning Salesforce partner and a leader in Experience Cloud development with the most popular and highest rated Community components on AppExchange, now installed more 50,000 times. We have offices in San Francisco, London, Kyiv.Our components are used by all major Salesforce consultancies: Accenture, McKinsey, PwC, Deloitte, Capgemini, IBM, Slalom Consulting, Salesforce, Wipro, Cognizant.
Company website:
https://advancedcommunities.com/
DOU company page:
https://jobs.dou.ua/companies/advanced-communities/
The job ad is no longer active
Job unpublished on
29 June 2020
Look at the current jobs Business Analyst Kyiv→
Average salary range of similar jobs in
analytics →