Project/Account Manager Offline

We are looking for Project & Account Manager to join our team for successful project delivery in time in scope and in the budget.

 

What responsibilities & tasks will wait for you?

 

- End-to-end delivery of multiple projects: which includes communication with the customer and stakeholders, project estimations and management of project teams

- Engaged in client’s discussion regarding the project scope and timelines

- Implementing SDLC/PM practices, taking ownership of project outcomes

- Working on the process quality and deliverables (within defined scope, resources, timeline)

- Client relationship building and improvement

- Contract and Annex signing/prolongation

- Client satisfaction feedback gathering and sharing

- Organize and conduct a Customer Satisfaction Survey. Get results recorded within the Customer Survey Database

- "Warm-up" the Account for a new opportunity (Upsale, cross-sales, references)

- Account growth and development

- Manage corrective actions and risks

- Manage escalated issues for resolution

- Perform delivery assurance

- Create and send a monthly report to Customer (Client Satisfaction, but Not Delivery! Reports)

- Check and resolve Customer payment issues.

- Update Customer related risks and apply appropriate mitigation strategy/plan when necessary

- Review Monthly Forecasts and Plans with your account

- Organize and conduct scheduled visits of Customer to 8allocate site and 8allocate to the Customer site

 

You will fit if you have:

- Ability to manage teams of 5+ people and deliver multiple projects

- Understanding & practical knowledge of SDLC

- Knowledge/understanding of PMBOK, Scrum Guide

- Strong communication & negotiation skills

- Client-management & relationship management skills

- Ability to transform projects according to Agile processes and standards

- Experience in proposal preparation and presentation

- Risks, issues and scope management

- Strong intermediate level of English

 

Bonus points for:

Technical background: the ability to be engaged in technical discussions with the client, project team and management.

 

Soft skills:

- The highest level of accountability and responsibility;

- Strong analytical and problem-solving skills;

- Critical and system thinking;

- Great communication, listening, questioning skills;

- High level of self-organization, attention to details;

- Excellent interpersonal skills.

 

With whom you would interact?

- In direct subordination of CEO and with Head of Delivery in the future. The main tasks come from him.

- Direct subordinates and further may appear together with the growth of the projects.

- Work in conjunction with contractors and developers, frequent communication with partners and subcontractors.

 

Why choose us?

Fast-growing company - we are no longer a start-up, but still, have a "family" relationship.

The flexibility of processes/ interactions/communications - decisions are made quickly

Cultural diversity - different ages (average - 28 years),

Covering the industry from commercial aviation to fintech (different technologies, different products - no stagnation in development)

 

Benefits from 8allocate:

β€” Possibility to work remotely once a week.

β€” English speaking club once a week.

β€” Free massage every second week to get rid of stress.

β€” Wii and foosball in the office will make your break funnier.

β€” Books, training, and courses within your professional development compensation.

Work Schedule and location

Flexible: it is not necessary to sit out from 09:00 to 18:00. You can work from home 1 day a week. If you want, you can come earlier and, accordingly, leave earlier (+/- 2 hours). The workplace in the office is in two steps (actually less than 1 minute!) from the metro station Pecherskaya

 

What is the interviewing process?

- 1st stage: Recruitment/HR interview via skype/zoom/hangouts (up to 30 minutes)

- 2nd stage: Personal meeting or zoom call with CEO Vladimir Potapenko (1,5 hour)

- Offer

The job ad is no longer active
Job unpublished on 27 March 2020

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