Project/Account Manager (offline)

We are looking for Project & Account Manager to join our team for successful project delivery in time in scope and in the budget.

What responsibilities & tasks will wait for you?

- End-to-end delivery of multiple projects: which includes communication with the customer and stakeholders, project estimations and management of project teams
- Engaged in client’s discussion regarding the project scope and timelines
- Implementing SDLC/PM practices, taking ownership of project outcomes
- Working on the process quality and deliverables (within defined scope, resources, timeline)
- Client relationship building and improvement
- Contract and Annex signing/prolongation
- Client satisfaction feedback gathering and sharing
- Organize and conduct a Customer Satisfaction Survey. Get results recorded within the Customer Survey Database
- "Warm-up" the Account for a new opportunity (Upsale, cross-sales, references)
- Account growth and development
- Manage corrective actions and risks
- Manage escalated issues for resolution
- Perform delivery assurance
- Create and send a monthly report to Customer (Client Satisfaction, but Not Delivery! Reports)
- Check and resolve Customer payment issues.
- Update Customer related risks and apply appropriate mitigation strategy/plan when necessary
- Review Monthly Forecasts and Plans with your account
- Organize and conduct scheduled visits of Customer to 8allocate site and 8allocate to the Customer site

You will fit if you have:
- Ability to manage teams of 5+ people and deliver multiple projects
- Understanding & practical knowledge of SDLC
- Knowledge/understanding of PMBOK, Scrum Guide
- Strong communication & negotiation skills
- Client-management & relationship management skills
- Ability to transform projects according to Agile processes and standards
- Experience in proposal preparation and presentation
- Risks, issues and scope management
- Strong intermediate level of English

Bonus points for:
Technical background: the ability to be engaged in technical discussions with the client, project team and management.

Soft skills:
- The highest level of accountability and responsibility;
- Strong analytical and problem-solving skills;
- Critical and system thinking;
- Great communication, listening, questioning skills;
- High level of self-organization, attention to details;
- Excellent interpersonal skills.

With whom you would interact?
- In direct subordination of CEO and with Head of Delivery in the future. The main tasks come from him.
- Direct subordinates and further may appear together with the growth of the projects.
- Work in conjunction with contractors and developers, frequent communication with partners and subcontractors.

Why choose us?
Fast-growing company - we are no longer a start-up, but still, have a "family" relationship.
The flexibility of processes/ interactions/communications - decisions are made quickly
Cultural diversity - different ages (average - 28 years),
Covering the industry from commercial aviation to fintech (different technologies, different products - no stagnation in development)

Benefits from 8allocate:
— Possibility to work remotely once a week.
— English speaking club once a week.
— Free massage every second week to get rid of stress.
— Wii and foosball in the office will make your break funnier.
— Books, training, and courses within your professional development compensation.

Work Schedule and location
Flexible: it is not necessary to sit out from 09:00 to 18:00. You can work from home 1 day a week. If you want, you can come earlier and, accordingly, leave earlier (+/- 2 hours). The workplace in the office is in two steps (actually less than 1 minute!) from the metro station Pecherskaya

What is the interviewing process?
- 1st stage: Recruitment/HR interview via skype/zoom/hangouts (up to 30 minutes)
- 2nd stage: Personal meeting or zoom call with CEO Vladimir Potapenko (1,5 hour)
- Offer

About WorkNest Technologies

WorkNest Technologies is an Israeli outstaff company. We form dedicated teams of developers for customers worldwide.
The company is based in Israel, and Ukraine (Kharkiv and Kiev).
Founded in 2016, by Yogev Samina and Nir BEN David rather rapidly growing and developing in the market of IT services.
We do not chase the number of people in a team, but we choose professionals, and we offer developers appropriate conditions and long-term co-operation.
We work in the areas of R&D centers, Development, Big Data & Analytics, Full Stack Development, Software testing, etc., and we cooperate with Israeli, American and European market.
We are proud of the variety of major clients and professionals working with us.

Company website:
http://www.work-nest.com/

DOU company page:
https://jobs.dou.ua/companies/work-nest-technologies-ltd/