yesterday

Head of Support

Lviv · $1200 · 5 years of experience · Advanced/Fluent

• Setting goals to the team that are in line with the department and company goals, and ensuring the required performance targets and deadlines are met • Monitoring, assessment and feedback on team progress and performance; • Schedule creation and meetings planning • Communication to team and management on tasks completion and results • Effective conflict resolution

Support, English, Customer service, customer support, Customer care, Communication Skills, Customer Service Management, Customer Support Management, Change Management, Incident Management, Problem Management, Customer Service

• Hiring staff and Building a team for 24/7 Incident coverage • Staff recruitment and onboarding • Staff management and development

Working with an established team or hiring a new one from scratch to achieve the company goals


yesterday

Junior PHP Developer

Remote work, Ukraine · $300 · Less than a year of experience · No English

html+css верстка(адаптивный дизайн); php+sqli; MySql проектирование и внедрение баз данных; Ремонт и обслуживание интеллектуальных систем и сетей. --- Разработка front и back(для себя, пробовал свои силы). --- На этом сайте тоже есть front и back разработанный мной: https://eurocars.pro/ (back не покажу, сайт продал), из приколов сайта - оптимизация для мобильных устройств(ПОИСК загружает сразу все вкладки, т.е. переключение по вкладкам ПОИСКА без перезагрузки страницы). Поиск тоже сделал сам. (Дизайн, Верстка, разработка БД, php-код - мое, JS-брал готовые решения)

PHP, MySQL, HTML, CSS

Опыт управления IT компанией. Профиль: IT-аутсорсинг. IT инфраструктура в офис "под ключ". Ремонт вычислительной техники. --- Причина ухода: события 2014 года в Донецке.

Хочу понят чего я стою на самом деле. Только удаленная работа. НЕ официальное трудоустройство - обязательно.


yesterday

Support Engineer

Remote work, Ukraine · $800 · 3 years of experience · Pre-Intermediate

For last 3.5 years i was working in web hosting company(dedicated, virtual servers, domains). No phone calls, only livechat and tickets. Most of the clients were speaking English. I have experience in solving technical problems with servers, deploying websites, linux.

Support, English, Customer service, helpdesk, Ability to learn quickly, Confluence, Jira, Linux, SQL, Technical Support Engineering

LPIC-1 Python(Django/Flask)


9 December

Sales Manager

Kyiv · $400 · 1 year of experience · Beginner/Elementary

Липень 2017 - Грудень 2017 Шліфувальник "SKF- Україна" Лютий 2018 - Лютий 2019 машиніст різальних машин "tatrafan" Лютий 2019 - Травень 2019 Sales manager at "Brainbox" (B2C, Forex trading) Травень 2019 - Cерпень 2019 Sales manager "Clever 4ever" (B2C, Forex trading) Серпень 2019 - Грудень 2019 Sales manager "Webchikof" (Legal services, B2C)

Sales, Communication Skills, B2B, English, It sales, Business development, B2C, CRM, International sales, Negotiations, Account Management, Lead generation, Linkedin, Team management, Presentation skills, Team player, Business Developement, Networking

8 FTD (депозитів) за місяць 300 дзвінків за день

Привіт, дорогий ректрутере! Шукаю для себе продукт/аутсорсингову компанію, в якій я зможу продовжити свою кар'єру в продажах. В мене є досвід в B2C продажах на фінансових та юридичних ринках, тому мене справді можна назвати стресостійкою людиною. Хочу розвиватись в компанії та розвивати її теж. Були б бажані курси іноземних мов, адже я дуже хочу покращити свою англійську, а також, можливо, вивчити якусь іншу. Я працював з різними CRM системами, тому швидко адаптуюся до нових умов. Шукаю компанію з високою корпоративною культурою, тому що хочу приділяти їй всього себе, але при цьому відчувати, що наша любов взаємна.


9 December

Sales manager/account manager/ team lead/ Business development manager

Kyiv · $1000 · 4 years of experience · Advanced/Fluent

VIP account sales manager, Team lead Advertico (IT - разработка ПО) февраль 2016 — февраль 2019 Обработка клиентов по телефону и почте в чатах, работа в CRM, холодные и теплые звонки, поиск клиентов по разным сервисам ( RocketSearch, show.io Linkedin,Facebook, google, закрытые базы) продажи продукта, обработка возражений. Создание индивидуальных предложений для собственной и общей базы клиентов, составления запросов и активное сотрудничество со всеми отделами в компании, анализ рынка и конкурентов, общение с клиентами с разных стран. Построение отдела VIP sales на два направления ( CIS, Western market, USA, Canada) Sales Director First Conference Hall (Отели / Рестораны / Развлекательные комплексы) апрель 2019 — ноябрь 2019 Построение отдела продаж с нуля (рекрутинг процесс - первая сделка ). Оценка качества продаж,проведение тренингов по лидогенерации и продажам для коллег. Переговоры, презентации, показы. Заключение сделок, поиск новых клиентов, привлечение спонсоров и подрядчиков. Business development processes, marketing development. Работа в CRM, Google calendar, Google docs, Excel. Заключение договоров на английском и украинском языках. Ориентированность на рынок Европы, США, СНГ

Sales, Communication Skills, It sales, English, Business development, International sales, B2B, Negotiations, Lead generation, Account Management, Team management, Presentation skills, Business Developement, Key Account management, B2C, Europe and USA markets, Jira, Leadgeneration, sales negotiation, Client Management, Team Player, Business Analysis, Sales Operation, B2B sales, Upwork, Product management, Linkedin, CRM, Project Management, customer support, Marketing, International Deals, Demo presentations, Leads Generation, Sales Management, Customer care, Partner relationships, Internalional sales, Business Strategy, Client Relationship, Email Outreach, market growth, business negotiations, Team player, fluent English, Sales Navigator, Sales operations, Management, sales, Sales Planning, Recruiting

Опыт построения отделов продаж и саппорта с нуля. Развитие бизнеса, международные продажи В2В / B2C, поиск клиентов (лидогенерация) , опыт работы с CRM ( Helpdesk, JIRA, Sales Force, etc )и ERP системами, использование Upwork, внедрение маркетинговых решений в бизнесе, хорошее знание Microsoft Office ,готов работать в разных сферах,проходить тренинги и обучаться новым для себя направлениям. Готов достигать различных поставленных целей! Рассмотрю любые ваши предложения) Кроме фин.рынков!

Интересуют все отрасли, кроме финансовых рынков.


9 December

Customer support specialist

Remote work, Ukraine · $500 · 2 years of experience · Advanced/Fluent

A Well-Presented, Self-Motivated And Confident In International Standards Of Operations, Delivering Quality Service Through Dedication, Professionalism And Efficiency; To Work With A Reputable Organization Playing A Challenging Role In Contributing To The Achievements Of The Company’s Vision; And To Skillfully Executive Quality Practices To Satisfy Customer’s Interest. Now Looking To Further An Already Successful Career By Working For A Caring, Reputable And Ambitious Institution. Professional Experience Work Experiecompliance atanager for Global Express Company -Ensuring a smooth and timely freight process flow. -Ensuring accurate and timely data entry into our operational system. -Tracking and Tracing domestic (US) shipments. - Ensuring the delivery of freight and timely clearance when applicable. -Assisting in loading/unloading trucks, ability or - Interacting with customers and arranging their shipments to meet customers’ service standards. - Contributing to and maintaining good relationships with suppliers. - Meet compliance at all times. - Network communications, timely responses to emails and requests. Sales/Project Manager for Capital Global financial Company Answering Calls, Taking Messages And Handling Correspondence Maintaining Diaries And Arranging Appointments Typing, Preparing And Collating Reports Filing Organizing And Servicing Meetings (Producing Agendas And Taking Minutes) Managing Databases Prioritizing Workloads Implementing New Procedures And Administrative Systems Liaising With Relevant Organizations And Clients Coordinating Mail-Shots And Similar Publicity Tasks Logging Or Processing Bills Or Expenses Managing Reception And Meeting And Greeting Clients If More Senior, Recruiting, Training And Supervising Junior Staff Sales/Project Manager Telecommunication Plus January 2012-2014 • Answering Calls, Taking Messages And Handling Correspondence Maintaining Diaries And Arranging Appointments Typing, Preparing And Collating Reports Filing Organising And Servicing Meetings (Producing Agendas And Taking Minutes) Managing Databases Prioritising Workloads Implementing New Procedures And Administrative Systems

Customer Service , Ability to Learn Quickly , Customer Care , Advanced English, English , CRM , Good communication skills , Customer care

This happened when i was working with an American company as a support manager and i have to calm the broker down due to situation beyond my control. I did it professionally and swiftly and at the end of it, we gain the broker's trust back and also delivered the load that we were tasked to deliver as well.

I want to help the company achieve its goal and be a team player to count on.


9 December

Head of Administrative Department

Kyiv · $3000 · 5 years of experience · Upper Intermediate

Expert in Administrative field who specializes in Office Management, Real Estate, Visa&Travel, Procurement, Finance, Branding, Corporate Events, Relocation and have 5+ years experience working in IT companies. - oversee all aspects of front office and warehouse operations across 3 locations - contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; resolve problems; complete audits; - launch new premises (1000+ m2); conclude and terminate lease contracts; manage real estate portfolio; - manage office relocation project (100+ FTE); - launch, develop, support and coordinate of service desk system(Jira); - prepare monthly and annual budget; schedule expenditures; analyze variances; initiating corrective actions; - analyze process workflow, workers and space requirements and equipment layout; implement changes; - develop, implement, enforce and evaluate operations policies and procedures and to follow with communication them to the organization (office standards, V&T, IT HW standards, IT security, relocation, On/Off boarding, approval matrix policies, brand book); - establish contracts and pricing and ensuring proper maintenance and serving local government agencies, such as fire, police, health and safety agencies; - manage relationships with key operations vendors; - manage relocation process (3 successful relocation: Russian citizen to Ukraine, Ukraine citizen to Spain, Indian citizen to Spain); - be responsible for the inventory and performing analysis of the inventory and ensure the utilization of the inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses; - be responsible for all business trips and concierge management; - be responsible for planning and executing company’s social events.

Communication Skills, Problem Management, Process Management, Team Leadership, Team management, Support, Jira, Confluence, Kanban, Excel, MS PowerPoint

Real Estate Management Drives for Results and Strong management skills Project Management Team playing Communication Decision Making Change and Conflict Management Analytical and problem solving Lease agreement management Experience at financial analyzes and reports


9 December

Sales Manager | Business Development Manager | Support Manager | Junior Graphic designer

Odessa · $700 · 2.5 years of experience · Intermediate

Mobile Marketing ( IT Technologies) Affiliate Manager (2 years 3 months) Responsibility: Establishing, maintaining and growing up relationships with new partners. Supporting customers in their questions, solving issues. Working with the team to optimize performance results. Export and forwarding of agricultural cargoes.  Freight Manager (2 years 10 months) Responsibility: Customer support, shipping lines coordination, shipments control, documentation. Have achieved a high economy by quick finding the most optimal prices on the market, by lead generation and signing of new partnerships. Freight Forwarding Company Assistant of Sales Manager (2 years 10 months) Responsibility: Was in charge of documentation and coordination of all market players (Client, Freight Line, and Company).

Business Developement, Marketing, Sales Development, Team player, English, Communication Skills, graphic designer, designer, Affilate marketing, Lead Generation, photoshop, adobe illustrator, Support, Customer Support, CPI/CPA, Lead generation

I have Basic skills in Graphic Design and good knowledge of Adobe Photoshop and Illustrator.

I would like to be part of a young fast-growing project , with career opportunities and the acquisition of new knowledge and skills.


9 December

Technical, customer support, IT specialist, SLS

Kyiv · $1500 · 8 years of experience · Advanced/Fluent

Worked as B2C sales rep for 2 years communicating with people across the globe (mainly USA, Canada and UK) over the phone. I do have great communication skills and I'm able to persuade without pushing too hard. I was selling software and services. Later on I was technical support troubleshooting different hardware and software related issues on OSX, Windows, android, iOS and other peripheral devices such as printer's, scanner's etc. Whatever could've been done over the phone and remote session I should've done. Worked as customer support for a product of company too. Can provide step by step instructions both written and verbally. Reporting bugs. Working night shifts, holidays. Creating technical documentation/guide how to act in case of an incident or issue. Troubleshooting network issues. Familiar and have experience with multiple "ticket" systems - jira, snow. Used salesforce for a while, Google tools, VoIP, confluence. Zabbix, grafana, elk, apps, newrelic.

CRM, English, Communication Skills, Sales, International sales, It sales, Team Building, IT outsource sales, Team management, Networking, Marketing, B2C, Support, customer support, Customer service, Microsoft Office, Jira, Windows, helpdesk, Customer care, Account Management, Удаленная работа, Technical Support, Support Management, Service Desk, AWS, Zabbix, appdynamics, newrelic, Manual Testing, Ability to learn quickly, Analytical Skills, Good communication skills, Confluence, Customer Support, zendesk, MacOS, Android, Support on Skype/phone, Excel, Troubleshooting, Customer Service, Scrum, Agile, JIRA, Incident Management, Customer Support Expertise

Learned to troubleshoot any hardware and software related issues. Gained valuable communication and negotiation skills as a sales agent.

Stable income. Self-development, love to communicate with people. Looking for a place to stay for a while. Would love to invest my knowledge, skills and ideas into common good of the company.


8 December

Junior Business Analyst

Odesa · $700 · 3 years of experience · Pre-Intermediate

Стаж работы в IT-компании 3,5 года . В должностные обязанности входит как , support клиентов по авиа - жд контенту, так и разбор логов , анализ ошибок для корректного формирования задачи в Jira. Так же привлекался к проекту в качестве PM. До этого работал в сфере по продаже авиабилетов в аэропорту.

Busines Analysis, Analysis, Jira, Project Management, Support

Выступление на конференции за пределами нашей страны , в качестве менеджера по запуску клиентов.

Возможность реализации задуманных проектов, не смотря парой на безумные идеи ))) Карьерный рост, куда же без него )))