Jobs

Job title: Graphic designer

Location: Remote

Employment type: Full-time

Role overview

The Graphic Designer creates visual materials that communicate brand values clearly and consistently across digital and print channels. The role focuses on delivering high-quality design solutions that support marketing, branding, and business objectives.

Key responsibilities

• Create visual designs for digital and print materials.
• Develop brand-aligned graphics for social media, websites, presentations, and advertising.
• Design marketing assets such as banners, brochures, flyers, and corporate materials.
• Prepare visuals for online campaigns and offline usage.
• Collaborate with marketing, content, and development teams.
• Ensure visual consistency across all brand touchpoints.
• Adapt designs for different formats, platforms, and resolutions.
• Prepare final files for production and publishing.
• Manage multiple design tasks while meeting deadlines.

Required skills and qualifications

• Proven experience as a Graphic Designer or in a similar role.
• Strong proficiency in design tools such as Adobe Photoshop, Illustrator, and InDesign.
• Solid understanding of typography, color theory, and layout principles.
• Experience in creating designs for digital platforms and print.
• Ability to translate brand guidelines into clear visual communication.
• Attention to detail and strong visual judgment.
• Ability to receive feedback and apply revisions efficiently.

Nice to have

• Experience with motion graphics or basic video editing.
• Familiarity with UI/UX principles.
• Experience working in an agency or fast-paced environment.
• Knowledge of tools such as Figma or After Effects.

What success looks like in this role

• Designs align with brand identity and business goals.
• Visual materials are clear, consistent, and professional.
• Projects are delivered on time with high quality standards.
• Collaboration with teams is smooth and effective.

Application note

Please include a link to your portfolio when applying. Applications without a portfolio link will not be reviewed.

We are looking for a Finance Manager who will take ownership of treasury operations, crypto and fiat reconciliations, and management reporting in a regulated, multi-jurisdiction environment.

In a crypto exchange, treasury accuracy and reconciliation quality directly impact operational stability, liquidity management, and regulatory standing.
This role is critical for ensuring financial transparency, effective cash flow control, and reliable reporting across the group.

What you will be responsible for

• Own the monthly management accounts process, ensuring accuracy, completeness, and timely delivery
• Lead reconciliation of cryptocurrency balances and user liabilities across internal systems
• Oversee fiat treasury operations, including managing relationships with payment providers and financial institutions
• Monitor and optimize cash flow, commissions, and currency exposure
• Ensure proper cost accounting and support budget control
• Be fully responsible for preparation of statutory financial statements under IFRS across multiple jurisdictions
• Communicate and coordinate work with external advisors across jurisdictions (auditors, accountants, tax consultants, etc.)
• Coordinate tasks of junior finance staff and support their day-to-day execution
• Drive implementation of new management accounting practices and policies as the company evolves its internal reporting framework
• Collaborate closely with Compliance and Legal to align financial processes with regulatory requirements
• Drive automation and continuous improvement of financial reporting and reconciliation processes

This role requires strong analytical depth, operational ownership, and the ability to structure financial processes in a fast-changing environment.

Qualifications: 

• 3+ years of experience in finance, treasury, or financial reporting in complex environments (crypto, fintech, or financial institutions preferred)
• Strong hands-on experience with IFRS and statutory reporting
• Practical experience in treasury management, currency risk management, and payment provider operations
• Experience working with cryptocurrency transactional data and reconciliations in the B2B segment
• Solid understanding of compliance requirements for financial institutions
• Hands-on experience with ERP systems and participation in implementation of new ERP solutions (QuickBooks experience is a strong advantage)
• Ability to work independently, prioritize effectively, and drive processes forward
• Fluent English (required)
• Ukrainian or Russian for internal communication

Would be a plus

• Understanding of cross-border (foreign economic) transactions and supporting documentation flows, including tax implications
• Progress toward or completion of professional qualifications such as ACCA, CFA, or CIMA
• Experience working with high-risk industries or maintaining relationships with financial institutions serving such industries

What we offer 🙌

• Competitive salary
• Flexibility to work fully remote or from a comfortable coworking — your choice
• Reimbursement for English lessons and sports activities
• 100% sick leave coverage
• 30 business days of unified leave per year + 2 public holidays for all team members

Friendly and passionate team of professionals who are waiting for a new peer 😉

We invite a Junior Customer Support Specialist to join our team. Previous experience in customer support is an advantage, but not required. This position is well-suited for candidates who are completing their studies or taking their first steps in their career. We will provide full guidance on the tools, communication standards, and workflows you’ll be working with.

Responsibilities

• Efficiently respond and communicate with clients to understand and service their needs
• Effectively analyse customer data to make appropriate recommendations and problem resolutions
• Resolve product or service concerns by clarifying the customer’s problem, determin the cause, select and explain the best solution to solve the problem, expedit correction or adjustment, follow up to ensure resolution
• Demonstrate excellent customer service by facilitating positive long-term relationships and a high potential for repeat business
• Build rapport with clients and effectively diffuses conflict and opposition
• Contribute to team effort by accomplishing related results as needed

• Commit to meeting quality standards in processing customer adjustment

   

Requirements

• Proficiency speaking and writing in English
• Computer literacy
• Able to identify ways of solving the problem and present the solution in a verbal and written manner
• Strong interpersonal skills
• High level of professionalism
• Attention to detail and punctuality

• Stable internet connection

   

We offer

• 10 paid sick leave days per year
• 160 paid vacation hours per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)
• Compensation for private entrepreneur tax expenses in Ukraine
• Support with setting up and maintaining private entrepreneur status

We’re an AI-driven payment ecosystem building next-generation financial infrastructure for merchants. To scale efficiently, we’re automating our financial flows - eliminating manual checks and human-based finance operations.
 

We are looking for a Backend Developer who will own financial automation: reconciling transactions, integrating gateways, validating settlement data, and ensuring nothing slips through.
 
 

What You’ll Do

• Build and maintain internal finance automation services that power our products
• Integrate with multiple payment gateways and banking APIs
• Ensure full traceability and correctness of transaction flows
• Improve data accuracy, alerting, and observability systems
• Help operations replace repetitive manual work with smart automation
• Spot bottlenecks early - and fix them with clean, thoughtful engineering
   

You’re a Great Fit If

• You have 3+ years in backend engineering (PHP / Laravel)
• You’ve worked with high-volume transactional systems (payments, fintech, e-commerce, etc.)
• You’re confident with databases and data-validation (PostgreSQL / MySQL)
• You understand reconciliation & settlement flows — or you’re eager to learn
• You’re proactive: you investigate → fix → automate so the issue never appears again
   

With Us You’ll Have

 • Fully remote setup with a flexible schedule

• Fast-moving environment where decisions are quick and clear
• Direct collaboration with founders & tech leadership — your work has real impact
• Competitive compensation based on experience
• A team that values ownership, clarity, and healthy communication

We are an exciting new technology startup based out of San Francisco, USA. Our mission is to build an amazing AI driven Project Management platform. A Product that is both pleasant to use by Developers and Engineering leaders, and something that helps engineering teams deliver great results.

We are seeking an experienced WordPress Developer to join our team on a part-time basis. The ideal candidate will have a strong background in building and maintaining WordPress sites, developing custom plugins, and creating scalable website architecture.

Key Responsibilities:

• Develop and maintain WordPress websites with a focus on performance, usability, and scalability.
• Utilize PHP and JavaScript/React to create responsive and dynamic web applications.
• Design and implement custom WordPress plugins to meet specific project requirements.
• Integrate and work with various APIs to enhance website functionality.
• Implement animations and transitions to improve user experience.
• Collaborate with designers, content creators, and stakeholders to deliver high-quality web solutions.

Qualifications:

• Minimum of 7 years of experience in WordPress development.
• Proficiency in PHP and React.
• Strong experience in creating and managing custom plugins.
• Experience with RESTful APIs and third-party API integrations.
• Knowledge of animation techniques and implementation in web development.
• Understanding of scalable web architecture concepts.
• Intermediate English communication skills
• Ability to work independently and manage time efficiently.

Company Description

#1 talent intelligence platform and global leader in recruiting software which serves over 125,000 recruiters around the world.

Project Description

You will work across backend, frontend, browser extension, and mobile surfaces to deliver real, user-facing impact. You will integrate AI/ML-powered features into workflows, own complex integrations, and help evolve a product used at scale. This role is product-focused, integration-heavy, and well suited for engineers who enjoy owning features end-to-end.

Requirments

• At least 7 years of experience as a full-stack engineer working with Rails and JS.
• Comfort building and consuming APIs, including GraphQL.
• Experience with complex integrations such as communications, payments, or third-party services.
• Solid understanding of relational databases and search systems.
• Product mindset with attention to UX, performance, and reliability.
• Ability to work effectively in an AI-augmented development environment.
• Excellent communication, analytical, and problem-solving skills.
• Advanced level of English.

Responsibilities

• Design and implement full-stack features using Ruby on Rails, GraphQL, and TypeScript/React.
• Integrate ML outputs into UI, search, and automations, working closely with AI and data teams.
• Build and maintain APIs consumed by web, mobile, and extension clients.
• Own feature quality including UX guardrails, edge cases, and observability.
• Contribute to scalable architecture across multi-region Kubernetes environments.
• Participate in code reviews, technical discussions, and iterative product delivery.
• Daily use of modern AI coding tools such as Cursor and Claude.

Technical Stack

Backend

• Ruby on Rails with Sorbet typing
• GraphQL and JSON APIs
• Background jobs, authentication, billing with Stripe
• Integrations with Google, Twilio, Intercom, Mailgun
• Postgres (PostGIS, pgvector), Redis, Elasticsearch

Frontend

• TypeScript and React
• Redux, Router, Relay
• MUI, Storybook
• Data visualization with Plotly or Recharts
• Mapping with Leaflet

Mobile

• React Native app using the same API surface as the web product

Infrastructure and DevX

• Kubernetes at scale, multi-region and multi-provider
• Strong observability with logging, metrics, and tracing
• Docker and devcontainers
• Local Minio S3, Postgres, Elasticsearch bootstrap
• CI-friendly workflows with RSpec or Minitest, Rubocop, Sorbet, Prettier

Working conditions

• Mon — Fri, 8h/day, overlap with US (CST) at least 4 hours.
   

Interview stages:

1. HR interview with EchoGlobal
2. Coding test (you are presented with a link to do a live-coding test)
3. Technical interview #1 
4. Technical interview #2

Launch Labs is an IT company focused on web and application development. We help clients turn product ideas into working solutions and support them throughout the development process. Our team has worked with well-known brands such as Nike and Rapid Replay(acquired by NBC).
 

We are looking for a Business Analyst who brings structure, clarity, and discipline to product requirements. You will work closely with project managers, developers, and stakeholders to make sure requirements are well-defined and documented.
 

This role is best suited for someone with a structured, detail-oriented, and proactive (Type A) personality, who is comfortable taking ownership of work and keeping things organized.
 

Responsibilities:

• Collaborate with stakeholders to identify, analyze, and document business requirements
• Translate business needs into clear functional and technical specifications
• Prepare and maintain project documentation and artifacts (requirements, workflows, acceptance criteria, etc.)
• Facilitate and lead requirements elicitation sessions (workshops, interviews)
• Participate in testing and validation
   

Requirements:

• 3+ years of commercial experience as a Business Analyst
• Advanced English level (spoken and written)
• Type A mindset: proactive, responsible, comfortable driving clarity and order
• Solid understanding of Scrum / Kanban processes
• Strong analytical, interpersonal, and communication skills
• High attention to detail and strong ownership mindset
• Understanding of SDLC and release processes
• Skills to work with data and validate data to support business decisions.

Benefits:

• 4 weeks of paid vacation per year 
• Flexible working hours 
• Medical insurance for your peace of mind
• Professional development support - Launch Labs covers courses, training, and skill growth
• An exciting, collaborative, and innovative team environment
• Fully remote work, with freedom and flexibility

Hi there! 👋
We’re Applyft, a Ukrainian product company. Our journey began with the Geozilla family locator, launched in 2015. Today, we have a diverse portfolio of products in lifestyle, education, photo & video, and entertainment, with over 5M monthly active users and a solid 20% QoQ revenue growth.
We're now expanding into the Mental Health space with a new venture. Our mission is to help people find peace in chaos, build resilience, and live fulfilling, balanced lives. We’re looking for a Motion Designer to join our creative marketing team. If you're passionate about short-form content, TikTok trends, and AI tools — we’d love to meet you.

About you:
1. 1+ year of experience in motion design or creative video editing.
2. Strong skills in CapCut and After Effects.
3. A strong portfolio is mandatory.
4. Good grasp of design fundamentals — composition, typographics, and storytelling.
5. Hands-on experience with AI tools for content creation (e.g., Runway, Midjourney, ElevenLabs).
6. Familiarity with TikTok, Instagram, and ad platforms — you know what works and why.
7. Open-minded, proactive, and not afraid to test bold ideas.
8. Intermediate English or higher.
9. Experience working on UGC-style ads or performance creatives.

What you’ll do:
1. Create short-form video content (UGC, ads, animations) for Meta and other platforms.
2. Edit mobile-first creatives using CapCut, After Effects, and similar tools.
3. Design static and motion assets for ads and social media.
4. Work with AI tools (like Runway, Midjourney, ElevenLabs) to boost creative production.
5. Participate in creative brainstorming with the marketing team.
6. Follow trends in content, motion design, and social platforms — and turn them into real campaigns.
7. Analyze performance data and optimize creatives for better engagement and conversions.
8. Maintain brand consistency while experimenting with new creative directions.

Why this is a great opportunity to join our Mental Health startup:
1. Work on a meaningful product that helps people improve their mental well-being.
2. Direct impact on millions of users across global markets.
3. Join a high-performing creative team that values testing, innovation, and speed.
4. No legacy systems, no bureaucracy — just fast decisions and space to grow.

Our benefits:
1. Flexibility to work from remotely from anywhere.
2. Comprehensive medical insurance to keep you healthy and secure.
3. Sport compensation to support your physical well-being.
4. Corporate English courses to enhance your language skills.
5. Compensation for educational events and courses to foster your professional growth.
6. un and engaging corporate events to strengthen team bonds and create lasting memories.

✨ Ready to turn creative ideas into meaningful visuals? Apply now — we’d love to see your portfolio! 🎬

Required skills:

- Excellent communication and negotiation skills.
- Upper-Intermediate English (required) B2, C1.
- Self-management skills.
- Be familiar with web development lifecycle (searching+qualifying+closing stages).
- Knowledge of business correspondence.
- Must have skills and desire to sell.

Will be strong plus:

- Be familiar with web development lifecycle (searching+qualifying+closing stages)

Responsibilities:

- Writing proposals and bidding on Upwork and other b2b platforms.
- Active search and attraction of potential clients and business opportunities (USA, Europe)
- Facilitate sales and pre-sales activities
- Building up effective communications with prospects
- Business communications and negotiation with potential clients
- Working with technical staff to meet customer needs
- Search and qualify potential clients (upwork, linkedin, etc.).
- Business correspondence and video conferences with potential clients.
- Clarification of the client’s requirements (needs) and sales activities (deal closing).
- Maintaining data, statistics, and reporting on each active client.
- Report on weekly and monthly progress.

About the project:

Due to the expansion of the team, we are looking for a Salesperson who constantly develops their skills, monitors the quality of their work, and is a great team player.

As a Sales Manager, you play a vital role in our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team’s potential.

About project

The product is redefining post-acute care by replacing fragmented, manual workflows with intelligent AI-driven automation. We help healthcare providers manage patients, not paperwork, by delivering robust throughput and intelligence across clinical, financial, and compliance operations. We are built by experts from Stanford Medicine, UCLA Health, and Amazon.

The Role: 

We are looking for a product-focused Full-Stack Engineer to join our team. You will be a key player in building our system, which involves developing sophisticated APIs that interface with Electronic Medical Records (EMR) and building advanced web-scraping tools for healthcare referral platforms.

This isn't just a coding role; we are looking for an engineer who understands the "Why" behind the "What." You will work in a high-efficiency environment where AI tools (Cursor, Gemini, Claude Code) are part of the daily workflow to maximize output and quality.

Technical Stack

• Frontend: React (Proficient)
• Backend: Go (Primary/Preferred) or Node.js
• Languages: TypeScript (Strongly Preferred)
• Workflows & Scraping: Playwright, Temporal (Airflow experience is a plus)
• Data: EMR website scraping, PDF parsing, and data point extraction
• Architecture: System Design focus; Cloud-native development

What You’ll Do

• Automate Workflows: Design systems that remove data access bottlenecks and automate clinical data entry.
• Build the "Injection Track": Develop and maintain APIs that reliably scrape and sync data from EMRs and referral platforms in real-time.
• Collaborate via Design: Participate in "1s design discussions" to align on architecture before implementation.
• Leverage AI: Use modern AI-assisted development tools (Cursor, Claude Code, LLM wrappers) to build faster and smarter.
• Take Ownership: Move beyond task execution to ownership—meaning you don't just follow instructions; you understand the business context and ensure the solution fits the need.

What We’re Looking For

• 3+ years of experience: You have a solid foundation in full-stack development and have worked on product-level code.
• Communication & Alignment: You understand that "going away and building the wrong thing" is a failure. You prioritize constant "connect" and alignment with the team.
• Problem Solvers: You are comfortable with the "messy" side of data—parsing PDFs, scraping complex websites, and ensuring data reliability.
• AI-Forward: You are already using AI coding tools to 2x your productivity.

Our Culture & Philosophy

• Context is King: We provide clear business requirements and motivation. We expect you to understand the "Why" to build better "Whats."
• Execution Levels: We expect our engineers to operate at an "I do" level—owning the solution from design to deployment.
• Efficient Growth: We value unique perspectives and a proactive work ethic.

We Offer:

• Medical Insurance in Ukraine and Multisport program in Poland.
• Offices in Ukraine (Kyiv, Kharkiv) and Poland (Wroclaw) or Remote.
• Paid vacation, sick leaves, and official holidays.
• Legal & Accounting services.
• The company provides all necessary equipment.
• English classes and Education reimbursement.

Are you an organized and creative individual eager to dive into the world of Marketing and Project Management in Crypto? We're looking for a Marketing Project Intern to support our CEO and marketing team in content production, post coordination, and project execution within Business Development and Marketing.
 

About GT Protocol: GT Protocol is a leading Web3 company in the cryptocurrency market since 2019, where we harness the power of Artificial Intelligence.
 

Application Process: Embark on a three-step journey towards potentially joining our Team:

1. First Stage: Project Manager Test Task.
2. Second Stage: An interview with our HR team to get to know each other better. This stage will take approximately 1 hour.
3. Third Stage: A technical interview session. This stage will take approximately 1 hour.
    

Key Responsibilities:

• Assist with marketing-related tasks: organizing posts, preparing or structuring texts, reviewing basic visual materials, and coordinating tasks with designers and the SMM team.
• Assist in overseeing and coordinating various projects, ensuring clear communication and timely execution.
• Help develop and maintain project schedules, track progress, and ensure adherence to deadlines.
• Collaborate with partners, agencies, and internal teams to drive project success.
• Provide regular project updates to the CBDO and CEO.
• Manage the founder's calendar, including scheduling meetings and appointments.
• Handle email correspondence and ensure efficient communication flow.
• Prepare and manage documents and reports, ensuring accuracy and timeliness.
   

Qualifications:

• Enrolled in or recently completed a Bachelor's degree in a related field.
• Some experience or coursework in Project Management, Business Development, or Marketing.
• Interest or basic knowledge in Web3 and crypto is a plus.
   

Required Skills:

• Strong organizational and time management skills.
• Excellent communication abilities in English (B2 level or higher).
• Proficiency in project management tools and office software.
• Capability to work independently and as part of a team.
   

Who You Are:

• An organized individual with creative thinking and attention to detail.
• Passionate about Project Management and Marketing.
• Ready to learn and grow in a fast-paced environment.
   

If you meet these requirements and are excited about the opportunity, we encourage you to apply for the Intern Project Manager position. We look forward to receiving your CV, portfolio, and cover letter.

At Uvik Software, we specialize in assembling top-tier dedicated development teams and delivering exceptional software solutions to clients across the globe. We are passionate about clean code, great collaboration, and cutting-edge technology👩‍💻🧑‍💻🦾.


We’re on the lookout for a Python Engineer who is eager to grow, build scalable backend systems, and contribute to exciting projects in a fast-paced, agile environment. If you're a motivated developer with a sharp eye for detail and a passion for problem-solving, this is your opportunity to make a real impact.

📍Location: USA Only
📌Job Type: Contractor, Full-time


💼 Responsibilities:

- Design, develop, and maintain backend services and RESTful APIs using Python (Flask or FastAPI)
- Write clean, maintainable, and scalable code following best practices (PEP8)
- Work with SQL databases (PostgreSQL preferred) to design, query, and manage data
- Develop unit and integration tests with tools like Pytest
- Document APIs using tools such as Swagger or Insomnia
- Collaborate with the team via Git (GitHub/GitLab/Bitbucket) and participate in code reviews
- Support CI/CD pipeline setup (e.g., Jenkins, GitLab CI)
- Debug and troubleshoot backend systems
- Integrate and utilize Large Language Models (LLMs) for enhanced application capabilities
- Communicate clearly and effectively in English (both written and spoken)


✅ Requirements:

- 2–3 years of hands-on experience in Python development
- Strong knowledge of Python fundamentals
- Practical experience with Flask or FastAPI
- Experience working with SQL databases
- Experience or interest in integrating LLMs into backend systems
- Familiarity with Docker
- Basic understanding of Git or other version control systems
- Exposure to unit testing, API testing, and tools like PyLint or Flake8
- Ability to work in Linux and/or Windows environments
- C1 or higher level of English
- A growth mindset and proactive attitude



Nice to Have

Experience with CI/CD pipelines (e.g., Jenkins, GitLab)
Familiarity with tools like Jira or Crucible
Exposure to cloud platforms or Kubernetes


🍀What We Offer:

- Top Equipment: MacBook Pro + Dell Monitor
- Flexible Schedule: Balance your life with adaptable working hours
- Meaningful Projects: Work with real-world technologies that make a difference
- Professional Growth: Long-term opportunities and support for your development
- Competitive Compensation: Based on your skills and contribution

Ready to level up your Python skills and work with a supportive, forward-thinking team?
Apply now and let's build something great together!

Are you an organized and dynamic individual eager to dive into the world of Project Management in Crypto? We're looking for an Intern Project Manager to support our CEO in Business Development and Marketing. 
 

About GT Protocol: GT Protocol is a leading Web3 company in the cryptocurrency market since 2019, where we harness the power of Artificial Intelligence.
 

Application Process: Embark on a three-step journey towards potentially joining our Team:

1. First Stage: Project Manager Test Task.
2. Second Stage: An interview with our HR team to get to know each other better. This stage will take approximately 1 hour.
3. Third Stage: A technical interview session. This stage will take approximately 1 hour.
    

Key Responsibilities:

• Assist in overseeing and coordinating various projects, ensuring clear communication and timely execution.
• Perform hands-on tasks across different areas to support projects and gain a deeper understanding of internal processes and workflows.
• Help develop and maintain project schedules, track progress, and ensure adherence to deadlines.
• Collaborate with partners, agencies, and internal teams to drive project success.
• Provide regular project updates to the CBDO and CEO.
• Manage the founder's calendar, including scheduling meetings and appointments.
• Handle email correspondence and ensure efficient communication flow.
• Prepare and manage documents and reports, ensuring accuracy and timeliness.
   

Qualifications:

• Enrolled in or recently completed a Bachelor's degree in a related field.
• Some experience or coursework in Project Management, Business Development, or Marketing.
• Interest or basic knowledge in Web3 and crypto is a plus.
   

Required Skills:

• Strong organizational and time management skills.
• Excellent communication abilities in English (B2 level or higher).
• Proficiency in project management tools and office software.
• Capability to work independently and as part of a team.
   

Who You Are:

• An organized individual with creative thinking and attention to detail.
• Passionate about Project Management and Marketing.
• Ready to learn and grow in a fast-paced environment.
   

If you meet these requirements and are excited about the opportunity, we encourage you to apply for the Intern Project Manager position. We look forward to receiving your CV, portfolio, and cover letter.

About us:

Entravel is a member’s club for discounted luxury travel and white-label hotel platform provider focusing on the crypto industry, backed by VCs and prominent European founders. Our hotel product is incredibly strong; we offer more than one million properties, and our rates are amongst the lowest in the world. In fact, on most 5* hotels you won’t find a platform with lower rates than Entravel.

We’re looking for Senior Customer Support Specialists to join the Entravel team and deliver exceptional service. You can choose between three available shifts:

• Morning shift: 8 AM — 5 PM (EEST)
• Evening shift: 4 PM — 1 AM (EEST)
• Night shift: 12 AM — 9 AM (EEST)

If you’re passionate about helping others and thrive in a dynamic, fast-paced environment, we’d love to hear from you!

Responsibilities:

• Negotiate with hotels and suppliers via phone and email to resolve booking disputes, waive cancellation fees, and secure refunds for customers.
• Provide excellent service for VIP clients, ensuring rapid response times, swift resolutions, and personalized communication based on previous interaction history.
• Act as the final point of escalation for the most challenging customer cases, using advanced empathy and persuasion skills to restore loyalty.
• Assist customers via chats and emails, delivering empathetic and tailored solutions that address their unique needs.
• Mentor junior staff on how to handle high-pressure negotiation calls.
• Identify and report edge cases to the tech team to ensure systemic issues are resolved and prevented.
• Own customer issues: identify their needs and deliver effective solutions promptly from start to finish.
• Act as a customer advocate, retaining loyalty through proactive problem-solving and suggesting product improvements.
• Collaborate on team goals by supporting, educating, and resolving issues through peer learning and constructive feedback.
• Identify root causes of customer issues and resolve them in line with company policies while ensuring a consistently high level of service.

Requirements:

• C1/Advanced English is a must. You should be comfortable negotiating over the phone and via email with international partners and hotels.
• 3+ years in Customer Support, with a strong preference for the travel, hospitality, or OTA sectors, involving both B2B and B2C interactions.
• Strong understanding of customer communication workflows, with expertise in managing ticket lifecycles, prioritization, and escalation processes.
• Ability to quickly master Entravel’s internal CRM and booking engines, along with the nuances of global travel regulations.
• Proven ability to multitask and switch seamlessly between phone, live chat, and email channels during busy shifts.
• Proven ability to work effectively within a team, engage in group discussions to resolve difficult issues, and provide constructive support to peers.
• Research-oriented problem-solver with the ability to take ownership and resolve issues independently.
• Outstanding verbal and written communication with the ability to explain complex concepts clearly.
• Organization: Exceptional organizational and time-management skills to handle high-volume periods effectively.

What We Offer:

• Competitive Salary: High standards of remuneration reflecting your contribution and skills.
• Vacation: Enjoy 22 days of vacation for full rejuvenation and life enjoyment.
• Sick Leave: Ensure your health with 15 days of sick leave per year.
• Special Leave Cases: Support for significant life events such as weddings, childbirth, or the loss of a close family member.
• Private Entrepreneur Support: Comprehensive support for individual entrepreneurs, ready to assist you with any issues related to individual entrepreneurship. Consultations and support for registration and tax accounting matters.

Check Point is looking for a Senior GO Developer to team developing platform in cybersecurity and SaaS for simplifying network security for the modern and distributed workforce by transforming the outdated, complex, hardware-based network security technologies of the past into one unified, easy-to-use, and scalable software solution. You will be part of multi-national distributed team responsible for multiple desktop and mobile device agents.

Join to our international team with offices in New York, Los Angeles, Tel-Aviv and Vinnytsia.

RESPONSIBILITIES

• Writing scalable, robust, testable, efficient, and easily maintainable code and services that are part of our Core Network as a Service components.
• Develop advanced services of cloud network solutions.
• Maintain high-performing, scalable, and testable code.

• Practice peer review and collaborative programming.

   

SKILLS

• 5+ years of experience with GO development.
• 6+ years of professional software engineering experience.
• Experience with networking protocols, routing, tunnelling, etc.
• Experience with architecture and design of distributed services / microservices / scalable solutions.
• Experience in a cloud environment.
• BSc in Computer Science / Software Engineering or equivalent.

• Upper-Intermediate level of English.

   

WE OFFER

• Work in a creative friendly environment using cutting-edge technologies.
• Work-life balance and flexible schedule.
• Competitive compensation with focus on your expectations; annual salary review.
• 24-day paid vacation and 100% paid sick leave.
• Financial support and legal support for individual entrepreneurs from our side.
• Professional, language and soft skills trainings.
• Health insurance coverage: individual and family, Fitness plan.