Jobs at Djinni

We are seeking for a Talent Sourcer to join the team.

Requirements:

- At least 1 year of experience in talent sourcing;

- Proficiency in Boolean search and x-ray techniques;

- Solid experience working with LinkedIn;

- Experience using recruiting tools;

- Understanding of the Software Development Life Cycle;

- Knowledge of the Ukrainian IT market;

- Practical experience working with CRM;

- Intermediate level of English.

Responsibilities:

- Source candidates who match our requirements through internal and external data sources;

- Screen candidate resumes and applications;

- Manage job applications through our internal ATS;

- Identify new data sources and contacts to expand our talent pool;

- Monitor and analyze the IT market to stay up-to-date on industry trends;

- Continuously improve the talent sourcing process to increase efficiency and effectiveness.

About Us

The company is an innovative game development studio focused on creating immersive 3D mobile gaming experiences. We are currently in the early development stages of an ambitious new project, powered by our proprietary game engine. Our international team includes developers, game designers, and 3D artists from Ukraine, Austria, Slovakia, and the Czech Republic.

We are deeply committed to making an impact beyond gaming. Our latest project - a mobile game inspired by real events in Ukraine - aims to support humanitarian efforts, with 100% of net proceeds going towards Ukraine relief efforts.

Responsibilities:

• Sketch, design, and refine art concepts according to game design documentation (GDD)
• Develop concept art for characters, environments, fantasy creatures, props, weapons, and skins

Requirements:

• Strong concept art portfolio showcasing a variety of styles (characters, environments, organics, etc.)
• Excellent understanding of composition, lighting, color theory, anatomy, architecture, and perspective
• Naturally gravitates toward lighthearted, fairy-tale aesthetics and can sustain a non-violent tone across all assets
• 5+ years of experience creating high-quality 2D artwork
• Experience with any 3D software (e.g., 3ds Max, Maya, Blender, ZBrush) is a strong plus

What We Offer:
we prioritize the well-being of our team members and provide a supportive work environment with plenty of room for growth:

• A remote-first position allowing for flexibility in work location.
• A flexible work schedule that accommodates your needs.
• Competitive, high-level compensation based on your experience and contributions.
• The opportunity to work on meaningful, high-impact projects.
• Support from a loyal and appreciative management team.
• A well-backed company with strong financial stability.
• Access to an array of interesting tasks and challenges, keeping your work varied and engaging.

Hiring Process:
We value your time and make our hiring process efficient:

1. One-hour interview with a C-level executive.
2. Reference check, which includes a brief 10-minute conversation with your previous manager or colleague.

We're Fast Corporation, a fast-growing B2B2C tech platform. We're looking for a motivated and results-driven Business Development Representative (BDR) to join our team. In this key role, you will build our sales pipeline by identifying, researching, and engaging with new business partners globally.

Role Overview
As our Business Development Rep, you’ll drive rapid vendor-partner growth from research and outreach to onboarding and relationship management, and collaborate on initiatives that fuel our expansion.

What You’ll Be Doing

• Prospecting: Research and identify potential content and software partners.
• Outreach: Initiate conversations and build relationships via cold calls, emails, and LinkedIn.
• Lead Qualification: Qualify inbound and outbound leads to ensure they align with our business goals.
• Collaboration: Work with Business Development and Marketing to ensure a smooth handoff of qualified leads.

You’ll Be a Great Fit If You Have

• 2+ years of experience in a similar Sales Development or Business Development role.
• Experience in AdTech, Gaming, Gambling, or Fintech.
• Strong understanding of software distribution and monetization models.
• “Hunter DNA” – a proactive, self-starter mindset.
• Advanced (C1–C2) proficiency in English (additional languages are a plus).
• Familiarity with CRM systems (e.g., Salesforce) and outreach tools (LinkedIn, email scrapers).

Why Join Us?

• Be a core part of a fast-growing, global company.
• Work with a passionate and international team.
• Directly influence our company’s success and growth.

What We Offer

• Modern office in BC Khvylia near Pecherska metro (onboarding in-office, then remote work possible during wartime).
• Structured onboarding and ongoing support from the team.
• Fixed working hours: 9:30–18:30, no overtime or late meetings.
• Salary in USD via FOP, with taxes covered by the company and accountant support provided.
• Paid time off: 14 vacation days, plus 10 sick days with a note and 5 without.
• Career growth opportunities: clear path to Business Development or Team Lead roles.
• Long-term stability: low turnover and a supportive team culture.
• Full technical equipment: laptop, monitors, and all necessary hardware.

About the role:
We are looking for a skilled Engineer to help build an AI Automator — an automated workflow system where AI agents combine web scraping, data parsing, content generation, and database storage into streamlined pipelines.

Responsibilities:

• Develop and maintain workflows using n8n (or similar tools) to discover and extract competitor AI model pages (e.g., pollo.ai, fal.ai).
• Parse structured data including features, pricing, and FAQs.
• Generate Coverr-ready content (SEO titles, descriptions, FAQs) using AI/LLM, regardless of what can be parsed.
• Design and optimize prompts for LLMs to ensure high-quality, consistent content output.
• Insert and manage structured data in Supabase or similar databases.

Requirements / Skills:

• Strong skills in prompt engineering for AI/LLM content generation.
• Experience with workflow automation or web scraping.
• Familiarity with APIs and database integration (Supabase, PostgreSQL, or similar).
• Comfortable working with code or no-code workflow solutions (JavaScript, Python, or n8n/other workflow platforms).

Required skills

• 4+ year experience in Python development

• Knowledge of REST API

• Strong SQL knowledge

• Software development methodology and software lifecycle processes knowledge

• Experience in Git’s workflow (branching, merging, rebasing etc.);

• Ability to read technical and requirements documentation in English.

As a plus

• Asynchronous programming experience

• Experience with Docker, Ansible, ELK

• Understanding of functional and reactive programming

• Experience with Agile methodology would be a plus

We offer

We offer a competitive and rewarding salary, as well as an intellectually and creatively stimulating work environment located in the very heart of Kyiv.

Responsibilities

Development of back-end software for mobile and web banking and other FinTech products and solutions.

📍 Location: Remote / Europe
🌐 Client: Subsidiary of one of the “Big Four” accounting organizations
🏢 Industry: Professional Services (Audit, Tax, Consulting, Risk & Advisory)

About the Client

You will join the 6th-largest privately owned organization in the United States, part of the Big Four and the largest professional services network in the world in terms of revenue and headcount. With more than 263,900 professionals globally, the company provides audit, tax, consulting, enterprise risk, and financial advisory services worldwide.

About the Project

As a Senior Data Engineer (AI), you will become part of a cross-functional development team building GenAI solutions for digital transformation across enterprise products.

The team is responsible for the design, development, and deployment of innovative enterprise technologies, tools, and standardized processes to support the delivery of tax services. It is a dynamic environment bringing together professionals from tax, technology, change management, and project management backgrounds.

The work involves consulting and execution across initiatives including:

• process and tool development
• implementation of AI-driven solutions
• training development
• engagement management
• tool design & rollout

Project Tech Stack

• Cloud: Azure Cloud
• Architecture: Microservices
• Backend: .NET 8, ASP.NET Core, Python
• Databases: MongoDB, Azure SQL, Vector DBs (Milvus, Postgres, etc.)
• Frontend: Angular 18, Kendo
• Collaboration: GitHub Enterprise with Copilot
• Big Data: Hadoop, MapReduce, Kafka, Hive, Spark, SQL & NoSQL

Requirements

• 6+ years of hands-on experience in software development
• Strong coding skills in SQL and Python, with solid CS fundamentals (data structures & algorithms)
• Practical experience with Hadoop, MapReduce, Kafka, Hive, Spark, SQL & NoSQL warehouses
• Experience with Azure cloud data platform
• Hands-on experience with vector databases (Milvus, Postgres, etc.)
• Knowledge of embedding models and retrieval-augmented generation (RAG)
• Understanding of LLM pipelines, including data preprocessing for GenAI models
• Experience deploying data pipelines for AI/ML workloads (scalability & efficiency)
• Familiarity with model monitoring, feature stores (Feast, Vertex AI), and data versioning
• Experience with CI/CD for ML pipelines (Kubeflow, MLflow, Airflow, SageMaker Pipelines)
• Understanding of real-time streaming for ML model inference (Kafka, Spark Streaming)
• Strong knowledge of Data Warehousing (design, implementation, optimization)
• Knowledge of Data Quality testing, automation & visualization
• Experience with BI tools (PowerBI dashboards & reporting)
• Experience supporting data scientists and complex statistical use cases is highly desirable

Responsibilities

• Design, build, deploy, and maintain mission-critical analytics solutions processing terabytes of data at scale
• Contribute to design, coding, configurations and manage data ingestion, real-time streaming, batch processing, and ETL across multiple storages
• Optimize and tune performance of complex SQL queries and large-scale data flows
• Ensure data reliability, scalability, and efficiency across AI/ML workloads

We are actively expanding and seeking a dedicated WordPress Developer to join our project, which is a leader in its niche and needs a specialist to help maintain and further develop it. Our ideal candidate is ready to work toward results and achieve ambitious goals, and we, in turn, are fully committed to supporting your success.

What you will do:

• Developing and maintaining solutions on WordPress.
• Building projects and optimizing their performance.
• Developing WordPress plugins.
• Supporting our Symfony-based services.
• Optimizing code and fixing bugs.
• Developing and maintaining modules, integrating them via API with external services.

What we expect from you:

• 3+ years of experience with WordPress: developing plugins and themes.
• 3+ years of experience with PHP: OOP, namespaces, Composer.
• 3+ years of experience with HTML, CSS/SCSS. Experience with adaptive, semantic layouts.
• 2+ years of experience with JavaScript. Native (classes, async/await).
• Experience with Symfony
• Proficiency in Git, MySQL, Docker, Webpack, Gulp.
• Experience in commercial development.

N-iX is an international company with Ukrainian roots that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

At N-iX CTO Group, we harness the power of technology to drive innovation and deliver exceptional business value. We specialize in designing and executing industry-relevant inventions that redefine the standards in technology applications. Join us to be a part of a vibrant team committed to making a tangible impact on a global scale.

As a Principal Solutions Architect, you will play a key leadership role in shaping technology direction, guiding cross-functional initiatives, and enabling high-impact delivery. You’ll be responsible for leading complex solution engagements—from discovery and advisory to implementation—while mentoring architecture talent, strengthening practices, and contributing to company-wide strategic growth.

This role is ideal for a seasoned architect with strong consulting capabilities, a track record of hands-on project delivery, and the ability to scale architectural impact across multiple teams and accounts.

Strategic & Leadership Responsibilities:

• Lead architecture visioning and cross-cutting strategic initiatives across a portfolio of enterprise clients.
• Drive practice growth by establishing frameworks, methodologies, and reusable assets for solution delivery and consulting engagements.
• Build and mentor architecture and engineering teams, ensuring capability uplift and technical excellence across accounts.
• Act as a trusted advisor to client C-level executives and technology leaders, helping shape digital strategy and technology roadmaps.

• Govern architecture implementation across the portfolio to ensure alignment with best practices, maintainability, and long-term value.

   

Delivery & Consulting Responsibilities:

• Lead or guide discovery phases, assessments, technical workshops, and architecture audits.
• Translate complex business and technical requirements into scalable, sustainable architectural solutions.
• Own solution proposals during pre-sales and upsales, including technical vision, high-level design, risk management, and cost estimation.
• Lead project execution, ensuring architecture is delivered according to vision.
• Evaluate and adopt emerging technologies, aligning client needs with forward-thinking architectural approaches.
   

Qualification:

• 10+ years of relevant experience in software engineering and solution architecture.
• 3+ years in an architecture leadership or principal-level role.
• Proven ability to lead complex, high-impact consultancy engagements with global enterprise clients.
• Demonstrated experience building solutions from scratch, preferably for large-scale distributed systems (team size 30+, duration 12+ months).
• Deep understanding of cloud-native architecture, with hands-on experience in at least two major cloud platforms (AWS, Azure, GCP).

• Strong background in microservices, APIs, integration patterns, and distributed system design.

   

Desirable Technologies (in case you are proficient in similar that is also viable option):

• Java
• Kafka
• Kuberbetes
• AWS CodeCommit, CodePipeline

• AWS data lake, s3, Glue, Data analytics, Snowflake + dbt, Reporting, PowerBI

   

Desirable Certifications:

• SEI Software Architecture Professional
• TOGAF or similar enterprise architecture certification
• Cloud certifications (e.g., AWS Solutions Architect Associate/Professional, Azure Solutions Architect Expert)

• Domain-specific expertise in areas such as data platforms, security, or enterprise integration is a plus

   

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

N-iX is an international company with Ukrainian roots that helps businesses across the globe develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

At N-iX CTO Group, we harness the power of technology to drive innovation and deliver exceptional business value. We specialize in designing and executing industry-relevant inventions that redefine the standards in technology applications. Join us to be a part of a vibrant team committed to making a tangible impact on a global scale.

As a Principal Solutions Architect, you will play a key leadership role in shaping technology direction, guiding cross-functional initiatives, and enabling high-impact delivery. You’ll be responsible for leading complex solution engagements—from discovery and advisory to implementation—while mentoring architecture talent, strengthening practices, and contributing to company-wide strategic growth.

This role is ideal for a seasoned architect with strong consulting capabilities, a track record of hands-on project delivery, and the ability to scale architectural impact across multiple teams and accounts.

Strategic & Leadership Responsibilities:

• Lead architecture visioning and cross-cutting strategic initiatives across a portfolio of enterprise clients.
• Drive practice growth by establishing frameworks, methodologies, and reusable assets for solution delivery and consulting engagements.
• Build and mentor architecture and engineering teams, ensuring capability uplift and technical excellence across accounts.
• Act as a trusted advisor to client C-level executives and technology leaders, helping shape digital strategy and technology roadmaps.
• Govern architecture implementation across the portfolio to ensure alignment with best practices, maintainability, and long-term value.

Delivery & Consulting Responsibilities:

• Lead or guide discovery phases, assessments, technical workshops, and architecture audits.
• Translate complex business and technical requirements into scalable, sustainable architectural solutions.
• Own solution proposals during pre-sales and upsales, including technical vision, high-level design, risk management, and cost estimation.
• Lead project execution, ensuring architecture is delivered according to vision.
• Evaluate and adopt emerging technologies, aligning client needs with forward-thinking architectural approaches.
   

Qualification:

• 10+ years of relevant experience in software engineering and solution architecture.
• 3+ years in an architecture leadership or principal-level role.
• Proven ability to lead complex, high-impact consultancy engagements with global enterprise clients.
• Demonstrated experience building solutions from scratch, preferably for large-scale distributed systems (team size 30+, duration 12+ months).
• Deep understanding of cloud-native architecture, with hands-on experience in at least two major cloud platforms (AWS, Azure, GCP).
• Strong background in microservices, APIs, integration patterns, and distributed system design.

Desirable Technologies (in case you are proficient in similar that is also viable option):

• Java
• Kafka
• Kuberbetes
• AWS CodeCommit, CodePipeline
• AWS data lake, s3, Glue, Data analytics, Snowflake + dbt, Reporting, PowerBI

Desirable Certifications:

• SEI Software Architecture Professional
• TOGAF or similar enterprise architecture certification
• Cloud certifications (e.g., AWS Solutions Architect Associate/Professional, Azure Solutions Architect Expert)
• Domain-specific expertise in areas such as data platforms, security, or enterprise integration is a plus

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

Job description 

We’re looking for a Senior DevOps Engineer to join our core team and work on a technically challenging project in the cybersecurity domain. 

Our client is a well-funded startup ($24+M raised) building a cutting-edge application detection & response platform. Using OpenTelemetry and trace analytics, their solution enables enterprises to stop attacks with in-application context into all runtime transactions and behaviors. The company’s mission is to revolutionize application security with real-time anomaly detection and monitoring, automated incident response and rich context.

Our ideal candidate is an independent DevOps/SRE engineer who has worked with a variety of technologies and can quickly navigate their way around new stacks and complex problems.

Required skill-set & experience

- Proven track record as a DevOps engineer (5+ years of production hands-on experience), fluent in industry trends & best practices 

- Extensive knowledge and hands-on experience with AWS and its services

- Infrastructure-as-code experience with tools like Terraform and Terragrunt

- Well-versed in Kubernetes and Helm

- Experience with ArgoCD

- Experience with message brokers like Kafka, RabbitMQ or other alternatives

- Solid understanding of networking: subnetting, HTTP, DNS, TLS, OSI Model

- A consulting mindset, ability to weigh and present pros/cons of various solutions

- Upper-intermediate+ level of English

Bonus points

- Experience in managing databases, such as Cassandra, Clickhouse, OpenSearch

- Experience with monitoring and observability frameworks (Grafana, Prometheus, ELK)

- Experience with OpenTelemetry 

- AWS, CKA or other cloud certifications

- You’re a contributor to open-source software, or run your own projects

What's in it for you

- Opportunity to become a core part of a boutique software consultancy, working with well-known international customers and complex tech challenges

- Competitive salary 

- Paid national holidays, vacation and sick leave

- Remote-first culture

- Internal mentorship and upskilling 

- Learning & development stipend ($400/year)

- FOP administration support

Location: UK/EU / Onsite / Hybrid 3 out of 5 / Remote (only for exceptional candidate) 

Department: Core Engineering

Seniority Level: Principal / Lead

Industry: edge AI, embedded systems, dual-use systems (industrial IoT/ security/ defence /cyber tech)

About the Role

We’re hiring a Principal Embedded Systems Engineer to lead the design, optimization, and deployment of our embedded computer vision platform based on NVIDIA Jetson. This system integrates multiple cameras, edge AI models, and other peripherals in mission-critical environments. You will architect, build, and optimize the entire software stack — from Linux kernel to AI inference — and own key technical decisions around system performance, thermal optimization, and hardware compatibility.

Core Responsibilities

• Lead system architecture and embedded design across the Jetson platform (Orin/Nano/Xavier)
• Build and optimize Linux systems using Yocto Project and/or Buildroot
• Set up and tune ISP pipelines, handle multiple cameras via V4L2, and manage streaming pipelines via GStreamer
• Handle kernel configuration and performance optimization
• Lead system profiling and thermal optimization efforts across CPU, GPU, and memory
• Run hardware compatibility tests for selecting cameras, interfaces, power modules, etc.
• Deploy and run AI models on-device using tools like TensorRT, CUDA, and cuDNN
• Work with communication protocols like UART and MAVLink for integration with drones/UAVs
• Contribute to internal documentation, architecture specs, and build-test workflows
• Act as a proactive technical leader, challenging and owning solutions end-to-end

You’ll Thrive Here If You Have
Must-Have Technical Skills

• 5+ years working with embedded Linux systems (preferably with real deployments)
• Deep experience with Yocto Project or Buildroot
• Expertise in Jetson platforms (Nano, Orin NX, AGX) and JetPack SDK
• Strong C++ and Python skills for low-level and integration development
• Comfort with performance profiling tools and debugging embedded bottlenecks

• Familiarity with camera systems, ISP tuning, and Linux video stacks (V4L2)

   

Strong Plus

• Experience with GStreamer pipelines on embedded devices
• Hands-on with CUDA, TensorRT, cuDNN or other NVIDIA edge inference stacks
• Exposure to Balena, Mender, or other fleet/update management tools
• Understanding of UAV/drones systems, especially UART, MAVLink, or similar industrial communication protocols
• Prior exposure to robotics, or low-latency compute environments
• Experience integrating AI models on-device for real-time tasks

Collaboration & Mindset

• Excellent English and communication skills; ability to write specs and lead discussions
• Product ownership mindset — we’re looking for someone who owns decisions, not just executes tickets
• Ability to challenge solution architectures with well-structured, testable alternatives
• Collaborative mindset to work with AI, hardware, and firmware teams

Fluent Trade Technologies is the fastest ‘end-to-end’ data & trading technology provider in the FX, FI and Futures markets.

Fluent is a market leader with a significant tier 1 & 2 client base in the financial world,

Please visit us at www.fluenttech.net

Technical Writer for Financial Technology (Linux, remote, part-time) 

Your role will include writing:

• Developer’s guide for APIs
• Operating guides for integration teams
• User guides for the application

Desired Skills & Experience:

• At least 3+ years of experience as a technical writer in the software domain
• Experience with writing specs / API
• Experience with documenting code libraries (less GUI)
• Experience with communicating with software teams and identifying items -requiring documentation
• Experience in QA and release management
• Perfect English
• Strong analytical skills, critical thinking

Advantage:

• Financial knowledge, specifically Forex, fwds, ndfs etc.
• Experience with Google Docs
• Basic knowledge of Linux environment

Terms of cooperation:

• Able to work from home, as an independent contractor (FOP)

Project Description:

Integrated Digital Expert system is a monitoring and diagnostics system. It fulfils both local and remote data access and analytics requirement, as well as local and remote troubleshooting purpose.

Responsibilities:

At least 4 years of creating and executing test cases
• Working knowledge of functional and non-functional software testing, the software test life cycle, and various test design methodologies (function, performance, accessibility, scenario etc.).
• Test cases creation and execution based on Customer and Software requirements
• Python 3+ years of experience
• Experience of setting up testing framework from scratch
• Experience in testing of Backend (API) and data quality
• Knowledge of API testing tooling like Postman, Swagger
• DBs basics and SQL database usage expert
• Familiar with IoT OR Time series data handing knowledge
• Linux knowledge
• Experience with AWS services
• CI/CD (Jenkins)
• Experience with Performance testing
• Good soft skills in communication.
• Exemplary verbal and written communication skills (English).
• Creative problem-solver capable of creating and reproducing interesting software bugs.

Mandatory Skills Description:

Mandatory Skills Description
• At least 4 years of creating and executing test cases
• Working knowledge of functional and non-functional software testing, the software test life cycle, and various test design methodologies (function, performance, accessibility, scenario etc.).
• Test cases creation and execution based on Customer and Software requirements
• Python 3+ years of experience
• Experience of setting up testing framework from scratch
• Experience in testing of Backend (API) and data quality
• Knowledge of API testing tooling like Postman, Swagger
• DBs basics and SQL database usage expert
• Commercial experience in IoT
• Commercial experience with Time series data
• Linux knowledge
• Experience with the AWS services ecosystem (including EC2, IAM, and the AWS Management Console)
• CI/CD (Jenkins)
• Experience with Performance testing
• Good soft skills in communication.
• Exemplary verbal and written communication skills (English).
• Creative problem-solver capable of creating and reproducing interesting software bugs.

Nice-to-Have Skills Description:

- AWS IoT Greengrass
- Experience or knowledge of Industrial protocols (Modbus, NMEA, MQTT)

Languages:

English: B2 Upper Intermediate

Main requirements

• Applicants must currently be based in the European Economic Area and currently have a valid working visa.
• The ideal candidate will have been a senior Flutter engineer

Requirements

Position name: Senior Flutter Engineer (EEA contract)

Level: Senior

Skills requirements (including years):

• You have demonstrable extensive experience with Flutter/Dart and associated technologies and architectures, e.g. Bloc, Asynchronous data flows etc.
• You are fluent in English with strong written and verbal communication skills
• You work very well within an agile environment and can collaborate and provide feedback to other team members
• Experience working in a rapid growth fintech or SaaS company an advantage
• You are able to solve problems and enjoy learning new concepts
• You are a proactive, self-starter with ability to stay self-motivated and deliver on task
• You take pride in doing a job well
• Requires an attention to detail and accuracy
• Due to regulatory requirements applicants must be based in the EEA and have a valid working visa

Office/Remote: Remote

English level: Upper English - with good written and verbal communication

Job Description:

👋 We’re looking for a new colleague to join our Customer Support team! Your main mission will be helping customers solve their issues while ensuring a high level of service and satisfaction.

What you’ll do:

• Communicate with customers via email, chat, phone, and other channels.
• Answer questions about products and services.
• Assist with technical, financial, and general support issues.
• Escalate complex cases to other departments and keep customers informed.
• Report website errors or issues.
• Translate and localize content for the website.

Work Schedule:

• Floating, rotational work schedule.
• 5 working days per week.
• 2 floating days off per week.
• Shifts from 10:00 AM to 7:00 PM and from 3:00 PM to 12:00 AM.

Our Expectations:

• Proficiency in German and English (B2+ level, written and spoken).
• 1 year of customer support experience (preferred).
• Personal laptop (for remote work abroad; equipment provided in Ukraine).
• Strong communication skills, stress resilience, and the ability to learn quickly.
• Confident PC user, ability to handle large volumes of information.
• Knowledge of Zendesk, Magento is a plus.

We Offer:

• Competitive salary.
• Paid training and supervisor support.
• Career growth and professional development opportunities.
• Friendly team and corporate events.
• Paid vacation and social package.
• Remote work format.
   

Why us?

We create a modern environment where knowledge, teamwork, and openness are valued. If you enjoy helping people and want to grow together with the company, we’d love to have you on our team!

📩 Please send your CV with your expected salary and level of English and German proficiency..

We will contact candidates who are invited to the next stage of the selection process.