Jobs

We are looking for an experienced and detail-oriented IT Specialist to maintain, support, and enhance our office and network infrastructure. In this role, you will ensure our systems run smoothly, securely, and reliably, while providing support to our team. 

Responsibility

• Maintain and expand the office infrastructure: PCs, laptops, printers, switches, etc.
• Support team members with infrastructure-related questions and issues.
• Maintain, improve, and enhance the internal network and IT infrastructure.
• Provide 2nd and 3rd level support (diagnose, troubleshoot, resolve).
• Maintain a strong focus on ensuring system stability, redundancy, security and high availability.
• Monitor, audit, optimize, and maintain Zoot’s infrastructure.
• Support application installations and deployments. 

Profile

• Degree in Information Technology or a related field.
• Experience in the setting up and configuring desktop PCs and laptops with well-known OS (Windows, Mac).
• Knowledge of data protection, security principles.
• Experience with MS Office, Confluence and ticketing systems such as JIRA.
• Accurate and analytical working style with high attention to detail.
• Upper-intermediate English. 

Zoot Offers

• Competitive salary and a high-quality working environment.
• Know-how, professionalism, and an international market-leading reputation.
• Interesting and challenging international clients and projects.
• Highly motivated, highly qualified team of friendly colleagues. 
• Flexible working schedule.
• Financial support for relevant certifications and professional events.

Biosphere Corporation — one of the largest producers and distributors of household, hygiene, and professional use products in Eastern Europe and Central Asia (brands such as Freken BOK, Smile, Selpak, Vortex, Novita, PRO service, and many others) — is inviting applicants for the position of IT Infrastructure Administrator.

Key Responsibilities:

• Administration of Active Directory
• Management of group policies
• Management of services using PowerShell
• Administration of the VMWare platform
• Administration of Azure Active Directory
• Administration of Exchange 2016/2019 mail servers
• Administration of Exchange Online mail service
• Administration of VMWare Horizon View.

Requirements:

• Experience in writing automation scripts (PowerShell, Python, and others)
• Skills in working with Azure Active Directory (creating users and groups, generating reports as required, setting up synchronization between on-premises and cloud AD)
• Skills in Exchange PowerShell (creating mailboxes, searching and deleting emails based on various criteria, creating and managing DAG) 
• Skills in Veeam Backup & Replication, VMware vSphere (vCenter, DRS, vMotion, HA)
• VMware Horizon View Windows Server 2019/2025 (Installation, configuration, and adaptation) 
• Diagnostics and troubleshooting 
• Working with anti-spam systems 
• Management of mail transport systems (exim) and the monitoring system Zabbix

What We Offer:

• Interesting projects and tasks.
• Competitive salary (discussed in the meeting).
• Convenient working schedule: Monday to Friday, 9:00 AM to 6:00 PM, with a one-hour lunch break; partial remote work is possible.
• Official employment, paid vacation and sick leave.
• Probation period – 2 months.
• Opportunities for professional growth and learning (internal training, reimbursement for external programs).
• Discounts on corporate products.
• Material assistance (childbirth, medical treatment, force majeure circumstances, and circumstances caused by military actions, etc.)
• Office address: Dnipro city, Zaporizke highway, 37 (right bank, Topol-1 area).

You can learn more about Biosphere Corporation, our strategy, mission, and values at: 

http://biosphere-corp.com/

https://www.facebook.com/biosphere.corporation/

Join our team of professionals!

By submitting your resume for this position, you consent to the processing of your personal data in accordance with current Ukrainian legislation. 

If your application is shortlisted, we will contact you within 1−3 business days.

Team Summary

We are a small, focused team of Software Development Engineers in Test (SDETs) building and scaling automation frameworks that validate firmware platforms. Our mission is to ensure high-quality, reliable test coverage that supports product development at scale. We are currently building our lab infrastructure from the ground up, designing and deploying physical testing environments and devices, while establishing the supporting infrastructure that ensures automation runs smoothly and reliably across diverse platforms.
 

Job Summary
As the Lab Infrastructure Engineer, you will be the top-level technical expert responsible for ensuring our laboratory's scalability, reliability, and readiness for complex testing needs. This role is focused on designing and implementing advanced hardware and software lab solutions, automating infrastructure and configuration management, and resolving our most challenging technical issues.

Responsibilities and Duties

— Drive the design, architecture, and implementation of the lab infrastructure from scratch, taking full responsibility for the final result and proposing optimal solutions.

— Perform hands-on setup, maintenance, and optimization of test environments, which includes soldering of embedded components.

— Work closely with SDETs to enable efficient testing pipelines.

— Implement automation and orchestration for the hardware and software involved in lab operations.

— Identify bottlenecks, propose optimizations, and make the lab more reliable and scalable.

— Work on-site at one of our Kyiv laboratories.

Qualifications and Skills

— Proven experience in designing, implementing, and scaling on-premises infrastructure, including physical test devices and supporting systems.

— Strong expertise in Unix/Linux systems and networking fundamentals (LAN/Wi-Fi, DNS, DHCP, NAT) and robust network design.

— Hands-on experience with CI/CD practices, developing automation infrastructure frameworks, and support tools.

— Proficiency with orchestration and configuration management tools (e.g., Ansible).

— Soldering skills and basic understanding of PCB design and schematic.

— Practical experience with Raspberry Pi/Arduino for building and testing solutions.

— Advanced problem-solving abilities for complex hardware, software, and network issues, with a forward-thinking approach to suggesting lab infrastructure optimizations.

— The ability to take full ownership of lab operations and results, while actively partnering with SDETs and other teams to achieve shared goals.

— An Upper-Intermediate level in both written and spoken English (B2).

Nice to have

— Hands-on experience with Docker (exposure to Kubernetes is a plus).

— Experience with AWS or other cloud services.

We offer multiple benefits that include

— The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.

— Competitive compensation and perks. Annual performance review.

— Gig-contract.

— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.

— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.

— Medical insurance is provided from day one. Sick leaves and medical leaves are available.

— Remote working mode is available within Ukraine only.

— Free meals, fruits, and snacks when working in the office.

Team Summary

Our Lab Infrastructure Engineering team is the driving force behind our mission-critical end-to-end testing. We are seeking a Lead to guide the strategic direction of our lab, which integrates complex hardware setups, custom-built testing nodes, and robust automation frameworks. Our team focuses on delivering stable, scalable environments that empower development and QA teams to run critical tests with confidence, ensuring the quality of our mobile devices and firmware.
 

Job Summary
To achieve this mission of delivering stable, scalable environments, we are seeking a Lead Lab Infrastructure Engineer. In this role, you will take ownership of the planning, development, and operation of our testing laboratory. You’ll lead a small but highly skilled team of Lab Infrastructure Engineers, guiding them in building and maintaining the physical and virtual infrastructure that supports large-scale mobile and firmware testing.

Responsibilities and Duties

— Lead the lab's evolution, setting its strategic direction and ensuring alignment with business and engineering goals.

— Oversee the design, assembly, and configuration of physical test nodes, racks, and network topologies.

— Plan, implement, and maintain multiple testing environments across various automation domains, including mobile and firmware.

— Establish and enforce best practices for lab operations, including infrastructure orchestration, Root Cause Analysis (RCA), and continuous improvement of monitoring systems across both lab and cloud environments.

— Collaborate with QA automation and cross-functional testing teams to deliver reliable test environments.

— Lead troubleshooting efforts for complex lab, device, or network issues.

— Work on-site at one of our Kyiv laboratories.

Qualifications and Skills

— Proven expertise in designing, implementing, and scaling on-premise infrastructure, including network equipment, physical servers, and single-board mini computers, and supporting systems.

— Experience in leadership roles, with a demonstrated ability to guide and mentor team members.

— Expertise in Unix/Linux systems, networking fundamentals (LAN/Wi-Fi, DNS, DHCP, NAT, VLANs), and physical lab infrastructure (assembly, configuration, maintenance).

— Practical experience with Infrastructure as Code (IaC) tools like Terraform/Terragrunt, configuration management tools such as Ansible (preferred), and CI/CD pipelines.

— Proficiency in scripting (Python is primary) and strong troubleshooting skills for hardware, software, and network issues.

— Experience with AWS services (IAM, VPC, EC2, S3, Lambda, EKS, ECS, SSM).

— An Upper-Intermediate level in both written and spoken English (B2).

We offer multiple benefits that include

— The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member.

— Competitive compensation and perks. Annual performance review.

— Gig-contract.

— 21 paid vacation days per year, paid public holidays according to Ukrainian legislation.

— Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.

— Medical insurance is provided from day one. Sick leaves and medical leaves are available.

— Remote working mode is available within Ukraine only.

— Free meals, fruits, and snacks when working in the office.

Position overview

DataArt is a global software engineering firm and a trusted technology partner for market leaders and visionaries. Our world-class team designs and engineers data-driven, cloud-native solutions to deliver immediate and enduring business value.

We promote a culture of radical respect, prioritizing your personal well-being as much as your expertise. We stand firmly against prejudice and inequality, valuing each of our employees equally.

We respect the autonomy of others before all else, offering remote, onsite, and hybrid work options. Our Learning and development centers, R&D labs, and mentorship programs encourage professional growth.

Our long-term approach to collaboration with clients and colleagues alike focuses on building partnerships that extend beyond one-off projects. We provide the ability to switch between projects and technology stacks, creating opportunities for exploration through our learning and networking systems to advance your career.

We are searching for a specialist for the position of System Administrator for our local IT helpdesk and support team.

Technology stack

Operating Systems: Microsoft Windows, macOS, Linux
Network Technologies: AD, DNS, DHCP, NAT, VPN, VLAN, Group Policies

Responsibilities

• Configure and deploy hardware and software for new employees
• Ensure seamless connectivity and troubleshoot network issues
• Set up printers, scanners, and other peripherals
• Monitor system performance and promptly address any disruptions
• Provide efficient technical support to end-users, troubleshooting issues and answering queries
• Maintain accurate records of system configurations and changes
• Regularly update software, perform backups, and manage incidents
• Implement security measures and adhere to industry standards

Requirements

• Excellent understanding of hardware and software troubleshooting
• Familiarity with Windows Server and desktop operating systems
• Strong understanding of Active Directory (AD), DNS, DHCP, NAT, VPN, VLAN, and Group Policies
• Comfortable working with Windows, macOS, and Linux
• Effective communication with internal customers and colleagues
• Initiative, ability to multitask, and desire to collaborate
• Excellent verbal and written communication skills

Nice to have

• Experience with VMware ESXi
• Proficiency in PowerShell scripts for task automation
• Experience managing Windows Servers
• Managing access rights and File Server service quotas
• Experience with Zabbix and Syslog
• CCNA, MCSA, or other relevant vendor certifications are highly valued

We offer

Vacation

20 paid days

Health insurance

We help you to take out an insurance policy for you and your loved ones

Sick pay

10 days without a doctor's note, afterwards - with the document

Time off for state holidays

According to the official calendar

Pleasant environment

Comfort service

Solving technical and everyday problems at work

SMTP.com Integrated Operations Center is looking for an ambitious Middle Operations Engineer to join our growing team. A successful candidate will be essential in maintaining a modern email delivery platform that serves thousands of customers worldwide. 

You will support a complex email delivery platform and ensure its stability and availability.

As part of Integrated Operations, you will work closely with DevOps, Development, and Customer Success departments, performing a critical role in connecting the dots between the early stages of new product creation and its live delivery and continuous support and improvements.

Requirements:

• 4+ years of hands-on recent experience in Linux server-side system administration (including advanced OS network administration)
• Practical experience and core concept understanding of the industry-standard Incident Management process
• Ability and willing to create and maintain best-in-class technical documentation, processes, and procedures 
• Solution-driven mindset, strong problem-solving skills 
• Ability to be a part of off-hours on-call rotation and escalation schedule
• Confident spoken and written English language

Qualifications/Experience:

• Hands-on expertise in Linux OS (Ubuntu, AWS Linux) administration
• Experience in virtualization and containerisation technologies (LXC, Docker swarm, K8S as a plus) and Cloud computing (AWS experience preferred).
• Bash/python scripting experience for daily routine automation.
• General database administration experience (SQLs, Redis, MongoDB)
• Experience in DNS server administration (management, replication, redundancy, configuration)
• Experience (1+ years) in task automation - Ansible CM or similar
• Experience in monitoring systems administration (Prometheus+Grafana)

Responsibilities:
 

• Maintain and support a hybrid ecosystem of 500+ servers, ensuring stability, reliability, and performance across on-premises and cloud environments.
• Execute and improve Operations processes that align with defined SLOs/SLAs, helping the team achieve uptime and service availability goals.
• Play a key role in incident management, serving as an escalation point for complex issues and providing efficient, timely resolutions during both business hours and on-call rotations.
• Support and enhance monitoring and observability systems to enable faster detection, alerting, and resolution of issues with minimal customer impact.
• Assist in implementing and maintaining high-availability, backup, and disaster recovery solutions to ensure business continuity.
• Collaborate with DevOps and platform teams on cloud and infrastructure initiatives, contributing expertise in operations, monitoring, and day-to-day system support.
• Contribute to hybrid infrastructure optimization, identifying opportunities for better resource utilization and operational efficiency.
• Maintain accurate and current documentation for systems, infrastructure components, services, and processes to support consistency and knowledge sharing.
• Participate in the release management cycle, ensuring operational readiness and smooth integration into production environments.

We offer:
⏰  B2B contract / Free opening and dedicated accountant for your PE (FOP) with full tax coverage for Ukrainian residents
🏝 Social package: paid vacation and sick leaves (29 days)
💸 A transparent assessment and reward policy with a yearly review
👍 Ongoing professional development
🎓 An active and friendly team of professionals comfortable to work with and achieve your goals!
 

We create intelligent AI agents that automate calls, sales, and customer interactions in B2B. We are looking for a developer skilled in combining AI + telephony + CRM + business automation.

We are looking for:

• Middle+/Senior developer (3–5 years of experience).
  
   
• Specialist with experience in telephony / VoIP / call centers.
  
   
• Developer with hands-on experience implementing AI integrations (LLM, ASR, TTS) into real products.
  
   
• Experienced in developing applications for CRM/ERP (Bitrix24, HubSpot, Salesforce, Zoho, Odoo).
  
   
• Someone who understands B2B processes (sales, lead generation, customer service) and knows how to automate them.
  
   
• An engineer with a systems-thinking mindset: able to design and deliver solutions from concept to implementation.
  
   

Responsibilities:

• Development of AI voice bots for inbound and outbound calls.
  
   
• Integration of ASR/TTS (speech recognition and synthesis) with LLM (ChatGPT, LangChain).
  
   
• Configuration and customization of CRM systems (Bitrix24, HubSpot, Salesforce, Zoho, Odoo).
  
   
• Automation of sales funnels, customer service, and B2B processes.
  
   
• Working with telephony/VoIP (Asterisk, FreePBX, Twilio, Voximplant, WebRTC).
  
   

Requirements:

• Excellent knowledge of Python or Node.js.
  
   
• Experience in VoIP, SIP, WebRTC, Asterisk, Twilio, Voximplant.
  
   
• Experience with AI APIs (OpenAI, LangChain, Whisper, Azure Speech, Google Speech, TTS/ASR).
  
   
• Strong skills in CRM API integration and customization.
  
   
• Knowledge of REST / Webhooks / gRPC.
  
   
• Nice to have: experience with chatbots, RPA, omnichannel systems.
  
   

We offer:

• Participation in innovative projects at the intersection of AI and voice technologies.
  
   
• Freedom to choose technologies and solutions.
  
   
• Remote work format, flexible schedule.

Location: Cyprus office

IGaming product is looking for an expert to join us as a System Administrator/Junior DevOps in our Limassol office.

This role opens the door to DevOps — you’ll have the chance to dive into modern practices, working side by side with our experienced DevOps mentor, and steadily grow your expertise in this exciting direction. 

Requirements:

• At least 1.5 years of experience in a similar role.
• Extensive knowledge of Windows and Linux operating systems.
• Ability to quickly diagnose and resolve technical issues.
• Experience with network equipment and understanding of network protocols.
• Skills in installing and configuring various software.
• Knowledge of information security principles and data protection.
• High level of responsibility and self-organization.
• Strong communication skills and the ability to work in a team.

Responsibilities:

• Supporting the team in resolving issues with work software.
• Preparing and setting up work equipment for employees, including account creation and software installation.
• Troubleshooting technical problems that arise during work.
• Identifying and implementing current tools to improve and speed up work across all departments.
• Purchasing, tracking, and inventorying company equipment.
• Analysing the specifications of laptops and other necessary equipment for employee efficiency.
• Automating work processes for all departments.
• Developing and implementing workflows, for example, onboarding and offboarding instructions for employees.
• Creating and maintaining user and IT process documentation and guides.
• Collaborate with other IT teams and stakeholders to ensure seamless integration and alignment of systems and processes.

What you will get:

• Modern Office in Sunny Limassol. Work from our brand-new three-story office building in Limassol. Enjoy spacious meeting rooms, fully equipped workspaces, ergonomic chairs, smart climate control, a private elevator, and everything you need for comfort and productivity. Each floor has cozy coffee stations, a large dining area stocked with fresh fruits, snacks, healthy treats, and a selection of premium coffee — all provided by the company.
• Premium Health Insurance – Paid by the Company. Our health insurance plan is 100% company-paid and offers comprehensive coverage up to €3,600,000 per year, with no deductible per incident. It includes in-patient and out-patient care, doctor visits, diagnostics, dental, and emergency treatment — because your health matters.
• Monthly Well-being Budget – Fully Sponsored. Every month, we provide a company-paid allowance for your physical and mental wellness: sports, fitness memberships, online/offline courses, massage, spa, creative hobbies — whatever keeps you energized.
• Daily Lunches – On Us. No need to bring lunch — we pay for your meals daily. Choose your favorite dishes from any restaurant via our Wolt corporate account, and your lunch will be delivered right to the office.
• Time Off – 100% Paid. We offer 21 working days of paid vacation, 10 fully paid sick leave days, and all public holidays in Cyprus — so you can truly rest and recharge.
• Life Happens – We’ve Got You. We offer 3 additional paid days off per year for significant life events: birth of a child, your wedding, or the loss of a close family member. These days are fully paid by the company — because you come first.
• Referral Bonus Program. Know someone who’d be a great fit? Refer and earn! We offer generous cash bonuses for successful hires you bring into the team.
• Celebrations – Backed by Bonuses. On your birthday, you’ll receive €100 (probation) or €200 (post-probation) — plus a delicious office celebration, all covered by us. On your work anniversaries, enjoy personalized gifts and growing monetary rewards — the longer you stay, the more we celebrate.
• Impactful Work in the iGaming Industry. Work on innovative iGaming projects that blend creativity with top-tier tech. You’ll join a team of specialists passionate about sharing knowledge and pushing boundaries.
• Learning & Development – Company-Funded. We believe in growth. All company-initiated training is 100% paid by us. If you choose additional personal development, we cover 50% of the cost, up to €800/year.
• Industry Conferences – Fully Sponsored. Attend leading industry events like SiGMA and more. The company covers all travel, tickets, and participation costs — whether you’re visiting or representing us at the booth.

We are looking for a Middle System Administrator who will become a part of our talented team.

Requirements:

• 2+ years of commercial experience in the same position 
• Hands-on experience with physical networking, connecting the wires, configuring network equipment, switches, routers, and WiFi access points
• Understanding builds PC laptops and the ability to fix failures
• Installation, setup, and troubleshooting of MacOS, Linux (Ubuntu), and Windows OS
• Hands-on experience with Linux systems management (distributions, Apache/Nginx, firewall, SSH, network, Docker, etc.)
• LAN: WAN, DNS, DHCP, IP, RDP, VLANS, VPNs - understanding and ability to setup
• Practical skills with at least one of the System Virtualisation (Manage Proxmox / KVM, Docker)
• Understanding of at least one of the Cloud services (AWS, GCP)
• Hands-on experience with Google Workspace or Active Directory

Will be a plus:

• Management and maintenance of servers running internal services
• These are mostly hosted on AWS
• Docker is used to run many of them
• IaC (Terraform, Ansible)
• Basic understanding CI/CD processing
• Hands-on experience with UniFi platform
• Hands-on experience with at least one database management system (MySQL, PostgreSQL, MongoDB, Redis, etc.) 
• Hands-on experience with VCS (Git, GitLab, Bitbucket, etc.)

Responsibilities:

• Users support, resolving incoming technical issues in a friendly and client-oriented way
• Support of different corporate programs and systems
• Upgrading, installing, and configuring application software and computer hardware
• Maintaining networks and network stuff
• Oversee installation, maintenance, repairs, and upgrades of LAN hardware and software
• Setup and maintain video security stuff and network (Hikvision, Unifi protect)
• Providing PC (MacOS, Linux) services, including setup, configuration, repair, upgrade, and asset management (SnipeIT)
• Maintain and enforce security policies
• Proactively monitor system health and security alerts, coordinating incident response efforts
• Maintain records of access permissions, software subscriptions

We offer:

• Competitive reward for the provided services
• Collaborative and supportive team of professionals
• Growth through a Mentorship Program, regular feedback, and one-on-one meetings with PM and HR
• Partial reimbursement for medical insurance, sports activities, and English language courses
• Generous leave policy - 22 days of annual leave, 10 paid sick days per year
• Personal equipment policy offering MacBooks along with all necessary hardware and software for work
• Financial support for employees during specific life events (weddings, childbirth, etc)
• A people-focused corporate culture that prioritizes employee well-being

If you think you are the one whom we are looking for, do not hesitate to send your CV. We will contact you as soon as possible.

Job Title: Network Engineer

Location: Remote

Job Type: Contractor (full-time)

Experience Level: At least 2 years of hands-on in a production environment

Salary Range: Competitive

Working hours: 8.30AM-5 PM  EST and 24/7 call rotation for network outages and planned maintenance

Job Summary:

We are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices.

Key Responsibilities:

• Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.
• Monitor network performance and troubleshoot issues to ensure minimal downtime.
• Configure and manage firewalls, routers, switches, and other network devices.
• Implement security measures to protect network systems from cyber threats.
• Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades. Process network related parts of projects at a scheduled time.
• Perform network capacity planning and optimize performance.
• Maintain and update documentation for network maps/diagrams, configurations and processes.
• Provide technical support and training to internal teams as needed.
• Troubleshoot any network outages, based on 24/7 rotation schedule

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.
• Experience with CheckPoint, FortiGate, or other networking hardware.
• Familiarity with network monitoring and diagnostic tools (Zabbix, LogicMonitor, Prometeus, etc…) .
• Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.
• Industry certifications such as FCP, CCNP, or equivalent are preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to communicate effectively with clients in English.
• 24/7 availability for any network outages, according to on-call rotation schedule

Benefits:

• Competitive salary.
• Paid time off and US holidays.
• Career development opportunities and certification reimbursements.
• Remote work environment.

Join us and be a part of a dynamic team driving innovation and excellence in networking solutions!

About the role:
We are seeking an experienced AI Integration & Automation Engineer to assist us in designing, developing, and implementing AI-driven solutions that optimize workflows and integrate our business systems. You will be responsible for integrating AI models via APIs, automating processes, and creating custom solutions to enhance efficiency and user experience.
 

Responsibilities:

• Design and implement AI-powered workflows for business processes.
• Integrate LLMs (ChatGPT, Claude, Gemini, etc.) and other AI services via APIs.
• Build and maintain automation pipelines (Zapier, Make, n8n, LangChain, Airflow).
• Develop custom chatbots and virtual assistants.
• Connect AI solutions to CRM, ERP, project management systems, and other business tools.
• Optimize existing automation scripts and ensure system reliability.
• Collaborate with product managers and stakeholders to translate business needs into technical solutions.
   

Requirements:

• Strong knowledge of Python and/or JavaScript (Node.js).
• Hands-on experience with API integrations.
• Familiarity with automation platforms (Zapier, Make, n8n, Airflow).
• Experience with AI tools & frameworks (LangChain, LlamaIndex, RAG pipelines).
• Solid understanding of databases and cloud services (AWS, GCP, Azure).
• Problem-solving mindset and ability to work independently.
• (Nice to have) Experience in MLOps or deploying ML models.
   

What we offer:

• Opportunity to work on cutting-edge AI projects.
• Flexible remote-first environment.
• Competitive salary and growth potential.
• Chance to influence company-wide digital transformation.

Trainee/Junior Helpdesk/System Administrator

About Stepico

Stepico is a team of enthusiasts who are in love with their work. Each employee of our company is passionate about games, and a friendly atmosphere always reigns in our team. We are constantly growing, following the latest trends in the industry, and creating innovative projects. And our secret is to have a careful attitude to each employee.

Our company values

• Passion for games;
• Creating innovative projects;
• A policy of open communication;
• Strong appreciation of your performance;
• Competence development;
• Comfort and well-being of our employees.

Our technology stack

• Productivity tooling: Google products (docs, spreadsheets, forms), Atlassian products (Jira, Confluence), Zoho;
• Сomputing: Hetzner, SimNetworks, Proxmox, Baremetal, Docker (and a bit of Kubernetes);
• Server OS: Debian Linux family, various macOS and Windows;
• User OS: Windows, macOS, Linux, ChromeOS;
• Monitoring: Prometheus, Ubiquiti.

Requirements

• Currently pursuing or recently completed a degree in Computer Science, Information Technology, or a related technical field;
• Familiarity with computer hardware and peripheral devices;
• Basic understanding of operating systems (Windows, macOS, Linux);
• Understanding of basic networking concepts (TCP/IP, DNS, DHCP);
• Good communication skills in Ukrainian (and applicable in English);
• Ability to work on-site in our Lviv office.

Will be a plus

• Previous experience in completing IT courses;
• Previous experience in IT support, Helpdesk, or a similar role;
• Familiarity with Google Workspace, Office 365, or similar productivity tools;
• Basic knowledge of virtualization technologies (e.g., Docker, VMware);
• Any relevant certifications (CompTIA A+, Network+, or similar).

Personal characteristics

• Passionate about technology and eager to learn;
• Strong problem-solving skills and attention to detail;
• Excellent interpersonal and communication abilities. Our team is the entire company;
• Proactive and able to work both independently and as part of a team;
• Organized and able to manage multiple tasks effectively.

Main responsibilities

• Provide first-level technical support to employees for hardware and software issues;
• Assist in setting up and configuring computers, mobile devices, and peripheral equipment;
• Help maintain and update IT documentation and inventory records;
• Support the IT team in monitoring system performance and network stability;
• Participate in small projects and sprints, completing tasks under supervision;
• Ensure compliance with IT policies and procedures, including security protocols.

How you will grow professionally with Stepico

Our employees’ professional development is one of our corporate culture’s priorities. Therefore, we support in every way the certification, mentoring, and various training of our staff.

What you will get with Stepico

• Competitive salaries are regularly reviewed based on professional growth;
• Flexible working hours and remote working;
• 18 working days of paid time off;
• 5 paid sick leaves (without doctors’ notes);
• Compensation for external conferences / workshops / events;
• Full employment;
• Fun corporate events.

Description

Join a leading U.S.-based audio streaming powerhouse that’s redefining how millions of people experience music, podcasts, and live broadcasts. This team is building cloud-native, high-availability, and high-performance platforms that power everything from content creation to delivery — ensuring lightning-fast, seamless access for both internal teams and end users.

As a System Administrator, you’ll play a key role in keeping our digital workplace running like clockwork. From Google Workspace and VDI environments to VoIP and endpoint management, you’ll help shape a secure, scalable, and user-friendly tech ecosystem that empowers developers, engineers, and creatives alike.

If you’re passionate about automation, system optimization, and making technology feel invisible yet indispensable — this is where your skills will make a real impact.

Requirements

Key Skills — Must Have

• Google Workspace Administration (including certification)
• Microsoft Active Directory
• PowerShell scripting for automation and system tasks
• VDI image creation and maintenance (VMware)
• PXE image building and maintenance
• Strong focus on user experience and worker productivity
• Experience with Tanium endpoint management
• Hands-on PBX/VoIP administration, ideally with FreePBX

Nice to Have

• Exposure to AWS environments
• Familiarity with application servers and deployment processes
• Shell scripting (e.g., Bash)

What We’re Looking For

• 1+ year in a high-availability production environment
• Strong analytical and troubleshooting skills
• Clear written and verbal English communication
• Effective time management, organization, and task prioritization
• Self-driven, detail-oriented, and proactive approach to problem-solving
• Ability to work both independently and collaboratively
• Passion for improving systems and user experience

Job responsibilities

• Maintain and optimize Google Workspace and Active Directory environments
• Automate system operations and administrative tasks using PowerShell
• Create and maintain VDI images and support PXE-based deployments
• Monitor, support, and improve user experience and end-user productivity tools
• Support and maintain the FreePBX VoIP platform and ensure communication system availability
• Leverage Tanium to monitor and manage endpoints across the organization
• Collaborate with senior engineers to troubleshoot system and performance issues
• Assist in performance tuning and capacity planning for VDI and infrastructure
• Participate in incident management and root cause analysis
• Document standard operating procedures (SOPs) and contribute to the knowledge base
• Stay current with industry trends and emerging technologies relevant to the role
• Support internal teams and projects with strong communication and prioritization skills
• Participate in on-call rotation as needed

The System Administrator at Romexsoft is responsible for deployment, maintenance, and troubleshooting of Windows and Linux systems, managing internal IT infrastructure, and providing technical support to employees. This role covers system administration, office IT operations, service desk activities, and monitoring of company services to ensure smooth business operations.

Requirements:

• Knowledge of Linux OS
• Experience with virtualisation systems (KVM, VMWare, Proxmox etc.)
• Knowledge of network protocols such as DNS, DHCP, TCP/IP, HTTP
• Knowledge of building and managing server environments with high performance and availability
• Experience with monitoring tools (Zabbix, Grafana, Prometheus )
• Experience with AWS
• English: intermediate low

Responsibilities:

• Windows and Linux systems deployment, maintenance, and troubleshooting on servers and user workstations
• Management of office equipment such as purchase and repair (laptops, hardware etc)
• Inventory management
• ServiceDesk activities
• User management in the following services: Jira/Confluence, Google, Slack, AWS, VPN, GitHub, GitLab.
• Monitoring & management of the company services.

Environment: Windows/Linux, AWS Cloud, Hosting providers, Atlassian Products (JIRA), Google Apps, AWS

Nice to have:

• Experience in JIRA, Google Apps for Business
• Experience with Web servers configuration (NGINX and Apache)
• Experience in automation/scripting languages (bash, Python, other)
• Experience with CI/CD (AWS CodeBuild, Jenkins)
• Experience with Nginx, LAMP

Benefits:

• Opportunities for professional development and personal growth, including AWS Certification, other Certification;
• Regular assessments and salary reviews;
• Flexible working schedule;
• Remote work or the opportunity to visit a comfortable office in Lviv;
• Provision of all the necessary equipment or compensation for the depreciation of own laptop;
• Compensation for educational activities: certifications, courses, conferences;
• Paid 18 days of vacation;
• Paid sick leaves, sports, and health activities compensation;
• Compensation for English classes;
• Team of professionals, most of them AWS certified;
• Structured and mature company;
• Advanced onboarding process;
• Experienced mentor;

We are looking for a System Administrator with a passion for automation and DevOps practices to join our engineering team. This role is ideal for someone who is strong in system administration and eager to grow into a full-fledged DevOps engineer. 

Responsibilities: 

• Administer and maintain Windows servers, Active Directory, MS Terminal Server, and MS SQL environments. 
• Configure and manage Linux servers (strong Linux knowledge required). 
• Design and maintain backups and high-availability clusters. Manage VMware infrastructure and work with cloud technologies (AWS/Azure/GCP). Configure and maintain network infrastructure, including routing, VPNs, and firewall rules. 
• Automate infrastructure deployment and management using Ansible, Terraform, Helm. 
• Work with Git for version control and infrastructure as code. 
• Set up and maintain monitoring and alerting systems. 
• Collaborate with developers to streamline deployment pipelines and improve CI/CD processes. (Nice-to-have) Work with ELK stack, Kubernetes, and container orchestration systems. 

Requirements: 

• Strong experience in Windows and Linux system administration. Hands-on experience with VMware or other virtualization platforms. Good understanding of networking: routing, VPN, DNS, load balancing. 
• Experience with backup and disaster recovery strategies. Scripting/automation experience (Bash, PowerShell, Python is a plus). 
• Familiarity with infrastructure-as-code tools (Ansible, Terraform, Helm). 
• Experience with Git and version control best practices. 
• Basic knowledge of cloud environments (AWS/Azure/GCP). 
• Desire to grow into a DevOps role and learn Kubernetes, CI/CD, and modern deployment practices. 

Nice-to-have: 

Experience with ELK stack, Prometheus/Grafana monitoring. Experience with Docker, Kubernetes, or other orchestration platforms. 

We offer: 

Opportunity to transition from classic system administration to full DevOps engineering. Work with a professional and supportive team. Modern tech stack and automation-first mindset.