Jobs at Djinni

Title: Executive Operations Associate (Remote)

Location: Ukraine or Europe - working for US Eastern Time Zone (ET)

Type: Contract

About Serve Freight

Serve Freight is a high-reliability logistics operator specializing in complex freight execution for mid-market shippers and project-driven industries. We manage transportation, warehousing, and value-added logistics programs for companies that cannot afford missed delivery windows, broken communication, or unreliable carriers. We are scaling fast in 2026 and building the operational infrastructure to support it. This role is part of that buildout.

The Role

We are hiring an Executive Operations Associate to serve as a direct operational support to our CEO. This is not a traditional Executive Assistant position. It is a hybrid role that combines structured administrative support with process ownership, cross-functional coordination, and limited autonomous decision-making.

You are the person who keeps the CEO out of the weeds so he can focus on the things only he can do. You manage the recurring operational rhythm, handle the tactical items that pile up, and make the small decisions that would otherwise sit in a queue waiting for approval.

60% of your time will be structured, recurring work. 40% will be ad hoc problem-solving and cross-functional coordination.

What You Will Do

Executive & Calendar Management

• Manage the CEO's calendar: scheduling, rescheduling, conflict resolution
• Triage and prioritize the CEO's inbox
• Coordinate travel logistics
• Prepare meeting agendas, pre-reads, and follow-up action items

Data, Dashboards & Financial Support

• Pull and format weekly operational dashboards from Turvo, QuickBooks, and HubSpot
• Run down accounts receivable discrepancies and flag issues
• Prepare financial summaries and talking points for leadership meetings
• Support the company's strategic advisor with slide deck preparation and data pulls

Process & SOP Ownership

• Draft and maintain internal SOPs for recurring operational processes
• Document workflows across departments as they are formalized
• Research and recommend operational tools within defined budget parameters
• Integrate approved tools into existing workflows

Operational Problem-Solving

• Investigate and resolve minor operational issues across departments before they reach the CEO
• Triage which priorities you can personally handle vs. what needs to be escalated
• Reschedule initiative timelines when circumstances change
• Coordinate with internal team members across operations, accounting, and brokerage

Decision-Making Authority

This role carries real decision-making responsibility within defined boundaries. You will not be waiting for approval on every task.

You will decide: which tools to investigate, which software to select within budget, how to reschedule internal timelines, how to triage and route requests, and how to resolve calendar conflicts.

You will escalate: any commitment to external parties, expenditures above threshold, changes to sales or pricing, and strategic or partnership decisions.

Who You Are

• 2-5 years in operations, executive support, or chief of staff-adjacent roles at a growing company (under 50 employees preferred)
• Comfortable wearing multiple hats and operating across departments
• Can make decisions without perfect information; does not freeze with ambiguous direction
• Strong written communicator: SOPs, slide decks, and emails without heavy editing
• Data-literate: can pull and present operational and financial data without being an analyst

Tools You Will Use

Turvo (TMS), QuickBooks Online, HubSpot (CRM), Google Workspace, Slack, Notion, Excel/Sheets. You do not need to be an expert in all of these on day one, but you should be comfortable learning quickly.

What Success Looks Like

At 30 days: The CEO has measurably more free time. Recurring tasks are transferred and running on schedule.

At 60 days: You are proactively resolving minor issues before they reach the CEO. You have recommended or implemented at least one process improvement.

At 90 days: The CEO feels like you are an extension of himself. Internal stakeholders engage with you directly. Minimal oversight needed.

What This Role Is Not

• Not a calendar-only EA role
• Not a system administrator or IT role
• Not a sales or business development role
• Not a strategic advisory role. You execute and support.

How to Apply

Send a short note (not a cover letter) to hello@servefreight.com with the subject line: Executive Operations Associate - [Your Name]

Answer these four questions:

• Tell us about a time you made a decision on behalf of an executive. What was the situation, what did you decide, and what happened?
• Describe a process you built or improved at a previous company. What was broken, what did you change, and what was the result?
• Give an example of a time you had to figure something out with almost no direction. How did you approach it?

No form letters. No AI-generated cover letters. We read every response.

We are looking for talented Senior Java Engineer to to join our AI project in Europe.. 

Our California-based customer is an American global e-commerce leader, one of the most popular and successful websites on the Internet. It provides platform services by connecting millions of sellers and buyers in more than 190 markets around the world. 

Responsibilities:

• Design and develop a robust and extensible Kotlin framework and platform for configuring and managing AI agents
• Write clean, maintainable, and efficient code that complies with our coding standards
• Ensure the performance, quality, and responsiveness of the framework/platform
• Identify and correct bottlenecks and errors
• Help to maintain code quality, organization, and automatization.
• Create and maintain technical documentation for the framework/platform

Requirements:

• At least 5 years of proficiency in Kotlin or Java
• Deep experience with the Spring Framework 
• Reactive tools experience (Project Reactor)
• Knowledge of different communication protocols such as REST, GraphQL, gRPC
• Experience with distributed systems
• Familiarity with tracing, metrics and monitoring best practices
• Experience of creating frameworks and platform for other developers 
• Proficiency in Maven or similar tools 
• Familiarity with NoSQL databases 
• Very good spoken and written knowledge of English language (C1)

Nice to have:

• Familiarity with GenAI, AI agents, machine learning, and natural language processing concepts is a plus
• Experience with MCP, A2A, RAG is a big plus
• Experience with event-driven architecture
• Experience with Docker and Kubernetes
• Python experience is nice to have
• BSc or MSc in Computer Science, Engineering or relevant field

N-iX is a software development service company that helps businesses across the globe develop successful software products. During 20 years on the market and by leveraging the capabilities of Easter Europe talents, the company has grown to 2000+ professionals with a broad portfolio of customers in the area of Fortune 500 companies as well as technological start-ups. With its headquarters in Lviv, Ukraine, the company also has multiple development offices in the East European region and representative entities in the United States of America, Sweden, and Malta.

The Client provides comprehensive operational support and a range of expert services to the world’s leading insurers, brokers, fleet managers and automotive manufacturers. Our 3,300 employees across ten countries deliver exceptional standards on a large scale for over 1,200 clients. We help the global insurance market to handle millions of claims each year in the most cost-effective and efficient ways possible.
The Group is embarking on an exciting and challenging transformation program and our software solutions are a driving force behind this strategy using cloud computing and leading-edge design patterns. 

The Role: This is a great opportunity for an experienced Senior Full Stack Developer to join our Software Development team, being part of one of our existing scrum teams. Each agile team includes technical leadership, development, architecture, quality, product and project management roles.
We are looking for a Senior Full Stack Developer comfortable with C# and Angular, with a proven history of building high-performance apps with a strong focus on system integrations and API-driven solutions.

Key Responsibilities:

• Work on business requests and development improvements
• Develop, test, document and maintain our application back end build scalable and reusable code
• Provide realistic estimates for requests, fixes and new ideas
• Create unit tests
• Write clear and precise technical documentation
• Manage realistic work deadlines
• Participate in all the scrum ceremonies and be part of the team performance and continuous improvement
• Design and maintain integrations between internal and external systems
• Develop and evolve RESTful APIs used for system-to-system communication
• Ensure reliability, performance, and data consistency across integrations
• Own integration-related technical decisions, including security and data exchange approaches

Knowledge and Experience:

• 5+ years of experience of Microsoft development stack including; .NET C#, SQL Server T-SQL.
• Important: .Net Core SQL Server, HTML, CSS, Javascript, Git, Angular
• Azure, .NET core, SOLID principles, Microservices architecture, Design principles, Jira.
• Strong experience in API design and backend integrations
• Hands-on experience integrating with third-party systems
• Good understanding of authentication and authorization mechanisms (OAuth2, JWT, API keys)
• Experience with asynchronous or event-driven communication patterns
• Ideally, you will have experience working with Scrum methodology in a variety of contexts; different team sizes, organizational cultures, distributed development, etc.

Nice to have:

• Up to 1 year of experience with GenAI

Personal Attributes:

• Self-organising problem solver.
• Able to think outside the box (open thinking).
• Strong ability to work effectively in a team. Collaborating, motivating and energizing others (Team player).
• Encourage and drive others to deliver high-quality, cutting-edge software.
• You will have attention to detail and have a proactive ethos.
• Always looking for continuous improvement.
• Excellent verbal and written communication skills, in English.

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

DMT Business Development is a leading B2B lead generation and appointment setting agency. We create tailored & effective strategies for clients based on their needs and goals. Our team generated over 2m leads for hundreds of clients and booked 10k+ appointments with businesses of any scope.

Responsibilities:

• Manual and automated data collection on platforms such as LinkedIn, Sales Navigator, Apollo, and similar tools;
• Searching for valid prospect emails using relevant tools and methods;
• Selecting and filtering companies according to the ICP (Ideal Customer Profile);

• Communicating with the team, participating in internal team calls, and attending client calls (note: speaking during client calls is not required, only presence is needed).

   

Requirements:

• Experience working with LinkedIn, Sales Navigator, Apollo, or similar platforms;

• Strong attention to detail and ability to work with large amounts of data.

   

It will also be a plus:

• Experience in CRM, Linkendin Sales Navigator;

• Lead generation experience in the B2B segment.

   

Working conditions:

• Work hours - Monday to Friday, 2 PM to 10 PM.
• Company-provided training to help you adapt and excel in the role.
• A young and friendly team environment.
• Flexible work options.
• 20 paid vacation days annually.
• Benefits include company guarantees, bonuses, and corporate event.

LLC "NIK-ELEKTRONIKA" is one of the largest companies in Eastern Europe in the field of development and production of measuring instruments, energy management systems, as well as energy consulting and engineering. Today, the company combines high-tech automated production sites with calibration equipment, its own design bureau and service center.

We are actively developing, so we are looking for an experienced Electronics Engineer to join our team.

Key Responsibilities:

• Development of electronic devices (modems, interface converters, meters).
• Participation in the development and approval of technical specifications (TS) for new products.
• Selection of electronic components and equipment.
• Development of the electronic part of the device according to the TS.
• Preparation of design and engineering documentation.
• Development and approval of test programs and procedures for new products, participation in testing and preparation of test reports.

Requirements:

• Higher education in electronics, electronic systems, or a related field.
• 2+ years of experience in developing electronic devices.
• Knowledge of microcontroller programming.
• Experience in designing analog and digital electronic devices.
• Strong understanding of circuit design and schematics.
• Knowledge of modern electronic components.
• Ability to work with radio measuring equipment.
• Proficiency in CAD and design software (e.g. ALTIUM, SolidWorks, MATLAB, etc.).
• Experience with modern communication interfaces (CAN, MODBUS, RS232, UART, I2C, SPI, etc.).
• Experience with version control systems (SVN).

We Offer:

• Competitive salary and official employment.
• Corporate shuttle service from Kyiv.
• Full military service deferral.
• Professional team and comfortable working conditions.

Digis is looking for a Automation QA Engineer (Java) to join a long-term, high-growth project that is revolutionizing the broadcasting industry.

About the Company

Digis is a European IT company with 200+ specialists delivering high-load SaaS platforms, enterprise solutions, and cloud-native products for clients worldwide. We build long-term engineering teams and ensure transparency, stability, and professional growth for every talent.

About the Project

Our client is a cutting-edge, native cloud-based broadcasting platform that replaces traditional on-premise solutions. It allows users to create, manage, and deliver TV channels to any Pay-TV and OTT platform worldwide (e.g., Comcast, Sky, Roku, Samsung TV). With over 10 years of market presence and $5M+ in investments, the project is currently in an active phase of scaling, launching new sub-projects, and testing innovative hypotheses.

Requirements
 

• 5+ years of general QA experience.
• 3+ years of professional experience in Java-based automation.
• Hands-on experience using AI tools.
• Upper- Intermediate+ level of English

Responsibilities
 

• Transition manual sanity lists into a robust automated testing suite.
• Actively utilize AI tools for the creation and optimization of automated test cases.
• Work independently to assess risks, prioritize test cases, and report directly to the QA Lead.

We Offer
 

• Paid 20 vacation days per year
• Paid 5 sick leaves per year with no medical documents needed
• Personalized development plan supported by the properly set personal self-development goals
• Сompensation for subject-matter trainings
• Worktools (PC, laptop, monitor) and workplace arrangement, if needed
• Assistance in choosing and compensation for English courses
• 100% horizontal in-company organization and communications
• Possibility to switch between projects and technologies within the company
• Accounting support
• Free corporate psychologist services.

About the Role

We’re looking for a Lead Generation Manager to fully own LinkedIn outbound lead generation and initial written communication with potential clients.

This is a highly systematic and routine-focused role, so we’re looking for someone with real hands-on LinkedIn outbound experience who feels comfortable working with repetitive processes and is strongly results-driven.

LinkedIn is the only primary channel for this role. There is a clear growth path to Sales Manager.

What You’ll Do

• Manage and grow LinkedIn accounts (personal and company)
• Create consistent activity: posts, comments, likes
• Run manual and semi-automated LinkedIn outreach
• Research leads and build structured lead databases
• Test and validate hypotheses (ICP, niches, messaging)
• Optimize profiles and outreach messages based on performance
• Maintain and update lead statuses and pipelines
• Work daily with:
  • LinkedIn Sales Navigator
  • Apollo
  • LinkedHelper

General Responsibilities

• Work with ICP (Ideal Customer Profile)
• Maintain CRM / spreadsheets
• Track basic metrics and outreach performance
• Prepare simple reports on outreach results
• Collaborate with tech and delivery teams to better understand service offerings

Requirements

• 1+ year of experience in IT lead generation / LinkedIn outbound
• Proven hands-on experience with LinkedIn outreach
• Confident use of:
  • LinkedIn Sales Navigator
  • Apollo
  • LinkedHelper (or similar tools)
• Understanding of B2B sales and sales funnel basics
• English level B2+ (written communication)
• Strong attention to detail, discipline, and structured thinking
• High tolerance for routine and repetitive outbound work

⚠️ Candidates without real LinkedIn outbound experience will not be considered.

Nice to Have

• Experience building LinkedIn outbound processes from scratch
• Understanding of software development (SaaS, Frontend/Backend)
• Experience with multiple automation tools
• Interest in growing into a Sales Manager role

What We Offer

• Work with international clients (US / EU)
• Clear KPIs and transparent performance evaluation
• Career growth to Sales Manager
• Low bureaucracy and fast decision-making
• Flexible working schedule
• Paid sick leave
• 17 working days of paid vacation
• Professional growth in IT sales and lead generation

About the Company

Sonicode is a SaaS-focused engineering company helping early and mid-stage SaaS products launch fast and scale safely without painful rewrites.

We work with international clients (US, EU) and build complex web platforms with clean architecture, billing and subscription systems, access control, integrations, and predictable delivery processes. We value structure, systems, and measurable results over activity imitation.

We are seeking a Senior Kafka Software Engineer (Competence Level B) to join our technical team. This is a high-impact, hands-on role for a mature consultant who can navigate the complexities of event-driven architectures while ensuring the stability of our mission-critical messaging platform.

We are looking for a practitioner who understands that "platform stability" is a result of both proactive administration and expert troubleshooting.

Key Responsibilities

• Platform Reliability: Maintain and monitor the Kafka platform to ensure peak performance and 24/7 reliability.
• Administration: Handle core Kafka tasks including topic management, advanced configurations, and granular access control.
• Expert Support: Provide 2nd and 3rd-level support to development teams, acting as the final point of escalation for complex incidents.
• Troubleshooting: Rapidly diagnose and resolve performance bottlenecks, message flow interruptions, and cluster health issues.
• Advisory: Act as a consultant to internal users, guiding them on Kafka best practices, schema evolution, and optimal configurations.
• Documentation: Maintain high-quality technical documentation for platform architecture and standard operating procedures (SOPs).

Required Skillset & Profile

• Confluent Kafka Mastery: Must have deep, hands-on experience specifically with the Confluent distribution.
• Architectural Fluency: Deep understanding of event-driven and streaming architectures (Pub/Sub, Event Sourcing, KSQL, etc.).
• Problem Solver: "Consulting-level" troubleshooting skills—you don't just find the bug; you understand the systemic impact.
• Communication: Ability to guide and lead others, translating complex technical hurdles into actionable advice for developers and stakeholders.
• You should have 4–6 years of specific experience in this area and the ability to solve complex architectural problems.

Please note: This role requires working in shifts. If you're interested, I can share a draft schedule with you.

Must:
Knowledge of Kubernetes - RKE, GKE will be a plus
Hands-on experience with preparing automation scenarios using Terraform
Experience with deploying and supporting servers on cloud infrastructure, preferably Google Cloud Platform and Tencent Cloud
Knowledge of T-SQL - MS SQL, PostgreSQL will be a plus

Others:
Experience with Microsoft Windows Server
Experience with Active Directory
Expertise with preparing automation scripts to perform routine tasks using scripting languages (Bash, PowerShell, Python)
Ability to plan new infrastructure requirements and maintain current infrastructure
Understanding of network concepts - firewalls, VPN, peering (for public clouds)
English - intermediate or better

Responsibilities:
System availability and performance monitoring, on the both infrastructure and application levels.
Planned infrastructure and application updates.
New environments deployment.
Changing of the existing infrastructure according to the requirements.
Other tasks related to the system functionality

Responsibilities

• Design, develop, and execute comprehensive test strategies for new and existing features.
• Perform manual testing including functional, regression, integration, and exploratory testing.
• Develop and maintain automated test suites for APIs, backend services, and web applications.
• Analyze requirements and technical specifications to identify test scenarios and edge cases.
• Identify, document, and track defects, ensuring clear communication with development teams.
• Improve and maintain test coverage and automation frameworks.
• Participate actively in Agile processes including sprint planning, backlog refinement, and reviews.
• Contribute to improving QA practices, processes, and testing standards within the team.

Requirements

• 5+ years of experience in software testing.
• Strong experience in manual testing of web applications and APIs.
• Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, or similar).
• Experience writing automated tests using languages such as Python, JavaScript, or Java.
• Good understanding of software development lifecycle (SDLC) and Agile methodologies.
• Experience with API testing tools (Postman, REST clients, etc.).
• Experience with test management and issue tracking tools (e.g., Jira, TestRail).
• Strong analytical thinking and attention to detail.

As A Plus

• Experience integrating automated tests into CI/CD pipelines.
• Knowledge of performance or load testing tools.
• Experience testing microservices or distributed systems.
• Familiarity with Docker or containerized environments.

We Offer

• Competitive salary
• Flexible schedule
• Social package
• Courses, webinars, seminars to increase professional skills
• Snacks & fruit, foosball, fun office environment
• Horizontal hierarchy. No micromanagement pressure
• Open company culture where your ideas and initiatives are valued
• Regular team building & corporate events
• International projects

We're a Red Rocket Software team that is constantly expanding its technology stack by bringing the coolest people to projects. Now we're looking for a UI/UX Designer to become a crew member of our spaceship.

Responsibilities:

• Develop user interfaces for web and mobile applications, ensuring a seamless user experience.
• Create sketches, prototypes, and high-fidelity UI designs.
• Collaborate with developers, product managers to align design objectives.
• Maintain and improve the company's design system and UI components.
• Stay updated on the latest design trends, tools, and technologies.

• Utilize AI-powered design tools and services to enhance design workflows and user experience.

   

Requirements:

• At least 1,5 year of experience as a UI/UX designer.
• Proficiency in design tools such as Figma, Sketch, or similar.
• Understanding of user-centered design principles and UX best practices.
• Basic knowledge of HTML, CSS, and responsive design principles is a plus.
• Portfolio of design projects.
• English level B2 or above (ability to communicate clearly).
• Graphic design experience (knowledge of Adobe Photoshop, Adobe Illustrator) is a plus.
• Strong attention to detail, creativity, and problem-solving skills.
• Experience using AI design tools (e.g., for prototyping, user testing, or automation) is a plus.

We are seeking a Python Developer Consultant to join a high-impact enterprise banking project through our IT services consulting firm.

This role is designed for a technically sophisticated professional who thrives in a serious, high-expectation environment. You will help drive a critical migration enablement project, decommissioning legacy middleware systems by rebuilding functionality into modern, high-performance Python services on Kubernetes.
What You Will Do

• Architect & Build: Design and develop robust, production-grade REST APIs using FastAPI within a modern backend ecosystem.
• Legacy Transformation: Enable the fast-track migration of legacy applications by splitting monoliths into scalable Python services.
• Innovation: Leverage AI-assisted development as a productivity tool to accelerate delivery milestones.
• Quality & Security: Implement clean architecture, solid testing practices (pytest), and modern security protocols (OAuth 2.0/JWT).
• Collaboration: Work within an "Agile-minded" environment, taking ownership of backend services that demand high reliability and maintainability.

Must-Have Skills

• Python Expertise: 5+ years of commercial Python development experience.
• API Development: 4+ years building modern REST APIs, with at least 2+ years of deep, hands-on FastAPI experience.
• Performance Patterns: Proven experience with asynchronous programming and high-performance backend design.
• Data & State: Solid understanding of data modeling, RDBMS/NoSQL, ORMs, and caching solutions like Redis.
• Integration: Practical knowledge of Pub/Sub and streaming-based communication patterns.
• Security: Strong grasp of modern authentication/authorization (OAuth 2.0, JWT).
• Testing: Rigorous approach to automated testing, preferably using pytest.

Bonus Skills

• Experience with Flask.
• Previous experience in large-scale enterprise/banking environments where performance and security are paramount.
• Experience or interest in AI-assisted coding tools to optimize workflow.

Your mission is very practical: inspect real Oracle data structures, uncover retention gaps, identify personal data fields and triggers, and help shape retention rules + cleanup/automation approaches that stand up to compliance expectations. You'll also bring AI-assisted ways of working to accelerate large-scale analysis and classification. 

MUST-HAVE SKILLS

• 10-15 years of consulting-level expertise with Oracle Database technologies ​​​​(senior SME level).
• 10+ years of hands-on experience analyzing Oracle database structures: schemas, metadata, object relationships, dependencies.
• Strong practical ability to perform inspections, document dependencies, and interpret object relationships in complex Oracle environments.
• Confident usage of Oracle SQL Developer (or similar Oracle analysis utilities) for deep-dive structural and metadata analysis.
• 3-5+ years applying AI-assisted practices to accelerate data analysis (e.g., faster scanning, pattern identification, data classification in database inspection workflows).
• Solid understanding of GDPR data retention requirements, including the principles of data minimization, purpose limitation, storage limitation, and compliance reporting - and the ability to translate them into technical retention logic and data lifecycle structures in enterprise data environments (5-10+ years expected at senior level).
• A strong, structured approach to identifying high-risk datasets, retention triggers, and retention-related gapsin large-scale database landscapes.
• A mindset for spotting automation opportunities in cleanup and retention enforcement workflows (especially when scale gets painful).

ARE YOU WILLING TO...

• Get hands-on quickly: analyze real Oracle structures and metadata, not just talk about them.
• Work in a high-trust senior consultant mode: clear documentation, crisp recommendations, and practical guidance that teams can implement.
• Be ready and committed for regular weekly client onsite office visits in Tallinn and collaborate closely with internal teams.
• Drive outcomes in a complex enterprise setting:
• Identify personal data fields, retention triggers, and high-risk datasets
• Recommend retention rules, cleanup approaches, and automation opportunities
• Support deployment of "Tidy"-aligned retention logic / cleanup workflows
• Bring AI-enabled efficiency into large-scale analysis tasks

🎯 Role Overview

As an HR Lead, you will be responsible for building and scaling the People function as the company grows. You will act as a strategic partner to leadership while ensuring that HR processes remain practical, efficient, and aligned with business goals.

This role sits at the intersection of business strategy, leadership development, and People operations. You will help leaders build strong teams, develop managers, and create scalable people practices that support performance, engagement, and retention.

You will combine strategic thinking with hands-on execution, ensuring that People processes evolve together with the company’s growth and organizational maturity.

Your impact will be measured through team health, leadership effectiveness, retention, and the overall maturity of the People function.

⚙️Your Responsibilities

People Strategy & Leadership

• Partner with C-level and department leaders on organizational design, team effectiveness, engagement, retention, and culture;
• Lead and develop small People Partner / HR team, building a scalable HR function;
• Translate company strategy into practical People initiatives and frameworks.

Performance & Leadership Development

• Own and continuously improve the performance management framework (goal setting, reviews, feedback culture, development plans);
• Coach managers and leaders on leadership skills, communication, delegation, conflict resolution, and team development;
• Support leaders in building high-performing and accountable teams.

Employee Lifecycle & Organizational Health

• Oversee key employee lifecycle processes: onboarding, probation success, internal mobility, and offboarding insights;
• Lead complex employee relations situations, including sensitive conversations, conflict mediation, and investigations when needed;
• Identify early organizational risks (burnout, disengagement, attrition) and implement preventive actions.

People Analytics & Organizational Insights

• Use data (pulse surveys, retention metrics, performance insights) to identify trends and drive decision-making;
• Turn employee feedback and HR metrics into clear action plans for leaders.

Process & Framework Development

• Build scalable HR processes, manager toolkits, and frameworks as the organization grows;

• Ensure strong collaboration with Talent Acquisition, and leadership to maintain effective end-to-end People processes.

   

📈 What Success Looks Like (First 6 Months)

• Strengthened performance management practices and improved clarity in pdp, goal setting and feedback;
• Implemented structured People processes supporting team growth and organizational stability;
• Delivered targeted initiatives improving engagement, retention, or leadership effectiveness;
• Built stronger manager capability through coaching and practical frameworks;

• Increased consistency and maturity of People practices across teams.

   

👤 Our Criteria

• 5+ years of experience in HRBP / People Partner / HR Lead roles in a scaling company (tech or product environment is a strong plus);
• Experience working closely with leadership and influencing decision-making;
• Strong background in organizational development, performance management, and employee relations;
• Experience building or scaling HR processes and frameworks;
• Strong coaching and leadership development skills;
• Data-informed mindset and confidence working with people metrics;
• Ability to operate in fast-paced, evolving environments;
• High emotional intelligence, strong communication skills, and confidentiality;

• English proficiency (written and spoken).

   

💼 Our Offer

• Flexible work setup - work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment - we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support - we cover 50% of professional courses and development programs;
• Language & wellbeing support - we cover 50% of English classes and psychological consultations;
• Career growth opportunities - we prioritize internal promotions and development;
• Team culture that actually feels like one - regular gifts, company merch, and team events throughout the year;
• Real impact - we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Dynamica Labs invites a Customer Success Specialist for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is ideal for those looking to switch to IT, or those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We also consider candidates without commercial experience in an IT company. We provide comprehensive training for transitioning into this role. 
 
Successful candidates can advance to positions such as Customer Success Manager (CSM), Senior Customer Success Manager, Solution Architect, or Senior Functional Consultant. 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• Higher education 
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 

 
    WOULD BE A PLUS: 

• Higher education in technical or economic fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 
  
   BENEFITS:  
• A London based company, Microsoft Gold Partner - Business system integrator 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Flexible work schedule, remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 
   
  Check out this video to learn more about the position:
  https://www.youtube.com/watch?v=gsM6z-38daI
   

If you have a desire to work in a dynamic team and develop in the field of Microsoft Dynamics 365, we look forward to seeing your CV!