Remote jobs in Europe

We're hiring a Senior AdTech Engineer to design and scale our advertising technology platform, focusing on real-time ad serving, bidding infrastructure, and measurement systems.

What You'll Do

Build and optimize high-throughput, low-latency systems for programmatic ad delivery and RTB integrations. Develop audience targeting and segmentation pipelines using first-party and contextual data. Design privacy-compliant attribution and measurement frameworks. Collaborate with product and data science teams and mentor junior engineers.

What You Bring

4+ years in software engineering, with 3+ years in adtech or related domains. Strong backend skills (Go, Java, Python, or Rust) and experience with distributed systems, stream processing, and cloud infrastructure. Deep knowledge of RTB, OpenRTB, header bidding, and programmatic advertising. Solid SQL and data warehousing experience. Familiarity with privacy regulations (GDPR, ePrivacy) and emerging cookieless solutions is a strong plus.

What We Offer

Competitive compensation, flexible work arrangements, and the chance to shape a platform reaching millions of users daily.

We're looking for an experienced Go Engineer to join our team and help build, scale, and maintain our payment gateway platform. You'll work on high-throughput, low-latency systems that process financial transactions in real time, ensuring reliability, security, and compliance at every layer.

What You'll Do

Design, develop, and maintain core payment processing services in Go. Build and optimize APIs for merchant integration, transaction routing, and settlement workflows. Implement secure communication with card networks, acquiring banks, and alternative payment providers.

 Ensure PCI DSS compliance across services and infrastructure. Improve system observability through structured logging, metrics, and distributed tracing. 

Participate in architecture decisions, code reviews, and incident response. 

Collaborate with product, risk, and compliance teams to ship features that meet regulatory requirements.

What We're Looking For

3+ years of professional experience writing production Go. Strong understanding of concurrency patterns (goroutines, channels, context propagation). 

Experience building and operating microservices in a distributed environment. 

Familiarity with payment industry concepts such as authorization, capture, refunds, chargebacks, and tokenization. 

Solid grasp of relational databases (PostgreSQL preferred) and transactional integrity. 

Experience with message brokers (Kafka, RabbitMQ, or NATS). 

Comfort working with Docker, Kubernetes, and CI/CD pipelines. Understanding of security best practices: encryption at rest and in transit, secret management, and secure coding.

Nice to Have

Prior experience in fintech, payments, or banking. Familiarity with PCI DSS, PSD2, or 3D Secure protocols.

 Experience with gRPC and Protocol Buffers. 

Knowledge of event-driven architectures and CQRS/event sourcing. Contributions to open-source Go projects.

Tech Stack

Go, PostgreSQL, Redis, Kafka, gRPC, Kubernetes, Prometheus, Grafana, Terraform.

What We Offer

Competitive salary and equity participation.

 Flexible remote or hybrid work arrangement.

 Budget for conferences, courses, and certifications. 

Modern engineering culture with a focus on ownership, autonomy, and continuous improvement. 

The opportunity to work on systems that move real money at scale.

Role Overview: We are looking for an experienced Java Developer to join client's backend team, which is working on the back-office platform of a high-load B2B gaming system. Their platform processes millions of transactions daily and supports real-time operations for multiple partners. As the system continues to grow, the engineering team is expanding to improve scalability, performance, and reliability, while gradually evolving parts of the platform from a monolithic architecture toward distributed services. You will work on both new functionality and architectural improvements, helping modernise critical parts of the platform.

Technology Stack: Java 8 / Java 17, Spring Framework, MSSQL 2019, Kafka, Redis, distributed services with parts of the system still evolving from a monolithic architecture.

Key responsibilities:

• Develop new backend functionality for the platform;
• Improve system performance, scalability, and reliability;
• Participate in refactoring and modernisation of legacy components;
• Contribute to architectural discussions and technical design;
• Investigate and resolve production issues;
• Assess technical feasibility and complexity of business requirements;
• Collaborate closely with backend engineers, technical leads, and product teams

Ideal profile for the position:

• 5+ years of Java development experience;
• Strong understanding of backend architecture and distributed systems;
• Experience working with relational databases and SQL;
• Familiarity with message-driven systems (Kafka or similar);
• Experience in improving or refactoring existing production systems;
• Strong problem-solving and debugging skills;
• Comfortable working in collaborative environments with code reviews and shared ownership of the codebase;
• English level: Intermediate or higher.

The company guarantees you the following benefits:

• Global Collaboration: Join an international team where everyone treats each other with respect and moves towards the same goal;
• Autonomy and Responsibility: Enjoy the freedom and responsibility to make decisions without the need for constant supervision;
• Competitive Compensation: Receive competitive salaries reflective of your expertise and knowledge as our partner seeks top performers;
• Remote Work Opportunities: Embrace the flexibility of fully remote work, with the option to visit company offices that align with your current location;
• Flexible Work Schedule: Focus on performance, not hours, with a flexible work schedule that promotes a results-oriented approach;
• Unlimited Paid Time Off: Prioritise work-life balance with unlimited paid vacation and sick leave days to prevent burnout;
• Career Development: Access continuous learning and career development opportunities to enhance your professional growth;
• Corporate Culture: Experience a vibrant corporate atmosphere with exciting parties and team-building events throughout the year;
• Referral Bonuses: Refer talented friends and receive a bonus after they complete their probation period;
• Medical Insurance Support: Choose the right private medical insurance and receive compensation (full or partial) based on the cost;
• Flexible Benefits: Customise your compensation by selecting activities or expenses you'd like the company to cover, such as a gym subscription, language courses, Netflix subscription, spa days, and more;
• Education Foundation: Participate in a biannual raffle for a chance to learn something new unrelated to your job as part of your commitment to ongoing education.

Interview process:

• HR Interview with the Recruiter;
• Technical interview with the team;
• A 1-hour Final interview with the team.

If you find this opportunity right for you, don't hesitate to apply or get in touch with us if you have any questions!

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as an Account Content Manager!

Requirements:

— Proven experience in content creation (articles, social media, marketing materials);
— Strong understanding of social media platforms and ability to manage and grow brand presence;
— Solid knowledge of Web3 and the cryptocurrency ecosystem;
— Experience in trading and/or working with crypto projects;
— Excellent written and verbal communication skills;
— Creative thinking and ability to generate original ideas;
— Ability to multitask and manage several projects simultaneously;
— Flexible mindset with a creative approach to problem-solving;
— Analytical thinking and ability to assess performance metrics;
— Strong time management skills and ability to meet deadlines.

Responsibilities:

— Creation of expert content;
— Writing articles;
— Accounts development;
— Analysis of general trends in the community and on the crypto market’
— Making researches’
— Communication with media representatives.

Language proficiency:

— English — (Upper-Intermediate (B2))

— Ukrainian — (Native)

Would be a plus:

— Participation in developing crypto or token strategies;
— B2B knowledge or hands-on experience in B2B marketing or communications.

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.

About PRAI.co

PRAI.co is an AI-driven platform transforming the public relations and communications industry.

Built over four years by a team of AI researchers, engineers, and marketing specialists, PRAI combines artificial intelligence, data, and structured workflows to help companies execute PR campaigns faster, smarter, and at scale.

Today, we are expanding beyond traditional PR.

We are moving into the U.S. government contracting and funding space — one of the largest and most complex markets globally.

Our focus:

• applying AI to real-world execution

• structuring fragmented data into clear opportunities

• helping teams move faster in high-stakes environments

We operate as a fast-moving startup with a strong emphasis on ownership, clarity, and results.

Work format:

• Fully remote

• Full-time

• Performance-driven environment

• Time tracking via Hubstaff (used for transparency and workflow organization)

Requirements:

• English: B2 - C1 (Advanced)

• Ukrainian: Native

Domain:

AI / PR / Government / Marketing

Startup environment

Company website:

prai.us

Looking for a BizDev to join an iGaming affiliate network (media buying team launching a new network from scratch).

Responsibilities:
• Attract and onboard new partners (webmasters / teams)
• Scale traffic volume and quality
• Manage negotiations and build long-term partnerships
• Analyze performance, identify growth points
• Attend international conferences

Requirements:
• 1+ year of experience in affiliate network / BizDev
• Strong understanding of traffic and optimization
• Knowledge of CPA / CPL / RevShare / Hybrid / Flat Fee models
• Experience with different GEOs
• Strong negotiation skills
• Own network of partners / advertisers is a big plus
• English — at least B1+

We offer:
• Competitive salary + bonus system
• Full infrastructure and support
• Opportunity to grow to BD Lead

Looking for an Affiliate Manager to join an iGaming affiliate network (media buying team launching a new network from scratch).

Responsibilities:
• Develop and scale affiliate partnerships (teams / webmasters)
• Increase traffic volume and quality
• Analyze campaigns and optimize performance
• Work closely with partners
• Participate in international conferences

Requirements:
• 2+ years of experience in affiliate network
• Strong understanding of traffic and optimization
• Knowledge of CPA / CPL / RevShare / Hybrid / Flat Fee models
• Experience with different GEOs
• Strong communication and negotiation skills
• Own partner network is a big plus
• English — at least B1+

We offer:
• Competitive salary + bonus system
• Full infrastructure and support
• Opportunity to grow to Affiliate Lead

About the Role

We’re looking for a Middle .NET / Azure Developer to join a fast-growing product company building solutions for digital workspace performance and cloud environments.

You’ll work on a new product as one of the first backend engineers, collaborating closely with the founder and a small senior team. This is a great opportunity to influence architecture, product direction, and technical decisions.

The role is remote across EU.

What You’ll Do

• Build and maintain backend services using C# and .NET Core
• Work with Azure to deploy and manage cloud infrastructure
• Develop and integrate REST APIs for Azure resources (VMs, networks, disks, etc.)
• Design and improve system architecture and performance
• Write clean, maintainable, and testable code
• Collaborate with team members on features and technical decisions

• Troubleshoot and resolve issues in a complex cloud environment

   

Requirements

Must have:

• 4–6+ years of backend development experience
• Strong experience with C# and .NET Core
• Solid hands-on experience with Microsoft Azure
  • Azure Resource Manager (ARM)
  • Programmatic deployment of Azure resources
• Experience working with REST APIs
• Strong knowledge of Entity Framework Core
• Experience with Microsoft SQL Server
• Good understanding of data structures, algorithms, and system design

• Strong English communication skills

   

Nice to Have

• Experience with Azure Virtual Desktop / Windows infrastructure
• PowerShell scripting
• Experience with AI / LLM integrations (working with APIs)
• Frontend basics: TypeScript, Angular, HTML, CSS

• Azure Functions / Azure Compute

   

Who You Are

• Proactive and comfortable working in a small, fast-moving team
• Not afraid to ask questions and challenge ideas
• Focused on quality and clean code
• Strong problem-solving and analytical skills
• Able to work independently and manage priorities

• Open to feedback and continuous learning

   

Why Join

• Early-stage product → real impact on decisions
• Work directly with the product founder
• Modern Azure-based stack
• Long-term, stable engagement
• Flexible remote setup across EU

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

What you’ll drive:
Strategy & outcomes
— Own backend architecture decisions and shape the long-term technical direction of the platform.
— Drive adoption of engineering best practices across the team.
— Improve system performance, reliability, and maintainability at scale.
— Systematically identify and reduce technical debt.

Discovery & decisions
— Translate product and business needs into scalable, production-ready solutions.
— Make informed architectural trade-offs in distributed, high-load environments.
— Design systems using modern patterns (event-driven, CQRS, DDD).
— Identify risks early and propose pragmatic, proven solutions.

Delivery & execution
— Design, build, and ship high-quality backend services in .NET powering live trading operations.
— Own the full development lifecycle: from design to production and ongoing support.
— Ensure code quality through reviews, testing, and strong engineering standards.
— Optimize for low latency, scalability, and efficient resource usage.
— Improve CI/CD pipelines and drive deployment automation.

Stakeholder & cross-team collaboration
— Partner with Product, Design, and DevOps to align on priorities and delivery.
— Communicate technical decisions clearly to both technical and non-technical stakeholders.
— Support integrations across teams and systems.

Leadership & mentorship
— Mentor engineers and support their growth.
— Lead by example in ownership, code quality, and accountability.
— Contribute to a strong, ownership-driven engineering culture.

What makes you a GR8 Fit:
Must-have
— Strong experience with C# / .NET in building scalable, high-load backend systems.
— Experience designing distributed systems and microservices architectures.
— Solid knowledge of event-driven architecture and messaging systems (Kafka or similar).
— Strong expertise in databases (SQL + NoSQL), including performance tuning and scaling.
— Experience with CI/CD, Docker, and Kubernetes.
— Ability to make architectural decisions and take ownership end-to-end.
— Experience operating high-availability, low-latency systems.

Nice-to-have
— Experience with Orleans, MongoDB, RabbitMQ, Elasticsearch.
— Experience with AWS or other cloud platforms.
— Familiarity with observability tools (APM, logging, tracing).
— Understanding of FinOps / cloud cost optimization.
— Previous experience mentoring or leading engineers.
— Experience in the betting / trading domain.

Why you’ll love working here:
Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

Media Buyer (White Lead Generation, US Market)
Company: JF Media
Level: Middle–Senior
Location: Remote

About the Role:
JF Media is looking for a skilled and performance-driven Media Buyer with at least 1 year of experience in White Lead Generation for the US market. 

Our primary focus is on auto insurance and home insurance verticals.

We’re seeking a results-oriented specialist who can effectively manage campaigns on Facebook and/or TikTok, understands sales funnels, scales campaigns profitably, and consistently delivers strong CPL and ROI performance.

Key Responsibilities:

• Launch and optimize white campaigns on Facebook and TikTok for the US market
• Generate high-quality leads in White Lead Gen verticals (insurance, finance, home services, etc.)
• Conduct A/B testing of creatives, audiences, landing pages, and offers
• Build, analyze, and optimize sales funnels
• Monitor and improve CPL, CPA, and ROI metrics
• Scale winning campaigns and strategies
• Ensure full compliance with platform policies
• Collaborate with designers, UGC creators, and copywriters

• Achieve KPIs according to the agreed plan

   

Requirements:

• Minimum 1 year of proven experience in White Lead Generation (US market is a must)
• Hands-on experience with Facebook Ads Manager and/or TikTok Ads Manager
• Strong understanding of TikTok creative mechanics (hooks, retention, UGC) is a plus
• Experience working with trackers (RedTrack, Keitaro, UTM parameters)
• Deep understanding of platform compliance and policies
• Ability to scale campaigns while maintaining stable performance

What We Offer:

• Fully remote work
• Performance-based bonuses
• Opportunity to test and scale campaigns with budgets ranging from $5,000 to $20,000+
• Career growth within high-budget U.S. projects

We are looking for two Middle+ Full-Stack Engineers to join a European fintech organization operating in the accounting and banking sector. This role requires strong technical depth across the full stack, combined with excellent English communication skills and strong soft skills for effective collaboration in a distributed environment.

You will work on secure, scalable financial systems where reliability, performance, and data integrity are critical.

Details: 

Industry: Accounting & Banking
Location: Remote (Europe)
Client: Europe-based company

Start: ASAP 

English: Fluent 
Model: B2B contract 

Key Responsibilities

Develop and maintain backend services using Node.js and TypeScript - MUST

Build and enhance frontend applications using React and React Native - MUST

Design and implement microservices-based systems - MUST

Contribute to event-driven architectures - MUST 

Work with cloud infrastructure (GCP or AWS) to ensure scalability and resilience 

Collaborate closely with product, design, QA, and DevOps teams 

Participate in architecture discussions and technical decision-making 

Ensure code quality, performance, and security standards appropriate for financial systems 

Required Tech Stack

TypeScript 

Node.js 

React 

React Native 

Microservices architecture 

Event-driven architecture 

Cloud platforms (GCP or AWS) 

Requirements

3+ years of commercial experience as a Full-Stack Engineer (Middle+ or Senior level) 

Strong understanding of backend architecture and distributed systems 

Experience building production-grade applications in financial or regulated environments is a strong plus 

Solid understanding of API design and integration patterns 

Experience working with cloud-native environments 

Strong English communication skills (spoken and written) 

Excellent collaboration skills and ownership mindset 

Experience in accounting, banking, fintech, or payment systems 

Knowledge of security best practices for financial applications 

Familiarity with CI/CD pipelines and DevOps practices

About the client:

Our customer is the European online car market with over 30 million monthly users, with a market presence in 18 countries. As a Senior Scala Engineer, you will play a pivotal role in shaping the future of online car markets and enhancing the user experience for millions of car buyers and sellers.

Responsibilities

• Design and implement scalable backend services in Scala
• Work extensively with Typelevel libraries (Cats, Cats Effect, FS2, Http4s, etc.)
• Build and maintain event-driven and distributed systems
• Contribute to architectural decisions around concurrency, streaming, and data consistency
• Improve CI/CD pipelines, observability, and system reliability

Tech Stack

• Scala (2.13 / 3)
• Cats / Cats Effect / FS2 / Http4s
• Kafka (event-driven architecture)
• PostgreSQL 
• Docker / Kubernetes
• AWS
• CI/CD (Github Actions)

Required Experience

• 4+ years of backend development experience (Scala)

• Strong production experience with Java

• Java Spring Boot knowledge 

• Hands-on experience with the Typelevel ecosystem

• Familiarity with event-driven architectures (Kafka)

• Experience building distributed systems

• Strong understanding of concurrency and asynchronous programming

SKELAR is a venture builder that creates international tech businesses according to the guidelines of venture capital investment.
 

We are looking for a structured and detail-oriented International Accountant to join our International Reporting and Tax Compliance team. In this role, you will take ownership of VAT reporting processes for Cyprus companies and help build and scale our international accounting function.
 

This position is ideal for someone who enjoys working with financial data, building clear processes, and improving them through automation and technology. If you are someone who loves structured systems, notices every discrepancy in a dataset, and enjoys turning complex information into clear insights — this role is for you.
 

You will work with multiple international entities and support VAT compliance across our growing portfolio of global tech businesses.
 

What you will do:

• Coordinate the collection and organization of invoices and supporting documentation required for VAT reporting across Cyprus entities.
• Process financial documents using AI tools to extract and structure financial data.
• Prepare and review VAT reports, validating the completeness and accuracy of financial information.
• Communicate and coordinate with external tax consultants in Cyprus, providing reporting packages and supporting documentation.
• Review and approve VAT returns prepared by external advisors, ensuring compliance and accuracy before submission.
• Lead the VAT refund process in Cyprus, coordinating documentation and managing communication with advisors and stakeholders.
• Prepare VAT-related analytics and insights to support internal decision-making and financial planning.
• Participate in building and developing the international accounting function within SKELAR.
• Identify opportunities to automate and improve VAT reporting processes, implementing solutions that increase efficiency and data quality.
   

Skills and experience needed to join the board:

• 1–3 years of experience in accounting, finance, or tax (Big 4, consulting firms, or international businesses will be a plus).
• Strong understanding of accounting fundamentals and document workflows.
• Exceptional attention to detail and ability to maintain high data accuracy.
• Structured thinking and strong organizational skills.
• Analytical mindset and ability to work with financial data.
• Interest in process optimization and automation.
• Strong Excel / Google Sheets skills.
• Upper-intermediate English (both written and spoken).
• Proactive mindset and willingness to take ownership of processes.
   

We are especially excited to meet someone who:

• loves structure, clarity, and well-organized financial processes
• has a natural perfectionist mindset and high standards for accuracy
• enjoys improving systems and building smarter ways of working
• takes pride in creating processes that scale with the business
   

SKELAR is a place for self-realization of talents who are able to create successful companies. We call such companies the next big everything. We believe in their power and scale.
 

In addition to our businesses, we have the SKELAR Foundation — a charitable foundation created by company employees. As part of the initiative, we create and finance projects that contribute to overcoming the consequences of the war and the reconstruction of Ukraine.

We will keep developing tech businesses, conquering global markets, and working for the victory of Ukraine 🇺🇦
 

What we offer:

• Competitive salary;
• Significant impact on a rapidly growing business and contribution to how it shapes up;
• Ample career opportunities for ambitious growth and development;
• Working alongside professionals from top local and international companies (Big Law, Big 4, McKinsey, Horizon, Bolt, Didi, etc.);
• Flat organizational structure without hierarchical barriers;
• Access to internal and external courses, seminars, and a corporate library;
• Comfortable working environment with all necessary equipment and complimentary breakfasts, lunches, and snacks in the office;
• 20 days of paid vacation, medical insurance, and various sports activities for employees.
   

Let's build the next big everything together.

We are looking for a DevOps engineer to join a project for a telecom operator. You will be responsible for carrying out day-to-day applicative infrastructure management supporting production activities.

All you need is....

• 4+ years of experience
• 24/7 support of production Infrastructure services to ensure the highest standards of availability, resilience, integrity, security and performance required by our business systems
• Collaborate with cross-functional teams to implement DevOps practices that streamline software delivery and infrastructure management
• Build, maintain, and scale automated deployment pipelines for various applications, ensuring efficient and error-free code deployments
• Monitor and optimize system performance, reliability, and security in both production and development environments
• Troubleshoot and resolve infrastructure issues, implementing proactive measures to prevent future occurrences
• Develop and maintain scripts and tools to automate repetitive tasks, enhancing efficiency and reducing errors
• Manage containerization and orchestration technologies (e.g., Docker, Kubernetes) for seamless application deployment and scaling
• Work closely with development teams to integrate continuous integration/continuous deployment (CI/CD) practices and facilitate automated testing
• Participate in on-call rotations and provide timely incident response and resolution

Critical Experiences:

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience)
• Proven experience as a DevOps Engineer or in a similar role
• Proficiency in scripting languages such as Shell, Python or Bash
• Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes
• Solid understanding of CI/CD concepts and tools (e.g., Jenkins, GitLab CI/CD)
• Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana)
• Willing to work in shifts and weekend support model
• Strong problem-solving skills and the ability to work effectively in fast-paced environments
• Must have the ability to see the full End to End picture, including impact on all stakeholders

Good to have:

• Familiarity with any similar Business Support System (BSS)

We are looking for a Software Support Engineer to join a project for a telecom operator. You will be responsible for monitoring, performing ticket and service interruption analyses, timely resolution of incidents and failures, and minimising business impact by providing and developing workarounds.

All you need is....

• 3+ years of experience
• Troubleshoot and resolve application issues, implementing workarounds and proactive measures to prevent future occurrences.
• Participate in on-call rotations and provide timely incident response and resolution.
• Willing to work in shifts and a weekend support model.
• Strong problem-solving skills and the ability to work effectively in fast-paced environments.
• Must have the ability to see the full End-to-end picture, including impact on the customer.
• Perform ticket analysis and service interruption analysis.
• Ensure timely resolution or escalation within the agreed SLA. This includes creating positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.          
• You will analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities

Critical Experiences:

• Bachelor’s degree in computer science, Engineering, or a related field (or equivalent experience).
• Technical Skills of Rest API
• Proficiency in scripting languages such as Shell, Python or Bash.
• Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
• Must have experience of working with microservices.
• Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
• Practical experience with NoSQL databases, such as Couchbase and HBase.
• Hands-on expertise in PostgreSQL
• Practical experience with Unix / Linux Scripting
• Proficiency in English communication, both written and verbal.

Good to have:

• Familiarity with any similar Business Support System (BSS).
• Knowledge of REACT and Redux is considered an added advantage.
• Proficiency in Core Java and Java scripting
• Knowledge of API Man
• Knowledge of Diameter Protocol is a plus