Ukraine Tech

Requirements
• Possess perfect communication skills
•  6+ months of customer support experience
• High emotional intelligence, empathy and patience when dealing with customers
• Can and enjoy explaining processes step by step and guiding customers
• Written and spoken English (minimum B2)
• Previous experience in customer service in the gaming or iGaming industry (preferred)
• Flexible and adaptable
• Disciplined with a strong work ethic
• Ability to multi-task
• Stress-resistant
 

Responsibilities:

• Identify user needs, understand their preferences and guide them toward the most suitable offers or features.

• Demonstrate a comprehensive understanding of the company's products and services, effectively presenting them to customers and highlighting their benefits.

• Address customer objections calmly and persuasively, providing clear and convincing explanations to overcome concerns and secure sales.

• Follow up with clients to ensure issues are resolved and promotions are correctly activated or used.

• Consistently hit and exceed service KPIs – including contact rate, conversion rate, and customer satisfaction.

General terms and conditions:

• 15 working days of paid vacation in a year;

• 12 working days of paid sick leave in a year;
• 2/2/2/2 schedule (2 day shifts from 8:00 AM to 8:00 PM, 2 days off, 2 night shifts from 8:00 PM to 8:00 AM, 2 days off, and so on)

We are looking for an Affiliate Manager who will play a key role in growing our affiliate channel, building strategic partnerships, and driving high-quality traffic and revenue across the LATAM market.
 

What you'll do:

• Develop and execute the affiliate growth strategy to achieve traffic, revenue, and business objectives.
• Identify, recruit, onboard, and develop new affiliates, media buying teams, agencies, and strategic partners.
• Build and maintain long-term relationships with key affiliate partners to drive sustainable business growth.
• Negotiate commercial terms, including CPA, RevShare, Hybrid, and custom partnership models.
• Monitor and analyze affiliate performance using key metrics such as ROI, CPA, LTV, FTD, Conversion Rate, Retention, and Revenue.
• Identify new traffic sources, GEOs, partnership opportunities, and market expansion initiatives.
• Collaborate with Product, Marketing, CRM, BI, Analytics, and Finance teams to optimize affiliate performance.
• Monitor traffic quality, detect fraudulent activity, and ensure compliance with affiliate program guidelines.
• Conduct regular performance reviews with strategic partners and implement growth plans.
• Stay up to date with affiliate marketing trends, competitor activities, and industry best practices.
• Represent the company at affiliate conferences, networking events, and industry exhibitions.

• Own affiliate channel performance and deliver partner acquisition and revenue growth targets.

   

Requirements:

• 3+ years of experience in Affiliate Marketing.
• 2+ years of experience as a Middle/Senior Affiliate Manager and/or Team Lead.
• Proven experience in the iGaming/Gambling industry is required.
• At least 1 year of hands-on experience managing affiliate partnerships in the Chile/LATAM market.
• Experience managing affiliate budgets exceeding $100,000.
• Strong track record of acquiring, developing, and managing high-value affiliate partnerships.
• Experience negotiating CPA, RevShare, Hybrid, and custom commercial agreements.
• Strong analytical skills with the ability to make data-driven decisions based on affiliate performance.
• Deep understanding of affiliate KPIs, including ROI, CPA, LTV, FTD, Conversion Rate, Retention, and Revenue.
• Experience working with affiliate platforms, tracking systems, CRM tools, and reporting solutions.
• Excellent communication, negotiation, and relationship management skills.
• Upper-Intermediate (B2) or higher English proficiency, both written and spoken.
• Self-driven, results-oriented, and comfortable working in a fast-paced environment.

We’re a fast-growing licensed online casino targeting Tier 1 markets. We’re looking for a Facebook & In-App Media Buyer who can start campaigns from zero and scale them profitably.

Key Responsibilities:

• Launch and scale high-performance advertising campaigns across Facebook and/or In-App networks (Unity, AppLovin, Ironsource, etc.).
• Oversee full-cycle integrations between mobile applications, attribution platforms (AppsFlyer, Adjust), and trackers (Binom, Keitaro) to ensure flawless data flow.
• Conduct deep-dive analysis of active campaigns, optimizing for key performance indicators (ROI, CPA, LTV) to maximize profitability.
• Develop detailed briefs for the design team and motion designers; constantly test new creative angles and landing pages.
• Monitor daily expenditures and performance metrics, providing detailed daily reports to ensure budget efficiency and target alignment.
   

Requirements:

• At least 2+ years of hands-on experience in Media Buying, with a track record of managing high-volume traffic.
• Deep knowledge of the Gambling/iGaming vertical is mandatory.
• Strong experience in launching and scaling campaigns specifically for the Tier-1 market.
• Experience managing significant monthly budgets of $50,000+ with proven ROI.
• Solid experience working within professional arbitrage teams or media buying agencies.
• Expert knowledge of launching and optimizing campaigns for both iOS and Android platforms.
• A thorough understanding of the casino economy, including player lifecycle, conversion funnels, and retention metrics.
• English at a B2 (Upper-Intermediate) level or higher is required. 

We’re a fast-growing media buying team, backed by well-known traffic acquisition experts in the iGaming industry. Thanks to this, our team has not only cutting-edge infrastructure and budgets, but also the opportunity to work on terms that are unavailable to other teams.
 

We’re looking for a Media Buyer who can start campaigns from zero and scale them profitably.

Key Responsibilities:

• Launch and scale high-performance advertising campaigns across Facebook and/or In-App networks (Unity, AppLovin, Ironsource, etc.) and/or Google PPC
• Oversee full-cycle integrations between mobile applications, attribution platforms (AppsFlyer, Adjust), and trackers (Binom, Keitaro) to ensure flawless data flow.
• Conduct deep-dive analysis of active campaigns, optimizing for key performance indicators (ROI, CPA, LTV) to maximize profitability.
• Develop detailed briefs for the design team and motion designers; constantly test new creative angles and landing pages.
• Monitor daily expenditures and performance metrics, providing detailed daily reports to ensure budget efficiency and target alignment.
   

Requirements:

• At least 2+ years of hands-on experience in Media Buying, with a track record of managing high-volume traffic.
• Deep knowledge of the Gambling/iGaming vertical is mandatory.
• Strong experience in launching and scaling campaigns specifically for the Tier-2 and Tier-3 markets.
• Experience managing significant monthly budgets of $50,000+ with proven ROI.
• Solid experience working within professional arbitrage teams or media buying agencies.
• Expert knowledge of launching and optimizing campaigns for both iOS and Android platforms.
• A thorough understanding of the casino economy, including player lifecycle, conversion funnels, and retention metrics.
• English at a B1 (Intermediate) level or higher is required. Proficiency in Russian is a significant advantage.