Trec

Hi there! 👋
We’re on the lookout for a proactive and detail-oriented operations manager to join our Serbian team. If you're someone who thrives on building structure, streamlining processes, and making things run like clockwork, we’d love to meet you!

💼 What You’ll Be Doing:

• Overseeing daily office operations and making sure everything runs smoothly
• Supporting cross-functional teams  in executing local processes
• Managing relationships with vendors, partners, and service providers
• Assisting with onboarding new hires and maintaining a great office culture
• Working closely with HQ to align local operations with global standards
• Owning operational reporting and keeping things on track and on time

✅ What We’re Looking For:

• Experience in operations
• Great organizational skills and a love for process improvement
• Ability to multitask and stay calm under pressure
• Self-starter with a “can-do” attitude

✨ What You’ll Get:

• Opportunity to shape and grow operations in a fast-moving company
• Friendly, international team with a supportive culture
• Competitive salary and local benefits
• Flexibility & ownership of your day-to-day work
• Office snacks, good coffee, and occasional team events 🎉

Sound like a fit?
Let’s chat! Apply now or reach out to us directly — we’re always happy to connect with great people.

We are looking for an experienced Chief Marketing Officer (CMO) to oversee all marketing operations of the company and develop its marketing strategy and vision. You will be in charge of a team of enthusiastic marketing professionals and will direct our marketing efforts towards great success.

The goal is to increase the company’s market share and maximize revenues in order to thrive against competitors.

Key Responsibilities:

• Develop global marketing strategies to expand market share and increase brand awareness.
• Oversee marketing functions including CRM, Content, Brand, PR, Affiliates, and Acquisition.
• Lead a data-driven approach to campaign optimization and continuous improvement.
• Manage marketing budget with a focus on ROI.
• Ensure strong localization of multi-brand portfolio strategy.
• Mentor and lead a global marketing team.
• Develop a comprehensive digital strategy for customer acquisition and retention.
• Execute consistent branding across all channels while leveraging global best practices.
• Drive online commercial results through a robust online presence.

Skills & Qualifications Required:

• 7+ years of marketing experience, with at least 5 years in the online gaming,  or social casino industry.
• 3+ years of Acquisition experience.
• Expertise in developing B2C marketing strategies across global markets.
• Track record in fast-paced startup environments.
• Enthusiastic and confident communicator.
• Ability to build effective relationships.
• Skilled in developing partnerships with internal and external stakeholders.
• Inspirational leader is passionate about team development.
• Proven success in brand building and revenue generation.

An international product IT company is looking for a Key Account Manager to join our team.

Our main goal is to develop and support high-load projects for large, including globally recognized, companies. The majority of our projects are B2B solutions.

Responsibilities:

• Collaborate with teams to identify, gather, and document requirements and tasks;
• Effectively allocate tasks across team members based on their expertise and current workload;
• Ensure task prioritization in line with business goals and strategic direction;
• Monitor and control task execution to ensure timely achievement of key deliverables;
• Continuously improve and optimize processes between teams and functional departments;
• Actively participate in initiatives aimed at enhancing processes and project functionality to improve efficiency and quality.

Expectations:

• Strong communication skills and the ability to engage effectively with project teams;
• High level of responsibility and attention to detail;
• Ability to learn quickly and adapt to a fast-paced environment;
• Proactive approach to problem-solving and process improvement;
• Ability to manage multiple tasks under tight deadlines.

What the Company Offers:

• A young and dynamic iGaming startup with strong growth potential;
• Competitive salary;
• Paid vacation and sick leave;
• Daily corporate lunches at the office;
• Work in accordance with the Cyprus production calendar;
• Opportunities for professional development — company-paid courses, trainings, and certifications;
• Room for continuous growth;
• Comfortable 5/2 schedule with flexible starting hours;
• Office or hybrid work format (based in Limassol, Cyprus OR Serbia, Belgrade).

An international product IT company is looking for a Payment Manager to join our team.

Our main goal is to develop and support high-load projects for large, including globally recognized, companies. The majority of our projects are B2B solutions.

We are looking for a candidate with relevant experience in a payment service provider or iGaming operator.
Experience in the CIS market will be a significant advantage.
Office-based position.

What the Company Offers:

• A young and dynamic iGaming startup with strong growth potential;
• Competitive salary;
• Paid vacation and sick leave;
• Daily corporate lunches at the office;
• Work in accordance with the Cyprus production calendar;
• Opportunities for professional development — company-paid courses, trainings, and certifications;
• Room for continuous growth;
• Comfortable 5/2 schedule with flexible starting hours;
• Office or hybrid work format (based in Limassol, Cyprus).

Requirements:

• Proven experience working with payment service providers in the iGaming industry;
• Excellent communication and organizational skills. Ability to collaborate effectively with various internal and external stakeholders;
• Strong analytical thinking and ability to make strategic decisions;
• Proficient in English (minimum level: B2) for professional communication.

Key Responsibilities:

• Search for new payment service providers and develop relationships with existing partners;
• Negotiate improved terms and conditions with partners;
• Onboard new partners, including task handovers for integration and configuration;
• Collaborate closely with internal teams, including marketing and finance, to achieve company goals.

What We’re Looking for in a Candidate:

• Strong interpersonal and communication skills;
• Result-oriented mindset;
• Creative thinking;
• Proactive attitude;
• High level of organization;
• Ability to manage multiple tasks simultaneously;
• Ability to make quick and informed decisions.

 We’re on the lookout for a results-driven Casino Manager to oversee casino operations, manage game providers, optimize user experience, and drive performance across our platforms. If you're passionate about online casinos, data-driven, and ready to take ownership — we’d love to hear from you!

What is important for us:
- At least 1.5 years of experience in the iGaming industry
- Experience working with casino content and statistical data
- Deep understanding of iGaming business metrics
- Excellent knowledge of the market
- English proficiency at B2 level or higher

Responsibilities:
- Collaborate with CRM, analytics, product, and other departments
- Work closely with internal teams to identify key trends and analyze significant changes
- Monitor competitor activities
- Communicate with game providers
- Liaise with the platform team
- Manage RTP (Return to Player) settings
- Develop and analyze promotional offers

Why Join Us:
- Competitive salary and performance-based incentives.
- Opportunity to work with a dynamic team in a fast-growing industry.
- Exciting challenges and opportunities for professional growth and advancement.
- Fun and vibrant work environment with regular team events and perks.
- The opportunity to attend professional events and conferences.

Join our team and take your career to the next level in the thrilling world of online gambling!

Our Partner looking for an experienced Head of Media Buying (Facebook) with deep expertise in the Gambling vertical, focusing on Tier-3 GEOs (Southeast Asia, including Thailand and Vietnam). The ideal candidate will have a strong background in traffic acquisition, team management, and scaling media buying operations.

Requirements

🔸 2-3+ years of experience in Facebook media buying within the Gambling industry.
🔸 Proven case studies in Tier-3 GEOs (Southeast Asia, Thailand, Vietnam).
🔸 Strong skills in traffic quality optimization using LTV, GGR, NGR, and SumDep metrics.
🔸 Experience in hiring and managing teams, ensuring volume growth.
🔸 Ability to handle complex challenges related to both traffic and team management.
🔸 Proficiency in working with large data sets for product optimization.
🔸 Deep expertise in gambling creatives, diverse strategies, and ability to create them independently.
🔸 Strong leadership skills to recruit, build, and scale a high-performing media buying team.
🔸 Ability to develop an ecosystem for effective media buying operations.

Responsibilities

🔸 Managing Facebook traffic acquisition within the product.
🔸 Optimizing advertising campaigns to maximize product profitability.
🔸 Analyzing product metrics and identifying solutions for more efficient traffic acquisition.
🔸 Building an ecosystem for efficient media buying operations.
🔸 Recruiting and scaling a media buying team to increase traffic volumes.

Preferred Qualifications

🔸 Experience in developing tools and services for media buying optimization.
🔸 Ability to create and implement customized solutions to improve processes.
🔸 Hands-on experience in hiring and training teams, developing expertise within the company.
🔸 Strong problem-solving skills, both in traffic acquisition and team leadership.

Working Conditions

🔸 Direct reporting to the company CEO with a supportive and loyal leadership.
🔸 Assistance in team recruitment and training to enhance competencies.
🔸 Company-sponsored attendance at industry events.
🔸 Potential for official employment.
🔸 Base salary + % – to be discussed during the interview with the leadership.

As the Retention Manager, you will be responsible for implementing retention
campaigns and deliver targets by overseeing campaign management and strategic planning. This role will help implement retention campaigns using a wide breadth of approaches including email, SMS, push notifications and direct retention.

Requirements:
- Highly numerate with strong analytical ability
- Strong problem solving skills with the ability understanding and diagnosing solutions
- Creative mind set
- Self-driven, and ability to work independently and at pace in a dynamic organisation
- Good attention to detail, an ability to assimilate, sort and aggregate complex information quickly
- Strong interpersonal skills
- Big plus will be experience in Asian (Vietnam) markets

Responsibilities:
- Develop and execute retention strategies to increase player LTV.

- Create and optimize automated CRM campaigns (email, push, in-app).
- Segment user base and run A/B tests to boost engagement.
- Analyze key retention metrics and deliver regular performance reports.
- Manage bonus strategy and personalized player offers.
- Collaborate with product, marketing,

Сonditions:
- A pleasant, cheerful, young team
- Remote job
- Competitive salary in $
- Paid vacation and sick leave
- Flexible working conditions
- Minimal bureaucracy 
- Opportunities to improve skills and implement modern ideas
 

We are seeking a skilled Web Analyst to join our team, specializing in Google Analytics (GA), to manage and optimize web analytics for three distinct gambling projects. As part of our team, you will be responsible for configuring tracking pixels, implementing tag management, and ensuring accurate data collection to enhance decision-making and improve user experiences across our gambling platforms.

Key Responsibilities:

• Setup and Configuration of Tracking Pixels: Implement and manage tracking pixels (e.g., Google Ads, Facebook Pixel, etc.) to track user interactions and conversions across our gambling sites.
• Tag Management & Data Layer Implementation: Ensure proper tagging of all relevant actions on the sites, such as bets placed, sign-ups, deposits, and other key user interactions, using a tag management system (e.g., Google Tag Manager).
• Data Collection & Reporting: Gather critical user data to analyze behavior, identify trends, and produce actionable insights. Use Google Analytics to track performance metrics and generate reports that help optimize site performance.
• Collaborate with Marketing & Product Teams: Work closely with the marketing and product teams to ensure that all key conversion events are tracked, analyzed, and optimized for maximum ROI.
• Ensure Data Accuracy: Conduct regular audits to verify that all data tracking is functioning properly and that data integrity is maintained across all platforms.

Requirements:

• Proven experience in Google Analytics (GA), including setting up tracking pixels, tag management, and custom event tracking.
• Solid understanding of web analytics in the context of gambling projects or similar industries.
• Experience with Google Tag Manager, data layers, and custom tag configurations.
• Strong knowledge of data analysis, conversion tracking, and the ability to create actionable insights from data.
• Familiarity with gambling regulations and tracking requirements specific to the industry is a plus.
• Ability to work independently and manage multiple projects at once in a part-time capacity.
• Strong problem-solving skills and attention to detail.

Preferred Qualifications:

• Experience working on iGaming or gambling-related websites.
• Ability to adapt to fast-paced environments and make quick adjustments based on data insights.

Why Join Us?

• Work on exciting gambling projects with a focus on performance optimization.
• Flexible part-time hours with the option to work remotely.
• Be part of a forward-thinking team focused on data-driven decision-making.

If you're passionate about web analytics and want to contribute to the success of multiple high-profile gambling projects, apply today!

Our Partner, exciting and fast-growing gambling startup, targeting Asia region, aiming to revolutionize the industry in Pakistan. We are seeking a talented and passionate Marketing Manager to join our team and lead our marketing strategies. If you're looking for an innovative and dynamic environment where your ideas can flourish, this is the place for you.

Responsibilities:

• Develop and execute comprehensive marketing strategies to promote our gambling platform within Pakistan.
• Create targeted campaigns that drive brand awareness, user acquisition, and retention.
• Oversee digital marketing channels, including social media, SEO, SEM, email marketing, and paid advertising.
• Analyze market trends, competitors, and customer feedback to optimize marketing efforts.
• Collaborate with product and design teams to create engaging content and promotional materials.
• Manage partnerships and sponsorships to increase brand visibility and user base.
• Track key performance indicators (KPIs) and ROI for all marketing activities.
• Lead a team or work cross-functionally with other departments to ensure the successful execution of campaigns.
• Ensure all marketing materials align with the company’s brand voice, values, and compliance standards.

Requirements:

• Proven experience in marketing, preferably in the gambling or online gaming industry.
• Strong understanding of digital marketing platforms and tools (Google Ads, Facebook Ads, SEO/SEM).
• Excellent communication and leadership skills.
• Creative thinker with strong problem-solving abilities.
• Ability to analyze data and use insights to drive marketing decisions.
• Experience in managing and optimizing marketing budgets.
• Knowledge of the Pakistan market and local trends is a plus.
• Familiarity with gambling regulations and legal compliance is a strong advantage.

Why Join Us?

• Competitive salary and benefits package.
• Opportunity to work in a rapidly growing industry.
• Flexible working environment.
• Be a part of a passionate and creative team.

Responsibilities:

• Organize the team’s workflow and optimize internal processes to enhance productivity and team collaboration.
• Drive significant traffic growth while ensuring effective acquisition strategies for better user engagement.
• Analyze and track traffic data to continuously improve ROI and ensure maximum efficiency across all channels.
• Discover and leverage new, high-performing traffic sources to scale marketing efforts.
• Develop and implement innovative strategies aimed at increasing click-through rates and boosting conversion rates.
• Manage creative assets, constantly analyzing the performance of various creatives to identify what works best.
• Continuously monitor and optimize key performance metrics (CPA, ROI, CTR, conversions) to meet and exceed targets.
• Conduct competitive analysis to stay ahead of industry trends and propose actionable strategic solutions.
• Take full ownership of key performance indicators (KPIs), driving department profitability through well-planned, data-driven strategies.
• Actively contribute to PnL formation and support in the budgeting process for the department.

Our Expectations:

• At least 3 years of proven experience in the gambling vertical or a similar fast-paced industry.
• Experience managing large budgets of $30,000 or more, with a strong ability to optimize spend effectively.
• Strong analytical mindset and proficiency with tools like Google Analytics, Power BI, or similar analytics platforms.
• Deep understanding of core performance metrics in media buying, including CPA, ROI, CTR, and conversions.
• Solid economic understanding, especially in PnL structure and experience in budgeting and financial optimization.
• Strong written and verbal communication skills in English (B2 level or higher).

What We Offer:

• Competitive Salary & Performance-Based Incentives: We offer a highly competitive salary package, complemented by performance-based bonuses, ensuring your hard work is recognized and rewarded.
• Career Growth & Development: Join a rapidly growing industry and enjoy exciting opportunities for career development. Whether it's through leadership roles, specialized training, or exposure to new technologies, we support your professional growth.
• Dynamic, Fast-Paced Environment: Work within a vibrant team of like-minded professionals who are passionate about growth, innovation, and success in the iGaming space.
• Supportive & Inclusive Team Culture: At the heart of our company is a strong team culture. We prioritize work-life balance, offer flexible working arrangements, and host regular team-building events to foster a collaborative, fun, and inclusive atmosphere.
• Exposure to Industry Events & Conferences: Get the chance to attend leading industry conferences and events. Stay ahead of trends, network with industry experts, and bring fresh insights back to the team.
• Work-Life Balance & Flexibility: We understand the importance of maintaining balance and offer flexible work schedules to help you thrive both at work and in your personal life.
• Innovative & Creative Freedom: In this role, you’ll have the chance to bring fresh ideas to the table and make an impact in a rapidly evolving industry, where creativity and innovation are key to success.

We are looking for an active and responsible Community Manager who will develop our community in Uzbekistan. The main goal is to effectively engage with the audience in the Telegram group and respond to inquiries in Instagram Direct, ensuring a high level of user engagement and satisfaction.

Responsibilities:

• Actively develop and manage the Telegram group for users from Uzbekistan.
• Respond to questions and interact with followers in Instagram Direct.
• Assist in creating content tailored for the Uzbek-speaking audience (e.g., proofreading texts).
• Support and enhance the brand’s positive image in the online environment.

Requirements:

• Fluent in Uzbek (a must).
• Strong text editing skills and attention to detail.
• Experience in social media management and community work (desired, but not mandatory).
• Responsibility, communication skills, and the ability to work in a dynamic environment.

Conditions:

• Work in a young and growing team.
• Opportunities for professional growth and development.

If you are ready to develop the community and work with people, join us!

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related technical field.

Skills and Knowledge:

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Strong experience in analyzing test results, including usability assessments, customer journey mapping, and link verification.
• Basic proficiency in English for communication with international teams and working with documentation.

Personal Qualities:

• High attention to detail and a systematic approach to solving usability and user experience issues.
• Responsible, organized, and skilled in multitasking and prioritizing tasks.
• Team player with strong collaboration skills.
• Adaptable to regional differences and able to adjust strategies based on customer paths and behavior.

Key Responsibilities:

• Develop and execute testing plans for casino products, ensuring usability is optimized along the customer's journey.
• Verify all links within the casino platform, ensuring proper functionality and user navigation.
• Collaborate with international partners, freelancers, and other teams to organize testing, troubleshoot issues, and improve usability.
• Analyze the customer path throughout the casino experience, identifying friction points and providing actionable insights to improve user satisfaction.
• Evaluate the performance of freelancers, ensuring the accuracy and thoroughness of tests, particularly with regard to usability and link functionality.
• Generate detailed reports based on testing outcomes, and propose recommendations to enhance the quality, efficiency, and user experience of casino platforms.

We’re on the lookout for an enthusiastic and detail-oriented  QA Payment Methods Specialist.
This is a fantastic opportunity to take on an important role in ensuring the smooth and efficient testing of payment methods, playing a key part in our project’s success. If you're someone who thrives in a fast-paced environment and enjoys solving problems while maintaining a high standard of quality, this role is perfect for you!

What You’ll Be Doing:As a Payment Methods Testing Manager, you’ll be responsible for overseeing and managing the testing process for our payment systems. Your role will ensure that the specifications are translated accurately, the testing is done to perfection, and the results are carefully reported back to the team.

Your key tasks will include:

• Test Specification Management: You will be responsible for translating and refining test specifications for our testing team. You’ll often need to convert these specifications into English to ensure clear communication with international teams.
• Testing Results Collection & Quality Control: You’ll collect the results of the tests and ensure that the quality and accuracy of the testing meet our high standards.
• Reporting: After testing is completed, you’ll prepare and deliver detailed reports based on the results, providing valuable insights and feedback to improve our processes.

What We’re Looking For:We’re seeking a motivated, proactive individual who is not afraid to take the initiative. If you’re organized, able to manage multiple tasks, and have a passion for making things run smoothly, we’d love to meet you! Here's what we’re looking for:

• English Proficiency (B2+ level): You should be able to communicate comfortably in English, both written and verbal, to handle correspondence and testing documents.
• Strong Communication Skills: Excellent verbal and written communication skills are essential to ensure clear and effective communication across teams.
• Tech-Savvy: You should be comfortable with Google Docs, Sheets, and be an advanced user of Windows and the internet.
• Problem Solver: You’ll be expected to find solutions to unexpected or complex situations, so your ability to think on your feet and demonstrate initiative will be highly valued.
• Detail-Oriented & Patient: You will be handling repetitive tasks, so attention to detail and the ability to stay focused is key. However, there will be situations that will require you to come up with creative solutions, making the work dynamic and rewarding.
• Stress-Resilient: The ability to stay calm and effective under pressure is important. You should be able to separate work-related issues from personal life to maintain productivity and a positive work environment.

Why Join Us?This is not just a job – it’s an opportunity to grow within an exciting and fast-paced environment. You’ll be joining a team that values collaboration, problem-solving, and continuous improvement. We’re committed to providing our employees with the support and opportunities they need to succeed and advance in their careers.

What We Offer:

• A friendly, dynamic, and supportive work environment where your contributions are valued.
• Opportunities for personal and professional growth as part of a rapidly growing team.
• Competitive salary based on experience.
• A chance to make a real impact by being part of a crucial process in the company.

Ready to Join Our Team? If you’re looking for a role where you can make a difference, collaborate with talented professionals, and grow your skills, we’d love to hear from you! Apply today and let’s explore how you can contribute to our continued success.

On-site- Serbia or Remote

We are on the hunt for an exceptional Customer Support Team Supervisor with a solid background in iGaming (casino and sportsbook). This is a unique opportunity to lead and shape the customer support function from the ground up. You’ll work closely with the team lead to develop the foundation of our support operations, hire and train a top-tier support team, and ensure the highest quality of service is consistently delivered to our clients.

This is a high-impact role, perfect for someone who is passionate about iGaming, has a strong leadership presence, and is eager to build something lasting. If you're driven to make a meaningful difference in a fast-paced and growing industry, this is the place for you.

Key Responsibilities:

• Develop a Comprehensive Support Manual: Collaborate with the team lead to craft a detailed “support manual” from scratch, with a special focus on casino operations, sports betting, and promotions. This will be the cornerstone of our support strategy.
• Shape and Optimize Support Processes: Establish robust support workflows that ensure efficiency, consistency, and a superior customer experience. Continuously refine these processes based on team feedback and industry best practices.
• Lead Team Development: Build a team of highly skilled customer support operators, providing comprehensive training to ensure they are fully equipped to handle all inquiries. Foster a collaborative, high-performance team environment.
• Implement Quality Control Systems: Design and implement a rigorous quality control system to monitor team performance, ensuring that our customers consistently receive exceptional support.
• Guide and Escalate Issues: As the leader, you’ll manage escalated customer issues with precision, ensuring timely resolution and customer satisfaction. You will also guide agents on best practices for consultation and escalation.
• Drive Continuous Improvement: Lead by example, offering ongoing coaching and feedback to your team to foster growth and success. Stay ahead of industry trends to ensure we are always innovating and delivering top-tier service.

What We’re Looking For:

• Experience: Extensive experience in customer support, ideally within the iGaming sector (casino, sportsbook). Familiarity with common customer inquiries, issues, and resolutions in the iGaming world is essential.
• Leadership: Strong leadership skills with a proven ability to manage, motivate, and develop a customer support team to reach their full potential.
• Process-Oriented: A knack for designing and optimizing workflows and a deep understanding of what makes a support process efficient and customer-centric.
• Problem-Solver: Exceptional problem-solving abilities, with the confidence to handle complex issues and provide effective solutions quickly.
• Passion for Service Excellence: An unwavering commitment to delivering outstanding customer support. You genuinely enjoy helping others and have a deep understanding of how customer satisfaction impacts the business.
• Communication: Excellent communication skills, both written and verbal, with the ability to clearly articulate solutions and guide your team toward success.
• Cultural Fit: We’re looking for someone who will blend seamlessly with our team culture. It’s important that we share values, work styles, and an ethos of collaboration and respect.

Growth Opportunity:
This role offers a tremendous opportunity for professional growth. With a focus on leadership and operational development, the right person will have the potential to transition into the Support Manager role, overseeing and scaling the support function as the project expands.

Our Partner is  looking for a talented  Head of CRM  who will become the architect of unique customer retention strategies!

Responsibilities:

• Create and manage a dynamic CRM department, including a team to launch comprehensive campaigns, a CRM technical manager, a copywriter, and a designer.
• Launch planning and campaign management processes to turn your ideas into reality!
• Reactivate and segment customers to ensure everyone gets exactly what they need.
• Implement and develop communication channels with customers: email, in-app, web-push. Your messages must be heard!
• Develop and implement strategies for retention and reactivation of users of multilingual products from various countries. A global audience is waiting!
• Create reports on key business metrics so everyone can see your successes.
• Manage internal and external processes of the retention department. We love order and organization!
• Plan, launch, and post-analyze promotions and automated communication flows. Your campaigns will be a hit!
• Support and improve automated processes in the CRM department to ensure everything runs smoothly.
• Develop product requirements to make our product even better.
• Manage the budget and find optimal solutions.

Requirements:

• At least 4 years of experience in a leadership role in CRM, Retention, and Loyalty. You know how to work with customers!
• Knowledge of CRM and CDP tools such as Customer.io, Salesforce, Hubspot. Tools are your best friends!
• Analytical skills and experience in developing reports on key business metrics. Data is your passion!
• Experience with BI tools such as PowerBI. You love numbers and analyzing them!
• Experience in developing and implementing KPI motivation systems. You know how to inspire a team!
• Project and team management skills to lead everyone to a common goal.
• English proficiency at least at B2 level. Ready to communicate with an international audience!

Join the Dream team and contribute to creating a unique experience for the  customers!