Pelkino

We’re looking for a VIP Account Manager to own and grow a dedicated portfolio of high-value players.
You’ll work closely with the Head of CRM, Support, Payments, Risk, and Product teams to ensure premium-level service and sustainable VIP revenue growth in a fast-scaling iGaming environment.

💪Key Responsibilities

• Managing a dedicated portfolio of VIP players
• Maintaining regular proactive communication with VIP players
• Ensuring fast resolution of issues related to payments, bonuses and account matters
• Coordinating with Support, Payments, Risk, and Product teams on VIP-related cases
• Granting personalized bonuses within the approved discretionary limit
• Reactivating VIP players showing declining activity
• Monitoring deposit activity and player behavior
• Analyzing portfolio performance (GGR, deposit frequency, activity decline)
• Providing regular reports and insights to the Head of CRM
• Monitoring player satisfaction and loyalty within the VIP portfolio

🔥 Skills & Competencies:
✔️ 2+ years of experience in iGaming/Sweepstakes
✔️ Experience working with VIP or high-value player segments
✔️ Experience working with CRM systems
✔️ English B2+

⭐ Nice to Have

Experience in US-facing Sweepstakes projects

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off

We’re looking for a Legal & Compliance Officer to ensure the company can legally operate a Sweepstakes-based iGaming product in the US market without risking shutdowns from regulators, PSPs, banks, or advertising platforms.
You’ll be responsible for building and maintaining a practical, risk-oriented legal framework that protects the business while enabling product growth.
You’ll work closely with the CEO, Product, Anti-Fraud, PSP Manager, and external US counsel.

💪 Key Responsibilities:
✅ Maintain US state legality matrix
✅ Identify restricted states and geo limitations
✅ Approve game & promo mechanics from compliance perspective
✅ Support multi-entity structure (US, EU, partners)
✅ Ensure proper allocation of IP, revenue, and risk
✅ Oversee payment routing from legal perspective
✅ Approve game rules, prize mechanics, sweeps coin structure
✅ Review withdrawal rules and KYC triggers
✅ Align anti-abuse thresholds with legal standards
✅ Support PSP onboarding and compliance reviews
✅ Define sanctions filters and reporting logic
✅ Support crypto payment compliance
✅ Prevent advertising account blocks
✅ Prepare briefs and ToR for US lawyers
✅ Translate legal opinions into product rules and internal policies
✅ Maintain audit-ready documentation

🔥 Skills & Competencies:
✔️ 3+ years of experience in iGaming / Sweepstakes / Social Casino
✔️ Strong knowledge of US regulatory environment
✔️ Experience with PSP onboarding
✔️ Solid understanding of AML / KYC frameworks
✔️ Understanding of advertising compliance (Meta / Google)
✔️ Business-minded and risk-oriented approach
✔️ English B2+ preferred

⭐ Nice to Have
Experience in crypto gaming
Experience with offshore structures (e.g., Cyprus or similar)
Experience with affiliate compliance

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off

We’re looking for a Payments & Accounting Specialist to own and manage the company’s full money infrastructure.
You won’t just "keep books" you’ll control how money actually moves between US & EU PSPs, banks, crypto providers, vendors, and legal entities to ensure business stability, compliance, and scalability.
You’ll work directly with the CEO and become the operational owner of company cashflow in a fast-growing high-risk iGaming environment.

💪 Key Responsibilities:
✅ Build & Maintain Payment Architecture
- Structure and maintain multi-entity payment infrastructure
- Separate operating, marketing, payouts, reserves, and profit flows
- Ensure traceability and minimize PSP / bank risks

✅ Manage PSPs & Banks
- Work with US & EU PSPs, EMI providers, and crypto platforms
- Monitor settlements, rolling reserves, withheld funds, fees, and chargebacks
- Track compliance flags and PSP risk signals

✅ Execute and control payments to:
- Affiliates
- Marketing partners
- Vendors & SaaS providers
- Contractors
- Internal transfers between legal entities
- Ensure secure routing, correct payment purposes, and jurisdictional compliance

✅ Cashflow & Liquidity Control
- Balances by PSP
- Balances by bank
- Balances by legal entity
- Expected incoming funds
- Liabilities & operational obligations
- Monitor real cash vs. P&L
- Prevent liquidity gaps and frozen accounts

🔥 Skills & Competencies:
✔️ iGaming / Sweepstakes / High-Risk Payments Experience 
✔️ Middle+ level with hands-on experience in payment operations
✔️ Experience working with:
- US & EU PSPs
- EMI providers
- Crypto payment systems
✔️ Strong understanding of:
- Rolling reserves
- Delayed settlements
- Compliance flags
- PSP risk logic
✔️ Experience with multi-entity structures and intercompany flows
✔️ Ability to perform PSP reconciliation and payment routing
✔️ English B2+

⭐ Nice to Have
Experience in fast-scaling startups
Experience in US-facing iGaming products
Familiarity with crypto wallets and high-risk banking setups

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off

We’re looking for an Anti-Fraud Specialist to build and own the company’s risk and fraud prevention system from scratch. This role combines strategic thinking and hands-on execution you’ll design the full fraud-contour, implement risk rules, and protect product economics without damaging conversion and retention.

You’ll work closely with the CEO, PSP Manager, Product, and Marketing teams to ensure sustainable growth and PSP stability on the US Sweepstakes market.

💪 Key Responsibilities:
✅ Build and own the full risk lifecycle:
✅ Develop and implement a unified fraud detection system integrating:
PSP risk signals, chargebacks, BIN & velocity checks, device fingerprinting, IP/proxy/geo data, KYC signals, affiliate sources, and in-product behavioral data.
✅ Create and manage risk-scoring models and fraud profiles for all users.
✅ Design and optimize:
- Auto-block rules
- Withdrawal holds
- Manual review flows
- Bonus eligibility logic
- Geo & device restrictions
✅ Monitor and improve fraud economics.
✅ Collaborate with PSP to maintain healthy processing metrics and reduce AML/chargeback risks.
✅ Work with Product to close UX and bonus exploitation gaps.

🔥 Skills & Competencies:
✔️ iGaming and US Market Experience 
✔️Experience working with antifraud tools, device/IP/geo systems, and PSP logs.
✔️ Ability to work with SQL/BI tools at analytical level.
✔️ Experience building risk rules, thresholds, and scoring models.
✔️ Ability to make tough decisions and challenge marketing/product when necessary.
✔️ English B2 or higher.

⭐ Nice to Have

Experience in US Sweepstakes or Social Casino products.
Experience building antifraud systems from zero in startups.
Knowledge of AML processes and PSP health metrics.
Experience working with affiliate-heavy traffic.

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off

We're looking for a Head of Marketing to build and lead the company's marketing function from scratch. This role combines strategic leadership and hands-on execution - you'll define the brand's marketing vision, assemble the team, and drive measurable growth in users and revenue. You'll work closely with the founders, product, creative, and analytics teams to shape the marketing roadmap and ensure its execution.

💪Key Responsibilities:

✅ Develop and execute the go-to-market and growth strategy for the brand launch and further scaling.

✅ Define brand positioning, creative direction, and communication strategy across all touchpoints.

✅ Establish a data-driven marketing culture define KPIs, oversee analytics, and translate insights into action.

✅ Lead user acquisition and retention efforts across paid, organic, and partnership channels.

✅ Own and manage the marketing budget with a strong focus on efficiency and ROI.

✅ Build, lead, and mentor a high-performing marketing team performance, CRM, content, design, affiliates, influencers.

✅ Ensure compliance with all relevant advertising and gaming regulations. Identify new growth opportunities and test innovative user acquisition tactics.

✅ Collaborate with product teams to optimise conversion, LTV, and retention.

✅ Participate in executive-level planning and influence company-wide strategic decisions.

🔥Skills & Competencies:

✔️ iGaming Experience: Proven experience in the iGaming industry (casino, betting, sweepstakes, or related verticals) - mandatory.

✔️ Marketing Leadership: Over 2 years of experience in marketing in a leadership position.

✔️ Product Launch Success: Demonstrated success in launching and scaling B2C products.

✔️ Performance Marketing Expertise: Strong understanding of performance marketing, CRM, retention, and brand building.

✔️ Analytics Proficiency: Proficiency with analytics tools (GA4, Looker Studio, Mixpanel, or similar).

✔️ Budget and Team Management: Experience managing marketing budgets and cross-functional teams.

✔️ Leadership Skills: Excellent leadership, communication, and decision-making skills.

✔️ Strategic and Hands-On: Strategic mindset combined with a hands-on approach.

✔️ English Proficiency: Upper-Intermediate or higher.

⭐️Nice to Have

• Experience launching iGaming products in the US market.
• Understanding of local marketing compliance and restrictions.
• Proven experience building marketing functions from the ground up in startups.
• Familiarity with affiliate and influencer ecosystems in gaming or entertainment.

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off