Since our founding, weβve launched 10 large-scale iGaming products across Tier 1β3 markets worldwide β and this is just the beginning.
At iPlayTech, we attract top-tier talent, optimize processes fast, and expand fearlessly into new regions. Our brands are recognized and respected by players worldwide β and we regularly appear at the biggest gaming expos in Europe and the Americas.
We donβt follow the future of iGaming β we help build it. Join a team that launches, scales, and evolves β without the red tape.
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Β· 73 views Β· 10 applications Β· 22d
Finance Manager
Full Remote Β· EU Β· Product Β· 2 years of experienceWe are an iGaming company with over three years of experience and a team of more than 1000+ specialists. Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and...We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.
Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.Join the team that launches new projects in various markets and shapes the future of the iGaming industry.
What experience is important to us:- Proficiency in Excel (pivot tables, formulas, data analysis).
- Analytical mindset, ability to work with large datasets, attention to numbers, and accuracy in calculations.
- Knowledge of transactions, banking operations, payment tools, and interactions between payment participants.
- Responsibility, attention to detail, and organizational skills.
- Experience with financial planning, budgeting, and reporting.
Understanding of cryptocurrencies and international financial operations.
What you will do:
- Prepare and manage payment schedules, ensuring timely execution.
- Oversee partner payments, account balances, and manual adjustments.
- Prepare and analyze financial reports (P&L, Cash Flow, Balance Sheet).
- Conduct budgeting, forecasting, and variance analysis.
- Manage accounts receivable, partner program payments, and service refunds.
- Analyze financial performance, identify risks, and optimize processes.
- Collaborate with internal teams and external partners on financial matters.
Why you should join us:
- We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) β save time by avoiding commuting.
- Paid vacation and sick leave β we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
- Cool creative gifts for holidays and events β we know how important it is to delight our employees on special occasions.
- Competitive salary β your contribution will be properly valued.
- Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member.
- 100% guaranteed professional development and acquisition of new skills.
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Β· 71 views Β· 9 applications Β· 27d
Head VIP/IGaming
Full Remote Β· EU Β· Product Β· 2 years of experience Β· B1 - IntermediateWe are a dynamic and fast-growing iGaming company with over three years of success in the global market and a passionate team of 1,000+ talented professionals. Our portfolio boasts 10 large-scale, high-performing projects that consistently engage players...We are a dynamic and fast-growing iGaming company with over three years of success in the global market and a passionate team of 1,000+ talented professionals. Our portfolio boasts 10 large-scale, high-performing projects that consistently engage players and thrive across Tier 1β3 markets.
Innovation, player satisfaction, and cutting-edge technology are at the heart of everything we do. We take pride in creating premium gaming experiences, building strong relationships with our players, and continuously improving our products to stay ahead in this competitive industry.
As part of our ambitious growth strategy, we are seeking an experienced and results-driven Head of VIP Department who will elevate our VIP operations to the next level. This role offers the opportunity to shape the departmentβs vision, optimize processes, and lead a high-performing team dedicated to maximizing player loyalty, engagement, and lifetime value.
Role Objective
To expand the VIP department, efficiently distribute projects among several team leads, and enhance processes for maximum effectiveness.
Probation Period Tasks (2β3 months)
- Conduct a full audit of current VIP processes.
- Review team performance: KPIs, productivity, and efficiency.
Develop proposals for internal process improvements and bonus program enhancements for VIP players.
Key Responsibilities
- Lead and manage the VIP team on the project.
- Achieve key performance targets for the VIP department.
- Set up and implement bonus policies and personalized offers for VIP players.
- Collaborate with the product and promo teams on VIP-related initiatives.
Plan and oversee retention strategies for VIP players.
Requirements
- Proven experience as Team Lead / Head of VIP in the iGaming industry.
- Experience managing a team of 10+ people.
- Practical experience creating or adjusting bonus policies for VIP players.
- Strong understanding of retention metrics and loyalty tools.
Excellent communication and leadership skills.
πΈWe Offer:
- π» Full-time remote work: MonβFri, 10:00β19:00 (UTC+2)
- π A day off on your birthday
- π΄ Paid vacation and sick leave
- πΈ Competitive salary
π Participation in internal events and knowledge-sharing initiatives
Want to grow your career in a dynamic, fast-paced environment? Join us!
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Β· 109 views Β· 16 applications Β· 14d
Head of Retention
Full Remote Β· EU Β· Product Β· 2 years of experience Β· A1 - BeginnerWhat experience is important: 2+ years of experience as Head of CRM (or similar management position). Successful experience managing a team of 5+ people. Experience developing and implementing multi-channel strategies for player engagement and...What experience is important:
- 2+ years of experience as Head of CRM (or similar management position).
- Successful experience managing a team of 5+ people.
- Experience developing and implementing multi-channel strategies for player engagement and retention.
- Excellent understanding of A/B testing, data-driven optimization, and KPI metrics.
- Skill in segmenting the customer base and building personalized offers.
- Knowledge of the iGaming industry, retention and monetization principles.
- (A plus) experience working with Smartico CRM and creating loyalty programs.
What you will do:
- Develop and implement a CRM strategy for online casinos with the aim of increasing retention, engagement, and LTV.
- Plan and launch multi-channel marketing campaigns (email, push, SMS, messengers) based on segmentation and personalization.
- Analyze user behavior and activity, identify insights for growth and efficiency.
- Evaluate campaign performance using metrics (Retention Rate, ARPU, ROI, Churn, Conversion).
- Manage and configure the CRM platform and marketing automation tools.
- Lead a team of CRM specialists, developing their expertise and effectiveness.
- Collaborate with development, marketing, and analytics teams to synchronize strategies.
- Track trends and innovations in iGaming and implement best retention practices.
Why you should consider this opportunity:
- Remote-first format: MonβFri, 10:00β19:00 (UTC+2) β skip the commute.
- Paid vacation & sick leave, plus an extra day off for your birthday.
- Competitive compensation that fairly reflects your expertise and impact.
- Engaging corporate events to learn, share experience, and grow with like-minded professionals.
- No micromanagement: we trust our team, encourage initiative, and keep a flat hierarchy for fast decisions.
- Ongoing professional development: continuous support to build new skills and advance your career.
- Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.
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Β· 34 views Β· 4 applications Β· 16d
Head of Deliverability
Full Remote Β· EU Β· Product Β· 3 years of experience Β· A2 - ElementaryWe are an iGaming company with more than three years of experience and a team of 1000+ specialists. Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations. The company attracts and...We are an iGaming company with more than three years of experience and a team of 1000+ specialists.
Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.
The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations
We are looking for Head of Deliverability which key responsibilities include advanced diagnostics and strategic analysis of the email environment (SPF, DKIM, DMARC, DNS configuration, blacklist monitoring), proactive reputation management, close collaboration with marketing teams, compliance monitoring, and performance reporting.
Responsibilities:
- Email Deliverability Monitoring: Track and improve deliverability metrics across transactional and marketing campaigns.
- Advanced Diagnostics: Conduct technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring) and implement improvements.
- Reputation Management: Maintain domain and IP reputation, manage blacklists, and reduce spam complaints.
- Compliance Management: Ensure compliance with international laws and regulations (e.g., GDPR) and provider-specific policies.
- Collaboration: Work with marketing and IT teams to align campaign strategies with best deliverability practices.
Reporting & Analysis: Provide detailed reports on performance, identify trends, and recommend actionable improvements.
Key Skills and Experience:
- 3+ years of experience in email marketing or email deliverability.
- Proven track record in improving deliverability and sender reputation.
- Hands-on experience with CRM and ESP platforms (e.g., Customer.io, Sendgrid).
- Proficiency with analytics tools (PowerBI, LookerStudio) for deliverability insights.
- Experience with warm-up and monitoring tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
- Strong understanding of SPF, DKIM, DMARC protocols, DNS configuration, and troubleshooting.
- Knowledge of dedicated/shared IP infrastructure, IP warming, and reverse DNS.
- Familiarity with GDPR and international email compliance standards.
- Ability to explain complex technical topics to non-technical stakeholders.
Strong analytical skills, detail orientation, and ability to work with large datasets.
Nice to Have:
- Experience designing long-term deliverability strategies across multiple regions.
- Knowledge of segmentation, personalization, and content relevance as engagement drivers.
Strong communication and training skills to educate internal teams on email best practices
Why you should join us:
- We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) β save time by avoiding commuting.
- Paid vacation and sick leave β we care about your health and timely rest.
- Cool creative gifts for holidays and events β we know how important it is to delight our employees on special occasions.
- Competitive salary β your contribution will be properly valued.
- Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member.
100% guaranteed professional development and acquisition of new skills.
This role is designed for someone who can build and lead the deliverability function from scratch, ensuring that email remains a reliable and effective communication and marketing channel for the company
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Β· 66 views Β· 13 applications Β· 9d
Business Development Manager PSP (Turkey)
Full Remote Β· Azerbaijan, Turkey, Ukraine Β· Product Β· 4 years of experience Β· B2 - Upper IntermediateWe are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1β3 countries. The company attracts and...We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists.
Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1β3 countries. The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
Join the team that launches new projects in various markets and shapes the future of the iGaming industry.Weβre looking for a Business Development Manager PSP (Turkey) to help us expand and optimize our payment infrastructure in the Turkish market. You will be responsible for sourcing and onboarding local PSPs, managing integrations, and improving the performance of our cashier under the guidance of the Head of PSP.
Key Responsibilities:
- Research and onboard new Turkish payment service providers (PSPs)
- Build and maintain strong relationships with local providers (Turkish/English)
- Negotiate commercial terms, SLAs, and technical requirements
- Manage full-cycle integrations: documentation, testing, coordination with dev team
- Monitor key metrics (success rate, conversion, commission rates) and ensure stability
- Analyze the payment market and propose enhancements to existing payment flows
- Maintain a live database of providers, payment methods, and integration status
Requirements:
- 2+ years of experience in iGaming, FinTech, or PSPs
- Fluency in Turkish and English (B2+) is mandatory
- Proven negotiation and communication skills
- Strong understanding of the Turkish payment landscape
- Ability to work autonomously and manage multiple priorities
- Bonus: experience with cashier systems, crypto payments, or transaction cost optimization
Why you should join us:
We work remotely: MonβFri, from 10:00 to 19:00 (GMT+3) β save time by avoiding commuting
Work equipment β everything you need for your productivity and comfort
Paid vacation and sick leave β we care about your health and timely rest
Cool creative gifts for holidays and events β we know how important it is to delight our employees on special occasions
Competitive salary β your contribution will be properly valued
Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise
Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member
Referral program in the company β build a dream team with us and receive nice bonuses
100% guaranteed professional development and acquisition of new skillsAs a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.
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Β· 98 views Β· 8 applications Β· 22d
Ruby on Rails + Vue
Full Remote Β· EU Β· Product Β· 1.5 years of experienceWe are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and...We are an iGaming company with over 4+ years of experience and a team of more than 1300+ specialists.
Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.Join the team that launches new projects in various markets and shapes the future of the iGaming industry.
Key Responsibilities:
- Support and development of the open-source Chatwoot platform.
- Customization of functionality to fit internal processes.
- Integration of Chatwoot with external services via API and Webhooks.
Working with the frontend (Vue) to make adjustments to the interface and chat widget.
Experience & Required Skills:- Experience in Ruby on Rails development (must)
- Proficiency in working with PostgreSQL, Redis, Sidekiq.
- Knowledge of Vue, TypeScript, and JavaScript.
Why you should join us:
- Paid vacation and sick leave β we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
- Cool creative gifts for holidays and events β we know how important it is to delight our employees on special occasions.
- Competitive salary β your contribution will be properly valued.
- Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member.
- Referral program in the company β build a dream team with us and receive nice bonuses.
- 100% guaranteed professional development and acquisition of new skills.
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Β· 137 views Β· 14 applications Β· 2d
Head of Email Deliverability/IGaming
Full Remote Β· EU Β· Product Β· 3 years of experienceWe are a fast-growing iGaming company with 4+ years of experience and a strong team of 1300+ talented specialists! With 10+ successful projects thriving across Tier 1-3 countries, we continue to expand and shape the future of the iGaming industry. We...We are a fast-growing iGaming company with 4+ years of experience and a strong team of 1300+ talented specialists! πͺ
With 10+ successful projects thriving across Tier 1-3 countries, we continue to expand and shape the future of the iGaming industry. We value highly qualified professionals who help us grow and deliver the best results globally.
We are looking for Head of Deliverability which key responsibilities include advanced diagnostics and strategic analysis of the email environment (SPF, DKIM, DMARC, DNS configuration, blacklist monitoring), proactive reputation management, close collaboration with marketing teams, compliance monitoring, and performance reporting.
Be part of a team that launches exciting new projects worldwide! π
Responsibilities:
- Email Deliverability Monitoring: Track and improve deliverability metrics across transactional and marketing campaigns.
- Advanced Diagnostics: Conduct technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring) and implement improvements.
- Reputation Management: Maintain domain and IP reputation, manage blacklists, and reduce spam complaints.
- Compliance Management: Ensure compliance with international laws and regulations (e.g., GDPR) and provider-specific policies.
- Collaboration: Work with marketing and IT teams to align campaign strategies with best deliverability practices.
Reporting & Analysis: Provide detailed reports on performance, identify trends, and recommend actionable improvements.
Key Skills and Experience:
- 3+ years of experience in email marketing or email deliverability.
- Proven track record in improving deliverability and sender reputation.
- Hands-on experience with CRM and ESP platforms (e.g., Customer.io, Sendgrid).
- Proficiency with analytics tools (PowerBI, LookerStudio) for deliverability insights.
- Experience with warm-up and monitoring tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
- Strong understanding of SPF, DKIM, DMARC protocols, DNS configuration, and troubleshooting.
- Knowledge of dedicated/shared IP infrastructure, IP warming, and reverse DNS.
- Familiarity with GDPR and international email compliance standards.
- Ability to explain complex technical topics to non-technical stakeholders.
Strong analytical skills, detail orientation, and ability to work with large datasets.
Nice to Have:
- Experience designing long-term deliverability strategies across multiple regions.
- Knowledge of segmentation, personalization, and content relevance as engagement drivers.
Strong communication and training skills to educate internal teams on email best practices
Why you should join us:
- We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) β save time by avoiding commuting.
- Paid vacation and sick leave β we care about your health and timely rest.
- Cool creative gifts for holidays and events β we know how important it is to delight our employees on special occasions.
- Competitive salary β your contribution will be properly valued.
- Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member.
100% guaranteed professional development and acquisition of new skills.
This role is designed for someone who can build and lead the deliverability function from scratch, ensuring that email remains a reliable and effective communication and marketing channel for the company
π Join one of the strongest teams in iGaming and unlock your full potential!
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Β· 231 views Β· 50 applications Β· 1d
Operations Manager (Junior)
Full Remote Β· Ukraine Β· Product Β· 2 years of experience Β· B1 - IntermediateWe are IGaming company and looking for a motivated Junior Operations Manager to join our growing team. What you will do: Work with daily operational tasks to support projects. Prepare and update reports in Excel/Google Sheets. Communicate with partners...We are IGaming company and looking for a motivated Junior Operations Manager to join our growing team.
What you will do:
- Work with daily operational tasks to support projects.
- Prepare and update reports in Excel/Google Sheets.
- Communicate with partners and internal teams to ensure smooth processes.
- Help with documentation and coordination between departments.
Monitor ongoing tasks and follow deadlines.
What we expect:
- 1-1,5+ years of experience in operations, project coordination or a similar role (IGaming field will be a plus)
- Experience in multitasking mode
- Experience in project management will be a great plus
- Strong attention to detail and ability to organize tasks.
- Good knowledge of Excel/Google Sheets.
Proactive attitude and willingness to learn.
We offer:
- Work schedule: 10:00 β 19:00 Kyiv time.
- Fully remote work format.
- Supportive and professional team.
- Opportunities to grow in operations and related areas.
Competitive salary
If youβre looking for your first serious step in operations and want to grow with us β apply now! π
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Β· 66 views Β· 14 applications Β· 20d
Chief Commercial Officer (iGaming)
Full Remote Β· Worldwide Β· Product Β· 3 years of experience Β· B2 - Upper IntermediateWe are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1β3 markets, serving thousands of active players worldwide. We value...We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1β3 markets, serving thousands of active players worldwide. π
We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. π
We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.
What Youβll Do
- Develop and implement retention strategies across all company brands.
- Lead and oversee VIP management programs.
- Design and monitor loyalty programs, CRM campaigns, and personalized offers.
- Collaborate with marketing and product teams to increase LTV and ARPU.
- Implement player segmentation tools and automate communications (email, push, SMS, in-app).
- Lead and mentor a team of CRM/Retention Managers, promoting best practices.
- Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
- Optimize bonus policies to balance profitability and player retention.
- Monitor KPI achievement across all projects in terms of retention and loyalty.
Negotiate with game providers and partners to secure better collaboration terms and maximize value.
What Weβre Looking For
- Proven leadership experience in iGaming, Gambling, or Betting.
- Deep understanding of retention marketing and player behavior.
- Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
- Experience in building and scaling retention strategies.
- Exceptional analytical, strategic, and leadership skills.
Excellent communication and team management abilities.
Why Join Us
- Fully equipped home office setup π₯οΈ
- Paid vacation, sick leave, and holiday gifts π΄π
- Competitive salary and performance bonuses π°
- Internal knowledge-sharing events and professional development opportunities π
- Open, collaborative environment with no micromanagement β¨
A culture of innovation, collaboration, and growth π
We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!
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Β· 26 views Β· 5 applications Β· 14d
Chief Commercial Officer
Full Remote Β· EU Β· Product Β· 2 years of experienceWe are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1β3 markets, serving thousands of active players worldwide. We value top-tier...We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1β3 markets, serving thousands of active players worldwide. π
We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. π
We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.
What Youβll Do
- Develop and implement retention strategies across all company brands.
- Lead and oversee VIP management programs.
- Design and monitor loyalty programs, CRM campaigns, and personalized offers.
- Collaborate with marketing and product teams to increase LTV and ARPU.
- Implement player segmentation tools and automate communications (email, push, SMS, in-app).
- Lead and mentor a team of CRM/Retention Managers, promoting best practices.
- Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
- Optimize bonus policies to balance profitability and player retention.
- Monitor KPI achievement across all projects in terms of retention and loyalty.
- Negotiate with game providers and partners to secure better collaboration terms and maximize value.
What Weβre Looking For
- Proven leadership experience in iGaming, Gambling, or Betting.
- Deep understanding of retention marketing and player behavior.
- Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
- Experience in building and scaling retention strategies.
- Exceptional analytical, strategic, and leadership skills.
- Excellent communication and team management abilities.
Why Join Us
- Paid vacation, sick leave, and holiday gifts π΄π
- Competitive salary and performance bonuses π°
- Internal knowledge-sharing events and professional development opportunities π
- Open, collaborative environment with no micromanagement β¨
- A culture of innovation, collaboration, and growth π
We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!
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Β· 14 views Β· 2 applications Β· 14d
Head of Retention
Full Remote Β· EU Β· Product Β· 4 years of experienceWe are an iGaming company with 5+ years on the market and a team of 1300+ professionals. Our portfolio includes 10+ successful projects that are popular among clients and operate in Tier 1β3 countries. Weβre looking for a Head of Retention - a strategic...We are an iGaming company with 5+ years on the market and a team of 1300+ professionals.
Our portfolio includes 10+ successful projects that are popular among clients and operate in Tier 1β3 countries.
Weβre looking for a Head of Retention - a strategic leader who will develop and scale multi-channel retention strategies, boost key performance metrics (LTV, ROI, Retention Rate), and guide the team toward excellence.
π Responsibilities
- Build and execute a comprehensive Retention & CRM strategy across multiple iGaming projects.
- Plan and launch multi-channel marketing campaigns (email, push, SMS, messengers, calls).
- Segment user base, design personalized offers, and develop automated communication flows.
- Analyze player behavior and campaign performance using metrics such as Retention Rate, ARPU, ROI, Churn, Conversion.
- Manage and optimize CRM platforms and marketing automation tools.
- Lead a team of CRM specialists: set goals, monitor performance, and mentor professional growth.
- Collaborate with marketing, analytics, dev, and creative teams to synchronize initiatives.
Stay up to date with industry trends and apply best retention practices in iGaming.
π§ Key Skills & Experience
- 2+ years of experience as Head of CRM, Retention Lead, or CRM Manager.
- Proven experience managing a team of 5+ people.
- Deep understanding of player lifecycle, segmentation, and engagement flows.
- Strong knowledge of A/B testing, data analysis, and KPI optimization.
- Hands-on experience with CRM & ESP platforms (Smartico, Customer.io, Emarsys, etc.).
- Understanding of multi-channel marketing and retention mechanics in iGaming.
Proficiency with analytical tools (Google Sheets, Power BI, Looker Studio).
π‘ Nice to Have
- Experience developing loyalty or VIP programs, dynamic bonuses, or cashback systems.
- Knowledge of dynamic segmentation logic (LDD, wager, GGR, churn).
- Awareness of compliance and communication regulations in different regions.
- Experience scaling retention strategies across multiple GEOs (EU, LATAM, SEA).
π Why Join Us:
π‘ Remote work (MonβFri, 10:00β19:00 UTC+2).
ποΈ Paid vacation & sick leave, plus a day off on your Birthday π.
πΈ Competitive salary β your expertise will be valued.
π€ Participation in internal company events & knowledge sharing.
π« No micromanagement, no rigid hierarchy β quick decisions & open communication.
π Guaranteed professional development & new skills growth.
If youβre ready to take responsibility for finances in a fast-growing iGaming company, weβd love to hear from you! π
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Β· 53 views Β· 9 applications Β· 1h
CRM Manager
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· B1 - IntermediateWe are an iGaming company with over three years of experience and a team of more than 1000+ specialists. Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts and...We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.
Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.Due to the expansion of the department, we are looking for a Retention Manager to join the team.
Join the team that launches new projects in various markets and shapes the future of the iGaming industry.
Responsibilities:
- Launch and optimization of push campaigns (regular and triggered)
- A/B testing of offers, formats, and segments
- Analysis of Retention, ARPU, and LTV
Collaboration with the media buying team
Requirements:
- 1+ year of experience in retention marketing (push/email/in-app)
- Experience with OneSignal / Firebase / Braze or similar platforms
- Understanding of metrics and ability to work with analytics
English β sufficient for reading documentation and platform interfaces
Trial period goals:
- Launch push notifications in 2 applications
- Conduct 5 A/B tests with analytics
Develop a 6-month growth plan
We offer:
- Competitive compensation in USD
- Fully remote work and flexible schedule
- Paid vacation and sick leave
- Minimal bureaucracy and fast decision-making
- Opportunities to implement ideas and grow
- A friendly and ambitious team of like-minded people
As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.
Join the best! π
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Β· 33 views Β· 7 applications Β· 8d
Head of Retention / IGaming/CIS
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· B1 - IntermediateWe are an iGaming company with over three years of experience and a team of 1000+ specialists. Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations. We attract and value highly...We are an iGaming company with over three years of experience and a team of 1000+ specialists.
Our achievements include 8 large projects that are popular among our clients and successfully operate in Tier 1-3 locations.
We attract and value highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new markets.
Due to the expansion of our department, we are looking for a Head of Retention (CRM)
Responsibilities:
- Develop and implement a CRM strategy for online casinos to improve customer retention, engagement, and monetization.
- Plan and implement multi-channel marketing campaigns using customer segmentation and personalization.
- Analyze user behavior and activity
- Assess the effectiveness of CRM campaigns using analytics
- Lead and oversee the CRM|Retention team.
- Collaborate with development, marketing, and analytics teams to align CRM strategies with business goals.
- Stay up to date with trends in the iGaming industry
Our Requirements:
- At least 2 years of experience as Team Lead / Head of Retention (CRM)
- Ability to manage a team of 5 or more people.
- Experience in developing a multichannel customer engagement strategy.
- Knowledge of A/B testing methodologies and data-driven optimization practices.
- Knowledge Russian or Ukrainian language
- Ability to segment customer databases and develop personalized offers.
Why you should join us:
- We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2) β save time by avoiding commuting.
- Paid vacation and sick leave β we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
- Competitive salary β your contribution will be properly valued.
- Participation in company internal events β knowledge exchange among colleagues and enhancing your expertise.
- Freedom from micromanagement and rigid hierarchies β we make decisions quickly, and you can always reach out for advice directly from any team member.
- 100% guaranteed professional development and acquisition of new skills.
- As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.
If this vacancy interests you, send us your resume β you might be exactly who we're looking for!
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Β· 13 views Β· 0 applications Β· 7d
BizDev of User Acquisition (IGaming)
Full Remote Β· Countries of Europe or Ukraine Β· Product Β· 2 years of experience Β· B2 - Upper IntermediateWe are an iGaming company with over three years of experience and a team of more than 1300+ specialists. Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries. The company attracts...We are an iGaming company with over three years of experience and a team of more than 1300+ specialists.
Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.
We are looking for ambitious User Acquisition Business Development Manager.
Responsibilities:
- Parsing and searching for local partners in Turkey (Facebook, Google, Telegram, SEO, UAC, streamers).
- Initiating first contact with webmasters, agencies, and media buying teams.
- Presenting brands and launch conditions.
- Checking traffic sources and performing initial partner scoring (sources, volumes, quality).
- Maintaining spreadsheets and regularly updating the database of active and potential partners.
- Monitoring competitorsβ offers and rates, collecting market insights.
Requirements:
- At least 1 year of experience in affiliate or sales positions (preferably in iGaming / betting).
- Understanding of the Turkish market and main traffic sources (FB, Google, UAC, Telegram).
- English + basic Turkish (preferred, but not mandatory).
- Strong communication skills β ability to build initial contact and close partners for test launches.
- Confident user of spreadsheets and databases.
Goal:
Generate new partners for the Turkish direction, prepare them for launch, and transfer qualified partners to affiliate managers.As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.
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Β· 15 views Β· 7 applications Β· 6d
Sales Manager (with Turkish)
Full Remote Β· Turkey, Georgia Β· Product Β· 2 years of experienceWe are an iGaming company with over three years of experience and a team of more than 1,000 professionals. Our portfolio includes 8 successful large-scale projects that are popular among clients and operate effectively across Tier 1β3 countries. We value...We are an iGaming company with over three years of experience and a team of more than 1,000 professionals. Our portfolio includes 8 successful large-scale projects that are popular among clients and operate effectively across Tier 1β3 countries.
We value and attract highly qualified specialists, which allows us to build efficient processes and expand into new markets. Join a team that launches new projects worldwide and shapes the future of the iGaming industry.
Who are we looking for?
πΌ A responsible Sales Manager to work on the Turkish line of our contact center.
πΉοΈ Your main task is to promote and sell our gaming brands to customers, working remotely and using your sales skills to achieve outstanding results.What we expect:
βοΈ At least 2 year of experience in sales, call center or customer support.
π Fluent Turkish for communication with clients (Russian or English will be a plus).
π£οΈ Strong persuasion and negotiation skills, ability to handle objections effectively.
β‘ Stress resistance, friendliness and a positive attitude.
π» Access to your own PC or laptop.Your responsibilities:
π Active sales of gaming products to clients in Turkish via outbound calls.
π Handling objections and finding solutions to close deals successfully.
π‘ Maintaining a high level of service and building long-term client relationships.
π Sharing relevant information with other departments when necessary.
π Proposing ideas to improve sales processes and increase conversion rates.Working conditions:
π Schedule: 5/2 (rotating days off).
Why join us?
π― All the tools and resources you need for productive, comfortable work.
π° Competitive salary.
ποΈ Paid vacation and sick leave.
π Opportunities for professional and financial growth.
π€ Friendly supportive team.Join the best!
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