iPlayTech

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.
 

We are looking for a Finance Manager with a strong analytical background to take ownership of PSP operations, financial reconciliation, balance management, and financial data accuracy.
 

This role combines finance, payment operations, and data analytics. You will work with large volumes of financial data, monitor balances across payment providers, investigate discrepancies, and improve reconciliation processes through advanced Google Sheets formulas and automation.
 

If you enjoy working with numbers, solving complex financial issues, and making financial processes more efficient, this role could be a great fit.
 

Responsibilities

• Perform daily PSP and project reconciliations, ensuring the accuracy and completeness of financial data.
• Review and reconcile PSP statements, monitor balances, and investigate discrepancies.
• Calculate FX losses and analyze differences arising from currency exchange operations.
• Reconcile partner payments, including marketing-related transactions.
• Manage balance transfers between PSPs and ensure sufficient funds for ongoing operations.
• Analyze financial data to identify anomalies, trends, and potential risks.
• Investigate the root causes of discrepancies and ensure their timely resolution.
• Develop and optimize Google Sheets formulas for financial calculations, reconciliation, and reporting.
• Automate repetitive workflows and optimize spreadsheet performance when working with large datasets.
• Maintain existing Google Apps Script automations for data imports and spreadsheet management.
• Participate in the migration to Odoo and help configure financial accounts, templates, and methods.
• Participate in scheduled weekend on-call rotations to monitor balances and handle urgent financial operations.
   

Requirements

• Previous experience as a Financial Analyst, Finance Manager, Business Analyst, or in a similar analytical finance role.
• Understanding of PSP operations, payment processing, and financial reconciliation.
• Advanced Google Sheets or Excel skills, including complex formulas such as QUERY, FILTER, INDEX, MATCH, LOOKUP, and ARRAYFORMULA.
• Ability to optimize formulas and work efficiently with large datasets.
• Basic knowledge of Google Apps Script and the ability to maintain existing scripts.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies and determine their root causes.
• Understanding of FX operations and multi-currency transactions.
• High attention to detail and commitment to financial data accuracy.
• Ability to work independently, manage priorities, and meet daily deadlines.
• Willingness to participate in scheduled weekend on-call rotations.
   

Nice to Have

• Experience working with multiple PSPs or payment service providers.
• Background in iGaming, fintech, payment processing, e-commerce, or other high-volume transaction environments.
• Experience with Odoo or other ERP systems.
• Experience with Odoo implementation or migration.
• Knowledge of Power BI, Looker Studio, or other business intelligence tools.
• Understanding of accounting processes, financial controls, and management reporting.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and professional skills.
• Paid vacation and sick leave.
• Professional onboarding and ongoing team support.
• Career growth and professional development opportunities.
• Access to consultations with a corporate psychologist.
• Various internal team activities and employee initiatives.
   

Ready to Take the Next Step?

Join a team where your analytical skills and attention to detail can make a real impact. Take ownership of financial processes, solve complex challenges, and contribute to improving and automating financial operations.

If you enjoy working with data, finding solutions, and turning analytical insights into practical improvements, we would be happy to hear from you!

We are an iGaming company with more than three years of experience and a team of 1,000+ specialists.

Our portfolio includes eight major projects that are popular with our customers and successfully operate in Tier 1–3 markets. We value skilled people who help us build efficient processes and expand into new markets.

🔎 We’re looking for a Reliability Specialist / Production Support Engineer with at least one year of experience to join our Product Availability team — the people who keep our web products accessible and running reliably.

If you enjoy figuring out why something broke and seeing the impact of your work, this role could be your next step.

🛠 What you’ll do

• Monitor alerts and respond to issues affecting websites, payments, registration, tracking, CDN, and DNS.
• Investigate problems using logs, metrics, browser network requests, and information from external providers.
• Restore service or escalate incidents with a clear explanation of the impact and what you’ve already checked.
• Follow incidents through to resolution or a clear handover.
• Participate in an on-call rotation using PagerDuty, responding to incidents according to an agreed schedule.

• Improve monitoring and help automate repetitive tasks

   

✅ Must-have skills

• 1+ year of experience in system administration, NOC, L2+ technical support, or a similar technical role.
• Hands-on troubleshooting experience: you can walk us through a real incident, your actions, and the outcome.
• Understanding of DNS, HTTP/HTTPS, and SSL certificates, including common issues and how to investigate them.
• Experience with Cloudflare or another CDN.
• Ability to use browser DevTools, curl, and logs to inspect requests and investigate errors.
• Basic knowledge of Git/GitHub and YAML.

• Practical experience using AI for technical tasks, such as troubleshooting, creating scripts, or automating workflows with Claude Code, Cursor, Copilot, or similar tools. You can provide relevant context, explain the task, and verify the results.

   

• Willingness to participate in an on-call rotation.

🌟 Nice to have

• Experience in iGaming, affiliate marketing, e-commerce, or fintech.
• Familiarity with Grafana, Uptime Kuma, or other monitoring tools.

• Experience with n8n, Zapier, Make, or building Telegram bots.

   

🎁 What we offer

• 100% remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Professional training and career growth opportunities.
• A supportive team and transparent communication.

• Access to a corporate psychologist.

   

🚀 Ready to help keep our products running?

Apply and tell us about a technical issue you helped solve — what went wrong, how you investigated it, and what happened next. We’d love to hear your story!

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations.

We’re looking for a Junior / Junior+ SEO Specialist with 1+ year of hands-on experience to join our growing iGaming team.

What you'll do

• Collect and cluster keywords to build semantic cores.
• Optimize website pages (on-page SEO, meta tags, internal linking, content structure).
• Perform basic technical SEO audits and identify issues.
• Monitor SEO performance and suggest improvements.

• Prepare clear tasks for copywriters and developers.

   

What we're looking for

• 1+ year of practical SEO experience working with websites.
• Understanding of on-page/off-page SEO and keyword research.
• Experience with Wordstat, Key Collector, or Keys.so.
• Familiarity with Screaming Frog or Netpeak Spider.
• Experience with Google Search Console, Google Analytics, Yandex Webmaster, and Yandex Metrica.

• Basic knowledge of HTML, WordPress, and Google Sheets/Excel.

   

Nice to have: Experience in iGaminolg or affiliate SEO, familiarity with Ahrefs, Semrush, Serpstat, or AI tos.

What we offer

• 100% remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Mentorship from an experienced SEO Team Lead.
• Professional training and career growth opportunities.

• Supportive team, transparent communication, and a corporate psychologist.

   

Interested? Send us your CV and a few words about the SEO projects you've worked on. We'd love to hear from you!

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Product Owner with a strong background in Tier-1 markets to lead product development, drive business growth, and create outstanding player experiences.
 

This is a high-impact role for someone who combines strong product thinking, data-driven decision-making, and deep expertise in casino products.
 

🌍 Fully Remote
📈 Direct Impact on Product Strategy & Business Results
🚀 International Tier-1 Focus
💡 High Level of Ownership & Decision-Making
 

About the Role

As a Product Owner, you will take ownership of casino product development, collaborate with cross-functional teams, and drive product initiatives from discovery to delivery.
 

You will be responsible for identifying growth opportunities, improving player experience, optimizing product performance, and delivering features that create measurable business impact across Tier-1 markets.
 

Responsibilities

• Own and manage the product roadmap and backlog
• Define product vision, strategy, and priorities based on business goals and player needs
• Analyze product performance and monitor key metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Conduct market, competitor, and player research across Tier-1 markets
• Create product requirements, specifications, user stories, and feature documentation
• Collaborate closely with CRM, Analytics, Design, and Development teams
• Drive A/B testing initiatives and data-driven product improvements
• Optimize retention mechanics, bonus systems, and player journeys
• Identify growth opportunities and scale successful product initiatives
• Ensure timely delivery of product features and improvements
 

Requirements

• 4+ years of Product Owner or Product Management experience within iGaming
• Strong experience working with Tier-1 markets
• Deep understanding of casino product metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Hands-on experience with analytics and experimentation tools (Google Analytics, Hotjar, Power BI, Amplitude, or similar)
• Strong knowledge of player behavior, segmentation, and customer journey mapping
• Experience designing and optimizing retention strategies
• Experience with bonus mechanics, gamification, and engagement systems
• Strong understanding of UI/UX principles and product development processes
• Experience working with cross-functional teams and managing product backlogs
• Excellent analytical, communication, and stakeholder management skills
• Fluent Ukrainian and Russian communication skills
• English proficiency (B2+) will be considered a strong advantage
 

What We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Opportunity to directly influence product strategy and business performance
 

Why Join Us?

We are building products used by players across multiple international markets and continuously investing in innovation, growth, and product excellence.
 

If you're passionate about product development, analytics, experimentation, and creating exceptional player experiences, we'd love to hear from you.
 

🚀 Apply now and become part of our growing Product Team!

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Head of VIP Operations to own the entire VIP business vertical across PreVIP, VIP, High Roll, Recovery, and Reactivation. You will be responsible for commercial performance, player lifecycle management, and revenue growth while leading multiple operational teams.
 

Responsibilities

• Own the end-to-end VIP lifecycle across PreVIP, VIP, High Roll, Recovery, and Reactivation.
• Drive VIP revenue growth and own key commercial KPIs.
• Lead multiple teams through Heads and Team Leads.
• Optimize player retention, reactivation, and PreVIP to VIP conversion.
• Partner with the Retention team to maximize the commercial impact of campaigns and offers.
• Build and scale efficient VIP operational processes.
• Analyze business performance and drive continuous improvements.
   

Requirements

• 5+ years of leadership experience in VIP Operations within the iGaming industry.
• Proven experience managing the full VIP lifecycle, including High Roll.
• Strong ownership of commercial KPIs (P&L, IN/OUT, Hold, Churn, or similar metrics).
• Experience leading multiple teams through Heads and Team Leads.
• Deep understanding of VIP player behavior, retention, and lifecycle management.
• Strong analytical and strategic decision-making skills.
• Experience with PreVIP operations will be considered an advantage.
   

We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Direct ownership of VIP business performance with the opportunity to shape strategy and drive revenue growth
   

Ready to take ownership of one of the most important business verticals in a fast-growing iGaming company? We'd love to hear from you.

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful products operating across Tier 1–3 markets worldwide.

Driven by innovation, data, and operational excellence, we create engaging player experiences and continue to expand our global presence. Our teams work in a dynamic, fast-paced environment where ownership, collaboration, and continuous growth are at the core of everything we do.

We are looking for an experienced Head of VIP  to lead the end-to-end VIP player lifecycle and drive the commercial performance of the VIP segment.

This is a senior leadership role responsible for managing the entire player journey across PreVIP → VIP → High Roll → Reactivation, ensuring sustainable revenue growth, player retention, and operational excellence.

Key Responsibilities

• Own and manage the full VIP lifecycle, including Active VIP, Recovery, Reactivation, and High Roll segments.
• Drive VIP revenue growth by increasing player activity, deposits, retention, and lifetime value.
• Monitor and optimize key performance metrics, including churn, downgrade, reactivation, and VIP base stability.
• Lead the High Roll function, ensuring effective management, retention, and development of high-value players while balancing commercial opportunities and player risk.
• Oversee the PreVIP pipeline, improving conversion into the VIP segment and accelerating the progression of high-potential players.
• Execute retention initiatives and promotional offers in partnership with the Retention team, ensuring they translate into measurable financial results.
• Evaluate the effectiveness of VIP offers and campaigns, providing actionable feedback to improve segmentation and commercial performance.
• Lead and develop multiple management layers, 
• Set objectives, monitor KPIs, and drive operational excellence across all teams.

• Oversee the relevance and effectiveness of VIP communications across all touchpoints, ensuring a consistent player experience.

   

Areas of Responsibility

• VIP Revenue (IN / IN-OUT)
• Active VIP player base
• VIP Retention and Churn
• Reactivation performance
• PreVIP to VIP conversion
• Player engagement, deposit behavior, and lifetime value

• Financial performance of the VIP segment

   

Nice to Have

• Experience managing a PreVIP function.
• Experience designing and optimizing operational processes.

• Proven track record of scaling VIP operations and growing revenue through player lifecycle management.

   

What We Offer

• Fully remote work.
• Competitive compensation package with a fixed salary and a monthly performance-based KPI bonus.
• Paid vacation and sick leave.
• Professional onboarding and continuous support.
• Career growth opportunities within a fast-growing international company.
• Access to a corporate psychologist, including individual and group sessions.
• Monthly professional development training with our Learning & Development Department to strengthen your leadership and professional skills.
• A dynamic international environment where your leadership and results have a direct impact on business success.

Think you're the right fit? We'd be excited to get to know you! Apply now and become part of our growing international team.🚀

🚀 We’re hiring: Head of CRM Retention

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets. We are looking for an experienced Head of CRM Retention to lead and scale our CRM function, with a strong focus on Tier-1 GEOs and high-value player segments.

Responsibilities:

• Own and drive the CRM Retention strategy across Tier-1 markets, ensuring sustainable growth in player engagement, retention, LTV, and revenue.
• Develop market-specific retention approaches based on player behavior, local preferences, regulatory specifics, and competitive landscape.
• Lead, mentor, and develop the CRM team, establishing clear processes, best practices, and performance standards.
• Define, track, and improve key CRM KPIs, including Retention Rate, LTV, ARPU, ROI, Churn Rate, Reactivation Rate, and Conversion Rate.
• Own customer segmentation, lifecycle management, personalization, loyalty mechanics, bonus strategies, and CRM automation.
• Build sophisticated communication journeys across different player lifecycle stages and value segments.
• Work closely with Product, Marketing, BI, Analytics, VIP, and Acquisition teams to create data-driven retention initiatives.
• Identify growth opportunities through cohort analysis, player behavior, market trends, and competitor benchmarking.
• Continuously test and optimize CRM campaigns, offers, communication channels, and retention mechanics.

• Ensure CRM activities are adapted to the expectations and behavioral patterns of players in highly competitive Tier-1 markets.

   

Requirements:

• 4+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• 2+ years of experience leading CRM teams.
• Proven hands-on experience with Tier-1 GEOs and a strong understanding of mature, highly competitive iGaming markets.
• Experience managing CRM strategies for high-value and VIP player segments will be a strong advantage.
• Strong expertise in retention strategy, loyalty programs, player segmentation, bonus mechanics, CRM automation, personalization, and lifecycle management.
• Proven ability to improve key retention metrics through data-driven experimentation and optimization.
• Strong analytical skills and confidence working with player data, cohorts, funnels, and CRM performance metrics.
• Experience with CRM platforms; Smartico experience will be a strong plus.
• Ability to combine strategic ownership with hands-on execution in a fast-paced environment.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to build and scale the CRM Retention function across Tier-1 markets
🤝 Strong team culture and fast decision-making
🚀 High level of ownership and direct impact on business growth

Ready to take ownership of CRM Retention and drive player value across Tier-1 markets?

🚀 We’re hiring: Senior CRM Manager

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets.

We are looking for an experienced Senior CRM Manager to strengthen our CRM function and drive player engagement, retention, and lifecycle performance across Tier-1 markets and Turkey.

Responsibilities:

• Develop and execute CRM and retention strategies across Tier-1 GEOs and the Turkish market.
• Manage player lifecycle communications, segmentation, personalization, and retention campaigns.
• Build and optimize automated CRM journeys across different player lifecycle stages.
• Develop targeted campaigns for different player segments, including high-value and VIP audiences.
• Monitor and improve key CRM metrics, including Retention Rate, LTV, ARPU, Churn Rate, Reactivation Rate, Conversion Rate, and campaign ROI.
• Analyze player behavior, cohorts, engagement patterns, and campaign performance to identify growth opportunities.
• Run A/B tests and continuously optimize CRM mechanics, offers, bonuses, content, and communication channels.
• Adapt CRM activities to local market specifics, player behavior, and competitive environment.
• Work closely with Product, BI, Analytics, VIP, Acquisition, and Marketing teams.
• Contribute to the development of CRM best practices, processes, and retention initiatives.

Requirements:

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• Strong hands-on experience with Tier-1 markets.
• Experience with the Turkish market will be a strong advantage.
• Strong expertise in player segmentation, lifecycle management, retention mechanics, bonus strategies, loyalty programs, personalization, and CRM automation.
• Solid understanding of key CRM and retention metrics.
• Experience working with player data, cohorts, funnels, and campaign performance analysis.
• Strong analytical mindset and ability to make data-driven decisions.
• Experience with CRM platforms; Smartico experience will be a plus
• Ability to independently manage CRM initiatives from idea to execution and optimization.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to work with Tier-1 markets and Turkey
🤝 Strong team culture and fast decision-making
🚀 High level of autonomy and direct impact on CRM performance

Ready to take ownership of high-impact CRM initiatives across Tier-1 markets and Turkey?