iPlayTech

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.

We are looking for an experienced Head of VIP to lead and further develop the VIP direction across two iGaming projects.

This is a hands-on leadership role for someone who understands VIP management from the inside and can combine team leadership, player management, process development, and commercial focus.

You will take ownership of the existing VIP function, strengthen current processes, develop the team, and drive the further growth of the VIP player base and product.

🎯 What You'll Do

• Lead and develop the VIP team across two projects.
• Oversee day-to-day VIP operations and ensure high standards of player management.
• Develop the existing VIP player base and identify opportunities for further growth.
• Support the team in managing key and high-value players and complex player cases.
• Develop and improve VIP processes, workflows, and service standards.
• Improve VIP offers, campaigns, communication, and personalized player approaches.
• Monitor VIP and team performance and identify areas for improvement.
• Set clear priorities and ensure effective execution across the VIP function.

• Collaborate closely with CRM, Product, BI, Payments, and other teams on VIP initiatives.

   

🔎 What We're Looking For

• Proven experience in VIP management within iGaming.
• Previous experience leading a VIP team or function.
• Strong hands-on understanding of VIP and high-value player management.
• Experience building and improving VIP processes and team workflows.
• Good understanding of player behavior, retention, engagement, and VIP service.
• Strong leadership and people management skills.
• Commercial mindset and confidence working with VIP performance data.
• Ability to combine strategic thinking with hands-on involvement.
• Strong communication, decision-making, and problem-solving skills.

• High level of ownership and autonomy.

   

💼 What We Offer

• We work remotely: Mon-Fri, from 10:00 to 19:00 (UTC+2)
• Paid vacation and sick leave 
• Competitive salary 
• Participation in company internal events .
• Freedom from micromanagement and rigid hierarchies 
• As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

🔥 Interested?

If you're an experienced VIP professional who enjoys working with players, developing a team, and improving the VIP experience, we'd love to hear from you.

Send us your CV and let's talk! 🚀

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Product Owner with a strong background in Tier-1 markets to lead product development, drive business growth, and create outstanding player experiences.
 

This is a high-impact role for someone who combines strong product thinking, data-driven decision-making, and deep expertise in casino products.
 

🌍 Fully Remote
📈 Direct Impact on Product Strategy & Business Results
🚀 International Tier-1 Focus
💡 High Level of Ownership & Decision-Making
 

About the Role

As a Product Owner, you will take ownership of casino product development, collaborate with cross-functional teams, and drive product initiatives from discovery to delivery.
 

You will be responsible for identifying growth opportunities, improving player experience, optimizing product performance, and delivering features that create measurable business impact across Tier-1 markets.
 

Responsibilities

• Own and manage the product roadmap and backlog
• Define product vision, strategy, and priorities based on business goals and player needs
• Analyze product performance and monitor key metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Conduct market, competitor, and player research across Tier-1 markets
• Create product requirements, specifications, user stories, and feature documentation
• Collaborate closely with CRM, Analytics, Design, and Development teams
• Drive A/B testing initiatives and data-driven product improvements
• Optimize retention mechanics, bonus systems, and player journeys
• Identify growth opportunities and scale successful product initiatives
• Ensure timely delivery of product features and improvements
 

Requirements

• 4+ years of Product Owner or Product Management experience within iGaming
• Strong experience working with Tier-1 markets
• Deep understanding of casino product metrics (GGR, NGR, RTP, Retention, LTV, Conversion)
• Hands-on experience with analytics and experimentation tools (Google Analytics, Hotjar, Power BI, Amplitude, or similar)
• Strong knowledge of player behavior, segmentation, and customer journey mapping
• Experience designing and optimizing retention strategies
• Experience with bonus mechanics, gamification, and engagement systems
• Strong understanding of UI/UX principles and product development processes
• Experience working with cross-functional teams and managing product backlogs
• Excellent analytical, communication, and stakeholder management skills
• Fluent Ukrainian and Russian communication skills
• English proficiency (B2+) will be considered a strong advantage
 

What We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Opportunity to directly influence product strategy and business performance
 

Why Join Us?

We are building products used by players across multiple international markets and continuously investing in innovation, growth, and product excellence.
 

If you're passionate about product development, analytics, experimentation, and creating exceptional player experiences, we'd love to hear from you.
 

🚀 Apply now and become part of our growing Product Team!

🚀 Join a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1-3 markets worldwide.
 

We are looking for an experienced Head of VIP Operations to own the entire VIP business vertical across PreVIP, VIP, High Roll, Recovery, and Reactivation. You will be responsible for commercial performance, player lifecycle management, and revenue growth while leading multiple operational teams.
 

Responsibilities

• Own the end-to-end VIP lifecycle across PreVIP, VIP, High Roll, Recovery, and Reactivation.
• Drive VIP revenue growth and own key commercial KPIs.
• Lead multiple teams through Heads and Team Leads.
• Optimize player retention, reactivation, and PreVIP to VIP conversion.
• Partner with the Retention team to maximize the commercial impact of campaigns and offers.
• Build and scale efficient VIP operational processes.
• Analyze business performance and drive continuous improvements.
   

Requirements

• 5+ years of leadership experience in VIP Operations within the iGaming industry.
• Proven experience managing the full VIP lifecycle, including High Roll.
• Strong ownership of commercial KPIs (P&L, IN/OUT, Hold, Churn, or similar metrics).
• Experience leading multiple teams through Heads and Team Leads.
• Deep understanding of VIP player behavior, retention, and lifecycle management.
• Strong analytical and strategic decision-making skills.
• Experience with PreVIP operations will be considered an advantage.
   

We Offer

• Fully remote work
• Competitive salary package
• Paid vacation and sick leave
• Professional onboarding and continuous support
• Transparent processes and clear business goals
• Career growth opportunities within a rapidly growing international company
• Dynamic, ambitious, and supportive team environment
• Access to internal expertise and knowledge-sharing initiatives
• Continuous professional development and learning opportunities
• Direct ownership of VIP business performance with the opportunity to shape strategy and drive revenue growth
   

Ready to take ownership of one of the most important business verticals in a fast-growing iGaming company? We'd love to hear from you.

We are looking for a VIP Sales Manager who enjoys communication, sales, and working towards ambitious results.
 

In this role, you will work with VIP clients, build long-term relationships, increase player activity, and directly influence your income through your performance.
 

What you’ll do:

• Communicate with VIP clients via phone, messengers, and email;
• Build strong and long-term relationships with clients;
• Identify client needs and offer personalized solutions;
• Increase player activity and deposits;
• Work with both active and inactive clients;
• Reactivate and retain VIP players;
• Achieve individual KPI and sales targets;
• Work with CRM and maintain client information.
   

What we’re looking for:

• At least 6 months of experience in Sales, VIP Management, Retention, or other client-facing roles;
• Strong communication skills and confidence when working with clients;
• Genuine interest in sales and achieving results;
• Ability to understand client needs and influence decision-making;
• Comfortable working with KPI and performance targets;
• Fluent Ukrainian and Russian;
• Experience in iGaming will be a plus but is not required;
• English will be an advantage.
   

What we offer:

• Fully remote work;
• Competitive compensation with a strong performance-based component;
• The opportunity to directly influence your income through your results;
• Paid vacation and sick leave;
• Professional onboarding and team support;
• Career growth opportunities within the company;
• Access to consultations with a corporate psychologist;
• Various internal activities and initiatives for employees.
   

If you enjoy sales, communication, and working towards ambitious goals, we’d be happy to meet you!

We are a fast-growing international iGaming company with 1,000+ professionals and a portfolio of successful projects operating across Tier 1–3 markets worldwide.
 

We are looking for a Finance Manager with a strong analytical background to take ownership of PSP operations, financial reconciliation, balance management, and financial data accuracy.
 

This role combines finance, payment operations, and data analytics. You will work with large volumes of financial data, monitor balances across payment providers, investigate discrepancies, and improve reconciliation processes through advanced Google Sheets formulas and automation.
 

If you enjoy working with numbers, solving complex financial issues, and making financial processes more efficient, this role could be a great fit.
 

Responsibilities

• Perform daily PSP and project reconciliations, ensuring the accuracy and completeness of financial data.
• Review and reconcile PSP statements, monitor balances, and investigate discrepancies.
• Calculate FX losses and analyze differences arising from currency exchange operations.
• Reconcile partner payments, including marketing-related transactions.
• Manage balance transfers between PSPs and ensure sufficient funds for ongoing operations.
• Analyze financial data to identify anomalies, trends, and potential risks.
• Investigate the root causes of discrepancies and ensure their timely resolution.
• Develop and optimize Google Sheets formulas for financial calculations, reconciliation, and reporting.
• Automate repetitive workflows and optimize spreadsheet performance when working with large datasets.
• Maintain existing Google Apps Script automations for data imports and spreadsheet management.
• Participate in the migration to Odoo and help configure financial accounts, templates, and methods.
• Participate in scheduled weekend on-call rotations to monitor balances and handle urgent financial operations.
   

Requirements

• Previous experience as a Financial Analyst, Finance Manager, Business Analyst, or in a similar analytical finance role.
• Understanding of PSP operations, payment processing, and financial reconciliation.
• Advanced Google Sheets or Excel skills, including complex formulas such as QUERY, FILTER, INDEX, MATCH, LOOKUP, and ARRAYFORMULA.
• Ability to optimize formulas and work efficiently with large datasets.
• Basic knowledge of Google Apps Script and the ability to maintain existing scripts.
• Strong analytical and problem-solving skills, with the ability to identify discrepancies and determine their root causes.
• Understanding of FX operations and multi-currency transactions.
• High attention to detail and commitment to financial data accuracy.
• Ability to work independently, manage priorities, and meet daily deadlines.
• Willingness to participate in scheduled weekend on-call rotations.
   

Nice to Have

• Experience working with multiple PSPs or payment service providers.
• Background in iGaming, fintech, payment processing, e-commerce, or other high-volume transaction environments.
• Experience with Odoo or other ERP systems.
• Experience with Odoo implementation or migration.
• Knowledge of Power BI, Looker Studio, or other business intelligence tools.
• Understanding of accounting processes, financial controls, and management reporting.
   

What We Offer

• Fully remote work.
• Competitive salary based on your experience and professional skills.
• Paid vacation and sick leave.
• Professional onboarding and ongoing team support.
• Career growth and professional development opportunities.
• Access to consultations with a corporate psychologist.
• Various internal team activities and employee initiatives.
   

Ready to Take the Next Step?

Join a team where your analytical skills and attention to detail can make a real impact. Take ownership of financial processes, solve complex challenges, and contribute to improving and automating financial operations.

If you enjoy working with data, finding solutions, and turning analytical insights into practical improvements, we would be happy to hear from you!

If you enjoy communicating with people, sales, and working towards results, this opportunity might be a great fit for you.
 

We are looking for a Sales Manager to communicate with potential clients by phone, guide them through the sales process, and directly influence their results.
 

What you’ll do:

• Communicate with potential clients via phone;
• Work with a warm customer database;
• Identify customer needs and present relevant products;
• Guide clients through the sales process and increase conversion;
• Handle objections and find the right approach to each client;
• Achieve individual KPIs and sales targets;
• Maintain accurate customer information in internal systems.
   

What we’re looking for:

• At least 6 months of experience in Sales;
• Experience in B2C sales will be a plus;
• Understanding of the sales process;
• Strong communication and negotiation skills;
• Ability to handle objections and focus on results;
• Comfortable working with KPIs and sales targets;
• Fluent Ukrainian and Russian;
• English will be an advantage;
• Motivation to learn, grow, and develop in Sales.
   

What we offer:

• Fully remote work;
• Competitive fixed salary + performance-based bonuses;
• Paid vacation and sick leave;
• A birthday gift;
• Professional onboarding and training;
• Career growth opportunities;
• Access to consultations with a corporate psychologist;
• Various internal activities and initiatives for employees;
• A supportive team and transparent communication.
   

If you enjoy sales, phone communication, and working towards ambitious goals, we’d be happy to meet you!

We build a payment-orchestration platform (PSP hub) that connects merchants to dozens of payment providers. You'll join one of two small backend teams (5 developers each — seniors, a Tech Lead, and an Architect) building and maintaining integration services that process real financial transactions in production.

You'll work alongside experienced engineers and strong QA, but we’re looking for someone who can already work independently on well-defined Java backend tasks and take ownership of their code from implementation through testing and review.

• Format: Remote · Full-time
• Level: Junior+ — 1–2 years of recent commercial Java development experience

• English: B1+ (tooling, documentation, and some partner communication are in English)

   

What you'll be working with

• Java 25, Spring Boot, Apache Camel
• REST APIs, SQS, Redis, PostgreSQL
• Cloud & DevOps: AWS, EKS, Terragrunt, Helm, Flux
• Monitoring: OpenSearch, VictoriaMetrics, Grafana

• GitLab & CI/CD

   

What we're looking for — essentials

• 1+ year of recent commercial Java development experience
• Strong Java Core fundamentals and OOP
• Hands-on commercial experience with Spring / Spring Boot
• Practical experience with REST APIs
• Experience working with SQL / PostgreSQL
• Ability to read, understand, debug, and modify an existing Java codebase
• Experience writing unit and/or integration tests
• Understanding of the standard development flow: task → implementation → code review → testing → release
• Ability to work independently on well-defined tasks, ask the right questions, and take ownership of the result

• Good communication and ability to work effectively within a development team

   

Nice to have

• External API / third-party integrations
• Payment / fintech / PSP experience
• Apache Camel
• SQS, RabbitMQ, Kafka or other message queues
• Docker / Kubernetes / Helm
• AWS
• GitLab or other CI/CD tools
• Redis

• Keycloak 26

   

What you'll do

• Build and maintain Java backend services and provider integrations
• Work with and extend an existing production codebase
• Develop and integrate REST APIs and external services
• Write clean, tested, maintainable code
• Debug production issues and improve service stability
• Participate actively in code reviews
• Take ownership of assigned tasks from implementation through testing and release
• Collaborate with Backend, QA, DevOps, Product, and Architecture

How we work / what we offer

• Flexible remote schedule
• Paid sick leave and vacation
• All the equipment you need
• Internal events: open discussions, product meetups, soft-skills training
• Flat structure, no micromanagement, fast decisions

• Experienced engineers around you for code reviews, technical discussions, and mentorship

   

Hiring process

1. Intro call (~30 min)
2. Technical interview
3. Live coding / code-reading & modification session

4. Offer

    

Ready to work on real production systems, take ownership of your code, and grow into a strong Java backend engineer? Join us.

🚀 We’re hiring: Head of CRM Retention

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets. We are looking for an experienced Head of CRM Retention to lead and scale our CRM function, with a strong focus on Tier-1 GEOs and high-value player segments.

Responsibilities:

• Own and drive the CRM Retention strategy across Tier-1 markets, ensuring sustainable growth in player engagement, retention, LTV, and revenue.
• Develop market-specific retention approaches based on player behavior, local preferences, regulatory specifics, and competitive landscape.
• Lead, mentor, and develop the CRM team, establishing clear processes, best practices, and performance standards.
• Define, track, and improve key CRM KPIs, including Retention Rate, LTV, ARPU, ROI, Churn Rate, Reactivation Rate, and Conversion Rate.
• Own customer segmentation, lifecycle management, personalization, loyalty mechanics, bonus strategies, and CRM automation.
• Build sophisticated communication journeys across different player lifecycle stages and value segments.
• Work closely with Product, Marketing, BI, Analytics, VIP, and Acquisition teams to create data-driven retention initiatives.
• Identify growth opportunities through cohort analysis, player behavior, market trends, and competitor benchmarking.
• Continuously test and optimize CRM campaigns, offers, communication channels, and retention mechanics.

• Ensure CRM activities are adapted to the expectations and behavioral patterns of players in highly competitive Tier-1 markets.

   

Requirements:

• 4+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• 2+ years of experience leading CRM teams.
• Proven hands-on experience with Tier-1 GEOs and a strong understanding of mature, highly competitive iGaming markets.
• Experience managing CRM strategies for high-value and VIP player segments will be a strong advantage.
• Strong expertise in retention strategy, loyalty programs, player segmentation, bonus mechanics, CRM automation, personalization, and lifecycle management.
• Proven ability to improve key retention metrics through data-driven experimentation and optimization.
• Strong analytical skills and confidence working with player data, cohorts, funnels, and CRM performance metrics.
• Experience with CRM platforms; Smartico experience will be a strong plus.
• Ability to combine strategic ownership with hands-on execution in a fast-paced environment.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to build and scale the CRM Retention function across Tier-1 markets
🤝 Strong team culture and fast decision-making
🚀 High level of ownership and direct impact on business growth

Ready to take ownership of CRM Retention and drive player value across Tier-1 markets?

🚀 We’re hiring: Senior CRM Manager

We are a fast-growing iGaming company with 1,300+ professionals and 10+ successful projects operating across international markets.

We are looking for an experienced Senior CRM Manager to strengthen our CRM function and drive player engagement, retention, and lifecycle performance across Tier-1 markets and Turkey.

Responsibilities:

• Develop and execute CRM and retention strategies across Tier-1 GEOs and the Turkish market.
• Manage player lifecycle communications, segmentation, personalization, and retention campaigns.
• Build and optimize automated CRM journeys across different player lifecycle stages.
• Develop targeted campaigns for different player segments, including high-value and VIP audiences.
• Monitor and improve key CRM metrics, including Retention Rate, LTV, ARPU, Churn Rate, Reactivation Rate, Conversion Rate, and campaign ROI.
• Analyze player behavior, cohorts, engagement patterns, and campaign performance to identify growth opportunities.
• Run A/B tests and continuously optimize CRM mechanics, offers, bonuses, content, and communication channels.
• Adapt CRM activities to local market specifics, player behavior, and competitive environment.
• Work closely with Product, BI, Analytics, VIP, Acquisition, and Marketing teams.
• Contribute to the development of CRM best practices, processes, and retention initiatives.

Requirements:

• 3+ years of experience in CRM, Retention, or Lifecycle Marketing within the iGaming industry.
• Strong hands-on experience with Tier-1 markets.
• Experience with the Turkish market will be a strong advantage.
• Strong expertise in player segmentation, lifecycle management, retention mechanics, bonus strategies, loyalty programs, personalization, and CRM automation.
• Solid understanding of key CRM and retention metrics.
• Experience working with player data, cohorts, funnels, and campaign performance analysis.
• Strong analytical mindset and ability to make data-driven decisions.
• Experience with CRM platforms; Smartico experience will be a plus
• Ability to independently manage CRM initiatives from idea to execution and optimization.
• Upper-Intermediate English or higher.

• Fluent Ukrainian or Russian communication skills.

   

What We Offer:

🌍 Fully remote work
💰 Competitive salary
🏖 Paid vacation, sick leave, and Birthday Day Off
📈 Opportunity to work with Tier-1 markets and Turkey
🤝 Strong team culture and fast decision-making
🚀 High level of autonomy and direct impact on CRM performance

Ready to take ownership of high-impact CRM initiatives across Tier-1 markets and Turkey?