iPlayTech

We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.

Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

What experience is important to us:

• Proficiency in Excel (pivot tables, formulas, data analysis).
• Analytical mindset, ability to work with large datasets, attention to numbers, and accuracy in calculations.
• Knowledge of transactions, banking operations, payment tools, and interactions between payment participants.
• Responsibility, attention to detail, and organizational skills.
• Experience with financial planning, budgeting, and reporting.

• Understanding of cryptocurrencies and international financial operations.

   

What you will do:

• Prepare and manage payment schedules, ensuring timely execution.
• Oversee partner payments, account balances, and manual adjustments.
• Prepare and analyze financial reports (P&L, Cash Flow, Balance Sheet).
• Conduct budgeting, forecasting, and variance analysis.
• Manage accounts receivable, partner program payments, and service refunds.
• Analyze financial performance, identify risks, and optimize processes.
• Collaborate with internal teams and external partners on financial matters.

Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave – we care about your health and timely rest. Additionally, you will have a day off in honor of your Birthday.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions.
• Competitive salary – your contribution will be properly valued.
• Participation in company internal events – knowledge exchange among colleagues and enhancing your expertise.
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.
• 100% guaranteed professional development and acquisition of new skills.

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations

Responsibilities:

• Ensuring stable email deliverability: The Senior Email Deliverability Specialist is responsible for ensuring company emails reach the target audience's inbox with the highest possible engagement rates. This involves analyzing infrastructure, managing domain and IP reputations, and implementing long-term deliverability strategies.
• Advanced diagnostics and strategic analysis: The role requires a thorough audit of technical aspects like SPF, DKIM, DMARC, DNS configurations, and blacklist monitoring.
• Sender reputation management: Proactively manage the organization’s sender reputation to prevent blacklisting and minimize spam complaints.
• Collaboration with marketing teams: Align email strategies with marketing goals and best deliverability practices to increase email efficiency and scale.
• Compliance with email regulations: Stay updated on email regulations (e.g., GDPR) to ensure all campaigns comply with legal and provider standards.
• Analysis and reporting: Regularly analyze delivery performance and provide actionable insights for improving engagement and efficiency.

Key Skills and Experience:

• Minimum of 3 years of experience in email marketing or deliverability.
• Proven track record of improving email deliverability metrics.
• Proficiency in CRM platforms (Customer.IO, Sendgrid) and analytics tools (PowerBI, LookerStudio).
• Practical experience with warm-up tools (Folderly, Warmy) and deliverability testing tools.
• Strong knowledge of SPF, DKIM, DMARC, and email infrastructure.

We are an iGaming company with more than three years of experience and a team of 1000+ specialists.

Our achievements include 8 large projects that are popular among our customers and successfully operate in Tier 1-3 locations.

The company attracts and values highly qualified specialists, which allows us to build processes efficiently and successfully expand our presence in new locations

We are looking for Email Deliverability CRM Operations Specialist which key responsibilities include advanced diagnostics and strategic analysis of the email environment (SPF, DKIM, DMARC, DNS configuration, blacklist monitoring), proactive reputation management, close collaboration with marketing teams, compliance monitoring, and performance reporting.

      Responsibilities:

• Deliverability & Technical Operations
• Monitor and improve email deliverability metrics across transactional and marketing campaigns.
• Conduct technical audits (SPF, DKIM, DMARC, DNS, IP reputation, blacklist checks) and implement corrective actions.
• Manage SMTP setups (Mailgun, SendGrid, etc.) and ensure their optimal performance.
• Oversee domain and IP reputation management, IP warming, and DNS configuration.
• Ensure compliance with GDPR and other global email marketing regulations.
• Manage and optimize CRM processes within Smartico.
• Build and optimize segmentation strategies to increase engagement and sender reputation.
• Identify key metrics, monitor trends, and provide actionable insights for improvement.

• Prepare regular performance and compliance reports using analytics tools (Power BI, Looker Studio, etc.).

   

  Key Skills and Experience:

• 3+ years of experience in email deliverability, CRM operations, or ESP management.
• Experience with Smartico CRM or similar platforms.
• Hands-on experience with Mailgun, SendGrid, or custom SMTP setups.
• Strong understanding of SPF, DKIM, DMARC protocols, DNS configuration, and troubleshooting.
• Familiarity with deliverability tools (Folderly, Warmy, GlockApps, mail-tester, etc.).
• Knowledge of segmentation, engagement metrics, and audience lifecycle management.
• Experience managing multiple projects and coordinating cross-functional teams.

• Analytical mindset, strong attention to detail, and ability to translate data into actionable insights.

   

  Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave  – we care about your health and timely rest.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. 
• Competitive salary  – your contribution will be properly valued. 
• Participation in company internal events  – knowledge exchange among colleagues and enhancing your expertise. 
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

   

  This role is designed for someone who can build and lead the deliverability function from scratch, ensuring that email remains a reliable and effective communication and marketing channel for the company

We are looking for a Head of Email Deliverability / Email Infrastructure Lead to build and manage our email ecosystem from scratch — ensuring high inbox rates, excellent IP/domain reputation, and technical compliance across our iGaming brands.
You’ll be responsible for the full deliverability stack: SMTP servers, DNS configuration, SPF/DKIM/DMARC setup, blacklist monitoring, ESP integrations, and performance analytics.

If you live and breathe IP warm-ups, DNS troubleshooting, reputation recovery, and email diagnostics — this role is for you! 🚀

iPlayTech is a fast-growing iGaming company with 4+ years on the market and 1300+ talented professionals.
With 10+ successful projects operating across Tier 1–3 regions, we’re scaling fast and expanding our infrastructure team.

We’re seeking a Head of Email Deliverability who will own and optimize our global email delivery systems — ensuring maximum deliverability, reputation, and compliance.

🎯 Responsibilities

• Manage and optimize the full email infrastructure (SMTP, DNS, ESP integrations).
• Conduct advanced deliverability audits (SPF, DKIM, DMARC, DNS, FBL, blacklist).
• Maintain strong IP/domain reputation, handle warm-ups and blacklist recovery.
• Monitor and improve inbox, bounce, and complaint rates.
• Collaborate with CRM/Marketing teams on best send practices.
• Build monitoring dashboards (PowerBI, Grafana, LookerStudio).

• Ensure compliance with GDPR / CAN-SPAM / global email standards.

   

⚙️ Requirements

• 3+ years in email deliverability, ESP infrastructure, or SMTP administration.
• Deep knowledge of SPF, DKIM, DMARC, DNS records, IP warming, reverse DNS.
• Hands-on experience with ESP/CRM systems (SendGrid, Customer.io, SparkPost, Amazon SES, Ongage).
• Familiar with monitoring tools (Folderly, GlockApps, Warmy, mail-tester, MXToolbox).
• Analytical mindset and ability to explain technical issues clearly.

• Experience in iGaming, affiliate marketing, or high-volume email systems is a big plus.

   

  Why you should join us:

• We work remotely: Mon-Fri, from 10:00 to 19:00 (GMT+3) – save time by avoiding commuting.
• Paid vacation and sick leave  – we care about your health and timely rest.
• Cool creative gifts for holidays and events – we know how important it is to delight our employees on special occasions. 
• Competitive salary  – your contribution will be properly valued. 
• Participation in company internal events  – knowledge exchange among colleagues and enhancing your expertise. 
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.

• 100% guaranteed professional development and acquisition of new skills.

   

🚀 Join one of the strongest teams in iGaming and unlock your full potential!

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Commercial Officer (CCO) to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.

• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

   

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.

• Excellent communication and team management abilities.

   

Why Join Us

• Fully equipped home office setup 🖥️
• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨

• A culture of innovation, collaboration, and growth 🚀

   

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

We are a fast-growing iGaming company with over 3 years of successful operations and a team of 1,000+ professionals. Our portfolio includes 8 major projects operating in Tier 1–3 markets, serving thousands of active players worldwide. 🌍

We value top-tier specialists, which allows us to streamline processes and expand successfully into new markets. 🚀

We are looking for a Chief Commercial Officer to lead our retention and CRM strategies, drive customer loyalty, and maximize player lifetime value across all our brands.

What You’ll Do

• Develop and implement retention strategies across all company brands.
• Lead and oversee VIP management programs.
• Design and monitor loyalty programs, CRM campaigns, and personalized offers.
• Collaborate with marketing and product teams to increase LTV and ARPU.
• Implement player segmentation tools and automate communications (email, push, SMS, in-app).
• Lead and mentor a team of CRM/Retention Managers, promoting best practices.
• Analyze key retention and engagement metrics (Churn, DAU/MAU, campaign ROI).
• Optimize bonus policies to balance profitability and player retention.
• Monitor KPI achievement across all projects in terms of retention and loyalty.
• Negotiate with game providers and partners to secure better collaboration terms and maximize value.

What We’re Looking For

• Proven leadership experience in iGaming, Gambling, or Betting.
• Deep understanding of retention marketing and player behavior.
• Strong knowledge of CRM systems and analytics tools (Braze, Optimove, Emarsys, etc.).
• Experience in building and scaling retention strategies.
• Exceptional analytical, strategic, and leadership skills.
• Excellent communication and team management abilities.

Why Join Us

• Paid vacation, sick leave, and holiday gifts 🌴🎁
• Competitive salary and performance bonuses 💰
• Internal knowledge-sharing events and professional development opportunities 🎓
• Open, collaborative environment with no micromanagement ✨
• A culture of innovation, collaboration, and growth 🚀

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

We are an iGaming company with over three years of experience and a team of more than 1,000 professionals. Our portfolio includes 8 successful large-scale projects that are popular among clients and operate effectively across Tier 1–3 countries.

We value and attract highly qualified specialists, which allows us to build efficient processes and expand into new markets. Join a team that launches new projects worldwide and shapes the future of the iGaming industry.

Who are we looking for?

💼 A responsible Sales Manager to work on the Turkish line of our contact center.
🕹️ Your main task is to promote and sell our gaming brands to customers, working remotely and using your sales skills to achieve outstanding results.

What we expect:

✔️ At least 2 year of experience in sales, call center or customer support.
🌍 Fluent Turkish for communication with clients (Russian or English will be a plus).
🗣️ Strong persuasion and negotiation skills, ability to handle objections effectively.
⚡ Stress resistance, friendliness  and a positive attitude.
💻 Access to your own PC or laptop.

Your responsibilities:

📞 Active sales of gaming products to clients in Turkish via outbound calls.
🔍 Handling objections and finding solutions to close deals successfully.
💡 Maintaining a high level of service and building long-term client relationships.
📋 Sharing relevant information with other departments when necessary.
🚀 Proposing ideas to improve sales processes and increase conversion rates.

Working conditions:

🕙 Schedule:  5/2 (rotating days off).

Why join us?

🎯 All the tools and resources you need for productive, comfortable work.
💰 Competitive salary.
🏖️ Paid vacation and sick leave.
🎓 Opportunities for professional and financial growth.
🤝 Friendly supportive team.

Join the best!

We are an iGaming company with over 4 years of experience and a team of more than 1500+ specialists.

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.  

The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

What experience is important to us:

• 3+ years of experience in UX/UI design.  
• Experience in GAMBLING  is a must! (cv without this point will be not reviewed)
• Strong understanding of modern UX design principles and methodologies.  
• Ability to create accurate estimates and use references effectively.  
• Proficiency in prototyping and modular design.  
• Professional skills in Figma.  
• Knowledge of iOS/Android guidelines.  

What you will do:

• Research competitor products and design interfaces for new and existing products.  
• Improve the design of existing pages and create UI designs to attract new users.  
• Work with developers and testers to ensure proper implementation of designs.  
• Develop and maintain a design system to ensure consistency across platforms.  
• Create designs for new product features and pages.  

Why you should join us:

• Remote work: Mon-Fri, from 10:00 to 19:00 (Kyiv Time zone)
• Paid vacation and sick leave – we care about your health and timely rest.
• Competitive salary – your contribution will be properly valued.   
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.  
• 100% guaranteed professional development and acquisition of new skills.  

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.  

Join the best! 🚀

We are an iGaming company with over three years of experience and a team of more than 1000+ specialists.

Our achievements include 8 major projects that are popular among our clients and successfully operate in Tier 1-3 countries.
The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.

Due to the expansion of the department, we are looking for a Retention Manager to join the team.

Join the team that launches new projects in various markets and shapes the future of the iGaming industry.

Responsibilities:

• Launch and optimization of push campaigns (regular and triggered)
• A/B testing of offers, formats, and segments
• Analysis of Retention, ARPU, and LTV

• Collaboration with the media buying team

   

Requirements:

• 1+ year of experience in retention marketing (push/email/in-app)
• Experience with OneSignal / Firebase / Braze or similar platforms
• Understanding of metrics and ability to work with analytics

• English — sufficient for reading documentation and platform interfaces

   

Trial period goals:

• Launch push notifications in 2 applications
• Conduct 5 A/B tests with analytics

• Develop a 6-month growth plan

   

We offer:

• Competitive compensation in USD
• Fully remote work and flexible schedule
• Paid vacation and sick leave
• Minimal bureaucracy and fast decision-making
• Opportunities to implement ideas and grow
• A friendly and ambitious team of like-minded people

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.

Join the best! 🚀

We are an iGaming company with over 4 years of experience and a team of more than 1500+ specialists.

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.  

The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

🎯 Responsibilities:

• Track key performance metrics (FD, RD, OAS) for each partner and GEO;
• Analyze traffic funnels and traffic quality (by sources, offers, partners);
• Prepare regular reports and visualize data (tables, graphs, dashboards);
• Verify and investigate discrepancies between reporting systems (affiliate platforms, internal BI, CRM, trackers);

• Provide insights and recommendations for traffic optimization and conversion improvement.

   

⚙️ Requirements:

• Experience as an analyst in gambling / betting / iGaming / affiliate / media buying projects 
• Solid understanding of player funnel metrics (FD → RD → Retention / LTV / OAS);
• Strong proficiency in Excel / Google Sheets and SQL (data extraction, processing, reporting);
• Hands-on experience with BI tools (Power BI, Tableau, Looker Studio, Metabase, etc.);
• Strong data visualization and dashboard-building skills;
• Ability to identify and explain data discrepancies across systems;

• High attention to detail, analytical mindset, and self-motivation;

   

• Nice to have:
  • Knowledge of Python (pandas, matplotlib, seaborn) for data analysis;
  • Experience working with trackers (Keitaro, Voluum, Binom);
  • Understanding of traffic specifics for different GEOs and affiliate networks.

Why you should join us:

• Remote work: Mon-Fri, from 10:00 to 19:00 (Kyiv Time zone)
• Paid vacation and sick leave – we care about your health and timely rest.
• Competitive salary – your contribution will be properly valued.   
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.  
• 100% guaranteed professional development and acquisition of new skills.  

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.  

Join the best! 🚀

We are an iGaming company with over 4 years of experience and a team of more than 1500+ specialists.

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.  

The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

🔹 Main Responsibilities:

• Collect and update regular reports on product, marketing, and promotions (daily, weekly, monthly).
• Prepare analytical summaries and visual dashboards in Looker Studio, Power BI, Google Sheets for management.
• Analyze results of promotions, bonuses, and new features, identify trends and anomalies.
• Participate in preparation of investor reports, internal presentations, and product meetings.
• Work with data provided by the Data / BI team (no direct database setup required).

• Maintain close communication with Product Managers, Retention, Bonus, and Marketing teams.

   

⚙️ Requirements:

Must have:

• 1+ year of experience as a Product / Marketing / Business Analyst.
• Excellent knowledge of Excel / Google Sheets.
• Experience in data visualization (Power BI / Looker Studio / Tableau or similar).
• Understanding of key product analytics metrics: funnels, retention, conversion, LTV, cohort analysis.
• Ability to prepare analytical reports and presentations for management.

• Strong communication skills and ability to clearly formulate conclusions and recommendations.

   

Nice to have:

• Experience in iGaming / betting / fintech / e-commerce.
• Advanced SQL knowledge.
• Understanding of bonus and gaming mechanics (free spins, cashback, tournaments, etc.).
• Experience working with CRM, product, and marketing teams.

• English level sufficient for reading documentation and analytical reports.

   

💡 Personal Qualities:

• High level of responsibility and accuracy when working with numbers.
• Strong attention to detail and ability to structure large data sets.
• Proactive mindset: not just reporting numbers, but finding insights and suggesting hypotheses.

• Team player, good communicator, ready to collaborate across departments.

   

📊 Example Tasks You’ll Work On:

• Prepare a weekly report on bonus campaign performance (deposits, participation, ROI).
• Build a dashboard showing project results by week and month.
• Create a conversion funnel from registration → first deposit → repeat deposit.
• Evaluate the impact of a new feature (e.g., Wheel of Fortune) on user engagement and deposit frequency.

✨ We offer:

• Work in a fast-growing international iGaming company.
• Remote format, flexible schedule.
• Competitive salary 
• Growth opportunities within data, product and marketing analytics.

Join the best!

We are an iGaming company with over 4 years of experience and a team of more than 1500+ specialists.

Our achievements include 10+ major projects that are popular among our clients and successfully operate in Tier 1-3 countries.  

The company attracts and values highly qualified specialists, which allows us to efficiently build processes and successfully expand our presence in new locations.  

🎯 Responsibilities:

• Grow and promote Telegram channels and communities (organic + paid + boosted traffic);
• Develop and execute SMM strategies for Telegram and other social platforms;
• Analyze post performance, engagement, and audience growth;
• Manage external contractors (designers, copywriters, chat admins, bot developers);
• Monitor competitors and industry trends within the gambling niche;
• Prepare regular performance reports (growth, engagement, conversions);
• Optimize content to increase retention and activity.
•  

⚙️ Requirements:

• Proven experience in Gambling / Betting / iGaming / Traffic / Affiliate marketing;
• Deep understanding of Telegram mechanics (bots, boosting, reactions, promo posts, shadow bans, etc.);
• Experience with Telegram analytics and boosting tools (Telemetr, TGStat, Telega.io, Combot, etc.);
• Knowledge of other social media platforms is a plus (Meta, TikTok, X, Reddit);
• Creativity, strong communication and copywriting skills;
• Result-oriented mindset and ability to work with KPI.

Why you should join us:

• Remote work: Mon-Fri, from 10:00 to 19:00 (Kyiv Time zone)
• Paid vacation and sick leave – we care about your health and timely rest.
• Competitive salary – your contribution will be properly valued.   
• Freedom from micromanagement and rigid hierarchies – we make decisions quickly, and you can always reach out for advice directly from any team member.  
• 100% guaranteed professional development and acquisition of new skills.  

As a team, we are constantly striving to be the best among our competitors! We offer a dynamic, forward-thinking work environment within a profitable company. We recognize that our specialists and managers are crucial to our success and are always ready to support their initiatives.  

Join the best! 🚀

Join Our Team as a Retention Specialist

Are you passionate about keeping players engaged and bringing them back for more? Join a fast-growing international iGaming company with 1,000+ professionals and 8 major projects trusted by players worldwide.

As our Retention Specialist, you’ll drive player engagement, increase LTV, and turn inactive users into loyal fans through smart, personalized CRM strategies.

Your impact

• Analyze player behavior, segment audiences, and uncover churn patterns.
• Design and execute targeted CRM campaigns (email, push, SMS, messengers).
• Optimize automated communication flows for maximum impact.
• Lead bonus programs: create concepts and ensure smooth execution.
• Track KPIs (retention, reactivation, revenue) and generate actionable insights.
• Collaborate with promo, product, and VIP teams to align retention strategies.
• Run A/B tests to find the best creatives, offers, and mechanics.

• Spot issues affecting metrics and implement smart solutions.

   

Who you are

• 2+ years in CRM/Retention roles (iGaming, e-commerce, or digital).
• Expert in CRM tools (Customer.io, Smartico, or similar).
• Strong analytical skills with Google Docs/Sheets & Excel.
• Knowledge of unit economics, sales funnels, and retention metrics.
• Experienced in segmentation and personalized communications.
• Skilled in A/B testing and interpreting results.
• English: Upper-Intermediate or higher.

• Detail-oriented, proactive, and able to thrive under deadlines.

   

Why join us

• Competitive salary and performance-based bonuses.
• Paid vacation and sick leave.
• Opportunities for professional growth and skill development.
• Be part of a rapidly growing international iGaming company.
• Join a team of 1,000+ talented professionals on large-scale projects.

• Access to modern tools and processes for your success.

   

Make an impact, grow your career, and help create the best iGaming experience for players worldwide.

Ready to take the next step? Apply now!

Join a fast-growing international iGaming company with 1,000+ professionals and 8 major projects trusted by thousands of players worldwide! 🌍 

We’re looking for a skilled Email Deliverability Specialist to ensure stable, high-performing email communications, optimize deliverability, and maintain the company’s email reputation.

What experience is important

• 2+ years of experience in email marketing or deliverability management.
• Practical experience improving deliverability and managing email campaigns.
• Excellent knowledge of SPF, DKIM, and DMARC, with the ability to troubleshoot configuration errors.
• Experience working with ESP and CRM platforms (Customer.io, SendGrid, etc.).
• Skills in using analytical tools such as Power BI and Looker Studio.
• Experience with warm-up and diagnostic tools (Folderly, Warmy, Inbox placement tests, blacklist monitoring).
• Knowledge of email infrastructure, including dedicated and shared IPs, warm-up strategies, DNS, and reverse DNS.
• Understanding of GDPR and local data processing requirements.

• Ability to explain technical concepts to colleagues without a technical background in a clear and accessible way.

   

What you will do

• Ensure stable and high deliverability of company emails.
• Conduct technical audits (SPF, DKIM, DMARC, DNS, blacklist monitoring).
• Manage domain and IP reputation to prevent blocking and spam complaints.
• Collaborate with marketing and IT teams to coordinate mailing strategies.
• Maintain compliance with international standards (GDPR, etc.).
• Set up reputation monitoring and automated reporting.
• Analyze Open, Click, Bounce, and Complaint Rate metrics and suggest improvements.

• Develop strategies to improve email deliverability.

   

Why you should consider this opportunity

• Remote-first format: Monday–Friday, 10:00–19:00 (UTC+2), eliminating the commute.
• Paid vacation and sick leave, plus an extra day off on your birthday.
• Competitive compensation that reflects your expertise and impact.
• Engaging corporate events for learning, sharing experience, and professional growth.
• No micromanagement: we trust our team, encourage initiative, and maintain a flat hierarchy for fast decision-making.
• Ongoing professional development: continuous support to build new skills and advance your career.

• Dynamic work environment: a profitable, forward-thinking company where every specialist plays a key role.

   

We are committed to helping our team grow professionally while building the best iGaming experience for our players. Join us and make a real impact!

We are an iGaming company with over 5 years in the market and a team of 1,300+ professionals. Our portfolio includes 10+ successful projects operating in Tier 1–3 countries and trusted by thousands of players worldwide.

We are looking for a Head of Retention — a strategic leader who will develop and scale multi-channel retention strategies, drive key performance metrics (LTV, ROI, Retention Rate), and lead the CRM team to achieve excellence.

Responsibilities

• Build and execute a comprehensive Retention & CRM strategy across multiple iGaming projects.
• Plan and launch multi-channel marketing campaigns (email, push, SMS, messengers, calls).
• Segment the user base, design personalized offers, and develop automated communication flows.
• Analyze player behavior and campaign performance using key metrics such as Retention Rate, ARPU, ROI, Churn, and Conversion.
• Manage and optimize CRM platforms and marketing automation tools.
• Lead a team of CRM specialists: set goals, monitor performance, and mentor professional growth.
• Collaborate with marketing, analytics, development, and creative teams to align initiatives.

• Stay up to date with industry trends and apply best retention practices in iGaming.

   

Key Skills & Experience

• 2+ years of experience as Head of CRM, Retention Lead, or CRM Manager.
• Proven experience managing a team of 5+ people.
• Deep understanding of player lifecycle, segmentation, and engagement flows.
• Strong knowledge of A/B testing, data analysis, and KPI optimization.
• Hands-on experience with CRM and ESP platforms (Smartico, Customer.io, Emarsys, etc.).
• Understanding of multi-channel marketing and retention mechanics in iGaming.

• Proficiency with analytical tools such as Google Sheets, Power BI, or Looker Studio.

   

Preferred / Nice to Have

• Experience developing loyalty or VIP programs, dynamic bonuses, or cashback systems.
• Knowledge of dynamic segmentation logic (LDD, wager, GGR, churn).
• Awareness of compliance and communication regulations in different regions.

• Experience scaling retention strategies across multiple GEOs (EU, LATAM, SEA).

   

Why Join Us

• Fully remote work, Monday–Friday, 10:00–19:00 (UTC+2).
• Paid vacation and sick leave, plus an extra day off for your birthday.
• Competitive salary that reflects your expertise and impact.
• Participation in internal company events and knowledge-sharing initiatives.
• Freedom from micromanagement and rigid hierarchies, with fast decision-making and open communication.
• Guaranteed professional development and opportunities to acquire new skills.

• Dynamic, forward-thinking work environment where your contribution directly impacts the success of multiple iGaming projects.

   

If you are ready to take full responsibility for retention strategies and player engagement in a fast-growing iGaming company, we want to hear from you. Join us and make a real impact!