Intent Solutions Group

Intent Solutions Group is a global software consultancy, with team members residing in the USA, Ukraine, Canada, and India. We specialize in strategy, portfolio management and product design, combined with digital engineering excellence.

You could be helping to build a global video exchange that offers broad video interoperability, supported by seasoned meeting specialists, to provide virtual experiences that actually work. Purposefully designed for the finance industry, over 1,300 sell side, buy side, and corporate issuers arrange direct and multipoint video meetings to deliver valuable investment content and corporate access in a secure and efficient manner.

Examples of what you’ll be doing:

• Responsible for quality testing of developed product
• Works on project tasks on a daily basis such as creating test cases for both positive and negative testing, defining smoke tests, coordinating and running test runs, and documenting all test run results
• Tracks all progress and updates in Jira/Confluence or similar tool
• Participates in, and may be asked to coordinate, various Scrum meetings
• Supports the Product Manager with requirements and design definitions to the best of their ability
• Is a go-to resource for other team members when functionality needs to be clarified
   

Requirements

What we're looking for:
 

• BS or Master Computer Science or equivalent or BS or Master Mathematics
   
• Proficient with various forms of manual testing
   
• Basic understanding of application architectures
   
• Intermediate level with Scrum process
   
• Can create User Stories and quickly understand business domains and application requirements
   
• Basic understanding of automated build, deployment, and continuous integration and deployment techniques and technologies
   
• Basic understanding of cloud computing with Amazon Web Services
   
• Can mentor 1 or 2 Junior QA Analysts
   
• Intermediate English and is able to communicate effectively and manage effectively client Product Managers
   

Benefits

We gladly offer:
 

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
   
• Your skills and experience can be applied to build state of the art software products. 
   
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.
   
• ​We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.
   

Intent Solutions Group is focused on providing the product operations, design, development, testing, and continuous delivery services needed within a technology-focused organization in support of rapid innovation and the creation of advanced software products.
 

At ISG we are helping our clients build the computing platforms of the future by leveraging IoT devices and modern cloud architectures. We are doing this in areas such as Robotics (UAVs, Drones), Healthcare, IoT, and Digital Media.
 

Our client is a global leader in video and multimedia solutions, trusted by top financial institutions. Their advanced technologies enable secure, high-quality video communications from one-on-one meetings to large-scale virtual events supporting critical operations across the financial and investment sectors. We support the delivery of seamless live streams, webinars, and investor events worldwide, ensuring flawless execution and exceptional content quality.

 

What’s the job?

 

As a Support Analyst, you will manage and execute virtual meetings, live broadcasts, and online events. This is a hands-on, client-facing role requiring strong technical skills, attention to detail, and a commitment to excellent service delivery.

You’ll work closely with international teams and clients, ensuring every event runs flawlessly from start to finish.
 

• Coordinate and run virtual events: webinars, livestreams, and investor presentations.
   
• Operate livestreaming platforms and manage all technical aspects.
   
• Communicate professionally with clients throughout the event lifecycle.
   
• Troubleshoot and resolve issues in real time, escalating when needed.
   
• Contribute to a supportive, collaborative global team environment.
   
• Adapt quickly to different event formats and client needs.
   
• Perform other duties based on business and regional requirements.
   

Requirements

Essential Skills:
 

• Ability to work effectively with US-based teams across global time zones (EMEA/AMER).
   
• Strong English skills (B2+).
   
• Confident with technology and quick to learn new tools.
   
• Excellent communication, organization, and problem-solving skills.
   
• Strong multitasking abilities and time management.
   
• Independent and reliable, yet collaborative within a remote team.
   
• Professional, client-focused, and adaptable under pressure.
   

Will be plus:
 

• Experience in virtual event production or management.
   
• Familiarity with platforms like OBS, Wirecast, Zoom, or Twitch.
   
• Basic knowledge of video/audio equipment setup.
   
• Understanding of digital media and livestreaming workflows.
   

What You’ll Get
 

• Work in a flexible, globally distributed Agile team.
   
• Collaborate with high-profile clients using cutting-edge tech.
   
• Access to continuous learning and training resources.
   
• Gain cross-industry expertise in virtual media and cloud-based delivery.
   
• Clear path for career progression with potential to grow into Assistant Project Manager and Project Manager roles.
   

Benefits

• You will enjoy working in a flexible, Agile, and multinational environment to drive improvements to our customers’ solutions, design and develop new cloud services and software solutions.
   
• Your skills and experience can be applied to build state of the art software products. 
   
• You will definitely gain access to continuous learning opportunities and ensure the constant expansion of your skill-sets through working with top global players in technology scene.
   
• ​We provide you a wealth of opportunities to serve as an AWS domain expert and gain deep cross-industry expertise within our expanding customer portfolio.
   

About the Client and Product:
Our client provides one of the world’s leading online video platforms, designed to power live streaming, online presentations, virtual conferences, events, tutorials, and training sessions. Leveraging advanced browser-based video capture technologies, the platform supports thousands of simultaneous viewers during live events.

Built with state-of-the-art video pipeline technologies—similar to those used by leading organizations like Amazon Video and Netflix—the platform encodes and streams millions of minutes of video content annually, making it a key player in the digital video space.

About the Role:
We are looking for a GenAI Engineer to design, develop, and deploy generative AI solutions. You will work with product teams to integrate AI capabilities, improve automation, and enhance user experiences.

Responsibilities:

• Build, fine-tune, and deploy AI models and pipelines.
• Design scalable AI solutions for text, code, image, or multi-modal generation.
• Evaluate and optimize model performance.
• Collaborate with cross-functional teams on AI integration.

• Mentor junior engineers and share best practices.

   

Requirements:

• 3–7 years of software engineering experience.
• Hands-on experience with AI/ML models, including generative AI.
• Strong software design and problem-solving skills.
• Clear communication and teamwork abilities.

• Upper-Intermediate English or higher. 

   

Preferred:

• Experience with chatbots, content generation, or AI assistants.

• Familiarity with LLMs, embeddings, or retrieval-augmented generation.

   

We Gladly Offer:

• Work in a flexible, Agile, multinational team where innovation and collaboration drive success.
• An opportunity to leverage your skills and experience to build state-of-the-art software products while expanding your expertise in cutting-edge technologies.
• Access to training and continuous learning opportunities to grow your skill set and stay ahead in the evolving tech landscape.
• The chance to work with leading global clients across industries and gain domain expertise in AWS and cloud-based solutions.
• A modern office located in the city center, providing a dynamic and inspiring workspace.
• Flexibility to work both remotely and on-site, allowing you to balance professional and personal commitments effectively.