GR8_TECH

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to own and scale GR8 TECH’s external social presence across two vital growth vectors. You’ll help us amplify our industry authority and build meaningful B2B engagement by running the social media strategy for Bet It Drives Media and turning our C-level executives into recognized thought leaders across LinkedIn and Instagram.

What you’ll drive:

Strategy & Media Brand Ownership (Bet It Drives)

• Build and execute the end-to-end organic social strategy for Bet It Drives Media on LinkedIn and Instagram to grow audience reach and drive platform traffic.
• Produce high-quality, platform-native content formats (posts, graphic copy, video briefs) aligned with content pillars and target audience preferences.
• Measure account performance rigorously, tracking follower growth, impressions, engagement rates, and click-throughs to optimize future content cycles.

Executive Personal Branding & Social Selling

• Manage the personal LinkedIn presence for two C-level executives, delivering up to 8 high-impact posts per month per profile.
• Conduct bi-weekly extraction calls with executives to gather raw expert insights and translate them into distinct, authentic thought-leadership content.
• Grow the Social Selling Index (SSI), personal follower counts, and overall industry authority for both executive profiles within the B2B tech space.

Delivery, Copywriting & Production

• Write compelling, native English copy tailored to different brand voices, formats, and platform algorithms.
• Partner with internal graphic designers and video editors to create visually engaging multimedia assets for social calendars.
• Maintain a synchronized content calendar across all three streams, ensuring zero missed publishing dates and consistent brand alignment.

What makes you a GR8 fit:

Must-have

• 3+ years of hands-on experience in Social Media Management and copywriting.
• Fluent written English skills with a strong portfolio of actual written posts (not just visual portfolios).
• Proven track record building, executing, and analyzing organic LinkedIn strategies and algorithms.
• Hands-on experience launching, managing, or growing accounts on Instagram.
• Demonstrated experience working directly with senior/C-level stakeholders to extract insights and write in an executive voice.
• Strong project management capacity to run multiple parallel content calendars without losing quality or missing deadlines.
• Solid understanding of B2B marketing dynamics (or a clear track record of transferring B2C experience into complex SaaS/tech spaces).

Nice-to-have

• Proven experience launching a social media account from scratch and growing it to concrete performance milestones.
• Direct domain exposure to iGaming, FinTech, SaaS, or high-load B2B tech industries.
• Prior experience managing social channels for a podcast, B2B media outlet, or digital publication.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

What you’ll drive

Payment configuration & launch management

• Configure projects, MIDs, payment methods, gateways, and client requests in Back Office according to agreed priorities;
• Review requirements and clarify missing information before starting configuration;
• Use AI-assisted tools, such as Kiro, to prepare MID configuration tasks based on client requirements and provider documentation;
• Perform pre-production and production checks using established checklists and attach supporting evidence to Jira tasks;
• Coordinate testing with PSPs, local testers, and merchant teams;
• Execute production launches and verify initial transactions after each launch.

Technical troubleshooting & support

• Provide L3 support for configuration-related issues and resolve them within agreed SLAs;
• Investigate issues using logs, API responses, transaction records, and SQL queries;
• Validate API contracts, payloads, webhooks, and callbacks to identify configuration issues;
• Escalate blockers, dependencies, and delivery risks to the Team Lead;
• Support merchant teams in troubleshooting payment configuration issues.

Process improvement & documentation

• Maintain configuration records, setup instructions, and troubleshooting documentation;
• Develop a working knowledge of the 3API product, Payment Gateway adapters, and related configuration processes;
• Collaborate with Product and Analytics teams to simplify configuration in Back Office and the Merchant Dashboard;
• Identify recurring issues and propose improvements to configuration workflows;
• Use AI-assisted tools to improve configuration accuracy and reduce manual work.

Merchant enablement & collaboration

• Work closely with internal teams, PSPs, local testers, and merchant teams to ensure successful payment launches;
• Train merchant teams to configure MIDs and payment methods in Back Office using approved instructions;
• Communicate configuration requirements, testing results, and potential risks clearly;

• Ensure smooth handovers and consistent execution of established processes.

   

What makes you a GR8 fit

Must-have

• At least 1–1.5 years of experience in payment integration configuration, technical operations, or a similar role;
• Hands-on experience configuring payment methods and Merchant IDs (MIDs);
• Strong understanding of JSON and XML, including payload structures and provider schemas;
• Experience with REST APIs, API contract validation, and Postman or equivalent tools;
• Working knowledge of SQL/PostgreSQL for data validation and troubleshooting;
• Understanding of webhooks, callbacks, and common payment flows, including authorization, capture, settlement, refunds, and voids;
• Knowledge of 3-D Secure (3DS), Strong Customer Authentication (SCA), and MID management;
• Familiarity with Jira, Confluence, manual testing, and log analysis tools;
• Basic understanding of CI/CD and software development lifecycle processes;
• English at B2 level or above;
• Ukrainian or Russian at B1 level or above.

Nice to have

• Experience in the iGaming industry;
• Familiarity with KYC/AML requirements and fraud prevention controls relevant to payment configuration;
• Experience using AI-assisted tools for technical configuration or documentation;

• Experience supporting production launches and resolving payment-related incidents.

   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Why this role exists:

This role exists to design, build, and maintain backend services across the Casino platform — bonus and promotional mechanics, wallet and transaction flows, game launch and catalog, and game provider integrations — ensuring reliability, correctness, and performance under high load.

What you’ll drive:

Casino platform services

• Design and develop Spring Boot microservices across the casino domain: bonus processing, game launch, lobby and game catalog management.
• Implement and evolve promotional mechanics end-to-end — from bonus crediting and wagering logic to expiry and settlement — with correctness guarantees on real money.
• Integrate third-party game providers, game launch, wallet callbacks (bet/win/refund), provider-side bonus features.
• Build and evolve REST APIs consumed by internal services and external providers, including request signing, authentication, and API versioning.

Reliability & correctness

• Ensure correctness of real-money transaction and bonus flows — idempotency, retries, timeouts, graceful degradation of downstream calls.
• Work with Redis for caching and session state; tune service performance under production load.
• Own observability: metrics (Micrometer/Prometheus, Grafana dashboards), structured logging, alerting.

Quality & delivery

• Write and maintain unit, integration, and functional tests (JUnit 5, Testcontainers).
• Ship via GitLab CI to Kubernetes; participate in code review and incident investigation.

What makes you a GR8 fit:

Must-have

• 5+ years of experience in back end.
• Commercial experience with strong proficiency in Java (17+) and Spring Boot 3.x (Web, Security, Data, Actuator).
• Experience building business-critical domain logic (payments, bonuses, billing, or similar money-adjacent flows).
• Solid experience integrating third-party REST APIs and designing your own.
• Understanding of distributed systems basics: idempotency, consistency, timeouts, retries, caching.
• Experience with SQL and at least one NoSQL store (Redis, Cassandra, or Elasticsearch).
• Upper-intermediate or higher level of English.

Nice-to-have

• Scala experience (parts of our wallet platform run on Scala / Play / Akka).
• Experience with Kafka and event-driven architectures (some of our services use Spring Cloud Stream).
• Experience running services on Kubernetes; familiarity with GitLab CI.
• Familiarity with Prometheus and Grafana.
• iGaming / betting domain experience.
•  

Why this role exists:

This role exists to scale, secure, and automate our user access management infrastructure, ensuring zero-trust integrity at high velocity. You’ll help us protect our core IT ecosystem by managing the end-to-end employee access lifecycle, establishing standardized access profiles, leveraging modern automation and AI-driven tools, and meeting strict operational SLAs and security standards.

What you’ll drive:

Strategy & outcomes

• Lead and optimize end-to-end Employee Lifecycle access workflows (Onboarding / Dismissal / Change Position): ensure seamless access provisioning during onboarding, timely revocation upon offboarding, and structured access reviews during internal transfers or role changes.
• Own and govern the process of designing, standardizing, and maintaining corporate Access Profiles across departments to align with least-privilege principles.
• Measure and track operational SLAs, proactively eliminating bottlenecks in the access request pipeline to maintain high customer satisfaction (CSAT).
• Optimize operational processes by driving access lifecycle automation and minimizing manual intervention.

Discovery & decisions

• Design, validate, and maintain role models (roles, sub-roles, permission sets, and Access Profiles) across corporate systems, continuously identifying and mitigating access anomalies.
• Initiate and define requirements for automated testing of role-model functionality and access controls across systems.
• Partner with Talent Department, IT, and engineering teams to onboard new corporate systems into the centralized Access Flow platform and align access profiles with organizational changes.

Delivery & execution

• Leverage AI agents and LLM-powered automation tools to optimize repetitive operational tasks, accelerate ticket analysis/triaging, and streamline documentation workflows.
• Process complex, escalated access tickets swiftly and securely, serving as a trusted gatekeeper for critical permissions.
• Analyze complex access rights data, identify permission inconsistencies, and resolve access drift across platforms.
• Build and maintain comprehensive internal documentation for SOPs, access profile matrices, role definitions, and access governance frameworks.

What makes you a GR8 fit:

Must-have:

• 2+ years of hands-on experience in Information Security, IAM, or IT Operations / Systems Administration / L3 Support with a strong focus on access management.
• Proven experience managing Onboarding / Dismissal / Change Position workflows: automated/manual provisioning during onboarding, revoking access upon offboarding, and role adjustments upon job changes.
• Practical experience creating, standardizing, and auditing Access Profiles and Role-Based Access Control (RBAC) models across corporate tools and systems.
• Strong technical understanding of enterprise identity and access tools (e.g., Okta, CyberArk, Active Directory, PAM, SSO, and federation protocols).
• Understanding and practical experience with AI tools / AI agents (e.g., prompt engineering, AI copilots, or agentic workflows) to automate routine operational tasks, reporting, or data processing.
• Solid understanding of core access control principles: RBAC, ABAC, Principle of Least Privilege, and Zero Trust.
• SLA- and quality-driven mindset with experience managing high-volume operational requests without compromising security standards.
• Strong analytical skills with the ability to navigate and validate complex permission structures across diverse systems.
• Clear communication skills—ability to explain technical security policies and requirements to non-technical stakeholders.
• Fluency in Ukrainian or Russian; Intermediate+ level of English.

Nice-to-have:

• Working knowledge of security compliance frameworks and audit requirements (PCI DSS, ISO 27001) in the context of access management and user access reviews.
• Hands-on experience integrating AI agents or custom LLM workflows into internal IT/IAM automation pipelines (e.g., via APIs, LangChain, or agentic frameworks).
• Bachelor’s degree in Computer Science, Information Security, or a related technical field.
• Experience configuring, managing, or troubleshooting custom Access Flow / IAM orchestration platforms.
• Familiarity with cloud security concepts and identity governance within AWS, Azure, or GCP.
• Relevant industry certifications (e.g., CompTIA Security+, Okta Certified Professional, Microsoft Identity and Access Administrator).

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect our financial flows and optimize payment health in real time. You’ll help us minimize fraud exposure and operational friction by owning end-to-end payment processing analysis, deposit/withdrawal risk decisions, and transaction monitoring.

What you’ll drive:

Risk Analysis & Transactional Decision-Making

• Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors.
• Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure.

• Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations.

   

Operational Execution & Case Management

• Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods.
• Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities.

• Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions.

   

System Optimization & Feedback

• Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues.
• Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups.

• Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.

   

Stakeholder & Cross-Team Collaboration

• Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams.

• Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required.

   

What makes you a GR8 fit:

Must-have:

• 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce).
• Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure.
• Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments.
• Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact.
• Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure.
• Clear cross-team communication skills to explain complex risk rationale concisely.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.

• Readiness to work in a rotating shift schedule, including night shifts.

   

Nice-to-have:

• Experience working with alternative payment methods (APMs) and crypto payment rails across different regions.
• Understanding of basic SQL or advanced Excel/data tools for quick pattern searching.

• Prior experience dealing with payment service providers (PSPs) and acquiring banks directly.

   

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.
 

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists

This role exists to ensure efficient, scalable, and predictable casino operations across game provider integrations, game releases, and content management.

You’ll help us improve operational delivery by leading the Casino Operations team, establishing clear processes and service standards, and using automation and AI to reduce manual work, improve accuracy, and increase team efficiency.

What you’ll drive

Team leadership & people management

• Lead, mentor, and develop a team of Casino Operations and Content Specialists;
• Allocate workload and balance team capacity across game releases, provider onboardings, and ad-hoc requests;
• Set clear performance expectations and operational benchmarks;
• Conduct regular 1:1 meetings, provide feedback, and support team members’ professional growth;

• Foster accountability, collaboration, and a high-performing team environment.

   

Casino operations & SLA management

• Oversee the end-to-end operational lifecycle, including provider onboarding, game activations, and configurations;
• Manage incoming requests from Account Management, Sales, Product, and other internal stakeholders, prioritizing them based on business impact;
• Ensure timely request resolution and adherence to agreed service-level agreements (SLAs);
• Act as the escalation point for complex operational issues and coordinate their resolution;

• Monitor operational performance and identify bottlenecks affecting delivery speed or quality.

   

Process ownership & knowledge management

• Define, document, and continuously improve standardized operational processes for provider onboarding, game releases, and configuration changes;
• Establish clear workflows, ownership, handoffs, and lead times between the team and internal stakeholders;
• Build and maintain a self-service knowledge base in Confluence;
• Ensure internal teams can independently access operational guidelines, requirements, and expected timelines;

• Identify process gaps and implement improvements that reduce errors and make delivery more predictable.

   

Automation, AI & operational efficiency

• Audit operational workflows to identify repetitive manual tasks and opportunities for automation;
• Implement automated workflows and no-code solutions to improve operational efficiency;
• Identify and introduce AI tools for configuration checks, bulk updates, documentation, and reporting;
• Drive AI adoption within the team and integrate AI-assisted workflows into everyday operations;

• Measure the impact of process improvements through delivery speed, accuracy, and workload efficiency.

   

What makes you a GR8 fit

Must-have

• 3+ years of experience in casino operations, content management, or game provider integrations within the iGaming industry;
• 1–2+ years of experience in a team lead or management role, including direct people management and workload planning;
• Proven experience optimizing operational processes and improving delivery efficiency, quality, or error rates;
• Familiarity with Jira or similar ticketing systems, Confluence, and basic API testing tools;
• Strong understanding of operational workflows, prioritization, and SLA management;
• Excellent stakeholder management and communication skills;

• Professional fluency in English.

   

Nice to have

• Experience implementing automation or no-code solutions in operational workflows;
• Hands-on experience using AI tools to improve team productivity;
• Experience building internal knowledge bases and standard operating procedures;
• Experience managing operations across multiple game providers and coordinating cross-functional delivery.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).

• Learning culture with internal courses + growth programs.

   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.