GigRadar

🚨 We’re Hiring: Customer Success Manager (Upwork-Focused & Client-Obsessed) 🚨

Hey! We’re GigRadar📡 — the go-to platform helping freelancers and agencies crush it on Upwork. We make lead generation faster, smarter, and actually enjoyable.

Now we’re looking for a Customer Success Manager to join our growing team. If you're obsessed with client happiness, proactive support, and building relationships that actually matter — we want to talk to you.

💼 Your Mission (aka What You’ll Be Doing)

👋 Onboard Like a Pro – Welcome new clients and guide them through our Upwork growth journey
📊 Track + Support – Monitor client goals, track milestones, and offer help before they even ask
🤝 Build Loyalty – Create relationships that turn clients into fans
🛠️ Be the Fixer – Collaborate with tech + ops to solve issues quickly and clearly
💳 Plan & Billing Mastery – Help with upgrades, billing questions, and account clarity
🛑 Save the Day – Handle cancellations with empathy, and retain clients whenever possible
🕒 Work Smart Hours – Cover US time zones: Start at 12–1PM Kyiv / End at 9–10PM Kyiv

✅ What You Bring

✔️ Experience as a Customer Success Manager in B2B (SaaS = big bonus)
✔️ You really get Upwork and how to help clients win there
✔️ Excellent communicator – You listen well, speak clearly, and write like a pro
✔️ Problem-solver mindset – You anticipate needs and love creating win-win solutions
✔️ Comfortable juggling things solo or collaborating with a team
✔️ Tools? You’ve used Intercom, HubSpot, Notion and love staying organized
✔️ Bonus if you know search magic like Boolean or ElasticSearch
✔️ Fluent English, both spoken and written

🌟 What’s In It for You

💵 $700/month base salary
🎯 Performance Bonuses up to $1000/month
🚀 Career Growth – Move up to Senior CSM or Account Manager roles
📘 Learning Weekly – Stay sharp with weekly client insight & Upwork sessions
🌍 Fully Remote – Work from wherever feels right
🎉 Startup Energy – Fast, fun, and focused on outcomes — not red tape

👀 Ready to Help Agencies + Freelancers Win on Upwork?

Apply now and let’s scale something awesome together at GigRadar.io 🌟

PPC & Funnel Marketer (B2B SaaS / EdTech, US Market)
Compensation: $2,000–4,000 USD per month, gross
 

We are a B2B SaaS company aimed at an English-speaking audience.

• 1,000+ active customers
• Proprietary AI-driven lead-gen technology
• Target clients: marketing & IT freelancers and agencies in the USA, Canada, and EU

Why We’re Hiring

Our five-person marketing team needs a specialist who can scale lead flow especially in the US and Canada, with the EU as a secondary market.Sources:

• SEO
• PPC (Facebook, X, LinkedIn)
• Influencer marketing
• SMM (X, LinkedIn)
• Cold email + LinkedIn outreach

Primary growth goal:

• Reach 650 SQLs/month at ≤ $65 per SQL via PPC & influencer channels (SEO support welcome)
• Drive traffic to: direct-response pages, VSL funnels, educational & automated-webinar funnels

Your Core Responsibilities

• Craft & execute strategies to hit 650 demo bookings/month at CAC ≤ $250
• Run or manage paid campaigns (hands-on or via vendors)
• Build & optimize lead-gen funnels: landing pages, structure, messaging, offers, copy, video, etc.
• Own analytics & A/B testing across all funnel stages
• Optional: source/manage US freelance-/agency-focused influencers
• Optional: expand SEO

Must-Have Experience

• 3+ years in a similar B2B SaaS or EdTech role for US/Canadian markets
• Proven record of 1,000+ SQL demo bookings/month on international markets
• Mastery of analytics tools (GA, Mixpanel, Tableau, etc.)
• CRM fluency (HubSpot, Salesforce, etc.)
• Funnel design & analysis expertise
• Hands-on with Google Ads, LinkedIn Ads, Facebook Ads
• Fluent English
• Recruiting/optimizing external SEO, PPC, SMM, influencer partners
• Managing $30k+ monthly PPC & influencer budgets while meeting CAC targets

What We Offer

• $1,000–2,000 base + KPI bonuses up to $3,000–4,000 total (exact package based on experience)
• Official contract with a fast-growing, US-registered company
• Clear path to CMO
• 5/2 schedule in your own time zone
   

If this describes your skill set and matches your financial and career ambitions
and if traffic & funnels are your super-power.
Apply now!!!

In two sentences, tell us why you’re the perfect fit.

Partnership and Affiliate Manager
Compensation: $1,500 base + performance bonus (up to $3,500 total)

We are USA-registered B2B SaaS company, 1,000+ customers, AI-powered lead-gen platform

• Core markets: USA, Canada, EU
• Clients: marketing & IT freelancers and agencies

The Mission

Own and scale revenue through partnership channels—communities, influencers, and complementary SaaS platforms—so our sales team can close more deals, faster.What

You’ll Do

• Identify & onboard partners: niche communities, industry influencers, tool vendors, accelerators, etc.
• Build joint offers (webinars, co-marketing bundles, affiliate programs) that deliver qualified SQLs and revenue.
• Negotiate win-win deals: rev-share, CPL/CPS, integration swaps.
• Run partner pipeline: outreach, contracts, launch plans, performance reviews.
• Enable partners: provide assets, training, tracking links, and rapid support.
• Track results: SQLs, CAC, partner ARR, ROI—iterate fast.

What Makes You a Fit

• 2+ yrs forging B2B SaaS or MarTech partnerships for US/Canadian markets.
• Rolodex of communities, influencers, or SaaS tools in the freelance/agency space.
• Negotiation chops and a nose for mutual upside.
• Comfort owning targets and hustling until the numbers land.
• Fluent English; bonus for basic marketing analytics/CRM skills.

What We Offer

• $1,500 fixed + tiered bonus (OTE up to $3,500/mo)
• US contract with a fast-growing SaaS player
• Direct line to leadership—grow the channel, grow into Head of Partnerships
• 5/2 schedule in your own time zone

Think you can turn relationships into revenue?
Send two sentences on why you’re the partner-whisperer we need-let’s talk!

We are a B2B SaaS service for IT and Marketing agencies operating in Europe and the USA.

Current pool of 500+ clients from all over the world. Own IT development, unique product with the use of artificial intelligence, for automation of lead generation for agencies.

Communication with clients is entirely in English. Stable marketing that gives more than 100 "warmed up" leads every month.

The SDR's job is to qualify "incoming clients" and find potential clients to pass them on to sales managers.

What we offer:

• Work under an official contract in a company registered in the USA.
• Salary from 800 - 1,500$ (fixed salary + bonuses for scheduled meetings with applications received from our sites).
• Opportunity to advance to SDR Team Leader or Account Executive / B2B Sales.

How the sales department is structured:

• Marketing: leads/requests are received on our websites and social networks, after which they leave requests and get into the CRM (HubSpot)
• Appointment Setter / SDR ( first-line managers) : process incoming leads/applications (MQL) and qualify them for budget and need for our product (SQL). If the lead is suitable for us, the first-line manager schedules a video meeting with the sales manager.
• Account Executive (Sales Manager): receives a qualified lead (SQL) with demonstrated interest in our product and budget, in CRM (HubSpot), with whom the Appointment Setter/SDR has already booked a meeting (demo call) for him.

Appointment Setter / SDR ( first line managers) task:

• Establish contact with the lead via email correspondence in HubSpot and on Linkedin, conducting a basic analysis of the lead's company and selecting relevant "cases" for him among our clients.
• Schedule a meeting for the client with the Account Executive.
• Enter customer data into HubSpot CRM.

• If the client does not show up for the meeting, contact him and reschedule the meeting for a convenient time.

   

What we expect from you:

• Experience of at least 1 year in the role of SDR / Appointment Setter (first-line managers), with clients in the B2B sphere, ideally in the SaaS, IT, CRM, Automation, EdTach industry.
• Experience with HubSpot or similar CRM: 1 year of practical experience.
• Knowledge of English at level C2+. Knowledge of Russian at least B1.
• The last year of sales experience has been exclusively in English.

Selection process:

• Submit your application and a recruiter will contact you.
• Attend an introductory meeting to discuss your experience and goals.
• Final interview with the Head of the commercial department.
• Get an offer and start your journey with us.

Location: Remote (flexible within GMT+3 to GMT+8 time zones) 
Team: Commercial
Recruitment Type: Contract Full-time

About us

GigRadar is B2B SaaS service for IT and Marketing agencies operating in Europe and the USA.

Current pool of 500+ clients from all over the world. We have our own IT development, unique product with the use of artificial intelligence, for automation of lead generation for agencies.

We’re expanding our recruitment team and looking for a Recruiter to focus on marketing-related roles. This is a fully remote position ideal for someone who enjoys engaging with candidates, assessing communication skills, and building a steady flow of marketing talent for GigRadar

The role (what you’ll own)

• Manage daily candidate sourcing and communication for marketing roles (performance marketers, content strategists, partnership specialists, etc.).
• Conduct HR interview to assess communication and verify profile details.
• Maintain communication with candidate to be align with work expectations
• Coordinate interview scheduling and feedback with hiring manager
• Keep candidate pipelines and notes updated in Team Tailor (our ATS).
• Use automation and AI-assisted tools to improve sourcing and outreach efficiency.

What we’re looking for

• Proven experience in recruitment or candidate screening, preferably for marketing or creative roles across Eastern Europe.
• Hands-on experience in local recruitment (Ukraine region), including sourcing through Telegram communities or channels.
• English level B2 or higher, strong communication skills are essential.
• Self-driven and consistent, with the ability to meet weekly hiring goals.
• Highly organized and responsive, capable of managing multiple candidates efficiently.
• Confident using LinkedIn and other sourcing platforms such as Djinni, work.ua, robota.ua, hh.kz etc

Nice to have

• Background or strong interest in marketing, communications, or digital growth roles.
• Familiarity with ATS or similar recruitment database tools.
• Experience with automated sourcing or recruitment workflow tools.
• Prior experience working in remote or startup environments.

Pay & performance

Salary: $500-$1000 (based salary + bonus) depends on experience level

Tools & access

LinkedIn and talent portal access will be provided by the company to support your daily sourcing and outreach activities.

What we offer

• Flexible work schedule
• Opportunity to grow into broader recruiting or operations roles as we scale.
   

Required languages

English B2 - Upper Intermediate
 

Ukrainian C1 - Advanced