Fintech Farm

About Fintech Farm

We are a UK fintech creating successful neobanks in emerging markets in partnerships with local traditional banks.

Our success builds upon a best-in-class product, customer experience, emotional engagement, viral marketing and deep credit decisioning expertise.

One of our founders had previously co-founded a highly successful Eastern European neobank with a multi million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we have already established market leading positions. Our next market was Vietnam, where we launched Liobank in early 2023 and also gained solid traction.

We have a few more new markets in the pipeline for the next 12 months, and we are starting to build the team there.

Why Fintech Farm is a great place to be

Our ambition. We are looking to become a leading consumer digital bank brand in each market we operate making it easy for consumers to interact with their money. You could be a part of this exciting journey.

Our culture.

Customers. We always go above and beyond to provide an amazing customer experience. We serve our customers the way we would want our mom to be served. And who said that banking has to be boring? We make our apps not just easy but fun to use.

People. We are all business partners in our company. Each of us thinks big, acts as if we own the place, and never takes “No” as an answer. We work with strong individuals whom we empower and trust rather than micromanage. Common sense rather than formal policies prevails in all that we do. 
We always stay curious and open-minded. We embrace the We over Me culture.
 

What You Will Be Doing

• Monitoring Infrastructure Health:
  • Utilize Prometheus, Grafana, Kibana and other monitoring tools to continuously monitor the health and performance of our production systems.
  • Configure and maintain monitoring dashboards to provide real-time visibility into system metrics and performance.
  • Incident Detection and Response:
  • Respond promptly to alerts generated by PagerDuty, Prometheus, Alert Manager, and other monitoring tools.
  • Investigate and troubleshoot incidents to determine root causes and implement necessary remediation steps.
  • Collaborate with development teams to resolve incidents efficiently and minimize impact on business operations.
  • Anomaly Detection and Analysis:
  • Analyze system metrics, logs, and graphs to identify anomalies and potential performance issues.
  • Proactively address anomalies to prevent service disruptions and optimize system performance.
  • Log Management and Analysis:
  • Manage and analyze logs using the ELK stack (Elasticsearch, Logstash, Kibana) to gain insights into system behavior and identify potential issues.
  • Develop and maintain log monitoring and analysis processes to detect and respond to anomalies effectively.
  • Documentation and Reporting:
  • Maintain detailed documentation of incident response procedures, system configurations, and monitoring setups.
  • Generate regular reports on system performance, incident trends, and resolution actions taken.
  • Continuous Improvement:
  • Proactively identify opportunities to enhance monitoring capabilities, automate repetitive tasks, and improve incident response processes.
  • Participate in post-incident reviews to identify areas for improvement and implement corrective actions.

Who you are

• Proven experience as a NOC Engineer or in a similar role.
• Proficiency in using monitoring tools such as Prometheus, Grafana, and the ELK stack.
• Strong analytical skills and ability to work under pressure.
• Excellent communication and collaboration abilities.

What we are offering

• Competitive salary negotiable depending on the candidate level
• Share options
• We are still a start-up and more benefits are on the way

About Fintech Farm

We are a UK fintech company creating successful neobanks in emerging markets in partnership with local traditional banks.

Our success is built upon a best-in-class product, exceptional customer experience, emotional engagement, viral marketing, and deep credit decisioning expertise.

One of our founders previously co-founded a highly successful Eastern European neobank with a multi-million customer base.

We launched our first market with Leobank in Azerbaijan in 2021, where we quickly established a market-leading position. Our next market was Vietnam, where we launched Liobank in early 2023 and gained solid traction.

We have several new markets in the pipeline for the next 12 months and are actively building teams in these regions.

Why Fintech Farm is a Great Place to Work

Our Ambition
We aim to become the leading consumer digital bank brand in every market we enter, making financial interactions seamless and engaging. You have the opportunity to be a part of this exciting journey.

Our Culture

Customers First. We always go above and beyond to provide an outstanding customer experience. We serve our customers the way we would want our own family to be treated. And who says banking has to be boring? Our apps are designed to be not just easy but fun to use.

Empowered People. We operate as business partners, not just employees. Each of us thinks big, takes ownership, and never accepts “No” as a final answer. We collaborate with strong individuals, empowering and trusting them rather than micromanaging. Common sense takes precedence over formal policies. We remain curious, open-minded, and embrace a “We over Me” culture.

Senior DevOps Engineer

Our products operate across multiple countries, offering innovative solutions that shape the future of banking. We are currently seeking an experienced Senior DevOps Engineer to join our team.

Technical Stack

• Cloud & Infrastructure: AWS, Terraform, Kubernetes (on-prem & AWS EKS)
• Containers & Orchestration: Docker, Kubernetes, Helm, Istio, Flux, ArgoCD
• CI/CD & Automation: GitLab CI/CD, Ansible
• ETL: Apache Airflow, ClickHouse
• Monitoring & Observability: VictoriaMetrics, Alert Manager, PagerDuty, Grafana, ELK stack
• Secrets Management: HashiCorp Vault, AWS Secrets Manager, SSM
• Languages & Scripting: Python, Bash (optional but a plus)
• Databases: PostgreSQL (Patroni, PgBouncer), MongoDB (replicaset, sharding), Redis
• Event Store & Stream-Processing Platforms: Apache Kafka, SNS

Key Responsibilities

• Infrastructure as Code (IaC):
   
  • Design, implement, and manage IaC solutions for our microservices architecture.
  • Utilize Terraform/Terragrunt to automate infrastructure provisioning on AWS.
• Container Orchestration:
   
  • Manage and optimize Kubernetes clusters (on-prem & AWS EKS).
  • Use Helm for packaging and deploying microservices.
• CI/CD:
   
  • Develop and maintain GitLab CI/CD pipelines.
  • Implement and optimize release strategies for microservices.
• Service Mesh & Networking:
   
  • Implement and manage Istio to enhance security, observability, and traffic management.
  • Collaborate with development and operations teams to optimize network performance.
• Secrets Management:
   
  • Utilize Vault and AWS Secrets Manager for secure storage and management of sensitive data.
• Monitoring & Observability:
   
  • Implement and maintain monitoring solutions using VictoriaMetrics, Grafana, and other tools.
  • Configure alerting systems for proactive issue resolution.
  • Participate in on-call duty to address infrastructure-related production incidents.
• Database Management:
   
  • Manage and optimize databases, including PostgreSQL and MongoDB, ensuring data integrity, performance, and scalability.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience as a DevOps Engineer.
• In-depth knowledge of AWS services and Kubernetes.
• Proficiency in AI tools to enhance automation, observability, and operational efficiency.
• Background in DevSecOps with an understanding of security standards (ISO 27001, SOC 2, CIS Benchmarks, PCI DSS).
• Strong scripting skills for automation tasks.
• Hands-on experience with Helm, Flux, Istio, Vault, VictoriaMetrics, Grafana, and other relevant technologies.
• Deep understanding of CI/CD best practices and GitLab CI/CD pipelines.
• Familiarity with agile methodologies and a collaborative team environment.