Jobs at Djinni

About Us:

We are an IT recruitment agency with over 8 years of experience, helping IT companies in Ukraine and Europe find and hire the most talented specialists. Our team of 10 professionals specializes in high-quality recruitment and headhunting, providing the best service for our clients. Among them are both large companies and promising startups.

Today, we are actively expanding our presence in European markets as well as in Ukraine. We are looking for an ambitious specialist to develop these directions. If you combine the talents of a sales manager, account manager, and lead generator, we are looking for you!
 

Key Responsibilities:

• Actively searching for new clients in Ukraine and Europe for IT recruitment services.
• Working with CRM systems, LinkedIn, Facebook, email marketing, and other channels.
• Creating personalized emails for potential clients and leading them to the stage of phone contact.
• Managing relationships with existing agency clients.
• Conducting calls and presentations for clients: gathering requirements, discussing vacancies, and negotiating cooperation terms.
   

Your Competencies and Skills:

• Experience in B2B sales.
• Ability to find and attract clients via LinkedIn.
• Strong presentation and negotiation skills.
• Experience working with cold and warm databases.
• High level of English proficiency (Upper-Intermediate or higher).
   

Will Be a Plus:

• Understanding of IT recruitment processes as a service.
   

We Offer:

• Competitive salary with bonuses for attracting new clients and successfully closing vacancies.
• Opportunities for professional growth and training.
• A comfortable work environment and team support.
• Career growth.
• 18 working days of paid vacation.
   

Bonus System and Salary Growth:

• Bonuses for each new client.
• Additional bonuses for successfully closed vacancies with active clients.

Join our team to become part of a successful business that transforms the IT recruitment market!

Team Summary
Our IT Infrastructure Department consists of three core specialised functions: IT Support (end-user technical support), Systems Engineering (server, network, and cloud infrastructure administration), and Information Security (cybersecurity).

Our mission is to provide strategic leadership and operational management of the company’s IT infrastructure, ensuring high levels of reliability, security, availability, and scalability.

We are building our work around robust IT Service Management (ITSM/ITIL) practices, continuous infrastructure modernisation, and strict compliance with international information security standards.
The team acts as a tech foundation that effectively serves both our outsourcing business and the company's internal product ecosystem.

Job Summary
We are looking for a seasoned, strategic Head of IT with a proven track record of leading cross-functional teams across IT Support, Infrastructure, and Information Security, and operating effectively in highly ambiguous, fast-paced, and business-critical environments.This role offers high strategic impact, with direct influence on the company’s IT strategy, resource allocation, and C-level technology decision-making. It provides full end-to-end ownership of the IT function — from ensuring high-quality day-to-day support to defining and executing long-term cloud and technology roadmaps, as well as a unique opportunity to lead international compliance and certification initiatives (e.g., ISO standards) from setup through audit execution.

Responsibilities and Duties

• Define and execute the company's IT strategy in alignment with business priorities and long-term goals
• Lead, coach, and develop the IT organization across IT Support, Systems Engineering, and Information Security functions
• Ensure high reliability, availability, and scalability of corporate IT infrastructure and cloud services
• Own corporate information security strategy (including risk management, asset protection, and regulatory compliance)
• Lead international certification initiatives (ISO 27001, ISO 22301, ISO 9001), including policy development and end-to-end audit management
• Manage the IT budget and vendor portfolio, including cost planning, optimization, and contractual negotiations
• Ensure business continuity by maintaining Business Continuity and Disaster Recovery plans (BCP/DR) and leading incident response processes
• Drive key technical initiatives (infrastructure modernization, cloud migration, process automation)
• Develop and continuously improve ITSM processes, SLA governance, and user satisfaction measurement

Qualifications and Skills

• 7+ years of experience in IT, including at least 2 years in a leadership role
• Proven experience leading cross-functional teams across IT Support, Infrastructure, and Information Security functions
• Strong background in managing corporate IT infrastructure and cloud platforms
• Solid understanding of information security practices, including IAM, EDR, SIEM, and vulnerability management
• Hands-on experience with compliance and risk management frameworks, including ISO 27001, ISO 22301, and ISO 9001
• At least Upper-Intermediate level of written and spoken English
• Strong strategic mindset with a hands-on ownership approach and effective communication skills
   

Nice to have

• Experience implementing or migrating enterprise platforms such as ITSM, IAM, or cloud solutions
• Understanding of DevOps practices and their integration into enterprise IT environments
• Familiarity with IT governance frameworks such as COBIT or NIST
• Advanced academic background (Master’s degree or MBA) and/or relevant professional certifications in IT management or information security

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member.
• Competitive compensation and perks. Annual performance review.
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company.
• Gig-contract.
• 21 paid vacation days per year, paid public holidays according to the Ukrainian legislation.
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves.
• Medical insurance is provided from day one. Sick leaves and medical leaves are available.
• Remote working mode is available within Ukraine only.
• Free meals, fruits, and snacks when working in the office.

We are an established international iGaming company with 1,600+ specialists and 10+ large-scale projects across Tier 1–3 markets.

As part of our strategic growth, we are expanding our SEO direction together with a specialized SEO partner operating in highly competitive iGaming and casino niches.

This is a hands-on Team Lead position for someone with deep expertise in drop domains, PBN infrastructure, and authority building.

You'll lead a dedicated direction responsible for domain acquisition, PBN development, link strategy, and scaling SEO assets. The role combines technical expertise, strategic thinking, and team leadership.
 

What You'll Do

• Lead and develop the Drop Domains / PBN team 
• Build and execute scalable domain acquisition strategies 
• Search, evaluate, purchase, and manage drop domains 
• Build and maintain PBN infrastructure 
• Analyze expired domains, auction domains, and backlink profiles 
• Define quality standards for domain selection and PBN growth 
• Work closely with SEO, Link Building, and Development teams 
• Optimize domain acquisition costs and ROI 
• Mentor team members and improve internal processes 

• Research new approaches for authority growth and SEO scaling 

   

We're Looking For Someone Who Has

• 4+ years of SEO experience, preferably within iGaming 
• Experience leading an SEO or PBN team 
• Strong hands-on experience with: 
  • Drop Domains 
  • Expired Domains 
  • Domain Auctions 
  • PBN Networks 
  • Redirect Strategies 
• Deep understanding of domain authority metrics and backlink analysis 
• Experience with Ahrefs, Semrush, Majestic, Netpeak Checker (or similar) 
• Understanding of domain brokers, auctions, and backorder services 
• Strong analytical mindset with a focus on ROI 

• Ability to prioritize, make decisions, and own results 
   

  Nice to Have
  Experience with automation tools 

• Experience managing freelancers and external vendors 
• Experience working with Tier-1 GEOs 
• Broader technical SEO expertise 
   

What We Offer

• Experience with automation tools 
• Experience managing freelancers and external vendors 
• Experience working with Tier-1 GEOs 
• Broader technical SEO expertise 

If you're passionate about SEO, enjoy building scalable systems, and want to make a real business impact—we'd love to hear from you.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Platinum Solutions Partner, GitLab Select Partner, HubSpot Platinum Partner, Miro Solution Partner, Okta Activate Partner, Cloudflare Select Partner, JumpCloud Gold Partner and Microsoft Partner.

Since 2017, we’ve been implementing, migrating, integrating, administering, and auditing cloud solutions—all the way from PoC and training to ongoing support and GenAI guidance, always with the customer’s IT setup in mind.

This translates to businesses capturing maximum value from cloud solutions, mapping, collaboration, customer service, CRM, and DevSecOps—tailored to your needs every step of the way.

We’re seeking an experienced and curious Brand & Social Media Manager to strengthen our online presence and build meaningful connections with our global audience. If you excel at crafting impactful social media strategies, creating engaging content, and fostering vibrant online communities, we’d love to have you on board.

Requirements:

• 2+ years of proven experience in social media marketing and branding, particularly within B2B industries.
• Storytelling and creativity, with the ability to craft compelling narratives that align with our brand values and engage diverse audiences.
• Strong analytical skills, enabling data-driven decision-making and continuous improvement of strategies.
• Understanding of branding fundamentals, including visual identity, messaging consistency, and positioning.
• In-depth knowledge of social media tools (Facebook, LinkedIn, Instagram, Google My Business), trends, and audience engagement techniques.
• Excellent communication and collaboration skills, working effectively across teams and with external stakeholders.
• Project management abilities, ensuring timely execution of social media and branding initiatives.
• Awareness of global markets, particularly in the EMEA region, to tailor strategies for regional audiences.
• At least Upper-Intermediate English proficiency for a seamless international collaboration.

Responsibilities:

• Develop and execute B2B social media strategies to enhance brand awareness, engagement, and growth.
• Create, curate, and manage compelling content across all social platforms, maintaining consistency with our brand voice.
• Analyze social media performance, providing actionable insights and regular performance reports.
• Collaborate with the marketing team to align social campaigns with broader marketing goals and strategies.
• Engage with our online community, respond to comments/messages, and nurture relationships with our audience.
• Stay current on social media trends and best practices, incorporating them into innovative strategies.
• Work cross-functionally to ensure brand consistency and gather insights from different departments.
• Monitor competitors and industry trends to identify opportunities for improvement and differentiation.
• Expand global reach with a focus on EMEA markets, building strategies for diverse audiences.
• Lead branding initiatives, such as storytelling campaigns, that align with our values and mission.

Work conditions:

• Work alongside innovators: Collaborate with top-tier brands like Google Cloud, Zendesk, Asana, GitLab, HubSpot, Miro, Okta, Cloudflare, JumpCloud and Microsoft, elevating your branding and social media expertise.
• Pioneer social media strategy: Be the first to shape our social media presence from the ground up, building meaningful connections with global audiences.
• Lead branding initiatives: Take charge of impactful campaigns, from storytelling projects to visual identity refreshes, that resonate with our audience and align with our mission.
• Embrace creative freedom: Experiment with fresh ideas and lead campaigns that drive engagement and visibility across platforms. Your creativity will have a direct impact on our growth.
• Join a supportive team: Be part of a team that celebrates your wins, supports your growth, and values your input—big or small.
• Work with flexibility: Choose remote work from anywhere or visit our offices in Kyiv or Prague for collaboration and connection.
• Recharge and reset: Take advantage of 24 vacation days, public holidays, and 14 sick leave days to maintain a healthy work-life balance.
• Advance your skills: Participate in sponsored webinars, meet-ups, workshops, and partner-driven learning programs, including access to company-supported English groups.
• When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).
• Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes.

Cloudfresh ⛅️ is a Global Google Cloud Premier Partner, Zendesk Premier Partner, Asana Solutions Partner, GitLab Select Partner, Hubspot Platinum Partner, Okta Activate Partner, and Microsoft Partner.

Since 2017, we’ve been specializing in the implementation, migration, integration, audit, administration, support, and training for top-tier cloud solutions. Our products focus on cutting-edge cloud computing, advanced location and mapping, seamless collaboration from anywhere, unparalleled customer service, and innovative DevSecOps. 

We are seeking four dynamic Security Sales Executives to lead our sales efforts for security solutions across the EMEA and CEE regions. The ideal candidate will be a high-performing A-player preferably with experience in B2B segment and SaaS sales, adept at navigating complex sales environments, and driven to exceed targets through strategic sales initiatives.

Requirements:

• Fluency in Ukrainian.
• At least B2 level in English.
• From 2 years of proven sales experience in SaaS/IaaS fields, IAM, Cloud Security Command Center, VPC Service Controls, Zero-Trust Platforms or security related product selling
• Excellent communication, negotiation, and strategic planning abilities;
• Proficient in managing CRM systems and understanding their strategic importance in sales and customer relationship management.

Responsibilities:

• Develop and execute sales strategies for Security solutions, primarily targeting enterprise clients within the Cloud Markets across EMEA and CEE.
• Conduct high-level negotiations and presentations with major companies across Europe.
• Continuously assess the competitive landscape and customer needs within the cybersecurity and web performance market, adapting sales strategies to meet market demands and drive revenue growth.
• Identify and penetrate new enterprise market segments.
• Work closely with marketing and business development teams to align sales strategies with broader company goals.
• Accurately forecast sales pipelines and provide regular reports on sales activities and performance.

Would be a plus:

• Certifications like Google Professional Cloud Security Engineer, Okta Certified Professional, or CISSP / CISM.
• Experience with DevSecOps practices (specifically securing pipelines in GitLab).
• Familiarity with Zero Trust architecture and Chrome Enterprise security features.

Work conditions:

• Competitive Salary & Transparent Motivation: Receive a competitive base salary with commission on sales and performance-based bonuses, providing clear financial rewards for your success.
• Flexible Work Format: Work remotely with flexible hours, allowing you to balance your professional and personal life efficiently.
• Freedom to Innovate: Utilize multiple channels and approaches for sales, allowing you the freedom to find the best strategies for success.
• Training with Leading Cloud Products: Access in-depth training on cutting-edge cloud solutions, enhancing your expertise and equipping you with the tools to succeed in an ever-evolving industry.
• International Collaboration: Work alongside A-players and seasoned professionals in the cloud industry. Expand your expertise by engaging with international markets across the EMEA and CEE regions.
• Vibrant Team Environment: Be part of an innovative, dynamic team that fosters both personal and professional growth, creating opportunities for you to advance in your career.

When applying to this position, you consent to the processing of your personal data by CLOUDFRESH for the purposes necessary to conduct the recruitment process, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR).

Additionally, you agree that CLOUDFRESH may process your personal data for future recruitment processes. You can withdraw this consent at any time.

We need a search strategist who treats organic and AI-driven visibility as a way to grow the business, not a checklist to grind through. You won't be micro-managed, and we don't care about vanity metrics. We care about strategy, data, and growth that shows up in the pipeline.

The job has changed. Ranking #1 on Google used to be the goal. Now it's the baseline. A big part of the work is getting your content cited and recommended by AI answer engines like Google AI Overviews, ChatGPT, Perplexity, and Gemini, because that's increasingly where buyers ask their questions. If you already get why entities, structured data, and topical authority matter here, and you've been experimenting with it yourself, keep reading.

What you'll own

Search and AI-visibility strategy. You'll shape the full organic funnel, from top-of-funnel informational content down to high-intent commercial pages, across both traditional search and generative engines. The roadmap is yours, not a ticket queue someone hands you.

Entity and topical authority. Build the topic clusters, internal linking, and entity model that make it clear to Google and LLMs what we're an authority on. Find keyword cannibalization and fix it before it caps our growth.

Technical and AI optimization. Audit and implement JSON-LD structured data (Organization, Product/Service, Breadcrumb, Article, Review) so our content is machine-readable. Own indexation, crawl efficiency, Core Web Vitals, and AI-search readiness, including entity-first content. The goal is getting included in answers, not just ranking blue links.

Authority and digital PR. Build authority through earned mentions, digital PR, and links that move rankings and feed the brand signals AI engines pay attention to. We want quality and relevance, not volume, and definitely no link farms.

Specs and enablement. Turn strategy into clear technical briefs and content specs our dev and content teams can act on without guesswork. You set the standard rather than waiting to be told what to scope.

Opportunity hunting. Watch the market, competitors, and shifts in how SERPs and AI answers behave, and find untapped demand before anyone else does, including emerging zero-click and AI-answer surfaces.

Analytics and reporting. Track what actually matters: non-brand organic traffic, conversions, qualified pipeline, and AI share-of-voice. No-click attribution is messy. Your job is to make sense of it and report it so stakeholders understand it and act on it.

Must-haves

• At least 4 years of hands-on SEO with real case studies you can walk us through, including traffic or revenue outcomes.
• Experience in SaaS, e-commerce, or large content platforms. Comfort with both B2B and B2C is a plus.
• Strong with the core stack: Ahrefs, SEMrush, and Google Search Console, plus GA4, GTM and crawlers like Screaming Frog.
• A real AEO/GEO mindset. You understand entity SEO, structured data, and how to optimize for citation in AI Overviews and LLM answers. Bonus if you've already shipped this kind of work.
• A solid grasp of site architecture, Google ranking factors, and recent core and helpful-content updates, including how to diagnose and recover from volatility and cannibalization.
• Responsible use of AI in your workflow. You can use LLMs to scale research, drafting, and analysis without losing accuracy or originality.
• A self-starter who solves problems independently and brings solutions, not just findings.
• Upper-Intermediate (B2) English or higher.

Nice to have

• Experience recovering sites from core updates or untangling cannibalization at scale.
• Programmatic or scaled-content SEO experience.
• Familiarity with AI-citation and share-of-voice tracking, like Ahrefs Brand Radar or similar.
• Basic technical literacy (HTML, schema, working with dev teams).
• Additional languages for international markets.

We offer:

• Great networking opportunities with international clients, challenging tasks;
• Building interesting projects from scratch using new technologies;
• Personal and professional development opportunities;
• Competitive salary fixed in USD;
• Paid vacation and sick leaves;
• Flexible work schedule;
• Friendly working environment with minimal hierarchy;
• Comfortable, spacious and well-equipped office in the city center;
• Team building activities, corporate events.

What success looks like

In your first 30 days: baseline audits done across technical, content, entity, and AI-answer presence; quick wins shipped like schema, internal linking, and cannibalization fixes; and a prioritized 6-month roadmap delivered.

By 6 to 12 months: measurable growth in non-brand organic conversions, steady inclusion and citation in AI answers for our target queries, and a repeatable playbook the rest of the team can run.

Dataforest is looking for a Data Engineer to join an interesting software development project in the field of Cybersecurity. Our client’s platform offers Identity Insights drives real-time, multi-contextual digital forensics to protect new account opening workflows and expose fake accounts already in a customer database.

Requirements:
• 3+ years of hands-on experience in data engineering;
• 3+ years of commercial experience with Python;
• Advanced experience with SQL DBs (optimisations, monitoring, etc.);
• Advanced experience with PySpark;
• Solid understanding of ETL principles (architecture/ monitoring/ alerting/search and resolve bottlenecks);
• Familiar with AWS infrastructure (boto3, S3 buckets, etc);
• Experience working with large volumes of data;
• Understanding the principles of medallion architecture.

Responsibilities:
• Maintain data processing architecture using Python and PySpark that interacts with ScyllaDB & PostgreSQL.
• Work with Databricks infrastructure to ensure reliability, scalability, and cost efficiency.
• Proactively identify bottlenecks and suggest technical improvements.

Nice to have:

• Cassandra/Scylla

• PostgreSQL

• Pandas

• Experience with Kafka and Redis

We offer:

• Great networking opportunities with international clients, challenging tasks;

• Building interesting projects from scratch using new technologies;

• Personal and professional development opportunities;

• Competitive salary fixed in USD;

• Paid vacation and sick leaves;

• Flexible work schedule;

• Friendly working environment with minimal hierarchy;

• Team building activities, corporate events.

Who are we looking for?

We are looking for a Microsoft Dynamics 365 & Power Platform Developer with hands-on experience in building, customizing, and maintaining business applications. Сandidate is passionate about developing scalable business solutions, automating business processes, integrating cloud services, and delivering high-quality applications based on Microsoft technologies..

Why did the job open?

We are expanding our Microsoft Business Applications team due to the growth of existing projects and the launch of new Dynamics 365 Power Platform implementations.

Requirements:

• B1–B2 English (Intermediate / Upper-Intermediate);
• At least 3+ years of commercial experience developing solutions with Microsoft Dynamics 365 and the Microsoft Power Platform;
• Strong hands-on experience with Power Apps, including both Model-Driven Apps and Canvas Apps;
• Solid experience with Power Automate for developing complex cloud flows, workflow automation, and system integrations;
• Experience working with the Power Platform Admin Center, including environment management, security configuration, solution deployment, and platform administration;
• Strong experience with .NET (C#) for developing Dynamics 365 plugins, custom workflow activities, backend business logic, and integrations;
• Good understanding of Azure Functions, Azure Application Insights, and Microsoft Entra ID for secure authentication, user management, and serverless integrations;
• Proficiency in JavaScript for Dynamics 365 client-side customizations, with basic knowledge of HTML and CSS;
• Basic practical experience with Power BI for creating dashboards and analytical reports;
• Familiarity with Power Pages for building external-facing websites and customer portals;
• General understanding of the core Dynamics 365 modules, including Sales, Customer Service, Field Service, Project Operations, and Customer Insights;
• Strong problem-solving skills, attention to detail, and the ability to work effectively in a collaborative development environment.

Good to have:

• Experience implementing end-to-end Dynamics 365 solutions across multiple business domains;
• Understanding of Microsoft cloud architecture and Power Platform best practices;
• Experience with Azure-based integrations and Microsoft cloud services;
• Familiarity with application lifecycle management (ALM), solution packaging, and deployment pipelines;
• Experience working in Agile/Scrum teams.

Who are we looking for?

We are looking for an experienced Microsoft Dynamics 365 Business Central (AL) Developer who is passionate about building scalable cloud-based Business Central solutions. You'll work on complex ERP customizations, integrations, pricing, warehouse, and manufacturing functionality.

Tasks?

Your responsibilities will include developing and maintaining Business Central extensions, designing custom functionality based on Functional and Technical Design Documents (FDD/TDD), implementing integrations with external systems, participating in solution architecture discussions, and ensuring high-quality, maintainable, and cloud-ready AL code.

Why did the job open?

We are expanding our development team due to the growth of existing projects and the launch of new Business Central implementations.

Requirements:

• B2+ English (Upper-Intermediate or higher);
• At least 3+ years of commercial experience developing AL extensions for Microsoft Dynamics 365 Business Central (or significant Microsoft Dynamics NAV/AL experience with transition to Business Central SaaS);
• Experience with multi-app per-tenant extension architecture, AppSource-ready solutions, cloud-ready development, and event-driven design;
• Strong understanding of Business Central posting transaction model, including proper use of event subscribers without modifying the Base Application;
• Experience designing normalized custom tables and table extensions based on functional specifications, including date-ranged and matrix-driven lookup structures;
• Experience working with Business Central Sales Price List engine and pricing event pipeline, preferably including factor-based or matrix-based pricing models;
• Experience with Advanced Warehouse Management, including bins, directed put-away, picks, and Zebra/mobile scanner customization;
• Experience developing outbound and inbound REST API integrations in AL, including API client codeunits and webhook receivers without Azure Logic Apps or Service Bus;
• Experience performing high-volume data migrations, including validation, commit batching, and error handling;
• Good understanding of BOM and manufacturing concepts, including production orders, work centers, and subcontracting;
• Ability to work effectively with detailed Functional Design Documents (FDD) and Technical Design Documents (TDD), identifying risks and gaps when necessary;
• Strong written and spoken communication skills and experience working in a documentation-driven development environment.

Good to have:

• Experience implementing Business Central solutions for distribution, wholesale, or manufacturing companies;
• Experience working with US import/customs compliance data, including HTS codes, Section 301, and landed cost allocation;
• Experience integrating Business Central with Samsara or similar ELD/fleet management platforms;
• Experience with Power BI, OData APIs, and reporting solutions built on top of Business Central.

Job Summary
As a Software Engineer, you will work directly with AI coding models to evaluate their performance, identify weaknesses, debug incorrect outputs, and create stronger alternative solutions. This role is ideal for developers who enjoy problem-solving, code analysis, and improving how AI understands and generates technical answers.

Key Responsibilities

• Work with Frontier Labs, producing training data to train Al models. 
• Test and evaluate agentic coding models designed to perform complex engineering tasks at a senior developer level.
• Focus on creative problem-finding rather than traditional feature shipping. 
• Ideal candidates use AI, enjoy problem-solving, and like "outsmarting" Al systems. 

Requirements

• 3–4 years of hands-on experience as a Full Stack Developer on commercial projects, including B2B SaaS systems and data-heavy applications.
• Use AI tools (AI agents, Claude Code, Cursor, Codex or similar) in daily workflow.  
• Strong judgment across the full software lifecycle:
  • Reading a PRD and breaking it into Jira tickets
  • Estimating effort and scoping work
  • Architecture and design choices
  • Reviewing PRs
  • Debugging and recovering when blocked
• Strong proficiency with React.js and Node.js, with experience using Express.js or NestJS to build scalable backend systems that support complex business logic.
• Experience designing and integrating REST APIs. 

• Upper-Intermediate English (B2). 

   

Bonus:

• Computer Science or related education. 
• Python programming experience. 
• Strong understanding of algorithms and data structures. 

You will be part of building better AI systems by helping improve the quality, accuracy, and reliability of the answers they provide. If you want to use your engineering skills in a fast-growing AI field, this role is a strong opportunity to contribute to the future of AI-assisted development.

Want to start your career in IT / B2B sales, but don’t have sales experience yet?

We’re looking for a Junior / Trainee SDR with strong English, good communication skills, and a willingness to learn.

This role can be a good fit for someone who has worked as an English teacher, tutor, translator, has a linguistic background, or simply feels confident writing and communicating in English.

We’re ready to teach you from scratch. What matters most to us is your English, attention to detail, clear communication, and motivation to grow in sales / lead generation.

What you’ll do:

• search for potential clients in international markets
• find relevant companies and decision makers through LinkedIn and other tools
• write personalized messages in English
• work with replies from potential clients
• help book calls for the Sales Manager
• keep lead information updated in the CRM

What we’re looking for:

• English level C1 or higher
• strong written communication in English
• interest in IT, sales, or business development
• attention to detail
• willingness to learn new tools
• ability to handle rejections, as they are a normal part of outbound communication

Nice to have:

• experience as an English teacher or tutor
• experience with translation or writing texts in English
• philology / linguistics background
• basic understanding of LinkedIn, CRM, email outreach, or B2B communication

What we offer:

• salary discussed individually based on experience and interview results
• KPI-based bonuses
• training from scratch in SDR / Lead Generation
• mentor support at the start
• work with international markets
• daily practice of business English
• opportunity to grow into a Business Development or Sales Manager role

At the start, we’ll help you understand the product, target audience, LinkedIn, CRM, email outreach, and the basics of communication with potential clients.

This is a great opportunity for someone with strong English to take their first step into international B2B sales and gain practical experience in IT.

ABOUT US

We run an established online education platform in the screenwriting space (courses, live group classes, one-on-one mentorship, a podcast, and a community). Our website is not a simple blog - it is a heavily customized WordPress platform built over ~4 years that runs our entire business: content publishing, e-commerce, subscriptions, e-learning, community, appointment scheduling, and marketing automation, all interconnected.

Our current developer, who built and maintained this system, is moving on. We are looking for an experienced WordPress developer to take over ownership of the platform - first learning it thoroughly from the documentation and walkthroughs being handed over, then keeping it stable and helping us evolve it.

WHAT YOU'LL BE WORKING ON

The platform is a WordPress Multisite network (a main site plus a separate community sub-site) with roughly 60–70 plugins interconnected by custom code and custom-built plugins. The main functional units:

Content & pages: Elementor Pro (page builder, templates), Blubrry PowerPress (podcast)
CRM & email: FluentCRM (contacts, tagging, automations, campaigns), FluentSMTP → SendGrid
eCommerce: WooCommerce, WooCommerce Subscriptions, SUMO Payment Plans, custom Deposits logic, WooCommerce Payments
e-Learning: LearnDash (courses/lessons), wpDiscuz (lesson comments)
Community & events: BuddyBoss community (separate sub-site), The Events Calendar (RSVP / class sign-ups)
Appointment scheduling: WooCommerce Appointments — heavily customized for our 1-on-1 mentorship product ("Protrack")
Forms & lead capture: Gravity Forms (incl. page-submission forms), eSignature / agreements plugin
Tracking & reporting: WooCommerce Reports, Pixel Your Site (GA / Meta Pixel), WP All Export, custom compensations/payroll reporting
Integrations & utilities: WP Fusion, Uncanny Automator, Intercom, Advanced Custom Fields (ACF), Rank Math SEO, Redirection, custom code snippets

Details:
- Schedule: Part-time (25-30 hours/week initially, then 20 hours/week long-term), remote
- Client: USA
- Duration: long-term
- Stack: WordPress Multisite (PHP), WooCommerce, LearnDash, BuddyBoss, FluentCRM
- Timezone: overlap 4 hours from 1pm PST

Hiring process:
1 - Pre-screen (up to 30 mins), 2 - Interview process with the client


Requirements:

- Strong PHP and deep WordPress development experience (custom plugins, hooks/filters, custom code snippets — not just theme/page-builder work).
- Production experience with WooCommerce + WooCommerce Subscriptions and extending them with custom logic.
- WooCommerce Appointments or comparable complex booking/scheduling customization.
- Comfort reading, debugging, and safely extending a large inherited custom codebase with many interdependencies.
- WordPress Multisite experience.
- Experience with the ecosystem: LearnDash, BuddyBoss, Gravity Forms, FluentCRM, ACF, Elementor.
- Solid Git, staging/deployment discipline, and a testing mindset (changes here can ripple across e-commerce, scheduling, and access control).

Responsibilities:

- Onboard fast onto a complex custom system. Absorb the handover documentation and Loom walkthroughs, map how the units connect, and become the person who understands the whole picture.
- Keep it stable. Own maintenance, bug fixes, plugin/security updates, and small improvements. Near-term priority is stability and documentation over new feature builds.
- Support an upcoming product launch (a new entry-level subscription product), including subscription/access logic and a marketing landing page.
- Support CRM integration work. We are feeding WordPress user behavior (purchases, form submissions, event attendance, abandoned carts, etc.) into an external CRM (Go High Level) via WP Fusion, Uncanny Automator, and API/webhook triggers.
- Simplify where possible. Help us reduce unnecessary custom complexity and manual workarounds without breaking the interconnected systems on top.

Would be a plus:

- WP Fusion / Uncanny Automator and CRM integrations (Go High Level or similar) via API/webhooks.
- SendGrid/FluentSMTP, Rank Math SEO, Pixel Your Site / GA / Meta Pixel.
- Experience with eSignature plugins and subscription-based membership businesses.
- Ability to write clear documentation and communicate trade-offs to a non-technical team.

About

We’re conducting a customer research study on contract-review habits, pricing, and retention across four US B2B segments for our product Loio (https://loio.com/). We’re looking for someone to recruit respondents, conduct 22–28 video interviews (25–30 min each), and write up the findings.

This role is remote, with US-based respondents, running about 3–5 weeks. Available as project-based.

What You’ll Do

• Recruit respondents through paid panel (Respondent.io, User Interviews)
• Screen candidates using a short, pre-built form
• Conduct 25–30 minute interviews via Zoom/Meet, following our interview guide
• Write a short summary after each interview, same day, including key quotes and metrics

• Track recruiting funnel stats (opens, completions, drop-off)

   

What We’re Looking For

• Experience conducting qualitative or user research in-depth interviews
• Strong English and comfort speaking with US business owners
• Good sense for avoiding leading questions and probing for detail
• Organized, with the ability to turn around clean write-ups quickly
• Comfortable doing outreach for recruiting
• Evening availability

• Nice to have: familiarity with JTBD, the Mom Test method, or pricing research like Gabor-Granger

   

Deliverables

• 22–28 completed interviews, meeting segment quotas
• One written summary per interview
• A short recruiting funnel log

• Availability for a brief kickoff call and a wrap-up call

   

Compensation

Project-based: A fixed fee for the full engagement (can be divided into several payments). Rate depends on experience. Respondent gift cards ($75—$100 per interview) are covered separately by the client.

We are looking for an experienced Zendesk Expert / Zendesk Consultant to help us configure Zendesk properly for our healthcare clients. Now we need a Zendesk specialist who can clarify the client’s operational workflows and configure Zendesk in a clean, scalable, and practical way.

About Project

The goal is to set up Zendesk as a structured ticketing and workflow management system for a healthcare / psychiatry practice.

Zendesk should help the client manage different types of requests, assign tickets to the right team members, improve visibility for team leads, and create a reliable process for tracking open, resolved, and staff-owned tickets.

Our team has already completed integration work between Spruce, GoHighLevel, and DrChrono and we need add ZenDesk

Responsibilities

You will work with the client to clarify requirements, recommend the best Zendesk structure, and configure the Zendesk instance properly.

• Review the client’s current workflow draft and clarify missing requirements
• Recommend the best Zendesk setup for ticket types, groups, roles, ownership, and views
• Configure Zendesk ticket fields, forms, categories, statuses, priorities, tags, and custom properties
• Set up groups and team structure for Support, NPC, Billing, and other departments
• Configure ticket assignment logic, such as round-robin, workload-based assignment, or manual
• Set up triggers, automations, macros, views, and SLAs where appropriate
• Configure email-to-ticket flow
• Help define a clean process for showing Zendesk ticket numbers and ticket links in related systems
• Create reporting views for open tickets, resolved tickets, tickets by owner, and team performance
• Identify risks, edge cases, and limitations before implementation
• Document the final Zendesk configuration and explain it clearly to non-technical staff

Required Experience

Please apply only if you have strong practical experience with Zendesk configuration.

Required skills:

• Proven experience as a Zendesk Administrator, Zendesk Consultant, or Zendesk Implementation Specialist
• Experience setting up ticket fields, forms, views, groups, triggers, automations, macros, and SLAs
• Ability to translate business workflows into a practical Zendesk setup
• Experience running requirements clarification or discovery sessions with clients
• Good understanding of support operations, ticket ownership, team assignment, and reporting
• Strong written and spoken English
• Ability to work independently and communicate clearly

Strong Plus

The following experience is highly preferred:

• Healthcare, medical practice, or HIPAA-related project experience
• Familiar with DrChrono, Spruce Health or GoHighLevel
• Experience with REST APIs, webhooks, n8n or Zapier, Make
• JavaScript, JSON, or API customization experience
• Zendesk certification
   

Important Notes

Our team already has technical integration experience with Spruce, GoHighLevel, and DrChrono. We are not looking only for a developer. We need someone who can own the Zendesk configuration side, ask the right workflow questions, and help the client make good operational decisions.

You should be comfortable saying, “This process needs clarification,” or “This workflow would be better handled this way in Zendesk” and explain why.

About Us

NYC Glass & Window Repair is a fast-growing company specializing in residential and commercial glass, window, and door repair throughout New York City. We are looking for a highly organized and detail-oriented Remote CRM & Operations Coordinator to support our daily operations.

This position is ideal for someone who enjoys organization, data management, research, and process improvement.

Responsibilities

CRM Management

• Maintain and update all customer records in the CRM system.
• Ensure every lead, estimate, job, invoice, and follow-up is properly documented.
• Verify that technicians, estimators, and office staff complete all required CRM fields.
• Keep job statuses updated from lead through completion.
• Upload photos, contracts, permits, invoices, and other project documentation.
• Create tasks and reminders to ensure nothing is missed.
• Generate weekly reports on CRM accuracy and outstanding tasks.

Google Workspace Administration

• Maintain Google Sheets used for operations.
• Update pricing lists and supplier databases.
• Organize company documentation in Google Drive.
• Create spreadsheets and reports as requested.
• Improve existing workflows and documentation.

Supplier & Vendor Research

• Research new suppliers throughout the United States and internationally.
• Request pricing and product catalogs.
• Compare pricing, shipping times, warranties, and product quality.
• Build and maintain a supplier database.
• Identify alternative vendors to reduce purchasing costs.
• Assist with sourcing specialty glass, hardware, window parts, and building materials.

Administrative Support

• Assist the operations team with daily administrative tasks.
• Prepare reports for management.
• Monitor outstanding estimates and follow-up tasks.
• Track project progress.
• Maintain organized digital files.
• Support documentation for permits, insurance certificates (COIs), and project paperwork.
• Help develop Standard Operating Procedures (SOPs).

Quality Control

• Review CRM records for completeness and accuracy.
• Identify missing information and follow up with team members.
• Ensure company procedures are followed consistently.
• Recommend improvements to increase efficiency.

Qualifications

• Excellent written and spoken English.
• Strong organizational and time management skills.
• Exceptional attention to detail.
• Experience using CRM software (GoHighLevel, Monday.com, HubSpot, Salesforce, Zoho, or similar).
• Advanced knowledge of Google Sheets, Google Docs, and Google Drive.
• Strong internet research skills.
• Ability to work independently with minimal supervision.
• Comfortable handling multiple projects simultaneously.
• Reliable high-speed internet connection.
• Quiet home office.

Preferred Qualifications

• Experience working with construction, home improvement, or service businesses.
• Knowledge of glass, windows, doors, or building materials.
• Experience sourcing suppliers or negotiating pricing.
• Familiarity with AI tools such as ChatGPT for research and documentation.
• Experience creating SOPs and process documentation.

What We Are Looking For

We are looking for someone who is proactive, organized, and enjoys creating order from chaos. The ideal candidate takes ownership of their work, notices missing information without being asked, and continually looks for ways to improve business processes. Accuracy, reliability, and consistency are essential for success in this role.