Broken Build

Responsibilities
 

• Own content research & key messages. You’ll research how our users search for and talk about their problems, and distill that into key messages that run through our marketplace listings, website, and campaigns.
• Run a structured content pipeline. You'll manage the full content lifecycle: select topics, steer research and drafting through review gates, shape the narrative, approve the master article, and coordinate publication across channels. Think editor-in-chief with a production system behind you.
• Design magnetic education. You’ll script punchy tutorial videos, host onboarding webinars, and build step-by-step guides that turn curious sign-ups into confident power users.
• Champion community & support answers. You’ll represent our apps on the Atlassian Community and answer usage questions in support, turning every question into a helpful answer that builds trust and into input for our content and materials.
• Grow new channels. As you ramp up, you’ll expand into social media and other channels to reach our audience where they already are.

Must-Have Requirements
 

• Advanced/fluent English (C1, C1+) – you communicate effortlessly in writing and speech, with near-native vocabulary and confidence.
• Agile/Scrum familiarity – you understand sprints, stand-ups, and retrospectives well enough to speak our customers’ language; hands-on Scrum experience is a plus, not a must.
• Natural educator – you enjoy turning complex ideas into crisp docs, tutorials, or webinars that help users succeed.
• You make the complex simple – a technical degree is not mandatory, but you must be comfortable with a technical product (Jira, Agile metrics) and able to explain it in plain words.

Skills That Make You Stand Out
 

• Prior experience in a B2B SaaS product company – you understand the lifecycle, metrics, and buyer journey.
• Scaled-Agile exposure (SAFe, LeSS, Nexus, etc.).
• Professional/technical blog or knowledge-sharing portfolio that showcases your writing voice and expertise.

Preferred Career Backgrounds

• Support / Customer Success → Product Marketing – our ideal transition profile.
• Content / Marketing Specialist → Product Marketing – excellent fit.
• Technical Writer → Product Marketing – strong option: you already turn complex products into clear content.

Benefits:
 

• Remote-first work in a self-funded, sustainable Ukrainian product company.
• Be part of the team that creates apps used by Uber, Oracle, Boeing, Disney, Renault, the US defense sector, etc.
• Master product marketing in a senior, mature team while developing our own AI tools, including an AI-powered content factory.
• Open path to career growth: This is a new role in a compact, product-led team, so how far it grows is up to you.

Interview Stages:
 

1. Online Interview #1 (60 mins): A real-world problem-solving workshop with our CMO to assess your communication and collaboration skills.
2. Small Home Task: Write a concise article that showcases a compelling use case for an app in our portfolio. We’re looking for clarity, storytelling flair, an eye for customer value, and how you architect the content.
3. Online Interview #2 (30-45 mins): Discuss your development plans as a product marketing manager with our CEO to determine alignment with company goals.