Jobs System Administrator

Spendbase is a global fintech company with a startup mindset, helping businesses optimize their spending on SaaS, cloud services, and corporate cards.

We’re growing fast and looking for an Intern / Junior IT Support Manager to join our team. If you’re curious, proactive, and ready to grow in IT support while working with real challenges, this role is for you!

Why Join Spendbase?

Impactful Work: Play a direct role in transforming how businesses manage their software investments.
Innovative Culture: Be part of a fast-paced startup that values creativity, diversity, and collaboration.
Career Growth: As we rapidly expand, you’ll have abundant opportunities to develop your skills and grow with us.
Supportive Environment: Work in a lightweight, fun, and focused atmosphere that breathes innovation.

What we’re looking for:
 

• A technical mindset and interest in starting a career in IT support
• Basic understanding of how computers, operating systems, and IT tools work
• Ability to troubleshoot technical issues and help users find solutions
• Interest in working with user access, internal tools, and IT systems
• Education in IT, Computer Science, Cybersecurity, or a related field 
• Upper-Intermediate English is a must
• Willingness to work from our Kyiv office (hybrid format possible)
• Openness to learning internal processes and writing basic technical documentation
   

What you’ll do:
 

• Provide first-line IT support to internal users
• Troubleshoot hardware and software issues
• Handle routine IT requests and day-to-day technical questions
• Manage user accounts, access, and permissions across internal systems (in coordination with HR)
• Support and maintain internal IT systems and tools
• Assist with basic automation and improvement of internal processes
• Track and manage IT assets (devices, hardware, software inventory)
• Create and keep internal documentation and guides up to date
• Ensure IT processes follow security policies and standards
   

What we offer:
 

• Competitive salary
• Opportunity to learn and progress fast in your career path
• Opportunity to build something meaningful and scale it globally
• Supportive, fast-paced, and ownership-driven environment
• Paid vacation and sick leaves
• Paid overtime
• Online medical consultation services

Join the growth.

We are looking for a Systems Administrator to support, maintain, and continuously improve our infrastructure. In this role, you will ensure the stability, security, and performance of our systems while working closely with internal teams to deliver reliable and efficient services

Requirements:

• 1+ years of experience as a System Administrator or IT Administrator
• Hands-on experience with system updates, patching, backup, and recovery procedures
• Confident administration of Windows operating systems
• Experience with server infrastructure, virtualization, and basic database administration
• Experience with Microsoft Entra ID (Azure AD), including user and group management, role-based access control (RBAC), and multi-factor authentication (MFA)
• Understanding of cloud and on-premise environments (Microsoft Azure is a strong plus)
• Solid understanding of information security principles and best practices

• Experience with ISO/IEC 27001 requirements and Information Security Management Systems

   

Responsibilities:

• Provide on-site IT support to employees and resolve hardware, software, and access-related issues
• Manage the full lifecycle of Windows laptops and workstations, including ordering, setup, configuration, maintenance, and inventory tracking
• Administer Microsoft Entra ID (Azure AD), including user and group management, RBAC, MFA, and onboarding/offboarding
• Maintain stable operation of office IT infrastructure, including networks, Wi-Fi, printers, and peripherals
• Ensure office IT and physical security in compliance with company policies and ISO/IEC 27001 requirements
• Maintain clear and up-to-date documentation of IT assets, configurations, and procedures 7. 

• Work fully on-site from the office (no remote work)

   

What we offer:

• Annual paid leave - 18 working days
• Annual paid sick leave
• Opportunity to participate in various events (educational programs, seminars, training sessions)
• English courses
• Healthcare program
• IT Cluster membership
• Competitive compensation

Evoplay is a Ukrainian product IT company that complete B2B solutions for the online gaming industry.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

We are looking for a Middle+ HelpDesk who will take ownership of all IT support operations across the company. You will handle hardware/software setup, access management, troubleshooting, and daily support for the tech and product teams.
 

Responsibilities

1. Technical Support & Troubleshooting
• Provide day-to-day support for all employees (macOS/Windows).
• Diagnose and resolve hardware, software, and network issues.
• Install, configure, and maintain workstations, peripherals, and office equipment.
• Monitor device health and proactively address potential issues.

2. IT Onboarding & Offboarding
• Prepare and configure devices for new hires.
• Set up accounts, access rights, and tools according to role requirements.
• Ensure secure data cleanup and access revocation during offboarding.
• Maintain onboarding documentation and checklists.

3. Access & Identity Management
• Manage user accounts across Google Workspace, ClickUp, Slack, Git, VPN, and other internal services.
• Maintain correct role-based access control (RBAC).
• Track license usage and optimize costs.

4. Systems & Infrastructure Support
• Support the CTO and engineering team with internal environments and test setups.
• Assist with integration of tools, monitoring systems, and automation scripts.
• Keep documentation updated (network diagrams, access lists, device inventory).

5. Security & Compliance
• Implement and follow security best practices (MFA, password policies, device encryption).
• Perform regular access reviews and asset audits.
• Ensure backup and recovery procedures for critical data.

6. Vendor & Equipment Management
• Manage hardware inventory and procurement.
• Coordinate with vendors (software subscriptions, equipment, hosting services).
• Track renewals, warranties, and support contracts.

Requirements
• 2+ years of experience in IT Support / HelpDesk / System Administration.
• Strong troubleshooting skills: hardware, software, networks, VPN.
• Experience with Google Workspace, Slack, project management tools, and common SaaS platforms.
• Understanding of network basics (DNS, DHCP, NAT, firewalls).
• Experience managing access, licenses, RBAC.
• Ability to work independently and handle a wide range of requests.
• English: B2 or higher.

Nice-to-have
• Experience supporting engineering teams (Git, CI/CD, dev tools).
• Experience with MDM solutions (Jamf, Intune, Kandji, etc.).
• Understanding of cybersecurity basics.
• Experience in fast-growing startups or iGaming companies.

#Asterisk Administrator #voip
#Remote position
Salary 2000 USD
Candidates willing to consider relocation to Cyprus are welcome

About the role
We are looking for an experienced Asterisk Administrator to support and develop the telephony platform of a fintech service. The role involves working with production VoIP systems that support support teams collections and sales operations. You will be responsible for stability scalability security and deep integration with business systems.

Required skills and experience
At least 3 years of hands-on experience with Asterisk
Strong practical experience with Asterisk versions 13 16 or 18 and higher
Proven experience building and maintaining VoIP systems for support call centers or fintech environments
Confident understanding of SIP RTP NAT and QoS
Experience working with SIP trunks
Hands-on configuration of IVR call queues skill based routing overflow and fallback logic
Experience with call recording and working with CDR and CEL
Strong Linux skills Ubuntu or Debian and experience managing production servers
Knowledge of VoIP security including SIP brute force protection Fail2Ban firewalls ACL and rate limits
Experience integrating Asterisk with CRM billing antifraud systems and APIs
Experience working with AMI and ARI and integrating Asterisk with backend systems
Understanding of financial system requirements including stability auditing and logging
Ability to quickly understand complex and legacy systems

Responsibilities
Support and further development of the telephony platform for a fintech service
Ensuring stable operation of support collections and sales teams
Configuration and maintenance of IVR systems operator queues and business logic based call routing
Integration of Asterisk with internal systems including CRM backend and billing
Ensuring high availability fault tolerance and minimal downtime
Monitoring call quality and performance metrics including SLA ASR and ACD
Troubleshooting and resolving call quality latency and connectivity issues
Optimizing system load and scaling the VoIP infrastructure
Upgrading and modernizing the existing telephony environment
Documenting call flows routing logic and system integrations
Close collaboration with backend support and security teams

Customer Technical Support Engineer – Tier 1 (LATAM)

Synergy Beam Solutions is innovating the future of telecommunications for modern call center operations. As we launch our next-generation platform, we're seeking a passionate and sharp Tier 1 Customer Technical Support Engineer to join our fully Remote LATAM team.

You will be the front line of technical support for our clients across Latin America, responsible for resolving issues, documenting solutions, and ensuring every customer interaction is exceptional.

What You'll Be Doing:

• Own the Customer Experience: Serve as the primary point of contact (L1) for our business and communication application users, delivering timely and professional support.
• Investigate and Resolve: Efficiently troubleshoot, reproduce, and document customer issues end-to-end within our ticketing system.
• Drive Process Improvement: Identify and report on recurring technical issues, contributing insights to reduce future problems and enhance product stability.
• Build Knowledge: Maintain and expand our internal Knowledge Base and refine IT process templates for better team efficiency.
• Communicate Clearly: Translate complex technical issues into clear, actionable updates for customers, ensuring swift incident resolution.

What You Bring to the Team:

• Experience: At least 1 year in a dedicated Technical Support, Helpdesk, or IT role.
• Technical Acumen: Proven ability to troubleshoot application workflows, understand business logic, and utilize tools like Google Chrome Developer Tools.
• Communication: Exceptional customer communication skills (written and verbal).
• Language: Professional working proficiency in English (B2/Upper-Intermediate or higher).
• Mindset: Highly reliable, organized, and detail-oriented, with the flexibility to cover shifts needed to support our LATAM client base.

Great to Have (Bonus Skills):

• Familiarity with monitoring and logging tools such as Prometheus, Grafana, Kibana, or the ELK stack.
• Basic understanding of Jira, SQL, HTTP/API fundamentals, or VoIP systems.
• Experience with Kubernetes or general containerized environments.

We launch and scale iGaming products for the LATAM market. Two products have already been successfully launched, and we are actively growing traffic and our partner network. We are looking for an IT Manager to join the team.

Responsibilities

• Access management: creation, provisioning, and revocation of access (email, SaaS tools, platform admin panels, CRM, Git, cloud services)
• Platform integration via API to ensure automatic data transfer from the platform into internal systems
• Configuration of roles and permissions, and regular access reviews
• Support and maintenance of IT infrastructure and business-critical services
• Basic server and cloud administration (interaction with DevOps when required)
• Setup and maintenance of VPN, 2FA, and SSO
• Management of corporate devices (Mac / Windows)
• IT onboarding and offboarding of employees
• First-line IT support

Security & Compliance

• Control of access to sensitive and financial data
• Implementation of basic security policies
• Support of KYC / AML / anti-fraud tools (at the infrastructure and access level)
• Preparation of the IT environment for audits and regulatory requirements

Requirements

• Experience as an IT Manager / System Administrator / IT Operations
• Understanding of iGaming or other high-risk industries
• Hands-on experience with access management and system administration
• High level of autonomy, accuracy, and responsibility

Ми запускаємо та масштабували iGaming-продукти для ринку LATAM. Вже успішно запущено 2 продукти, активно ростимо трафік та партнерську мережу. Шукаємо IT Manager


Обов'язки:

- Управління доступами: створення, видача, відкликання (email, SaaS, адмінки платформи, CRM, Git, хмара)

- Інтеграція з платформою через API, щоб дані з платформи автоматично завантажувалися в систему.
- Налаштування ролей, прав доступу та регулярні ревізії
- Підтримка IT-інфраструктури та робочих сервісів
- Базове адміністрування серверів та хмари (взаємодія з DevOps за потреби)
- Налаштування та підтримка VPN, 2FA, SSO
- Управління робочими пристроями (Mac / Windows)
- IT-онбординг та офбординг співробітників
- Перша лінія IT-підтримки

Security & Compliance:

- Контроль доступу до чутливих та фінансових даних
- Реалізація базових security-політик
- Підтримка інструментів KYC / AML / anti-fraud (на рівні інфраструктури та доступів)
- Підготовка IT-частини до аудитів та регуляторних вимог

Вимоги:
 

- Досвід IT Manager / System Administrator / IT Operations
- Розуміння iGaming або high-risk проєктів
- Практичний досвід з access management та системним адмініструванням
- Самостійність, акуратність, відповідальність

About the client

Our client is a venture-backed AI-powered platform built specifically for consumer brands. It connects to sources like banks, POS systems, and advertising platforms to deliver daily profit & loss snapshots, cash flow plans, and peer benchmarking - all in real time. With integrations across finance, e‑commerce, and marketing tools, Iris provides the clarity and automation brands need to grow confidently 
 

What You’ll Do

• Design, implement, and maintain core backend services using JavaScript and Python.
• Build and manage reliable API endpoints, ensuring smooth data flow between internal systems.
• Write clean, well-tested code to process and transform financial data.
• Monitor service health, troubleshoot issues, and ensure system reliability and performance.
• Partner with product, data, and frontend teams to define integration requirements and API contracts.
• Create tools and dashboards to track system usage, performance, and data integrity.
• Review and improve code quality, and contribute to best practices in testing, documentation, and deployment.
   

What We’re Looking For

• 5+ years of professional experience in software engineering, focused on back-end, integration, or data engineering roles.
• Proficiency in JavaScript (Node.js, NestJS) and Python, with experience building RESTful APIs.
• Hands-on integration experience with external APIs (OAuth, pagination, webhook handling, rate limiting, retries, etc.).
• Strong data modeling skills — familiarity with JSON, SQL/NoSQL, schemas, data validation, and transformations.
• Experience with cloud infrastructure (AWS, GCP, or similar) and containerization (Docker, Kubernetes).
• Excellent debugging and monitoring practices: logging, metrics, tracing, and automated alerting.
• Strong communication & collaboration skills; ability to work with cross-functional teams.
• Bonus: Familiarity with financial systems (accounting platforms, bank APIs, POS systems) and ML-enhanced data pipelines.
   

What We Offer

• Competitive salary aligned with market standards, with annual salary reviews.
• A friendly, collaborative startup environment where you can drive impact in a mission-critical space for growing consumer brands.
• High-growth opportunity - join early and help shape a cutting-edge product used by high-velocity, finance-driven companies.
• Access to modern tech stack, including serverless/cloud-native solutions, event-driven pipelines, and experimentation with LLMs/AI for data validation.
• Generous time off, flexible work arrangements, and commitment to work-life balance.

Get to know us

Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 175,000 companies globally, we are on a mission to create more prosperity in the world by accelerating high-stakes business decisions. We achieve this by delivering extremely intuitive and robust software products that help people make impactful decisions with less stress, higher quality, and shorter hours. Our key products include:

Ideals Virtual Data Room (VDR): A secure, cloud-based platform for sharing confidential documents during due diligence, fundraising, M&A, legal transactions, and other business-critical workflows.

Ideals Board: A platform for boards and executive teams to streamline governance and enhance decision-making in a fast, secure, and compliant way.

The role

Ideals reached 480 employees across 27 locations and keeps expanding globally. To support this growth journey, we seek a Systems Administrator remotely in Ukraine to ensure the smooth operation of IT infrastructure using modern approaches. In this role, you will focus on internal IT requests from our colleagues, participating in various IT projects in collaboration with other teams across global locations as we scale.

If you thrive in dynamic environments and possess a can-do attitude to improve existing processes for higher efficiency and internal customer satisfaction, this is an ideal opportunity to make a lasting impact on a growing company.

You will report to the ITSM Operations Manager, and collaborate closely with Service Desk colleagues, Security and Business Process Automation teams, and the Director of Internal IT.

Schedule: remote from Ukraine, 8-hour working day local time, no night shifts.

What you will do

• Own and administer the company’s Identity Provider (IdP), including SSO, MFA, access policies, and identity lifecycle management
• Design, configure, and maintain SAML and SCIM integrations with internal and third-party applications
• Maintain and optimize integrations between Google Workspace, HR system, and the Identity Provider to automate joiner, mover, and leaver processes
• Administer cloud services with a focus on access governance, security, licensing, and automation
• Monitor system health, diagnose complex cross-platform issues, and lead resolution of identity- and access-related incidents
• Lead and execute system migrations between cloud, on-premises, and SaaS platforms
• Support Service Desk colleagues in handling complex escalations and providing guidance on advanced technical issues
• Contribute to regular ticket resolution when required, particularly for high-impact or complex cases, ensuring service continuity
• Collaborate closely with the Information Security team on access controls, security reviews, and audit-related activities
• Drive continuous improvement of identity, access, and cloud processes through automation and standardization

What you bring

• 5+ years of experience in Systems Administration, Identity & Access Management, or L3 internal IT support
• Strong hands-on experience with Identity Providers (IdP), preferably Okta
• Proven experience configuring and maintaining SAML and SCIM integrations
• Experience integrating Google Workspace and HR systems with Identity Providers to automate user lifecycle management
• Strong experience with MDM and endpoint management tools (e.g. JumpCloud), including device enrollment, policy management, and compliance enforcement
• Solid understanding of cloud services administration, including access control, security, and licensing
• Advanced troubleshooting skills across identity, SaaS platforms, and operating systems
• Experience working with Windows and macOS in an enterprise environment
• Knowledge of IT Service Management tools and structured operational processes
• Upper-Intermediate English (B2) or higher, written and spoken

Nice to have

• Knowledge in networking fields
• Experience with the creation and administration of basic workflows in Jira
• Cisco-issued certification / ITIL foundation / Comptia A+ or above
• Experience in PowerShell and Bash

Our assessment process

• One-way video interview (10 mins) and Online Test (15 mins)
• Test task (~3 hours)
• Interview with the Hiring Manager (60 mins)
• Competency-based interview with the Talent Acquisition Specialist (90 mins)

What we offer

We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.

For your best work

• Remote-first flexibility to shape your ideal workday
• Home workplace budget
• Resilient home budget for Ukraine-based teammates
• Resilient office in Kyiv & co-working expense coverage
• Individual IT budget for extra equipment
• Top-tier tech and AI-powered tools

For your growth

• Access to Ideals Academy with numerous courses
• Investment in external learning and development activities
• Guidance in Personal Development Plan creation
• Professional literature and subscriptions coverage
• Support of your passion as a speaker or writer
• Internal talent mobility opportunities

For your well-being

• Medical insurance and Wellness Package for sports activities
• Full coverage of mental health sessions for Ukrainian teammates
• Funding for sports competitions
• 20 business days of paid time off per year
• Unlimited health-related time-off

Extra perks

• Team-building offline and online events
• Budget for meetups with your local team
• Generous internal referral program

Our culture

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

Discover more.

Ideals is an equal opportunity employer

Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.
 
We Are Looking For
We are looking for an Operations Manager in the Delivery Department — someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.
 
About You
You’re detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.
 
What Awaits You
A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.

Key Responsibilities
Transmission configuration for projects

• Connection and support of SMS providers
• Connection and support of VoIP providers

Route performance monitoring

• Call initiation monitoring
• Bandwidth monitoring
• SMS sending and receiving monitoring
• Telephony quality monitoring

Documentation of transmission errors

• Classification and logging of failures
• Setting tasks for troubleshooting and monitoring their completion
   

 
Requirements

• Strong attention to detail and high sense of responsibility
• Ability to work under deadlines and manage a high task volume
• Fast learning ability and structured thinking
• Basic documentation and reporting skills
• Strong teamwork and communication abilities
• Technical aptitude is a plus

 
Nice to Have

• Experience with Jira / YouTrack / Monday
• Experience working with VoIP or SMS providers
• Understanding of performance marketing workflows
• Experience with payment infrastructures (including crypto accounts)
• English proficiency

What we offer
 

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

Playson is a B2B game provider with 13 years of experience on the market. Since 2012, we have ambitiously developed worldwide recognition in the industry. Nowadays, our main focus is on regulated European markets, and we operate in 28+ different jurisdictions. As of 2026, we are continuously working on enhancing our portfolio, encompassing best practices in order to meet the highest standards of technology, design, support and interoperability.

Due to our dynamic growth, we are looking for an experienced Support System Administrator to join our team. In this role, you will provide technical support to our employees all over the world.

Key Requirements:

• 2+ years of experience in system administration
• Experience in cloud solutions support
• Excellent communication and customer service skills
• Ability to maintain documentation and asset records
• Willingness to learn new technologies
• Experience in installation, configuration, and troubleshooting of macOS and Windows
• Knowledge of user account, group, and access management in cloud services (Google Workspace, Atlassian, GitHub, AWS)
• Basic understanding of networking technologies (DHCP, DNS, VPN, Wi-Fi, TCP/IP)
• Experience with remote access systems
• Experience working with ticketing systems
• Basic Linux skills (preferred)

• Strong verbal and written communication skills
  
  Nice to Have:
  - Experience with VPN, LDAP
  - Administration skills in Atlassian, AWS, GitHub, MDM
  - English proficiency sufficient for reading technical documentation and written communication
  - A proactive approach and clear career ambitions

  
  The importance of the role is in:

  🤝 Setting up workstations for new employees and advising them on hardware usage
  🤝 Providing remote and on-site technical support for employees
  🤝 Procuring, delivering, returning, repairing, and auditing IT equipment
  🤝 Configuring and maintaining the IT infrastructure (hardware, system software, applications)
  🤝 Managing system permissions and user accounts
  🤝 Diagnosing and resolving hardware, software, and system issues
  🤝 Preparing instructional materials and conducting employee training
  🤝 Managing software licenses
  🤝 Participating in IT projects aimed at improving user experience and implementing new technologies
  🤝 Ensuring compliance with corporate IT policies

   

  What you get in return:
  🏆We offer a competitive salary in EUR, subject to annual performance reviews

  🏆Benefit from a transparent and systematic quarterly bonus system

  🏆We offer a flexible work schedule to accommodate your needs

  🏆Choose to work remotely, providing greater flexibility and comfort

  🏆Receive comprehensive medical insurance for both you and a significant other

  🏆We provide financial support during special life events

  🏆Enjoy unlimited paid vacation leave

  🏆Take unlimited paid sick leave whenever necessary

  🏆Get reimbursement for professional courses and trainings 
  
  📌 CVs are accepted only in English.

  
  If you want to be part of our team, send us your CV! 🚀

  Looking forward to welcoming you to the iGaming world!

About Us
We are a fast-growing and leading company in the AI Voice space for the iGaming industry. We replace inefficient manual processes with scalable, reliable, and high-performance AI technology. Our solutions are already used by 20+ brands across 8+ geographies. We are well-funded, ambitious, and building a team of top professionals.
 
We Are Looking For
We are looking for an Operations Manager in the Delivery Department — someone who will ensure smooth operational workflows, infrastructure stability, and high service quality. You will support technical processes, manage resources, work closely with providers, and maintain the operational backbone that powers our AI Voice technology.
 
About You
You’re detail-oriented, highly responsible, and comfortable working in a fast-paced environment. You enjoy structured processes, learn quickly, and are not intimidated by technical tasks. You stay organized under pressure and can make decisions with confidence. Reliability, self-management, and precision define your workflow.
 
What Awaits You
A results-driven team, high operational velocity, no bureaucracy, and an opportunity to influence how our internal infrastructure evolves. You will have a clearly defined scope, transparent processes, and room for professional growth. We value initiative and appreciate people who propose improvements, not just execute tasks.

Key Responsibilities
Transmission configuration for projects

• Connection and support of SMS providers
• Connection and support of VoIP providers

Route performance monitoring

• Call initiation monitoring
• Bandwidth monitoring
• SMS sending and receiving monitoring
• Telephony quality monitoring

Documentation of transmission errors

• Classification and logging of failures
• Setting tasks for troubleshooting and monitoring their completion
   

 Requirements

• Strong attention to detail and high sense of responsibility
• Ability to work under deadlines and manage a high task volume
• Fast learning ability and structured thinking
• Basic documentation and reporting skills
• Strong teamwork and communication abilities
• Technical aptitude is a plus

 
Nice to Have

• Experience with Jira / YouTrack / Monday
• Experience working with VoIP or SMS providers
• Understanding of performance marketing workflows
• Experience with payment infrastructures (including crypto accounts)
• English proficiency

What we offer
 

• Fully remote work format and flexible working hours.
• Competitive salary pegged to USD.
• 24 days of paid vacation (sick leave, national, religious, and company holidays).
• A friendly communication culture and transparent processes.
• Dynamic work environment.
• Opportunities for professional development and career growth.
• No micromanagement — just trust, ownership, and freedom to experiment.

We are an iGaming company, founded four years ago by a group of dedicated professionals. Currently, our team consists of over 1000 individuals. Our portfolio includes more than 10 successful brands operating in countries of levels 1-3.

As our company grows and the volume of projects increases, the workload has expanded significantly. An additional Technical Manager is essential for timely and effective task management, as our current Technical Manager is the only one in this role. This new team member will ensure continuity during times of absence, such as sick leave or vacations, and provide additional support for high-demand periods.

Key Responsibilities:
 

• Administer corporate IT infrastructure services.
• Implement and automate business tasks using technical tools.
• Maintain the stability of current projects and support new launches.
• Increase the efficiency of the existing service stack.

Core Responsibilities:

• Oversee the company’s IT infrastructure, ensuring stability, security, and continuous monitoring, with incident response as needed.
• Manage IT services (setup, reporting, payment) and support services within Google and Microsoft tenants.
• Troubleshoot technical issues, handle domains and DNS records, and manage access controls, user groups, and policies.
• Research, implement, and improve infrastructure solutions; automate business tasks where feasible.
• Maintain and update knowledge bases, documentation, and tables; support API integrations and deployment of websites, landing pages, and scripts.
• Provide technical specifications and guidance for developers and DevOps engineers, escalating complex hosting and server issues as needed.

Essential Skills:

• Experience with task management and ticketing systems.
• Working knowledge of Google and Microsoft tenants.
• Experience with servers and hosting providers.
• Proficiency with Linux OS.
• Understanding of PHP and Apache2.
• Knowledge of network routing principles.
• Proficiency in TCP/IP.
• Familiarity with Agile methodologies (Kanban, Scrum).
• Strong analytical skills and attention to detail.

Preferred Skills:

• Experience with API integrations.
• Knowledge of Amazon CloudFront, Cloudflare.
• Ability to write bash scripts.

We offer:

• Flexible work schedule remotely;
• Paid sick leave and vacation days;
• Cool and creative gifts for holidays and important events of employees;
• Necessary equipment for work as needed;
• Opportunity to participate in company's internal events: open discussions;
• Product meetups and training sessions on soft skills development;
• Absence of micromanagement, hierarchy, quick decision-making;
• Attendance of top conferences worldwide.

We invite you, a highly motivated and results-oriented Junior NOC Engineer, to join our team full-time and ensure the reliability and stability of the company's infrastructure.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.

Responsibilities

• 8-hour shifts
• Monitoring the infrastructure with several monitoring tools
• Ability to communicate clearly and escalate problems
• Performing preliminary investigation of alerts
• Conducting basic triage of requests/problems
• Interacting with DevOps and Engineering teams

Requirements

• Hands-on experience in working with system monitoring tools (Grafana, Prometheus, Graylog, Opsgenie)
• 1+ years of relevant System/IT Administration experience
• Good understanding of Windows Server 2022, 2019 administration principles
• Experience and knowledge of networks
• Troubleshooting skills
• English Pre-Intermediate

Will be a plus

• Basic knowledge of PowerShell, Ansible
• Experience with MetaTrader
• Experience in the trading domain

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Who we are 

We are a Ukrainian multiproduct company that creates database development and management tools, connectivity solutions, productivity tools, and data services for more than 500.000 clients from 120 countries. Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many more companies that deserve their place in the Fortune 100 and Fortune 500.

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. We’re committed to enhancing our customers’ experience across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. Whether it’s Fortune-100 companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support.

Driven by passion, we play a substantial role in shaping the future of data management.

Product that needs your engagement 

As a part of our Core Business Unit, you will be engaged in working with various product lines of our Company.

Core BU is a fundamental group of service departments that helps to manage smooth and seamless work of all other business units, departments and teams, being a glue that holds us together.

Your future team of professionals 

You will join the IT Department, which brings together the Head of IT, a Technical Lead, three System Administrators, a DevOps Engineer, and a Security Engineer to ensure the stability, scalability, and security of our infrastructure.

Your future challenges

The System Administrator is responsible for the stable operation of Devart’s user and test IT environments, ensuring reliable support for employees, infrastructure, and internal IT processes. The role combines operational support, workstation administration, and responsibility for executing and coordinating multi-level onboarding and offboarding processes, including access and equipment management.

Working within a product-focused company environment, the specialist supports the preparation and maintenance of test environments for internal teams, ensures the proper operation of various operating systems and software, and performs initial diagnostics of infrastructure-related issues.

The position involves close collaboration with the IT team and business units, participation in internal IT projects, and a gradual expansion of responsibilities as technical expertise grows.

Impact you will make 

IT Support & HelpDesk (L1—L2):

• Handling user requests, diagnosing issues, and resolving incidents.
• Escalating complex issues and tracking their resolution.
• Providing user support in accordance with SLA requirements.

Identity & Endpoint Administration:

• Managing users and access rights in Microsoft Entra ID and Active Directory.
• Handling employee onboarding and offboarding processes.
• Full administration of Windows workstations, with additional support for macOS and Linux.

Virtualization & Test Environments:

• Working with local and server-side virtualization.
• Preparing and providing test environments for internal product teams.
• Configuring various OS and software setups for product testing.

Monitoring & Infrastructure:

• Participating in infrastructure and environment monitoring.
• Performing initial issue diagnostics and collaborating with relevant specialists.

IT Assets & Internal Projects:

• Maintaining IT asset inventory and managing the equipment lifecycle.
• Procuring, preparing, and distributing hardware.
• Participating in internal IT projects and process improvement initiatives.

Skills we are looking for 

• 3+ years of experience as a System Administrator / HelpDesk (L1.5—L2).
• Strong Windows administration skills, with confident support of user and test environments.
• Hands-on experience with Microsoft Entra ID and Active Directory.
• Required experience with virtualization, both local (desktop) and server-side.
• Solid knowledge of networking: LAN, Wi-Fi, VPN, DNS, DHCP, and network troubleshooting.
• Experience in preparing and supporting test environments (OS, software, configurations).
• Nice-to-have experience with databases (understanding core principles, basic operations).
• Experience working with ITSM systems (Jira Service Management or similar).
• Strong sense of ownership, structured thinking, and the ability to work effectively with users and development teams.

Benefits you get

• Maintain your work-life balance

Manage your own working hours with our flexible schedule

19 days of annual vacation granted on a pro-rata basis

No overtimes required

• Hybrid type of cooperation

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices, you can still take part in increasing the world`s awareness about quality Ukrainian products from any part of the world

• Stay healthy

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad.

15 working days of sick leave per year — because your health is a priority.

• Grow with us

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team

Promotions, rotations, and transitions — when you believe your skills could benefit a different role or team.

• Stand with Ukraine!

We have an active pro-Ukrainian position, and that means we help our army, our servicemen, and their families not only through constant donations and volunteering, but also through our military leave policy, special health insurance options, and financial help

We are a perfect match if you share our values

We are professionals in our field.

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks.

We know how to focus on the product, think big, and at the same time delve deep into the details.

We create a calm and friendly atmosphere within the company.

We value the freedom of open and transparent communications.

Radical honesty is embedded in the foundation of our culture.

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously.

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation.

Our Hiring Process

• Recruitment Interview
• Technical Interview
• Offer Call

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted.

The timeframe for feedback between interview stages may take up to 2 weeks.