Jobs System Administrator

We’re expanding our team at JustMarkets and looking for a motivated and enthusiastic Junior System Administrator to join us!
 

If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!
 

Responsibilities

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve complex or high-priority issues
• Conducting technical onboarding sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a System Administrator or in a similar technical support role
• Proficiency in macOS, Linux, and/or Windows operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network security principles
• Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a related technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the Atlassian stack (Jira, Confluence)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for an IT Support / System Administrator (Helpdesk) to join our internal IT team in Kyiv.

In this role, you will support employees with day-to-day technical issues, prepare and maintain company devices, manage IT assets, and help administer access to internal tools and systems. This position is a good fit for someone who enjoys a mix of hands-on technical support, device lifecycle management, and operational IT processes.

What you will do

Employee IT support

• Provide first-line internal IT support for employees via Jira Service Management
• Troubleshoot day-to-day issues on macOS and Windows laptops
• Assist with software installation, setup, and configuration
• Help resolve access, account, and authentication issues
• Support employees via Slack and Zoom when needed

IT asset and device management

• Maintain the inventory of company's IT equipment in Snipe-IT
• Track hardware lifecycle, condition, and assignment
• Manage issuance and return of equipment
• Conduct regular inventory checks
• Keep records of hardware and software assets up to date

Device setup and logistics

• Receive, configure, and prepare laptops and other devices for employees
• Organize shipment and return of equipment via Nova Poshta or other delivery services
• Handle refurbishment and preparation of devices for reuse
• Maintain equipment storage in the Kyiv office

Access and account management

• Create, update, and revoke user access in internal systems, including:
  • Slack
  • Jira
  • Bitwarden
  • Google Workspace
  • GitHub

Software and license management

• Track and manage software licenses such as:
  • Adobe Creative Cloud
  • JetBrains products
  • Microsoft 365
• Monitor license usage
• Support renewals and reassignment
• Help optimize software license usage and costs

Hardware maintenance and reporting

• Configure and maintain employee laptops
• Perform basic upgrades for Windows laptops, including RAM and SSD replacement
• Maintain simple reports on IT assets, licenses, and inventory status
• Support periodic asset reviews and basic cost tracking

What we expect from you

Must-have

• Good working knowledge of Windows and macOS
• Experience supporting laptop-based work environments
• Ability to troubleshoot common hardware and software issues
• Understanding of user access management in cloud/SaaS tools
• Ability to perform basic hardware upgrades for Windows laptops
• Basic understanding of networking: DHCP, NAT, routing, OSI up to L3
• Strong organizational skills and attention to detail
• Good communication skills and a service-oriented mindset
• English level: Pre-Intermediate+

Nice to have

• Experience working with remote or distributed teams
• Experience managing SaaS licenses
• Experience with MDM solutions such as Intune or Jamf

Tools we use

• Jira Service Management — internal IT support
• Jira / Confluence — task tracking and documentation
• Snipe-IT — IT asset management
• Google Workspace / Google Drive — collaboration and storage
• Slack / Zoom — internal communication

Working conditions

• Location: Kyiv, Vasylkivska
• Format: Hybrid, 3 days per week in the office
• Employment type: Full-time

Regular office presence is important because the role includes device preparation, hardware handling, and equipment logistics.

What we offer

• Competitive compensation based on your skills and experience.
• Medical insurance.
• 20 working days of paid vacation per year.
• Coverage for conferences, workshops, and professional training.

Your expertise:

• 4+ years of hands-on experience in IT security, network security, or cybersecurity engineering roles
• 2+ of hands-on experience in role Sysadmin or DevOps
• Experience with identity and access management (IAM)
• Experience with security policy creation and enforcement
• Hands-on experience conducting or supporting security incident investigations

Proven experience in:

• Implementation of security systems and tools
• Threat analysis and incident response
• Handling vulnerability assessment and audits
• Knowledge of regulatory standards (e.g., ISO 27001, GDPR, NIST)

Strong practical knowledge of:

• Linux / Windows / Unix systems, virtualization, and database administration
• SIEM tools, firewalls, IDS / IPS, Endpoint protection, vulnerability scanners, log analysis
• Understanding of Zero Trust Architecture principles
• Scripting in Bash, PowerShell, or Python (at least one required) Git, network technologies
• Strong motivation to continuously learn and grow professionally

Personal skills:

• Analytical and problem-solving mindset
• High attention to detail
• Strong verbal and written communication skills
• Ability to work independently and collaboratively
• Proactive approach to identifying and solving security issues

Will definitely be a plus:

• Experience with AWS, Azure, or Google Cloud security framework
• Experience with infrastructure-as-code (e.g., Terraform, Ansible) from a security standpoint
• Experience using MITRE ATT&CK framework for detection or threat modeling
• Relevant certifications (e.g., CompTIA Security+, GSEC)
• Master’s degree in Computer Science, Information Technology, Cybersecurity, or a related field

You will be involved into:

• Configure and maintain security systems
• Participate in the design and implementation of secure architectures
• Analyze logs from various sources
• Perform regular security audits (e.g., workstation updates, password policies, AD configuration, patch/vulnerability/antivirus management)
• Monitor system events and respond to incidents
• Remediate security issues using internal and external tools
• Cooperate with other teams to ensure information security and business continuity
• Maintain and develop security-related documentation
  
  What’s in it for you?
• Opportunity to deal with top-notch technologies and approaches in a world-leader product company with millions of customers
• Opportunity to make a difference for online privacy, freedom of speech, and net neutrality
• Decent market rate compensation depending on experience and skills
• Developed corporate culture: no micromanagement, culture based on principles of truth, trust, and transparency
• “You build it, you own it” mentality in most contexts
• Support of personal and professional development
  • coverage of costs of external trainings, conferences, professional literature
  • support of experienced colleagues
  • in-house events and trainings
  • regular knowledge sharing in teams
  • English classes and speaking clubs
• Life-balance support
  • truly flexible schedule, no time-tracking at all
  • 25 working days of vacation
  • 5 days of paid sick leave per month (if necessary) without providing a medical certificate
  • generous maternity / paternity leave program
• Professionally strong environment, friendly and open atmosphere, ability to influence the product development and recognition for it

We’re expanding our team at JustMarkets and looking for a motivated and enthusiastic IT Specialist to join us! 

If you’re passionate about technology, eager to learn, and excited to support our internal users, we will be glad to consider your candidacy. At JustMarkets, we believe in fostering your growth and providing a space where you can enhance your skills while making a real difference.

Join us and become part of a team that values collaboration and fresh ideas!

Responsibilities

• Providing user support via chat and remote access, resolving browser and application issues, password resets, and system shutdowns
• Managing support tickets, prioritizing requests, and handling escalations
• Joining calls to troubleshoot and resolve complex or high-priority issues
• Conducting technical onboarding sessions for new employees (approximately one per day)
• Preparing, configuring, dispatching, and repairing company equipment
• Participating in daily team syncs and cross-team communication

Requirements

• 1–2 years of experience as a IT Specialist or in a similar technical support role
• Proficiency in macOS, Linux, and/or Windows operating systems
• Understanding of basic network troubleshooting
• Knowledge of antivirus solutions and email systems
• Understanding of network security principles
• Experience with communication and collaboration tools such as Mattermost, Slack, or similar platforms
• Intermediate English proficiency (B1) in speaking and writing

Will be a plus

• Specialized education or completed courses in system administration or a related technical field
• Understanding of VoIP technologies, including Asterisk
• Familiarity with the Atlassian stack (Jira, Confluence)
• Basic knowledge of Palo Alto NGFW
• Experience with equipment management, asset tracking, distribution, and inventory control

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Responsibilities

• Support users (L1-L3)
• Configure internal systems
• Diagnose and troubleshoot technical issues
• Maintain, troubleshoot & upgrade the network infrastructure
• Install and maintain servers, devices and firewall
• Monitor infrastructure
• Ensure the smooth deployment of new SaaS applications
• Configure & troubleshoot IDP, RBAC, Jira, GCP, AD (DC, NPS), Radius
• Update technical documentation

Requirements

Experience and ownership:

• 3+ years iт SysAdmin role with strong onsite presence
• Ability to be the primary IT owner for the Kyiv office day to day (walk-ups, incidents, projects), with structured escalation to the global Corp IT team
• Strong hands-on troubleshooting across endpoints, identity, network, and AV

Endpoints and device lifecycle (macOS and Windows)

• Strong macOS and Windows support skills, including diagnostics, OS upgrades, drivers, and common corporate apps
• Experience managing macOS with Jamf (Jamf Pro preferred): enrollment, profiles, policies, patching, software deployment, FileVault
• Experience managing Windows with Intune: enrollment, configuration profiles, compliance policies, app deployment, patching baselines
• Full equipment lifecycle ownership: provisioning, enrollment, inventory, repairs/RMA, loaners, secure wipe, and disposal

Identity, access, and productivity tooling

• Working knowledge of Okta: user lifecycle, group-based access, MFA troubleshooting, app assignments, and SSO troubleshooting
• Google Workspace administration basics: user/group management and practical troubleshooting (login, email, permissions)
• Atlassian tooling basics: Jira and Confluence user management, groups/permissions, and common access issues
• Understanding of least-privilege access and clean access request handling

Office networking and infrastructure

• Strong office network troubleshooting: LAN/WiFi issues, switch port basics, AP troubleshooting, DHCP/DNS symptoms, VPN client issues
• Familiarity with firewalls (FortiGate preferred): user VPN troubleshooting, basic policy understanding, and collaboration with network owners
• Understanding of VPN concepts

Security and IT hygiene

• Good security instincts: phishing awareness, safe handling of credentials, device security baselines, patching urgency, and incident discipline

Communication and collaboration

• Good English for documentation and coordination with the global team
• Service-oriented mindset, clear updates, and ability to handle interruptions while keeping control of priorities

Nice-to-have

• Familiarity with certificate-based access concepts and auth integrations such as SCEP, AD, LDAP, RADIUS
• Basic scripting/automation (Bash, PowerShell, Python) to reduce manual setup and speed up repetitive tasks
• Familiarity with public cloud concepts used in corporate tooling (GCP preferred; AWS/Azure acceptable), especially IAM and networking basics
• Experience supporting printers, access control vendors, and office buildouts/refreshes

What we offer:

• International company with several offices in different locations : Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social and welfare packages;
• 20 working days paid vacation and 100% sick leaves coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team buildings and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

Looking for a Windows pro who speaks fluent English!

We have a lot of users in the US who need your help. This is a classic SysAdmin role: part high-level admin, part "help me, my laptop is broken."

The Tech Stack:

• Windows Administration.
• Standard user support & troubleshooting.
• Active Directory / Office 365 (standard routine).

The Schedule:Since our clients are in the USA, we work Monday to Friday, 16:00 – 01:00 (Kyiv time).

Requirements:

• Strong Windows background.
• Great communication skills in English.
• Ability to work independently during the evening shift.

Ready to dive in? Let’s chat!

Pai Defence is a British-Ukrainian air defence tech company building distributed systems across the frontline. 
Our core value is impact for Ukraine: we build technology that makes a real difference on the actual battlefield, not in labs or on paper specs. We operate with a deep-tech mindset, pushing new technologies where engineering rigor truly matters.
 

We’re looking for an experienced Linux engineer whose primary responsibility will be integrating various SDR (Software Defined Radio) devices into our software platform. 
This is a role for those who love working at the hardware-software boundary, understand how data travels from physical ports to high-level applications, and can make that path as fast and reliable as possible.
 

What you’ll do:

• Integrate different SDR models into a unified Linux-based ecosystem
• Work with vendor SDKs and develop high-performance userspace applications
• Optimize high-throughput data processing in real-time
• Write clean, stable, and performant code in C++ or Python
• Debug inter-process communication, manage buffering and latency

Requirements:

• 5+ years of professional Linux systems experience
• Linux Power User: comfortable in terminal, understands kernel-space vs user-space, knows systemd and driver configuration
• Hardware Interface Expert: hands-on experience with USB 2.0/3.0, Ethernet, or other high-throughput interfaces
• Data Stream Architect: understands IPC principles, ring buffers, memory overflow prevention, and latency minimization for raw data transmission
• C++ Developer: writes reliable code that doesn’t crash on the first unexpected packet from hardware
• English: B2 or higher

Nice to have:

• SDR experience: familiar with RTL-SDR, HackRF, USRP, or has GNU Radio experience
• Experience with ROS/ROS2 (node development, topics/services)
• Understanding of data transmission protocols and digital signal processing (DSP)
• Hobbies related to electronics, radio communication, or robotics

We offer:

• Meaningful, high-impact work in Ukraine’s air defense domain
• Deep-tech engineering challenges where rigor and performance matter
• High ownership and autonomy from day one
• Work format: Kyiv office with occasional remote days
• Senior engineering team with direct communication and minimal bureaucracy
• Full-time position with standard hours; occasional off-hours for testing/updates

We are currently seeking an IT Support Specialist to join a manufacturing company specializing in radio electronics. You will be responsible for ensuring the stable and secure operation of the IT infrastructure, providing user support, and implementing modern solutions to improve internal processes.

Responsibilities

• User support (Windows/macOS): access, VPN, RDP, printers, Microsoft 365.
• Installation, configuration, and maintenance of workstations and peripherals.
• Participation in onboarding/offboarding: accounts, equipment, access.
• Maintenance of equipment database, documentation updates.
• Basic diagnostics of problems, escalation of complex incidents.

Requirements and qualifications

• Experience working with Windows 11 and macOS (installation, configuration, and basic troubleshooting).
• Understanding of Active Directory principles: user account creation/deactivation, security groups, access policies.
• Basic knowledge of Microsoft 365 / Azure AD.
• Experience with VPN clients.
• Knowledge of configuring and maintaining network printers, drivers, and print queues.
• Ability to install and maintain user hardware (laptops, monitors, docking stations, peripherals).
• Basic diagnostic skills for hardware and software issues.
• Understanding of asset management processes: inventory, asset tracking, database maintenance.
• Basic understanding of networking technologies (TCP/IP, DNS, DHCP, VLAN).
• Strong customer service and communication skills; ability to explain technical issues in simple terms.
• Attention to detail, responsibility, and reliability.
• Ability to work effectively in a team and follow SLA guidelines for incident resolution.
• Willingness to learn and grow within the field of system administration.
• English level: Intermediate or higher — ability to communicate with users and read technical documentation.

Nice to have

• Understanding of onboarding/offboarding processes for employees.
• Experience with Intune / MDM or similar device management systems is a plus.

This position offers a unique opportunity to ensure the smooth operation of the IT environment, support a growing team, and implement new technological solutions.

CodeIT is a service product development company. We know how to transform business ideas into profitable IT products.

We are looking for a skilled System Administrator to join our internal IT team and ensure seamless support across systems, networks, and devices. From managing Linux and Windows environments to handling cloud services and backup systems — your role will be key to keeping our operations secure, efficient, and scalable.

If you’re ready to take ownership of infrastructure stability, support a fast-growing company, and work with a wide tech stack — we’d love to hear from you!

Location: Kharkiv (office)

Required skills

• Strong experience with power users support
• Strong experience with Linux Administration (at least rpm-based distributions), Windows 11 Administration (installation, deployment, MDT), Apple MacOS (re)installation
• OS/Software problems solving
• Knowledge in TCP/IP stack on a good level
• English level: Pre-intermediate

Desired to have

• Scripting: bash, python, PowerShell
• Experience with Docker ecosystem (conception of containerization, orchestration systems docker-compose, docker-swarm, k8s)
• Experience with conceptions of monitorings (Nagios, Zabbix, Cacti)
• Good knowledge of conceptions of CI/CD, IaaC.
• Experience with virtualization systems and tools such as libvirt, vagrant, qemu
• Knowledge of conceptions of cloud solutions from AWS, GCE, Azure
• Research with AI skills

Responsibilities

• Technical support for company users
• Support of company network
• Work with company and customers infrastructure, servers (website hosting, development, backup storage, routing, etc.) and services (DNS, DHCP, Redmine, Gitlab, Dovecot, Postfix, Google Workspace, ...)
• MDM Management for Apple / Microsoft devices
• Switch electricity to reserve channels in case of power loss
• Support of company infrastructure
• Planning, budgeting and performing company procurements
• Ensuring uninterrupted operation of internal infrastructure and access to external communication channels
• Installation, configuration, and maintenance of software
• Solving software and hardware problems of computers
• Office equipment maintenance
• Reinstalling computer systems and recovering lost information
• License management
• Providing anti-virus protection and security of the local network

Being a member of the CodeIT team means

• Сompensation of participation in conferences and workshops
• Development of soft skills (people management and emotional intelligence training)
• Free access to the company account on Udemy educational platform
• Internal library
• Corporate English courses
• Experienced and supportive team members
• Paid time off (vacation, sick-leave, remote work)
• Legal support
• Well-equipped office located in Kharkiv

Type: Project-based engagement( 3 months full-time, after part-time)
After project completion: Ongoing part-time cooperation (support & maintenance)
Format: 100% remote

Dripify is looking for a System Administrator for a company-wide IT audit and systematization — access management, MDM, SSO, and security processes rolled out across the entire organization

Requirements:

— 3+ years of experience in system administration or IT operations
— Confident macOS administration (device setup, troubleshooting, lifecycle management)
— Hands-on experience with MDM platforms, with a strong preference for Kandji
— Solid experience with SSO/IAM: Google Workspace administration, Okta or similar identity providers
— Experience administering Atlassian tools (Jira, Confluence): user management, permissions, project configuration
— Proven experience managing access across SaaS tools such as Slack, Figma, Atlassian, and similar platforms
— Understanding of compliance and audit readiness: familiarity with IT audits and ability to prepare systems and processes accordingly
— Experience with VPN setup and remote access management
— Strong documentation culture: ability to create clear, structured, and maintainable process documentation
— Self-directed and comfortable working in a fully remote environment

Responsibilities:

— Full lifecycle access management: onboarding, offboarding, role-based permissions, and access reviews across all corporate tools
— SSO configuration and management (Google Workspace / Okta / JumpCloud) — connecting all SaaS tools under a single identity provider
— Administration of the entire SaaS stack: Slack, Jira, Confluence, Figma, Kandji, ELK, and other tools the team relies on daily
— macOS device management via MDM (Kandji) — remote setup, policies, enrollment, security baselines, and software deployment for the full team
— Security and compliance: preparing the company for IT audits, maintaining documentation, implementing access control policies, and enforcing security standards
— VPN setup and management for secure remote access to internal resources
— User support (1st and 2nd line) for hardware issues, account access, software problems — all handled remotely
— License and asset management: tracking software subscriptions, renewals, and Mac hardware inventory
— Maintaining an internal IT knowledge base: documenting processes, writing clear guides for teammates

Would be a plus:

— Experience scripting in Bash or Python to automate IT workflows
— SOC 2 or ISO 27001 audit preparation experience
— Familiarity with zero-trust security concepts

Hiring process:

✅Interview with Recruiter — ✅ Interview with DevOps — ✅Recommendations— ✅Offer

Evoplay is one of the leading GameDev providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server and cloud), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

Artur Sharf and Artem Zverev established the studio in 2010 in their desire to create a knowledge-based approach to design and architecture. With offices in Miami, Los Angeles, Dubai, Warsaw, Kyiv, Milan, and London, YODEZEEN is distinguished by its high-end design, international expertise, and local capability and works across various typologies, including residential, commercial, and hospitality projects. We think big, and we go for perfection in everything.
Over the past fifteen years, the studio has successfully delivered projects across the USA, Europe, and the Middle East, with almost 1000 projects in 33 countries. YODEZEEN offers tailor-made solutions for every project with a unique identity according to its context.

We are looking for a System Administrator. 

     Requirements:  

• Experience in IT or technical support up to 1 year  
• Understanding of basic IT security components and architecture (switches, routers, VPN, authentication, etc.) 
• Knowledge of operating systems: Windows, Linux, MacOS 
• Experience with office software (MS Office, Office 365) 
• Good knowledge of MS products (+ Office 365) 
• Good knowledge of installing various programs demanding to the equipment 
• Basic knowledge of network technologies (TCP/IP, DNS, DHCP, NAT)
• Experience in repairing equipment: PCs, laptops, printers, etc.) 
• Skills in working with computer equipment and peripherals (PCs, laptops, printers, etc.)  
• Good communication skills and desire to help colleagues in solving technical problems 
• Level of English – Intermediate and higher
   
  Will be a plus: 
• Knowledge of virtualization technologies (VMware, Hyper-V)
• Knowledge or experience in monitoring systems
• Experience in selecting equipment and purchasing equipment introduction of technical documentation
• Preparation of instructions 
• Experience with firewalls
   
  Responsibilities: 
• Management of internal office infrastructure and ensuring its uninterrupted operation
• Troubleshooting and troubleshooting (diagnosing and solving problems with ISP, wi-fi, operating systems, drivers, etc.) 
• Monitoring the performance of servers and auxiliary equipment 
• Searching for and eliminating technical problems arising from the company's employees when working with services
• Preparing and commissioning new workstations for employees
• Providing technical assistance through helpdesk services 
• Quick response to requests from users 
• Working with services for remote equipment management

IT Support Engineer / Systems Administrator / IT Specialist / IT Administrator / IT Manager

Role Overview

We are looking for a hands-on IT Support Engineer to manage day-to-day IT support in a small office environment. The core infrastructure is already in place (Microsoft Entra ID, Intune, Kandji), and the focus will be on user support, endpoint management, optimization, and continuous fine-tuning.

You will be the primary point of contact for IT requests, supporting both macOS and Windows endpoints for on-site and remote users, while ensuring security, stability, and a great user experience.

Responsibilities

1. Identity & Access Management (Microsoft Entra ID)

·   Administer and support Microsoft Entra ID (Azure Active Directory), including user lifecycle management, groups, roles, and RBAC.

·   Manage and secure integrations with cloud applications and SaaS services.

·   Configure, monitor, and maintain Conditional Access and Multi-Factor Authentication (MFA) policies.

·   Perform regular access reviews and ensure permissions align with internal security and compliance policies.

2. Endpoint & MDM Management

·   Configure, deploy, and manage MDM solutions for:

o   macOS (Kandji / Jamf)

o   Windows (Intune)

o   iOS and Android device

·   Maintain compliance, security baselines, and device health.

·   Continuously optimize MDM profiles, policies, and application deployments.

3. IT Support & Troubleshooting

·   Act as the single point of contact for IT support requests in the office.

·   Troubleshoot hardware, OS, application, and access problems efficiently.

·   Support users both on-site and remotely, ensuring minimal downtime.

·   Assist users with secure access to corporate applications and resources.

·   Escalate complex issues to administrators, vendors or external partners when required.

4. Jira Administration (Preferred)

·   Administer and maintain Jira (users, permissions, projects, workflows).

·   Support Jira users and troubleshoot access or configuration issues.

·   Ensure Jira configuration aligns with internal workflows, security, and data protection requirements.

Qualifications & Skills

·   3+ years of experience in IT support, IT administration, or a similar role.

·   Clear communication skills and a user-oriented mindset.

·   Strong hands-on experience with endpoint support (Windows & macOS).

·   Practical experience with Microsoft Entra ID (Azure AD).

·   Experience with MDM platforms such as Intune, Kandji, Jamf, or equivalent.

·   Solid troubleshooting, analytical, and problem-solving skills.

·   Nice to have familiarity with next-generation firewalls (NGFW) and core networking concepts.

About the Company

Headshot Recruitment agency is looking for AI (n8n) automation engineer. Our client’s company with its HQ in Cyprus, was founded in 2024.

The company is building a next-generation AI-driven companion, an adult entertainment platform focused on highly personalized, progression-based experiences across image, video, voice, and interactive AI content. They operate at scale and prioritize performance, cost efficiency, and monetization. This is a production-first environment, not a research lab.

Employees work on-site in Cyprus and remotely from other countries.

The dev team is Ukrainian.

About the role

We are looking for a hands-on AI automation engineer to build and develop complex AI automation multi-step tech and dev workflows using the n8n platform, including multi-step orchestration, API and AI integrations, reducing manual effort and improving process efficiency.

This role involves working with NSFW / adult content.

We expect from you

• Hands-on commercial experience in building production AI automation workflows.
• Hands-on experience with n8n-based automation (ideally LLM- systems).
• English language at B2+ level (internal communications are in English).

Company offers

• Remote asynchronous work with CET time overlap.
• Type of contract: Employment contract (on-site, Cyprus) or B2B/B2C (remote work)
• Full-time job.
• Key leadership role with direct product and architectural impact.
• Opportunity to build and lead an AI team.
• Flexibility and freedom in the engineering approach.
• No bureaucracy, real impact on architecture and infrastructure.