Jobs FinOps

We are looking for a proactive Middle Onboarding Specialist to take ownership of opening, optimizing, and maintaining our B2B financial infrastructure. In this role, you will manage relations with international EMIs, banks, and crypto-OTC providers, streamline our onboarding pipelines, and ensure uninterrupted transactional flows for high-risk operations.
 

⚙️ Your Tasks:

• Account Opening & Onboarding: Manage the end-to-end onboarding lifecycle across international EMIs, alternative payment institutions, Tier-2/3 banks, and crypto-OTC desks for B2B financial flows;
• Process Systematization & Documentation: Standardize onboarding packages, track corporate structures, and document compliance/operational requirements aligned with the CFO and Finance Manager;
• Payment Setup Optimization: Continuously evaluate, diversify, and optimize B2B payment rails to improve settlement speed, reduce transaction costs, and minimize counterparty risk;
• Infrastructure Maintenance & Partner Relations: Serve as the primary point of contact for financial institutions; handle daily operational inquiries, resolve payment delays, and process periodic KYC/KYB reviews and RFIs (Requests for Information);
• Workflow & Task Tracking: Design, implement, and maintain a transparent task-tracking system (e.g., ClickUp, Jira, Notion) to provide clear onboarding visibility to the finance and executive teams;

• Autonomous Problem Resolution: Address compliance hurdles, document requests, and operational bottlenecks independently, involving senior management only for final sign-offs and strategic escalations.

   

👤 Our Criteria:

• Experience: 2+ years of proven hands-on experience in corporate account opening, payment operations, or partner onboarding within High-Risk domains (Crypto, iGaming/Gambling);
• Compliance & Regulatory Expertise: Strong grasp of international KYC/KYB, AML standards, and regulatory nuances (e.g., Canadian MSB classifications and associated risk profiles, EU EMI operational frameworks);
• Compliance Navigation: Proven ability to skillfully complete detailed compliance questionnaires, address complex corporate background queries, and substantiate source of funds/wealth without triggering friction;
• Technical & Crypto Literacy: Solid understanding of crypto-OTC operations, stablecoin settlements, and fiat-to-crypto payment loops;
• Independence & Ownership: High level of self-sufficiency; ability to gather required documentation, negotiate terms, and drive onboarding pipelines forward without step-by-step supervision;

• Languages: English (Upper-Intermediate) for daily written communication, document drafting, and live negotiation calls with international partners.

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

We’re looking for a Billing Operations Manager to join our team. If you’re ready for new challenges in a dynamic and fast-paced environment, this could be the perfect role for you.

For someone who is analytical, proactive, and excited by the world of financial operations.
0.5+ years in financial industry · Integrations · Billing Systems · Excel · English B2+ · Analytical Skills

What you’ll do:
• Perform daily, weekly, and monthly monitoring of Operational KPIs;
• Analyse data, identify any anomalies, errors, or deviations affecting the system, and proactively troubleshoot issues;
• Provide efficient routing and flow management for maximum efficiency and processing speed;
• Understand financial service workflows, existing monitoring, analysis, and back-office tools;
• Collaborate with other departments across the company, including product development and technical support;
• Systematic preparation of reports in Tableau to monitor key operational indicators;
• Develop and implement improvements to monitoring processes and operations to increase efficiency and reduce risk.

 

Your expertise:
• 0.5+ years of experience in financial industry;
• Understand financial service workflows, third-party integrations, user journeys, and system interactions;
• Confident with processing financial information;
• Ability to work effectively with billing systems and monitoring tools (Kibana, etc);
• Excellent communication skills with external partners and service providers;
• Advanced Excel and other MS Office software user;
• English from upper-intermediate level;
• Initiative and proactive approach;
• High level of independence and ability to take responsibility.

It would be great if you also have:
• Experience in analytical tools (e.g.Tableau).



Life at Emergine:
Stay Supported

• 100% paid sick leave
• 21 working days of paid vacation
• Medical support for office and remote employees
• Benefits Cafeteria including sports, gym, healthcare, dental care, psychological support, wellness and learning.

Work Without Borders

• International team
• Global collaboration
• Flexible work models depending on the role
• Remote, hybrid or office-based setup depending on the position

Grow Through Motion

• PDP and career development plans
• Regular feedback sessions
• Leadership opportunities
• Continuous professional development
• Knowledge-sharing sessions
• Management development initiatives

Create Real Impact

• Ownership from early stages
• International projects
• Complex and meaningful challenges
• Collaborative management
• Open communication
• Low bureaucracy
• Space for initiative and innovation

Hiring process:
HR Interview · Interview with Team Lead · Reference check · Job Offer

Location: Remote

Employment: Full-time

Reports to: Founder

Schedule: Flexible, aligned with Hong Kong time

Who We Are

We are an international holding company with businesses and investments across financial services, capital markets, asset management, and fintech.

Our operations span multiple jurisdictions, with an international network of partners and business activities across Europe, Asia, and the Middle East.

We are looking for a highly organized and proactive Operations Manager and work directly with one of our founders, managing his schedule, international travel, financial administration, and day-to-day operations across business and private matters.

This is not a traditional administrative role. We need someone who can bring structure to a fast-moving environment, anticipate needs, manage multiple priorities, and take full ownership of tasks without constant supervision.

What You Will Do

Founder's Office Operations

• Coordinate the founder's calendar, meetings, and commitments across different time zones.
• Prioritize incoming requests, plan the daily agenda, and proactively resolve scheduling conflicts.
• Manage correspondence on behalf of the founder and prepare clear, professional communication.
• Coordinate private and family-related arrangements, reservations, and appointments.
• Act as the founder's central point of contact for operational and administrative matters.

Finance & Payments Operations

• Maintain structured records of expenses, payments, and financial transactions.
• Build and maintain Excel models and trackers for budgets, balances, and financial commitments.
• Execute routine banking operations, card top-ups, payments, and transfers through authorized channels.
• Monitor payment deadlines, subscriptions, and recurring financial obligations.
• Organize financial and legal documents, maintain accurate records, and coordinate document signing and processing.

International Travel & Logistics

• Plan and manage end-to-end international travel, including flights, hotels, transfers, car rentals, and complex multi-city itineraries.
• Coordinate travel logistics for the founder and his family.
• Manage visa applications, travel documentation, and related administrative procedures.
• Monitor and optimize airline miles, hotel loyalty programs, reward points, and travel benefits.
• Handle last-minute changes, cancellations, and urgent travel requests.
• Be available to travel with the founder internationally when required.

Coordination & Problem-Solving

• Own multiple parallel workstreams and ensure timely execution.
• Bring structure to changing priorities, incomplete information, and unexpected situations.
• Manage relationships with banks, payment providers, hotels, airlines, and other external partners.
• Follow up proactively on open items and ensure nothing is overlooked.
• Anticipate potential issues and find practical solutions before they become problems.

Ideal Candidate Profile

Experience

• 3+ years in an operations, founder's office, executive support, or similar role working directly with founders, entrepreneurs, or senior executives.
• Experience managing complex international travel, schedules, and administrative processes.
• Strong financial literacy and hands-on experience with budgets, expenses, and payments.
• A background in financial services, banking, capital markets, fintech, or investments would be a strong advantage.
• Experience working in an international environment and coordinating across multiple time zones.

Skills

• Exceptional organizational skills and attention to detail.
• Strong numerical skills and confidence working with financial information.
• Advanced Excel and spreadsheet skills.
• Excellent written communication and the ability to prepare clear, professional correspondence.
• Strong problem-solving skills, resourcefulness, and the ability to work independently.
• High responsiveness, flexibility, and the ability to adapt quickly to changing priorities.
• Absolute discretion and confidentiality when handling sensitive business and financial information.

Personal Qualities

• Self-starter: You take initiative, anticipate needs, and move tasks forward without waiting for detailed instructions.
• Highly structured: You can turn a constantly changing schedule and multiple incoming requests into an organized, manageable system.
• Detail-oriented: You notice inconsistencies, double-check important information, and make sure nothing falls through the cracks.
• Reliable and responsive: You understand the importance of timely communication and follow-through.
• Adaptable: You remain effective when plans change, priorities shift, or unexpected situations arise.

Languages

• English: fluent, both written and spoken.

   

Why This Role

• Direct work with the Founder of an international holding company.
• High level of trust, responsibility, and autonomy.
• Exposure to international financial services, investments, and capital markets.
• A broad scope across operations, finance, travel, and international business matters.
• Dynamic international environment with travel opportunities.
• Long-term collaboration and the opportunity to build a trusted working relationship with the founder.
• Flexible remote working format.
• Competitive compensation package.

We are looking for a detail-oriented and responsible Payment Officer to join our Gaming team. In this role, you will be responsible for processing customer withdrawals, monitoring payment transactions, identifying suspicious activity, and ensuring smooth payment operations in a fast-paced 24/7 environment.
 

HOW YOU WILL MAKE AN IMPACT

• Process customer withdrawals accurately and within SLA timelines
• Monitor payment queues and ensure timely transaction handling
• Verify transactions according to internal procedures and compliance requirements
• Identify suspicious transactions, fraud patterns, or anomalies and escalate them when necessary
• Work closely with Risk, Anti-Fraud, Support, and Payments teams
• Handle high-volume transaction workflows efficiently
• Maintain high standards of accuracy and operational quality
• Report recurring issues and suggest process improvements
• Follow AML, KYC, and fraud prevention procedures
• Adapt quickly to changing priorities and operational demands
   

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 1+ year of experience in Payments, Gaming, Fintech, or related industries
• Basic understanding of payment systems, payment providers, and transaction flows
• Familiarity with AML, KYC, and fraud prevention principles
• Experience processing withdrawals and handling payment operations
• Strong attention to detail and ability to follow procedures consistently
• Analytical mindset with the ability to identify irregularities and suspicious behavior
• Good communication and teamwork skills
• Ability to work under pressure in a high-volume environment
• Experience working in shift-based or 24/7 operations is a plus
• English level: Upper-Intermediate or higher
   

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

PrimeFox, a recruitment agency, is looking for a Senior Payment Manager for our client, a large international iGaming holding growing projects across Latin America.

We are looking for a strong specialist with deep expertise in LATAM payment infrastructure. You should have experience working with local and international payment providers and understand how iGaming payments work.

The role focuses on developing and optimizing payment solutions across LATAM markets:

• raising deposit conversion;
• keeping withdrawals stable;
• making sure the payment infrastructure runs efficiently.

Key responsibilities

• Manage payment processes across LATAM markets.
• Source and onboard PSPs and local payment providers, and develop relationships with them.
• Optimize deposit and withdrawal flows.
• Analyze approval rate, conversion rate, decline rate, payout success and transaction costs.
• Develop payment methods tailored to local markets.
• Monitor payment routes, limits and backup solutions to keep them stable.
• Work closely with Product, Finance, Risk, Compliance and technical teams.
• Take part in launching new GEOs and scaling the payment infrastructure.

What we expect

• Experience as a Payment Manager or Senior Payment Manager in iGaming.
• Strong hands-on expertise in LATAM payment solutions.
• Knowledge of local payment methods, especially in Brazil, Mexico, Argentina, Colombia and Peru.
• Experience working with PSPs, banks, aggregators and local payment partners.
• Understanding of payment routing, cascading, backup routes and conversion optimization.
• Knowledge of KYC, AML, antifraud, chargebacks and payment risks.
• Ability to analyze payment metrics and make data-driven decisions.
• Independence, structure, ownership and strong communication skills.

Nice to have

• Active contacts with PSPs and payment providers in LATAM.
• Experience setting up payment infrastructure for new iGaming projects.
• Experience covering several GEOs at once.
• Experience with integrations and technical work with providers.

If you have strong LATAM payments expertise and know how to keep payment processes stable, converting and efficient, we would be glad to hear from you.

We’re looking for a specialist to launch payment methods across Latin America from scratch and improve our existing integrations.
 

What you’ll do:

• Integrate new PSPs and local payment methods (PIX, SPEI, OXXO, PSE, Mercado Pago, etc.), from API documentation to production.
• Increase approval rates through decline analysis, routing, and cascading.
• Investigate technical incidents using logs, webhooks, and transaction statuses.
• Work closely with Development, Finance, Antifraud, and Compliance teams.
   

What we’re looking for:

• 2+ years of experience in iGaming payments
• Hands-on integration experience in LatAm
• Confident with APIs (REST, JSON, XML, HPP) and log analysis.
• Solid understanding of the full transaction lifecycle: deposits, payouts, settlement, reconciliation
   

Nice to have: experience with the GR8 Tech platform, work in local LatAm markets, Spanish or Portuguese.

What we offer:

• 24 days of vacation + additional days off
• Remote work—choose any location in the world to work with us
• Support for learning and professional development: external courses, educational activities (conferences, webinars, etc.)
• Benefit Café: reimbursement for sports activities, English language courses, and mental health support
• Health insurance
• Financial support during difficult life situations—we understand that these are extremely challenging times for every Ukrainian, so we’re here for you not only on the “good days” but also on the “tough days”
• Employee referral program. The opportunity to directly influence business development and hiring strategy at a company that’s growing rapidly in the international market
  
  Hiring process: interview with a recruiter → interview with the Team Lead → job offer.
  
  💌 It takes 7 days to review resumes.

If you haven’t heard back from a recruiter, it means your experience doesn’t currently meet the requirements for this role. We’d love to stay in touch regarding other job openings!

About the Opportunity

We are hiring for our partner — an international iGaming business operating two online casino brands focused primarily on Tier 1 markets.

We are looking for a PSP Specialist with hands-on experience working with LATAM payment service providers (PSPs) to support payment provider evaluation, business analysis, technical integrations, and ongoing payment performance optimization.

The key objective of this role is to evaluate whether potential PSP partnerships are commercially viable and operationally efficient for the business.

You will analyze PSP proposals, assess payment economics, review technical integration requirements, coordinate with internal teams and external providers, and monitor PSP performance after launch.

Practical experience with LATAM PSP providers and a strong understanding of regional payment methods and market specifics are essential for this position.

Key Responsibilities

• Identify, evaluate, and compare potential PSPs and payment methods, with a focus on LATAM markets.
• Build business cases and financial calculations to assess PSP commercial viability.
• Analyze incoming and outgoing transaction volumes, fees, conversion and approval rates, reserves, settlements, FX, limits, chargebacks, and payout conditions.
• Research LATAM payment providers, local payment methods, and regional payment solutions.
• Compare PSP proposals and prepare structured recommendations for provider selection.
• Review technical documentation and assess integration requirements, including APIs, webhooks, callbacks, transaction statuses, deposits, withdrawals, and refunds.
• Coordinate PSP integrations with external providers and internal Product and Development teams.
• Support integration testing, troubleshooting, and go-live processes.
• Monitor PSP performance after launch, analyzing turnover, approval rates, transaction costs, payment failures, and technical stability.
• Compare actual PSP performance against initial business calculations and identify optimization opportunities.
• Prepare payment performance reports, business insights, and recommendations for management.

Requirements

• 2+ years of experience in PSP management, payment operations, payment integrations, acquiring, or payment analytics.
• Hands-on experience working with LATAM PSP providers is mandatory.
• Good understanding of LATAM payment markets, local payment methods, and regional payment specifics.
• Experience in iGaming, preferably with online casino deposit and withdrawal flows.
• Strong understanding of PSPs, acquiring, payment gateways, APMs, settlements, reserves, chargebacks, refunds, and FX.
• Experience evaluating PSP commercial proposals and calculating payment costs and business economics.
• Strong analytical and numerical skills.
• Advanced Excel / Google Sheets skills.
• Ability to read and understand technical documentation and assess payment integration requirements.
• Understanding of APIs, webhooks/callbacks, transaction statuses, and payment flows.
• Experience participating in PSP integrations, testing, and technical onboarding.
• Ability to communicate effectively with business, technical teams, and international payment providers.
• English sufficient for professional communication with international PSPs.

Nice to Have

• Established relationships with LATAM PSP providers.
• Experience working with multiple LATAM countries and local payment methods.
• Experience with both fiat and cryptocurrency payment solutions.
• Experience managing PSP performance across multiple online casino brands.

What We Offer

• Opportunity to work with two international online casino brands focused primarily on Tier 1 markets.
• Hands-on involvement with international PSPs and LATAM payment providers.
• Exposure to both fiat and cryptocurrency payment solutions.
• Direct involvement in PSP selection, commercial evaluation, integrations, and performance optimization.
• Opportunity to develop expertise at the intersection of Payments, Business, Finance, Product, and Technology.

Work Format: Fully remote, Full-time
Schedule: 5/2, standard working day at the start

Future Schedule: After approximately 3–4 months, a weekend shift / on-call schedule is planned.

From merchant payouts to PSP settlements, from balance control to crypto transactions — this is where fintech treasury meets high-volume payment operations.

We are launching a new payment company focused on iGaming and other high-risk industries.

The company will provide payment infrastructure for merchants operating in complex markets: processing, settlements, multi-PSP routing, and global payment flows across fiat and crypto.

To support the financial operations of this business, we are looking for a Treasury Specialist (Junior / Middle) who understands payment flows, can work confidently with transaction data, and is highly attentive to balances, settlements, and financial details.

Your Mission

Ensure that money moves correctly, balances are under control, and settlements are completed on time.

You will work with fiat and crypto flows, PSP settlements, merchant payouts, transaction records, and reconciliation processes, while communicating with payment providers and internal teams to resolve operational issues.

What You Will Do

Treasury & Settlements

• Process fiat and crypto settlements between payment providers and merchants
• Collect funds from PSPs and coordinate regular merchant payouts
• Calculate settlements taking into account fees, holds, rolling reserves, and contractual terms
• Monitor settlement status and identify delayed or missing payments
• Ensure that payments are processed accurately and on time

Balance & Transaction Control

• Monitor daily balances across bank accounts, crypto wallets, PSP accounts, and internal financial systems
• Track incoming and outgoing transactions
• Maintain accurate internal transaction records and financial registers
• Update transaction data in Google Sheets and internal accounting systems
• Monitor available balances and flag potential liquidity issues

Reconciliation & Adjustments

• Record and track chargebacks, refunds, and other payment adjustments
• Work closely with the Reconciliation team to identify and resolve discrepancies
• Investigate missing or unaccounted transactions
• Compare PSP reports, internal records, and actual fund movements
• Escalate unusual or unresolved discrepancies when required

PSP & Merchant Communication

• Communicate with PSPs, payment providers, and merchants regarding transactions, settlements, payouts, fees, and balances
• Follow up on delayed settlements and payment issues
• Collect and verify information required to resolve financial discrepancies
• Coordinate with internal Operations, Reconciliation, and Finance teams

Ideal Candidate Profile

Experience & Knowledge

• Basic understanding of the payments industry: PSP, acquiring, processing, settlement, payout, rolling reserve
• Previous experience in Treasury, Payments, Finance Operations, Reconciliation, or a similar role is an advantage
• Practical experience with cryptocurrency and understanding of basic blockchain and wallet operations
• Understanding of fiat and crypto transaction flows
• Experience working with financial data and transaction records

Hard Skills

• Google Sheets / Excel
• Ability to work with transaction data and financial calculations
• Ability to quickly understand new accounting systems, PSP dashboards, and internal financial tools
• Basic understanding of reconciliation processes
• Attention to transaction details, fees, balances, and settlement terms

Soft Skills

• High attention to detail
• Strong sense of responsibility
• Systematic and organized approach to work
• Ability to work independently
• Good concentration when handling repetitive financial operations
• Ability to react quickly to urgent payment issues
• Comfortable working in a fast-moving fintech environment

Languages

• English — B1 or higher

Availability

• Willingness to remain available via messenger for occasional urgent weekend requests
• Willingness to move to a weekend shift / on-call schedule after approximately 3–4 months

Why Us?

• Opportunity to gain hands-on experience in FinTech, Payments, and Crypto
• Work directly with real payment flows, PSPs, merchants, and international transactions
• Mentorship and support during onboarding
• Fully remote full-time position
• High level of responsibility and direct impact on day-to-day payment operations
• Opportunity to grow within the Finance / Treasury function
• Competitive compensation linked to USDT, discussed based on experience
• International environment with teams and partners across Hong Kong, Dubai, and Europe
• Fast decision-making with no unnecessary corporate bureaucracy

We’re looking for an Antifraud Specialist to protect our operations — monitoring player activity, investigating suspicious behaviour, processing withdrawals, and handling chargebacks.

This is an analytical, hands-on role. You’ll work with gaming and payment data, investigate complex fraud cases, and continuously improve the rules and controls that keep the platform clean.

🔍 What you’ll be doing

• Monitor player accounts, gaming activity, and financial transactions to detect fraud, multi-accounting, bonus abuse, and money laundering indicators
• Analyse casino and sports betting activity: bets, winnings, settlement outcomes, and bonus abuse schemes
• Use antifraud systems to detect bonus manipulation, fictitious bets, and falsified identity information
• Review and process player withdrawals in accordance with internal procedures: KYC status, payment and gaming history, wagering requirements, and risk indicators
• Handle chargebacks: gather evidence and prepare dispute responses
• Use BI tools — including Power BI — to identify anomalies in player behaviour

🎯 What we’re looking for

• 1+ year of experience in antifraud or risk management within gaming
• Knowledge of iGaming operations: game mechanics, bonus offers, wagering requirements, bet placement, and settlement
• Experience in monitoring activity to identify suspicious and unusual player behaviour
• Understanding of traffic acquisition processes and associated fraud risks
• Knowledge of KYC procedures, basic AML requirements, and relevant licensing requirements
• Understanding of the full deposit and withdrawal lifecycle: payment methods, transaction statuses, declines, and refunds
• Hands-on experience reviewing and processing player withdrawals
• Experience handling chargebacks: case analysis, evidence collection, and dispute responses
• Experience working with antifraud systems, analytical tools, and dashboards
• Ability to identify fake accounts, multi-accounting, bonus abuse, bot attacks, card fraud, and money laundering indicators
• Ability to independently analyse data, identify connections between accounts and transactions, and make evidence-based decisions

⭐ Nice to have

• Previous experience in customer support or payment operations

✨ What we offer

• Fully remote setup
• Shift schedule: 2 days on / 2 days off, 12-hour shifts including 2 hours of breaks
• Probation period: 3 months
• Work on a live international product where your decisions directly protect business revenue
• Cross-functional collaboration with Payments, Bonus/Promo, CRM, and Support teams

Full Remote · iGaming · Antifraud · Risk · KYC/AML · Chargebacks  · Betting

Work format: Remote
Employment: Full-time
Markets: Europe & UK

About the Role 

We are looking for an Onboarding Manager to join an international financial institution working with partners across Europe and the UK.

This role combines documentation, partner communication, and coordination. You will prepare document packages, fill out application forms, communicate with service providers, coordinate requests, and keep track of payments and deadlines.

We’re looking for someone attentive, proactive, and comfortable working with details - someone who can organize information, communicate clearly, and make sure tasks are completed accurately and on time.

What You Will Do

• Prepare document packages for partner onboarding, ensuring all required information is complete and accurate.
• Fill out application forms and questionnaires, collect the necessary information, and follow up on missing documents.
• Communicate with PSPs and external service providers to clarify requirements, coordinate requests, and follow up on outstanding tasks.
• Edit, format, and update documents and supporting materials, paying attention to both content and presentation.
• Keep documentation organized and maintain visibility over ongoing requests, deadlines, and pending actions.

What We’re Looking For

• Experience in onboarding - understanding of onboarding processes, documentation requirements, and coordination with external partners.
• Document management skills - experience preparing, filling out, editing, and formatting document packages, application forms, and questionnaires.
• Adobe Photoshop and Figma - practical experience using these tools.
• Strong attention to detail - ability to spot inconsistencies, verify information, and ensure documents are accurate and properly formatted.
• Communication skills - confidence in communicating with external partners and service providers, clarifying requirements, and following up on pending tasks.
• Organizational skills - ability to manage multiple requests, track deadlines, and coordinate tasks efficiently.
• Proactive approach - willingness to take ownership of tasks, solve routine issues independently, and keep processes moving.
• English proficiency - sufficient for written communication with international partners.

Why This Role

• Fully remote, full-time work.
• Compensation: : $1,700 during the probation period, with an increase upon successful completion of the probation period.
• Crypto payments.
• 24 days of paid annual leave.
• Paid sick leave.
• Hands-on experience working with international partners across Europe and the UK.
• Opportunity to develop expertise in PSP onboarding and international payment operations.
• Career growth opportunities: potential to progress into a Key Account Manager or Business Development role, with the opportunity to take on broader responsibilities within approximately three months, depending on performance and business needs.

We’re looking for a Payment Manager to own payment operations across our international markets — monitoring performance, resolving issues, and keeping payment flows running at the level our players expect.

The ideal candidate understands acquiring and payment processing in depth, has hands-on experience with Tier-1 markets, and can move fast when something goes wrong. In this role, you will proactively identify root causes and coordinate resolutions independently, without waiting to be told what to do.

💳 What you’ll be doing

Issue Resolution & Investigation

• Analyse and resolve payment issues: failed, declined, pending, and unsuccessful transactions.
• Investigate transaction cases and identify the root causes of payment failures.
• Handle chargebacks, payment disputes, refunds, and reversals.

Provider Coordination & Communication

• Communicate and coordinate directly with PSPs, acquirers, payment providers, and internal teams to drive fast resolutions.
• Escalate critical payment issues and seamlessly coordinate resolution with relevant stakeholders.

Monitoring & Analytics

• Monitor the performance, availability, and stability of all payment methods.
• Track conversion rates, decline rates, and transaction success rates — quickly identifying anomalies and acting on them.
• Analyse payment reports to identify recurring errors, technical issues, and unusual transaction patterns.

Process Optimisation & Reporting

• Maintain accurate payment reporting and comprehensive documentation.
• Actively participate in improving payment flows, operational processes, and overall payment performance.

🎯 What we’re looking for

• 2+ years of experience in Payments, Payment Operations, Payment Support, or a similar role.
• Market expertise: Proven experience working with Tier-1 markets and international payment flows.
• Payment processing knowledge: Strong understanding of acquiring processes, transaction flows, and the roles of PSPs, acquirers, issuers, and payment methods.
• Hands-on provider experience: Practical experience working with PSPs, acquirers, payment gateways, and payment aggregators.
• Technical depth: Deep knowledge of payment failure reasons, transaction statuses, declines, refunds, reversals, and chargebacks.
• Analytical skills: Proven experience monitoring and analysing payment performance and conversion metrics, with the ability to identify root causes quickly.
• Autonomy & focus: The ability to work independently, make fast decisions in a dynamic environment, manage multiple tasks simultaneously, and prioritise effectively.
• Stakeholder management: Strong communication skills and absolute confidence when dealing with external payment providers.
• Language skills: English Intermediate or higher.

✨ What we offer

• Fully remote setup.
• Direct influence on payment performance and infrastructure across international markets.
• Fast decision cycles and absolutely no bureaucracy — when you spot an issue, you own the resolution.
• Cross-functional collaboration with the Product, Risk, Antifraud, and Support teams.
• Paid vacation and sick days.

Who Are We?

Welltech is a global wellness technology company with Ukrainian roots. Our mission is to build and scale wellness apps globally through state-of-the-art, tech-driven performance marketing.

We are one of the most established players in the wellness app space, and we are accelerating. Over 25.5 million people across the world use our apps — Muscle Booster, Yoga-Go, and WalkFit — to build healthier habits, move more, and feel better every day. Every subscription represents a real person making a real change in their life, and we take that seriously.

With 500+ people across hubs in Cyprus, Ukraine, Poland, Spain, and the UK, we combine the scale of a market leader and the drive of a team that’s just getting started.

What We’re Looking For

We are looking for a proactive Senior Payment Partnerships Manager to lead the integration and management of various Payment Service Providers (PSPs) into our proprietary payment gateway. This role is crucial in ensuring optimal payment performance and building strong relationships with our payment partners.

Key Responsibilities:

• Leverage payments expertise and market insights to shape strategic partnerships that create value for Welltech and its users
• Establish new partnerships with 3rd party payment schemes and suppliers that are needed to expand the payment method portfolio and improve processing excellence worldwide
• Manage and develop relationships with existing partners and communicate with them about fluctuations in payment metrics performance, and collaborate to implement improvements
• Negotiate new terms and conditions related to commissions, volumes, etc.
• Ensure all partner agreements and activities meet applicable regulatory, AML, and compliance obligations
• Gather inputs from and coordinate with internal stakeholders (including payment ops, product, engineering, treasury, finance, legal, etc.) on the creation and execution of the partnerships to ensure seamless integration and operation of payment solutions
• Act as the primary contact for designated partners

• Responsible for the coordination and monitoring of the entire partner setup

   

Requirements:

• 5+ years of experience in business development or partnerships roles within the payments or fintech space.
• Solid understanding of payment ecosystems, including PSPs, card schemes, APMs (alternative payment methods), acquirers, and routing logic
• Knowledge of regulatory and compliance requirements (AML, PSD2, 3DS, card scheme rules)
• Strong interpersonal and partner-facing communication skills — comfortable leading discussions with internal and external stakeholders (banks, PSPs, vendors)
• Cooperating and working with multiple departments and cross-functional teams

• Advanced English level

   

Candidate journey

⭕️ Recruiter call —> ⭕️ Hiring Manager —> ⭕️ Chat Skills assessment—> ⭕️ Meet the Leadership team

PwC is a global network of more than 370,000 professionals in 149 countries that turns challenges into opportunities. We create innovative solutions in audit, consulting, tax and technology, combining knowledge from all over the world.

PwC SDC Lviv, opened in 2018, is part of this global space. It is a place where technology is combined with team spirit, and ambitious ideas find their embodiment in real projects for Central and Eastern Europe.

Why is it yours?

PwC SDC Lviv is not just a job. This is an opportunity:

• To really feel what it is like to work in an international company.
• Learn practical skills that will be relevant in a constantly changing world.
• To be part of a team that values your ideas and supports your growth.

What do we guarantee?

• Work format: Remote or in a comfortable office in Lviv - you choose.
• Development: Personal development plan, mentoring, English and Polish language courses.
• Stability: Official employment from day one, annual review of salary and career prospects.
• Corporate culture: Events that unite the team and a space where everyone can be themselves.

What awaits you?

In this role, you will combine team coordination responsibilities with hands-on involvement in billing operations. You will support the team in achieving operational goals, ensure the smooth execution of billing processes, and collaborate with clients and internal stakeholders to resolve issues and improve service quality.
 

Responsibilities:

• Coordinate the team’s workload and support daily billing operations.
• Communicate with clients to resolve billing-related issues and handle complex cases effectively.
• Conduct regular one-to-one meetings with team members, providing feedback and support for their professional development.
• Contribute to process optimisation initiatives and the implementation of improvements across the team.

Requirements:

• Previous experience in people coordination, task allocation, or team support activities.
• Experience working with billing, invoicing, or financial processes.
• Proficient in Microsoft Office applications, particularly Excel.
• English proficiency at B2 level or higher, with strong written and verbal communication skills.
• Ability to work effectively in a dynamic environment, manage priorities, and meet deadlines.
• Strong communication and stakeholder management skills.
• Proactive mindset, initiative, and a continuous improvement approach.

Ready for the challenge? Send your resume and join the team that shapes the future!

Privacy and personal data policy:
https://www.pwc.com/ua/uk/about/privacy.html

ATAS is a professional platform for analyzing financial instruments and market data: footprint, DOM, cluster analysis, and order flow. The product is designed for active traders and is used in exchange-traded and cryptocurrency markets.

The commercial model is direct retail sales worldwide. Payments are made by card on a recurring subscription basis, with one-time licenses used less often. Registration is followed by a free trial and then recurring charges. Customers are located in North and Latin America, Europe, and Asia.

Payments are processed through three processors: Adyen, PayPal, and Medoro. Each has its own interface, reporting, and dispute-handling rules.
 

Why this role is needed

The company is growing, and the number of payment disputes is increasing along with turnover. This is expected in itself. But the volume has reached a point where it can no longer be handled on a residual basis.

There is currently no dedicated owner of the process, and the company does not yet have enough in-house experience to build it correctly. Some disputes are contested but not won, and we do not fully understand the reasons for the losses. There is no model that determines when it makes sense to fight a dispute and when it is cheaper to accept it. The processors’ risk tools require further configuration. The task is not limited to responding to disputes — a comprehensive approach is needed.

The role is to turn this into a manageable process: understand the causes, respond to disputes thoroughly and on time, collect evidence, track metrics, and feed information back into the product about what is causing disputes.
 

What you will be doing

• Handle disputes across all three processors. Review incoming cases, decide whether to contest them, prepare responses, and meet deadlines at every stage, including pre-arbitration and arbitration.
• Build the evidence base. Work with platform logs, account history, correspondence, session data, and device data. Understand what persuades an issuing bank and what does not.
• Analyze the causes. Regularly review processor exports and identify patterns by codes, geography, plans, timing, and transaction types.
• Find root causes in the product and eliminate them. A significant share of disputes is caused not by fraud, but by the way the product, billing, and communications are designed. Regularly go through customer journeys, identify problem areas, formulate tasks for development and support, and see them through to implementation.
• Track metrics. Calculate the dispute ratio and fraud metric for each processor, compare them with the thresholds set by payment schemes and the acquirer, and flag in advance when they are approaching those thresholds.
• Interact with processors. Correspond with support teams and account managers at Adyen, PayPal, and Medoro regarding risk-tool settings, available protection mechanisms, and payment-scheme rules.
• Develop protection tools. Evaluate and implement available mechanisms: automated dispute protection and dispute deflection
   

The first three months

The work starts not with responding to disputes, but with understanding where they come from. It makes no sense to analyze a claim without going through the customer journey yourself: you cannot defend something whose mechanics you do not understand.

• The first stage is an audit of the customer journey. Go through every scenario personally: registration, trial activation, plan purchase, renewal, plan change, subscription cancellation, and refund request. Identify points where customer expectations diverge from system behavior. Review checkout copy, notification emails, charge reminders, and the actual deliverability of those emails.
• In parallel, review existing disputes. Study exports from all three processors, compare customer claims with issues found in the customer journey, and separate conflicts caused by the product design from abuse.
• The second stage is legal documentation. Review the License Agreement, Regular Payments Offer, and refund policy for consistency with how the system actually works and for the applicability of their provisions in disputes with EU consumers. Some wording the company relies on in representations may turn out to be inapplicable.
• The third stage is the process itself. Establish dispute-handling procedures: prioritization rules, templates by claim type, deadlines by stage, pre-arbitration control, and monthly metrics reporting. By the end of the period, the process should operate without manual management from leadership.

The result of the first three months should be not only won disputes, but also a list of product changes with an estimate of how much each issue costs the company per year.
 

What we expect

Required:

• At least two years of experience with payment disputes — on the merchant side, at a payment provider, or with a specialized contractor.
• Understanding of Visa and Mastercard dispute rules: reason codes, dispute stages, deadlines, and evidence requirements.
• Ability to work with data: processor exports, pivot tables, and identifying patterns across a body of cases.
• Fluent English, primarily written. Representations to issuing banks, correspondence with processors, and work with payment-scheme rules are conducted only in English, and the quality of wording directly affects the outcome of a dispute.
• Experience with a subscription model. Conflicts around auto-renewals, cancellations, and refunds have their own specifics here, and without this experience it will be difficult to understand our disputes.
• Attention to detail. In this work, a mismatched date in an attachment or a reference to an inapplicable rule can invalidate the entire document.
• Familiarity with EU consumer law as it relates to digital content and distance contracts.
   

Nice to have:

• Experience auditing customer journeys or in product analytics — the ability to go through the buyer journey and identify where it breaks.
• Hands-on experience with Adyen.
• Experience with Verifi, Ethoca, RDR, or comparable dispute-deflection tools.
• Experience working with high-risk or dispute-heavy verticals
   

Terms

• Any work format: remote, hybrid, or office-based in Riga.
• Workload is negotiable — from part-time to full-time, depending on experience and willingness to take on adjacent payment-operations tasks. The workload is higher in the first months due to the audit and process setup.

Hybrid work for Lviv region candidates

Nestlé Business Solutions (NBS) is a global team delivering smart, efficient solutions that keep Nestlé running worldwide. We combine technology and collaboration to simplify processes and create real business value.

Are you ready to join a multinational company and a dynamic team?

We’re excited to offer an opportunity for Junior Tax Support Specialist to join our finance team.

With you we will:  

• Prepare and provide Tax reporting (VAT Report, Intrastat, WHT Report, Local tax reports) to Retained organization on regular basis with compliance controls ensuring
• Detect and analyze discrepancies between balances in different ledgers or reports to determine their causes and resolve them.
• Follow up on tax legal changes and establish the processes accordingly
• Communicate with foreign stakeholders and colleagues all over the world
• Participate in KPIs trends , take part in improvement of existing processes by applying  problem-solving methodologies (GSTD,Scrum, Agile, Lean, DMAIC etc.)

Key requirements:

• University degree in Economics/Accountancy/Finance/International relations
• Knowledgeable in taxes, especially in VAT system
• Skilled in MS Office, particularly in MS Excel
• Able to manage big volume data (extraction, analysis)
• Responsible, attentive to details and result-oriented with strong analytical, communication and time-management skills
• Have Intermediate English level or higher

Let’s Talk Benefits:  

• Competitive package: annual salary review and annual bonus, 28 paid vacation days, paid sick leave, medical insurance, IT Club discounts
• Work arrangements: hybrid in Lviv region or fully remote across Ukraine, official employment, standard schedule 9:00–18:00 with a flexible lunch break, company-provided equipment
• Corporate culture: international environment, diverse and inclusive teams, strong internal communities, knowledge sharing.
• Well-being: mental health support program
• Grow with us: onboarding & mentorship from day one (buddy program for newcomers), professional development opportunities
• Stay active: support for sports and wellness activities

• We care: socially responsible company values: Наші історії - покращуємо якість життя, сприяємо здоровому майбутньому

   

Nestlé Business Solutions Lviv is where innovation meets opportunity. Join us and help create value for Nestlé and for millions of consumers worldwide.

At Nestlé, we are committed to fostering an inclusive and respectful hiring experience from the very first interaction. We aim to make our recruitment process accessible for everyone, and we continuously work to create a fair and welcoming experience for all candidates. 

Individuals with disabilities are encouraged to apply, and we are open to offer support confidentially throughout the interview, assessment, and onboarding process. 

Join Nestlé and become part of a culture defined by respect, inclusion, and equity. Our commitment to these values ensures that everyone feels valued and accepted. 

Your Journey with Us: 

CV review - Interview with Recruiter - Interview with Hiring Manager -  Job offer - Welcome aboard!