Jobs at Djinni

Remote 
Working Hours: Aligned with EST calling hours (flexibility required, occasional shifts up to 8:00 PM CET)

About the Role

We’re looking for a proactive and driven Sales Development Representative (SDR) to join our team. This role focuses heavily on outbound prospecting, especially cold calling, to generate qualified opportunities for the sales team. You’ll be the first point of contact for potential customers and play a key role in building our pipeline.

Key Responsibilities

• Conduct outbound prospecting through cold calls to generate new business opportunities
• Engage and qualify leads through meaningful conversations
• Identify customer needs and position relevant solutions
• Maintain accurate records of interactions in CRM systems
• Collaborate with the sales team to ensure smooth handoff of qualified leads
• Meet and exceed daily/weekly activity and pipeline targets

Requirements

• Proven experience in cold calling and outbound sales
• Strong conversational English skills (clear, confident, and engaging communication)
• Experience working with or targeting the US market
• Ability to handle objections and navigate conversations effectively
• Self-motivated with a results-driven mindset
• Comfortable working flexible hours aligned with EST time zones

Nice to Have

• Experience with LinkedIn outreach and social selling
• Experience running email outreach campaigns
• Familiarity with CRM tools and sales engagement platforms

Working Hours

• Primary focus on US (EST) calling hours
• Workday is not entirely call-heavy, but flexibility is required
• Occasional schedule adjustments up to 8:00 PM CET

What We Offer

• Competitive compensation (base + performance incentives)
• Opportunity to grow within a fast-paced sales environment
• Supportive and collaborative team culture

Who we are:
Selesa offers IT outsourcing, specialist out-staffing, and project management services to enhance business operations. We focus on providing skilled professionals for IT needs, including development, security consulting, and business development. Selesa also manages sales, account management, and human resources to support company growth. Our services are known for efficiency, quality, and strong communication, making us a trusted partner for businesses looking to streamline and secure their IT infrastructure. Originated in Vilnius, Lithuania, we cater to global clients.

Who we are looking for:

We are looking for a Level 2 Support Specialist to act as the technical bridge between customer-facing Level 1 agents and Level 3 team, responsible for investigating and resolving complex issues in integrations with partners, payments, bonus malfunctions, and other platform issues. s.

Responsibilities

• Resolve complex technical incidents related to games, transactions processing, API requests
• Perform root cause analysis,prepare incident reports, escalate to L3 or dev team
• Manage second line investigation of issues and testing of newly released games 
• Perform detailed testing of the integrations with providers and operators
• Analyze logs and metrics to identify failures or anomalies
• Gather client requirements to coordinate with team
• Provide help to customer inquiries
• Coordinate the communication flow between L1 and L3 teams for escalated issues.
• Handle client escalations by updating status flags, escalating to L3.
• Identify and troubleshoot different types of APIs and customer integrations issues
• Maintain internal documentation

Requirements:

• Excellent communication skills
• Good knowledge of ticketing systems
• General understanding of client-server architecture
•  iGaming-specific knowledge would be a plus
• 2+ years of experience in Customer or Technical Support
• Strong analytical and troubleshooting mindset
• Expertise with documenting processes and knowledge
• Proficiency in English
• Strong attention to detail and teamwork skills
• Ability to meet deadlines in a fast-paced environment

What we offer:

• Fully remote position with a flexible schedule
• Long-term opportunity with potential for financial and career advancement

• Supportive and positive work culture, collaborating with like-minded teammates

   

When submitting your application, please make sure to include your responses to the following screening questions in your COVER LETTER:

1. Please explain to us your level of spoken/written English. Just rank it from 1 to 10, where 10 means a Native Speaker; 8-9 means a Near Native Speaker; 6-7 means Fluent Speaker; under 6 any further levels.
2. Can you share examples from your portfolio that showcase your Level 2 Support experience?
3. What are your monthly salary expectations for a long-term, full-time position (if we consider 40 hours a week)?
4. What is your notice period and how soon can you join ?

Pixel mindIT is an innovative IT company specializing in software development, web applications, and mobile apps. We bring together a team of professionals who work with the latest technologies. You’ll find a creative approach to solving complex challenges, efficient project management, and a continuous improvement process with us.

Requirements:

- knowledge JavaScript/TypeScript
- еxperience in developing on React.js;
- knowledge of Next.js would be an advantage

- familiarity with Redux/React Redux

- proficient in using Git.
- English level: B1 or higher.
 

What We Offer:
- Flexible working hours.
- A friendly and welcoming work environment in a comfortable office.
- Official employment with a competitive salary based on your experience and skills.
- An exciting opportunity to contribute to innovative projects.

Company Overview

ArboStar is a fast-growing B2B SaaS platform providing business management solutions tailored for the tree care and green industry. We are scaling across North America and internationally, helping companies streamline operations, manage leads, and grow revenue.

Role Overview

We are seeking a Marketing Director to own marketing strategy, execution, and performance across paid acquisition, PR, partnerships, and analytics.

This role is responsible for leading an established marketing team and ensuring marketing efforts directly support business growth through high-quality demand generation, strong MQL → SQL conversion, and measurable ROI.

The Marketing Director operates as the single point of accountability for marketing outcomes, working closely with Sales and Product.

Key Responsibilities

Marketing Strategy & Ownership

• Own end-to-end marketing strategy, priorities, and execution across all channels.
• Define quarterly and annual marketing plans aligned with company growth goals.
• Own core marketing KPIs, including lead quality, MQL → SQL conversion, pipeline contribution, and ROI.
   

Team Leadership & Management

• Lead, mentor, and manage a marketing team of 8 specialists (paid media, content, PR, partnerships, and supporting roles).
• Set clear goals, priorities, and performance expectations for the team.
• Ensure effective execution, accountability, and continuous performance improvement.
   

Demand Generation & Paid Media Oversight

• Oversee paid acquisition strategy across Google Ads, Meta Ads, LinkedIn Ads, Bing Ads, Capterra, and other relevant B2B platforms.
• Guide budget allocation and optimization decisions based on funnel performance and revenue impact.
• Ensure structured testing, CRO initiatives, and data-driven optimization across campaigns.
   

PR, Partnerships & Brand Growth

• Own PR and partnership strategy, including industry associations, media outlets, and strategic collaborators.
• Strengthen ArboStar’s brand visibility and credibility within the vertical B2B SaaS market.
• Ensure PR and partnership initiatives support demand generation and pipeline goals.
   

Cross-Functional Collaboration & Analytics

• Work closely with Sales to align campaigns with lead quality expectations and pipeline needs.
• Collaborate with Product on analytics, attribution, and marketing integrations.
• Oversee marketing reporting, dashboards, and performance reviews.

Qualifications & Skills

• 5+ years of experience in B2B SaaS marketing, including team leadership and performance ownership.
• Proven experience leading multi-channel demand generation and paid acquisition.
• Strong understanding of lead quality, MQL → SQL conversion, and revenue attribution.
• Experience managing marketing teams and cross-functional stakeholders.
• Strong analytical mindset and decision-making based on data and ROI.
• Comfortable owning outcomes, priorities, and trade-offs.
• Proven experience managing and optimizing $20,000+ monthly paid media budgets with a focus on ROI and lead quality.
• English proficiency B2 or higher.

Nice to Have

• Experience in vertical SaaS, field services, or construction-related industries.
• Familiarity with marketing automation platforms and workflow optimization.
   

What We Offer

• Opportunity to work in the green industry, supporting arborists and service companies that contribute to sustainable urban and environmental ecosystems.
• Competitive salary with performance-based incentives.
• Fully remote work aligned with Kyiv time (14:00–22:00)
• Leadership role with ownership over an established marketing team.
• Direct impact on pipeline growth, revenue, and company strategy.
• Close collaboration with executive leadership and cross-functional teams.

We are looking for a Salesforce Developer with a strong understanding of Salesforce UI, configuration, and custom development. You will work on improving existing solutions and building new features within our Salesforce environment.
 

Responsibilities:

- Develop and customize Salesforce features based on business needs.

- Work with Salesforce UI, layouts, and user experience improvements.

- Create and manage custom objects and related configurations.

- Support and optimize workflows, automation, and system processes.

- Collaborate with the team to deliver scalable and reliable solutions.

Requirements:

- Practical experience working with Salesforce (UI, configuration, customization).

- Understanding of data models, custom objects, and basic automation tools.

- Experience with Apex or general Salesforce development practices.

- Ability to work with stakeholders to clarify and implement requirements.

- Upper-Intermidiate English 
 

Nice to Have:

- Salesforce certifications.

- Experience with integrations or API-based solutions.

- Familiarity with Agile development processes.

We're looking for a Product Design Engineer who can take a product requirement written in plain language and turn it into a polished, working dashboard - designing the experience and building the frontend, wired up to our backend services.

You'll own the path from idea to interface: shaping how a feature should look and behave, then shipping it.

This is a hybrid role for someone who is equally comfortable in Figma and in a codebase, and who cares about both how a product feels to use and how cleanly it's built.

What You'll Do

• Translate textual product requirements and user needs into clear UI flows, wireframes, and shipped interfaces.
• Design functional, modern, and accessible UX/UI for data-rich dashboards and internal tools.
• Build responsive frontend interfaces and integrate them with backend APIs (REST/GraphQL).
• Design and implement data visualizations - charts, tables, filters, and real-time views.
• Collaborate with product, backend, and design stakeholders to refine requirements and resolve ambiguity early.
• Maintain a shared component library and design system to keep the product consistent and fast to extend.
• Own quality end to end: performance, accessibility, edge cases, and visual polish.

What We're Looking For

• 3+ years building production web interfaces, with a portfolio that shows both design sensibility and engineering depth.
• Strong command of TypeScript and a modern framework (React, ideally with Next.js).
• Solid UX/UI fundamentals: layout, hierarchy, interaction design, and accessibility (WCAG).
• Proficiency with Figma (or similar) for designing and prototyping before building.
• Experience integrating frontends with backend APIs - handling auth, async data, loading/error states, and caching.
• Comfort building dashboards: data tables, filtering, and charting libraries.
• Ability to work from ambiguous requirements and make sound product and design decisions independently.

Nice to Have

• Backend familiarity (Node.js, or another server language) and an understanding of API design.
• Experience with real-time data (WebSockets / SSE).
• Familiarity with design systems and component documentation (e.g., Storybook).
• Experience with testing (unit, integration, and end-to-end).

Tech Stack

AreaToolsLanguageTypeScriptFrontendReact, Next.jsStyling / UITailwind CSS, shadcn/ui or Radix UIState & DataTanStack Query (React Query), ZustandData VisualizationRecharts / Visx / D3, TremorDesignFigmaAPI IntegrationREST, GraphQL, WebSocketsAuthOAuth / OIDC, JWTTestingVitest / Jest, React Testing Library, PlaywrightToolingGit, GitHub Actions (CI/CD), Vite, StorybookBackend (nice to have)Node.js, PostgreSQL

We’re building agentic AI for real-world CX. As an AI Engineer at HiO, you’ll craft scalable, low-latency AI systems - from LLM orchestration to real-time APIs - using Python, LangGraph, and modern cloud stacks. Fast-paced, high-impact, and deeply hands-on.

What you’ll do

• Design, build, and maintain real-time AI-powered APIs and services in Python.
• Architect, optimize, and deploy LLM workflows leveraging LangGraph or similar orchestration frameworks.
• Develop agentic logic and reasoning pipelines for conversational and task-based automation.
• Build scalable infrastructure to support multi-model, low-latency, and streaming AI experiences.
• Collaborate with backend and product teams to translate complex customer workflows into reliable AI systems.
• Ensure high performance, reliability, and data security across production workloads.
• Deploy and manage applications on modern cloud environments (AWS / GCP)
• Implement monitoring, logging, and fault-tolerance mechanisms for production-grade AI systems.
• Contribute to architectural and product decisions, balancing innovation, safety, and scalability.

What We’re Looking For

• BSc or higher in Computer Science, Engineering, or a related technical field.
• 5+ years of experience in backend or ML engineering, building AI/LLM-based systems in production.
• Deep experience with Python (async, multiprocessing, decorators, type hints, debugging).
• Proven hands-on work with LLMs, including streaming inference, prompt management, or multi-agent systems.
• Familiarity with LangGraph, LangChain, or similar orchestration frameworks.
• Strong understanding of MLOps, microservices, and distributed architectures.
• Solid grasp of SQL/NoSQL databases, message queues, and scalable data design.
• Experience deploying applications to AWS, GCP, or similar cloud platforms.
• Ownership mindset - comfortable operating across the stack and figuring things out fast.
• Excited to work in a fast-paced startup environment where priorities shift quickly and impact is immediate.

At Promova, we’re redefining language education for the AI-powered era — making learning accessible, personal, and inspiring for millions of people worldwide. Our 150+ teammates unite around one mission: to connect people, bridge cultures, and empower lifelong learners — in every country except aggressor states (yes, even Antarctica).

We blend AI innovation with human creativity to help people speak with confidence and truly belong anywhere. If you want to test bold ideas, move fast, and make an impact — you’ll feel right at home.

About the Role

We’re looking for a Motion Designer (freelance or full-time) to create emotionally engaging, high-performing video ads that strengthen our marketing message, capture attention, and drive business results.

In this role, you’ll directly influence key performance metrics such as retention, CTR, CPA, and overall creative effectiveness.

You’ll get the freedom to experiment with bold, trend-led concepts and work with cutting-edge AI tools, including Claude integrations, creative agents, and more.

What You’ll Do

You’ll lead the creation of high-performing motion content that drives measurable growth across major paid channels. You’ll test, iterate, and push Promova’s creative capabilities forward — from production to AI-powered innovation.

• Produce video ads for Meta, TikTok, YouTube, and other acquisition channels.
• Partner with the performance team on creative testing — translate performance data into design iterations that improve CTR, CPA, and conversion.
• Develop new creative concepts and scale what works into winning, testable hypotheses.
• Partner with creative marketing specialists to identify what resonates with our audience and why.
• Stay on top of creative trends across paid social and spot what’s worth testing for our audience.
• Research and integrate AI tools to improve team workflows (AI animation, video generation, automation).

What We’re Looking For

• 1+ years of experience in motion design.
• Experience in creating performance marketing (paid Meta, TikTok and other ads) creatives.
• Advanced proficiency in Adobe After Effects.
• Solid knowledge of Illustrator, Photoshop, Premiere Pro, or Figma.
• Experience working with brand guidelines and adapting brand assets for different formats.
• Confident use of GPT, Midjourney, and AI video tools.

Interested? Apply now and let’s make the growth happen!

Welcome to Improvs — the company that makes IT magic happen!

We are a team of like-minded individuals who are always one step ahead, implementing the hottest technologies. We need an expert, and we believe you could be the key to our mutual success.

Requirements:

• 1+ year of experience in a similar position.
• Experience in building and optimizing the full project lifecycle.
• Mobile app project management experience (iOS/Android).
• Proficiency in Agile methodologies and best project management practices.
• Ability to work in a multi-project environment.
• Proven experience in planning, risk management, and change management.
   

Will be a plus:

• English — Intermediate or higher.
   

Responsibilities:

• Manage processes including planning, progress monitoring, backlog refinement, conducting retrospectives, and reviewing results with stakeholders.
• Distribute work within and across project teams based on the nature and complexity of tasks.
• Prepare weekly and monthly progress reports.
• Manage risks and proactively address blockers and external dependencies.
• Maintain team balance and ensure effective collaboration.
   

We offer:

Employee care: Paid vacations and 100% paid sick leave. Unlimited career growth opportunities.
 

Comfortable conditions: Preferred work format (remote, hybrid, office). Flexible work schedule. Employment in a way that suits you.
 

Expert and friendly team: Healthy relationships among people. Adequate management. The opportunity to enhance your skills with a strong team.
 

Corporate events: We believe in taking breaks from work, so we organize team-building events and business trips for professional development.
 

Get to know us better here: www.improvs.com. We’re waiting for you!

About Zoop

Zoop is a platform that allows Creator's to monetize their content and influence more effectively and fans to engage more immersively through a gamified experience.

Our goals and main challenges are:

• Giving fans the ability to be closer to their beloved celebrities, acquire access to them and complete challenges
• Providing Creators with a tool kit to grow their brands and expand revenue streams

Responsibilities:

• Analyze and validate requirements (specifications, acceptance criteria, etc.)
• Create Test Documentation (test design, test scenarios, test cases, checklists, etc.)
• Prepare Test Data
• Perform Functional / non-functional testing of product increments
• Update baseline documentation following requirements changes
• Create bug reports and document deviations from the expected results with screenshots and videos
• Provide regular Test Status updates to the team
• Work with Project and Test Management Tools 

Requirements:

• Understanding the purpose of Software Quality
• Knowledge of Fundamental Test Process Phases
• Knowledge of Testing Types and Techniques
• Knowledge of Test Documentation types/purpose
• Strong self-organization skills
• Level of English: At least Intermediate

Would be a plus:

• Technical skills in test scenario preparation and test execution
• Technical skills in documenting and troubleshooting defects
• Familiarity with test case/ project management tools (e.g., JIRA, Qase, TestRail, etc.)
• Bachelor’s or Master’s degree in Computer Science or in “STEM” Majors (Science, Technology, Engineering, and Math)

Account Executive | Remote 

We’re looking for a high-performing Account Executive to drive enterprise growth for a leading OKR and strategy execution platform used by 3,000+ organizations globally. This is a full-cycle, execution-focused enterprise sales role with real ownership and growth potential. You will lead complex deals, engage senior stakeholders, and help scale our transition from product-led growth to a more enterprise-driven sales motion.

Salary: Competitive, discussed individually

Format: Full-time, Remote (Europe preferred; worldwide considered, except Russia and Belarus)

About the Role and the Project:

We’re building a B2B SaaS platform that helps organizations align strategy and execution through OKRs and KPIs — integrated with tools like Jira, Confluence, Salesforce, as well as our standalone platform. As an Account Executive, you will play a critical role in expanding our global enterprise presence, owning the full sales cycle and driving revenue growth across key markets (EU, US, LATAM, APAC). You will work closely with BDRs, Marketing, and Product teams to build a scalable and predictable enterprise sales engine.

Key Responsibilities:

• Own the full sales cycle: prospecting → discovery → demo → negotiation → close

• Manage complex, high-value enterprise deals with multiple stakeholders

• Lead consultative conversations with C-level, Strategy, Operations, and HR leaders

• Conduct deep discovery to identify business challenges and execution gaps

• Translate customer needs into clear product value and measurable outcomes

• Build and manage a strong global pipeline across multiple regions

• Drive consistent revenue generation and achieve quota targets

• Collaborate with BDRs on pipeline generation and opportunity development

• Partner with Marketing to refine messaging and campaigns

• Maintain accurate CRM data (HubSpot) and track key sales metrics

• Continuously improve sales processes based on performance insights

Key Qualifications:

• 2–6+ years of experience in B2B SaaS sales (enterprise or mid-market)

• Proven track record in full-cycle / closing roles

• Experience selling to senior stakeholders and decision-makers

• Strong consultative or solution-selling skills

• Ability to manage complex sales cycles and multiple deals simultaneously

• Strong communication and negotiation skills

• High level of ownership and results-driven mindset

Nice-to-Have:

• Experience selling OKR / KPI / performance management solutions

• Understanding of strategy execution frameworks

• Experience working across international markets

• Familiarity with CRM tools (HubSpot or similar)

• Experience in scaling sales processes or GTM motions

Benefits:

• Direct impact on revenue and company growth

• Opportunity to shape enterprise go-to-market strategy

• Exposure to global enterprise sales and markets

• Competitive salary + performance-based bonuses

• Flexible schedule and remote work format

• Team of 20+ professionals across Marketing, Product, Engineering, and Leadership

• High level of ownership and autonomy

We are looking for an Affiliate Manager who knows how to build strong partnerships, work with traffic, and scale results.
This role is for someone who feels confident in the iGaming affiliate space and understands how to turn partnerships into sustainable business growth.
Responsibilities:

• Source and attract new partners to the affiliate program, including attending industry conferences
• Manage partners end-to-end: from onboarding and deal negotiation to link distribution, payouts, and upselling
• Build and maintain long-term relationships with existing partners, scaling traffic volumes
• Analyze traffic performance across CPA, RevShare, and Hybrid models; calculate ROI and suggest improvements
• Collaborate with internal teams (support, marketing, analytics, finance, product) to ensure smooth operations
• Maintain reporting and planning
• Execute tasks and achieve performance targets
   

Requirements:

• 1+ year of experience in affiliate marketing within the iGaming industry
• Strong communication skills: ability to negotiate, build relationships, and resolve conflicts
• Experience working with traffic sources: social media, SEO, Facebook, ASO, PPC, and paid traffic in general
• Strong verbal and written communication skills
• English level B1 or higher
   

What we offer:

• Competitive compensation based on your experience, expertise, and results
• Remote work format (5/2) with flexible start of the working day
• Paid vacation and sick leave, plus additional days off
• Opportunity to work in a fast-growing iGaming project with real impact on the product
• Company-provided equipment and budget for home office setup (if needed)
• Transparent bonus system, weekly team activities, and regular gifts
• Supportive team and open communication
   

If you enjoy working in affiliate marketing, know how to build partnerships, and want to grow in iGaming — let’s connect 🤝

We are looking for a Customer Support Specialist with experience in payments/fintech / iGaming environments to support users and partners with payment-related inquiries.

You will work closely with Payments, Risk, and Finance teams, handling payment issues, investigating transactions, and ensuring smooth communication with clients and partners.

Responsibilities

• Handle customer inquiries via chat, email, and ticketing systems
• Support users with payment-related issues (deposits, withdrawals, failed transactions)
• Investigate and resolve chargebacks, refunds, and transaction discrepancies
• Communicate with internal teams (Payments, Risk, Compliance) to resolve issues
• Work with PSP providers to clarify transaction statuses when needed
• Monitor transactions and identify potential issues or irregularities
• Maintain high-quality customer experience and response standards
• Document common issues and contribute to process improvements

Requirements

• 0,6+ years of experience in Customer Support within fintech, payments, or iGaming
• Good understanding of:
  • Payment flows (deposits/withdrawals)
  • Chargebacks and refunds
  • Transaction investigation
• Experience working with payment systems or PSPs is a strong advantage
• English – B2+ / strong communication skills
• Ability to work in a fast-paced, high-volume environment
• Strong attention to detail and problem-solving skills
• Experience with CRM / ticketing tools

Nice to Have

• Experience in iGaming or high-risk payments
• Basic understanding of crypto payments

What We Offer

• Fully remote work
• Flexible working hours
• Opportunity to grow within a fast-scaling fintech company

• International environment and exposure to global payment operations

   

We are looking for a Project Manager/Coordinator (Lviv!) who will manage our bright IT Security Consulting team.

We are looking for a Personality with remarkable communication skills, previous experience in managing client expectations and engineering teams, attention to detail, and the ability to work cross-functionally, converting talented engineers into a high-performance team.

The new Manager will join our outstanding Delivery Leadership team. The ideal candidate doesn’t hesitate to manage talents, clients and project success.

Responsibilities:

• Coordinate and manage multiple short-term cybersecurity projects related to penetration testing and security consulting.
• Plan and manage team workload and resource allocation across ongoing projects.
• Monitor project execution, ensuring timely delivery, quality standards, and client satisfaction.
• Act as the main coordination point between clients and internal technical teams during project execution.
• Track project progress, identify risks or blockers early, and propose solutions.
• Coordinate engineers’ work across multiple engagements and ensure smooth project flow.
• Support team collaboration and maintain clear communication within the delivery team.

• Ensure projects follow UnderDefense delivery processes and operational standards.

   

Qualifications:

• At least 2+ years of project management experience.
• Experience in managing 10+ people.
• Excellent written and verbal communication skills, both Ukrainian and English.
• Practical experience in implementing scope, quality, and time management principles.
• Good knowledge of JIRA.

Personal qualities:

• A passion for challenges and courage to manage people.
• Being self-motivated, able to multitask, reliable to deliver on time, a quick-thinker, and able to work in a fast-paced work environment.
• Strong organizational, negotiation, and conflict-resolution skills.
• Know and practice active listening techniques.

Nice to have:

• Technical background.
• Some knowledge of the cybersecurity domain.

About other benefits:

• Competitive compensation package with opportunities for career advancement.
• Innovative and dynamic work environment focused on product development.
• Opportunities for global collaboration with teams around the world.
• Paid time off including vacation and sick leave.
• Reimbursement for professional development activities such as conferences and certifications.
• Health and wellness benefits including internal medical insurance.
• Social events and team-building activities to foster a positive work culture.
• Minimal bureaucracy to ensure efficiency and productivity.

We are looking for an experienced Senior Account Manager to lead and grow enterprise-level client accounts. In this role, you will act as a strategic partner to key clients, driving long-term collaboration, identifying expansion opportunities, and owning revenue growth within your portfolio.

This position requires strong commercial expertise, strategic thinking, and the ability to build trusted relationships with enterprise stakeholders across multiple levels.
 

Responsibilities:

- Build and maintain long-term, trusted relationships with enterprise clients

- Gain a deep understanding of clients’ business objectives, technology landscape, and growth strategy

- Identify and proactively drive upsell and cross-sell opportunities aligned with client needs

- Propose relevant IT services and solutions that support clients’ strategic and operational goals

- Monitor account health, client satisfaction, and delivery performance

- Resolve escalations and issues in a timely and professional manner

- Conduct regular business reviews to discuss performance, strategic alignment, and new initiatives

- Own revenue targets and drive account growth through structured commercial planning and expansion strategies
 

Requirements:

- 5+ years of experience in Account Management within the IT outsource industry, with a strong focus on enterprise clients

- Proven track record of successfully growing and upselling enterprise accounts

- Excellent communication, negotiation, and stakeholder management skills

- Strong business acumen with the ability to connect IT solutions to client ROI and strategic outcomes

- Experience managing complex, multi-stakeholder relationships across departments and time zones

- Proactive, independent, and comfortable working cross-functionally with delivery, finance, and executive teams

- English level: Advanced

What you’ll get:
- Flat hierarchies and short decision paths, openness to new ideas
- Flexible working schedule
- Reimbursement for professional certification
- Annual paid vacation — 18 working days
- Paid sick leave — 10 working days
- English classes
- IT club card — applicable to the Lviv region
- Sport classes compensation
- Comfortable office locations or remote work.

Hiring Process:

- HR Interview

- Interview with Head of Delivery

- CEO Interview (optional)