Jobs

Role overview
 
We’re looking for a Head of CX to lead client experience across all projects. You’ll organize the workflow, coordinate internal teams, and make sure our clients feel supported and informed at every stage.

    What you will do
 
 

• You will make clients and internal teams feel confident and aligned.
• Be the main contact for clients - handle calls, email communication, checkpoints, and expectations.
• Ensure internal teams (SEO, content, outreach) deliver results on time and with clarity.
• Provide clear, meaningful reporting - not raw stats, but insights that clients understand and trust.
• Take ownership of issues - identify them, communicate early, and drive solutions.
• Build or refine CX processes (onboarding, check‑ins, issues escalation, reporting templates).
• Lead and develop the CX team, helping them organize work and grow professionally.
• Help clients see how Natural Links’ SEO and link building work together to drive real impact (visibility, traffic, authority)
  
  What we expect from you

• Have 2+ years in client operations, account management, or CX - ideally with agency or SaaS experience. Experience in SEO/digital marketing environments.
• Are comfortable talking with international clients and explaining complex technical work in simple terms.
• Have experience with CRM and task tools (e.g., Pipedrive, WorkSection, Slack).
• Can own a process end‑to‑end - from onboarding to reporting and escalation.
• Are proactive, organized, and calm under pressure.
• Have English B2+, solid written and verbal communication.

 
     Nice to Have
 
 

• Previous experience in SEO, digital marketing, or client-focused agencies, ideally working with international clients.
• Ability to analyze client data and turn insights into actionable improvements.
• Proven experience in leading and developing small teams, including delegating tasks, mentoring, and monitoring performance.
• Track record of streamlining internal processes to improve efficiency without compromising service quality.

About Us:

Atto Trading is a dynamic quantitative trading firm at the forefront of global high-frequency strategies. We are seeking a C++ Software Engineer to join our growing team. 

This is a remote-first position based in Ukraine, with occasional in-office presence in Kyiv expected when conditions permit.

We are expanding an international, diverse team, with experts in trading, statistics, engineering, and technology. Our disciplined approach combined with rapid market feedback allows us to quickly turn ideas into profit. Our environment of learning and collaboration allows us to solve some of the world’s hardest problems, together. As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort. 


What You’ll Do:

• Design and deploy performance-critical components for large-scale trading infrastructure.
• Develop high-frequency trading (HFT) systems in C++ with an emphasis on low latency and reliability.
• Write modern, efficient code using the latest C++ standards.
• Interface directly with cutting-edge networking hardware via kernel-bypassing drivers.
• Conduct performance research to push the boundaries of our platform's speed and scalability.
  
   

What We’re Looking For:

• 3+ years of hands-on experience with C++ development.
• Deep understanding of C++ standards (C++14, C++17; C++20 is a strong plus).
• Hands-on experience with Python and/or Bash scripting.
• Proficiency with Linux environments and system-level programming.
• Solid grasp of multithreading, IPC, and concurrent systems.
• Strong skills in latency and throughput optimization, including experience with profiling and PGO.
• Knowledge of OOP and software design patterns.
• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
• Excellent attention to detail, with a critical and quality-focused mindset.
• Comfortable working independently or in small teams in a dynamic, high-speed environment.
• Strong communication skills and upper-intermediate (or higher) English proficiency.
• Curiosity and passion for financial markets and trading.
  
   

Nice to have:

• Experience developing high-performance, low-latency systems on Linux.
• Familiarity with OS internals and kernel-level networking.
• Understanding of financial instruments such as stocks, ETFs, futures, or options.
• Protocol-level networking knowledge (TCP/UDP/IP stack insights are a plus).

What we Offer:

• Competitive compensation package
• Performance-based bonus opportunities
• Healthcare & Sports/gym budget
• Mental health support, including access to therapy
• Paid time off (25 days)
• Relocation support (where applicable)
• International team meet-ups
• Learning and development support, including courses and certifications
• Access to professional tools, software, and resources
• Fully equipped workstations with high-quality hardware
• Modern office with paid lunches

Our motivation:

We are a company committed to staying at the forefront of technology. Our team is passionate about continual learning and improvement. With no external investors or customers, we are the primary users of the products we create, giving you the opportunity to make a real impact on our company's growth.

Ready to advance your career? Join our innovative team and help shape the future of trading on a global scale. Apply now and let's create the future together!

About Us:

Atto Trading is a dynamic quantitative trading firm at the forefront of global high-frequency strategies. We are seeking a C++ Software Engineer to join our growing team. 

This position is open for relocation for in-office presence to Lisbon, Portugal or remote work from Ukraine, with in-office presence in Kyiv required once circumstances allow.

We are expanding an international, diverse team, with experts in trading, statistics, engineering, and technology. Our disciplined approach combined with rapid market feedback allows us to quickly turn ideas into profit. Our environment of learning and collaboration allows us to solve some of the world’s hardest problems, together. As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort. 


What You’ll Do:

• Design and deploy performance-critical components for large-scale trading infrastructure.
• Develop high-frequency trading (HFT) systems in C++ with an emphasis on low latency and reliability.
• Write modern, efficient code using the latest C++ standards.
• Interface directly with cutting-edge networking hardware via kernel-bypassing drivers.
• Conduct performance research to push the boundaries of our platform's speed and scalability.
  
   

What We’re Looking For:

• 3+ years of hands-on experience with C++ development.
• Deep understanding of C++ standards (C++14, C++17; C++20 is a strong plus).
• Hands-on experience with Python and/or Bash scripting.
• Proficiency with Linux environments and system-level programming.
• Solid grasp of multithreading, IPC, and concurrent systems.
• Strong skills in latency and throughput optimization, including experience with profiling and PGO.
• Knowledge of OOP and software design patterns.
• Bachelor’s degree in Computer Science, Computer Engineering, or a related technical field.
• Excellent attention to detail, with a critical and quality-focused mindset.
• Comfortable working independently or in small teams in a dynamic, high-speed environment.
• Strong communication skills and upper-intermediate (or higher) English proficiency.
• Curiosity and passion for financial markets and trading.
  
   

Nice to have:

• Experience developing high-performance, low-latency systems on Linux.
• Familiarity with OS internals and kernel-level networking.
• Understanding of financial instruments such as stocks, ETFs, futures, or options.
• Protocol-level networking knowledge (TCP/UDP/IP stack insights are a plus).

What we Offer:

• Competitive compensation package
• Performance-based bonus opportunities
• Healthcare & Sports/gym budget
• Mental health support, including access to therapy
• Paid time off (25 days)
• Relocation support (where applicable)
• International team meet-ups
• Learning and development support, including courses and certifications
• Access to professional tools, software, and resources
• Fully equipped workstations with high-quality hardware
• Modern office with paid lunches

Our motivation:

We are a company committed to staying at the forefront of technology. Our team is passionate about continual learning and improvement. With no external investors or customers, we are the primary users of the products we create, giving you the opportunity to make a real impact on our company's growth.

Ready to advance your career? Join our innovative team and help shape the future of trading on a global scale. Apply now and let's create the future together!

About us:

Atto Trading, a dynamic quantitative trading firm founded in 2010 and leading in global high-frequency strategies.
We are expanding an international, diverse team with experts in trading, statistics, engineering, and technology. Our disciplined approach, combined with rapid market feedback, allows us to quickly turn ideas into profit. Our environment of learning and collaboration allows us to solve some of the world’s hardest problems, together. As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort. 

Role Highlights: 

We’re looking for a Junior Talent Sourcer / Recruiter to help identify and engage exceptional technical and quantitative talent. You will support sourcing, outreach, and interview coordination while learning to operate in a fast-paced, high-standard environment. 
This role is ideal for someone ambitious, detail-oriented, and motivated by performance and impact.

Please note: This role requires in-office presence in one of our locations - Kyiv, Ukraine or Lisbon, Portugal.

Responsibilities: 

• Build and maintain candidate pipelines for highly selective technical roles (quant research, software engineering, trading operations, infrastructure) to support current and future hiring needs.
• Proactively source, identify, research, and engage active and passive candidates via LinkedIn, GitHub, Djinni, job boards, referrals, and niche communities (quant, code/dev, competitive programming), leveraging creative sourcing strategies (Boolean search, social networks, community channels).
• Identify and shortlist relevant profiles based on experience, achievements, tech stack, and location.
• Conduct initial screening, including resume evaluation against role requirements.
• Run outreach campaigns and manage candidate engagement, including personalized messaging, follow-ups, screening requests, and pipeline nurturing.
• Partner with senior recruiters and hiring managers to support the full recruitment cycle, including interview coordination, scheduling, and calendar management.
• Maintain and update the ATS, ensure accurate daily candidate status tracking, and support overall pipeline hygiene.
• Track sourcing and outreach metrics.
• Support market and talent research (hiring trends, layoffs, competitors, new sourcing channels).

Requirements:

• Bachelor’s degree in Business, HR, Psychology, or a related field.
• 2+ years of experience in technical recruitment, talent sourcing, or recruitment coordination in a fast-paced environment (software, quant, fintech, Big Tech, finance, trading, or similar).
• Experience sourcing/recruiting in the US market.
• Proven ability to manage interview scheduling and coordination with strong attention to detail and accuracy.
• Strong proactive sourcing skills (LinkedIn Recruiter, Boolean search).
• Solid understanding of building pipelines for highly selective technical talent, including sourcing strategy, engagement, and funnel management.
• Proficiency with modern recruiting tools (including LLM-based tools); experience with ATS (Greenhouse, Lever, or similar) is highly beneficial.
• Upper-Intermediate or higher level of English.
• Strong interpersonal skills with the ability to build trust and effectively engage candidates and stakeholders at all levels.
• Proactive and structured approach to work.
• Ability to work independently in a fast-paced, high-performance environment with high-quality standards.
• Strong prioritization skills, stress resilience, and attention to detail.
• Growth-oriented mindset with a track record of ownership and accountability.
• Exposure to software engineering or financial markets recruitment.
• Strong interest in algorithmic trading and high-frequency trading environments.

What We Offer:

• Competitive compensation package
• Performance-based bonus opportunities
• Paid time off (25 days)
• Healthcare and sports/gym budget
• Mental health support, including access to therapy
• Relocation support (where applicable)
• Learning and development support, including courses and certifications
• Clear growth opportunities within the recruitment team
• Access to professional tools, software, and resources
• Fully equipped workstations with high-quality hardware
• Modern office with paid lunches
• International team meet-ups

Our motivation:

We are a company committed to staying at the forefront of technology. Our team is passionate about continual learning and improvement. With no external investors or customers, we are the primary users of the products we create, allowing you to make a real impact on our company's growth.

Ready to advance your career? Join our innovative team and help shape the future of trading on a global scale. Apply now and let's create the future together!

JarvisHeart is a rapidly expanding global IT & Tech company based in Cyprus, dedicated to its team, providing an inspiring dynamic work culture.

Established in 2024, we are aimed to deliver services and solutions for businesses. We attract and retain the best IT professionals, offering avenues for development and progress to provide exceptional solutions to clients around the globe. Join us and become a part of JarvisHeart’s success story.

Position Overview

The Casino Customer Support Supervisor is responsible for the day-to-day management and performance of the Customer Support team. This role ensures high-quality service delivery, operational efficiency, and continuous improvement of support processes.

The Supervisor acts as a mentor, coach, and leader, maintaining service excellence and enhancing customer satisfaction.

Key Responsibilities

1. Team Supervision & Operations

• Oversee daily customer support operations (live chat, email).
• Monitor workload distribution and ensure adequate shift coverage.
• Tight cooperation with the outsource team(s).
• Ensure timely and professional handling of customer inquiries and escalations.
• Act as the first point of escalation for complex or sensitive cases.
• Handling escalations (deposits, withdrawals, bonuses, KYC, technical issues)

2. Performance Management

• Regularly track and analyze KPIs (FCR, AHT, CSAT, response time, resolution time, etc.).
• Conduct performance reviews and 1:1 meetings with team members.
• Identify performance gaps and implement corrective action plans.
• Prepare performance and productivity reports for management.

3. Quality Assurance

• Conduct regular quality checks of customer interactions (chat/email/calls).
• Review dialog quality, tone of voice, compliance, and adherence to brand standards.
• Provide structured feedback based on QA findings.
• Ensure compliance with internal policies and regulatory requirements.
• Handling VIP users and managing complex individual cases.

4. Training & Development

• Organize onboarding and continuous training programs.
• Deliver coaching sessions and skill development workshops.
• Mentor team members to improve communication, problem-solving, and product knowledge.
• Create and update training materials and SOPs.

5. Process Improvement

• Identify inefficiencies in workflows and propose optimization solutions.
• Collaborate with Product, Payments, Risk, and CRM teams to improve customer experience.
• Collaboration with the Anti-Fraud team on user cases and suspicious activity.
• Participate in implementing new tools, automation, and support technologies.
• Maintain and improve internal knowledge base documentation.
• Analyzing user feedback and support tickets to identify website bottlenecks or complex user flow issues

6. Team Engagement & Culture

• Foster a positive, accountable, and performance-driven team culture.
• Motivate team members and encourage ownership.
• Support conflict resolution within the team.

• Promote customer-centric thinking across the department.

   

Required Skills & Qualifications

• 2+ years of experience in online casino or iGaming customer support.
• 1+ year of supervisory or team lead experience.
• Strong understanding of responsible gaming and compliance standards.
• Excellent communication and leadership skills.
• Experience with CRM systems and support platforms.
• Strong analytical and reporting skills.
• Ability to work in a fast-paced, 24/7 environment.

What We Offer

• Competitive salary.
• Work in a product company that develops modern IT solutions in the iGaming industry.
• A well-established CRM team to support your ideas (email specialists, bonus manager, copywriter, designer).
• Open communication and support for your initiatives.
• Flexible schedule and remote work format.
• 17 vacation days — Enjoy our vacation policy to recharge and explore. We believe work-life balance is key to personal and professional well-being.
• 15 paid sick days — Your health matters. We offer paid sick leave to ensure you can recover without financial stress.
• Insurance after the probation period — After completing probation, you’ll get access to our comprehensive insurance plan.
• Public holidays off — Take time to celebrate and enjoy national holidays with friends and family.
• Work equipment provided — We provide all necessary equipment to help you work efficiently and comfortably.

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Requirements

• 4+ years of NodeJS experience (any of TypeScript-based frameworks)
• 3+ years of Angular experience (including Angular Material and RxJS)
• Good understanding of OOP principles and best practices (DRY, KISS, SOLID)
• Familiarity with Domain-Driven Design (DDD)
• Strong knowledge of relational databases (MySQL, PostgreSQL, etc.) and good understanding of non-relational databases (Redis, OpenSearch, or other)
• Practical experience with Docker, docker-compose, and CI/CD pipelines
• Experience writing unit and integration tests

• Intermediate level of English (B1) or above

   

Would be a plus

• Hands-on experience working with Large Language Models (LLMs) - third-party integrations or hosted models, Retrieval-Augmented Generation (RAG) pipelines, LLM Engineering Platforms
• Practical knowledge of cloud infrastructure (AWS or other providers) beyond basic object storage and compute instances

• Familiarity with real-time communication technologies such as WebSockets or WebRTC

   

Responsibilities

• Lead the development of our NodeJS services, implement new features following architecture guidelines, review the code of your peers
• Write code following best practices, common design patterns, and Domain-Driven Design ideas
• Integration with 3rd party services (including LLMs, Payment Service Providers, Text-to-Speech, realtime communication and more)
• Debug and fix issues on staging and production environments
• Preparing Swagger schema definitions and implementing automated tests
• Scope decomposition and task estimation
• Participate in daily meetings and other scrum rituals

If you’re excited about building drones from the ground up and improving their performance — this role is for you. 

You’ll work hands-on with UAV hardware, assembling, soldering, and testing components, contributing to the modernization and reliability of drone systems.

About the opportunity:
● The product company  is looking for a Drone Engineer to assemble, solder, and maintain UAV hardware used in autonomous swarm systems.
● Company builds AI-powered autonomous swarm solutions for UAVs, independent of specific manufacturers, minimizing human risk. Their software has proven itself across tens of thousands of missions.

● In September 2025, the company raised a $15M investment round.
● The Drone Engineer will take part in the assembly, integration, and improvement of UAV systems — including soldering, replacing components, and supporting ongoing R&D for new drone designs and upgrades.

Work format: B2B.

► Key requirement: experience in UAV assembly, soldering, and testing of electronic modules; spoken English.

About Client 

The client is a technology company specializing in autonomous robotics and intelligent automation solutions for retail and commercial environments. Their products integrate advanced computer vision, artificial intelligence, and robotics platforms to enable real-time monitoring, data collection, and operational optimization in physical spaces. The company develops end-to-end robotics systems, combining hardware, embedded software, AI algorithms, and cloud-based analytics. Their solutions are focused on improving efficiency, visibility, and decision-making through automation and advanced imaging technologies. 

Job Summary 

As a Senior AI / Computer Vision Engineer (Robotics, ROS), you will develop expertise in imaging science, computer vision, artificial intelligence, and ROS (Robot Operating System). You will participate in full product development through production. You will be expected to demonstrate a level of expertise in specific areas that matches or exceeds the expertise of our customers. You will consult on system architectures and assess technical requirements and competencies needed to produce a high-quality product. 

Responsibilities 

• Represent the client Technologies AI / Computer Vision / ROS group in technical discussions and meetings. 
• Stay abreast of the latest technologies to provide competitive and cost-effective designs. 
• Raise the perception of the client’s acumen in the industry by authoring or presenting white papers. 
• Lead the development of platform and product architectures in collaboration with technical staff. 
• Perform independent research and engineering studies. 
• Effectively consult on multiple projects in parallel. 
• Develop state-of-the-art algorithms in the field of AI / Computer Vision / ROS. 
• Translate existing imaging algorithms to the client’s Robotics platform. 
• Develop tools for implementing and using AI / ML / ROS designs. 

Must Requirements 

• minimum 5–7 years of hands-on experience in AI / Computer Vision and Robotics software development, or an equivalent combination of education, training, and experience. 
• Strong hands-on experience in AI and Computer Vision algorithm development. 
• Proven experience implementing and optimizing computer vision solutions in robotics platforms. 
• Solid experience working with ROS (Robot Operating System) in production environments. 
• Experience designing system or platform architectures in AI / Robotics domains. 
• Ability to analyze algorithms for performance trade-offs (accuracy, latency, compute, memory). 
• Strong knowledge of Computational 3D Geometry. 
• Experience working with robotics or mobile imaging acquisition platforms. 
• Proficiency in C++ and Python (production-level development). 
• Experience working with Linux, including real-time environments. 
• Familiarity with modern code development frameworks. 
• Bachelor’s or Master’s degree in Engineering or Computer Science. 

Project Description 
We are transforming our fleet management platform and data processing infrastructure from a monolithic application to a modern, event-driven microservices architecture. This includes shifting from a tightly coupled relational database to a scalable, multi-tenant event stream platform and Kubernetes operators development. 

Job Description 

We are seeking an experienced Go Backend Engineer to join the team responsible for transforming the platform into a multi-tenant, event-driven architecture. The ideal candidate has deep hands-on experience with Go microservices, distributed data flows, and Kubernetes-based deployments in cloud environments. 

This role involves designing and developing backend services, integrating real-time messaging pipelines, ensuring high observability standards, and collaborating with platform, data, and DevOps teams. 

Technical Requirements 

• 5+ years of backend software development experience. 
• Strong professional experience with Go (Golang). 
• Practical experience designing or maintaining microservices. 
• Experience with event-driven messaging systems such as Apache Pulsar (preferred), Kafka, or NATS. 
• Hands-on knowledge of Kubernetes, including deployments, scaling, and configuration. 
• Familiarity with cloud platforms (AWS, GCP, or Azure). 

Cloud & Deployment 

• Hands-on knowledge of Kubernetes, including deployments, scaling, and configuration. 
• Practical experience with Kubernetes operators, CRDs, Helm. 
• Understanding of cloud CI/CD systems and delivery pipelines (GitHub Actions). 

Data 

• Experience with PostgreSQL and Redis. 
• Understanding of Data Engineering concepts, including ETL/ELT and streaming workflows. 

Nice to Have 

• Experience with C/C++ (networking, concurrency, high-performance systems). 
• Experience with Python, especially for data workflows. 
• Experience with the Ruby on Rails ecosystem. 
• Experience designing and building multi-tenant data architectures. 
• Experience implementing observability stacks (Prometheus, Grafana, OpenTelemetry). 

Responsibilities 

• Design, implement, and maintain Go microservices powering the data platform. 
• Integrate services with Apache Pulsar (or equivalent streaming tools) to support real-time data distribution. 
• Ensure observability and reliability through logging, metrics, and tracing. 
• Deploy and maintain services in Kubernetes environments across cloud platforms. 
• Collaborate with Data Engineering, Platform, and DevOps teams during the architecture and implementation stages. 
• Participate in technical discussions, code reviews, and performance optimizations. 

About the Mission

We are building an AI-driven payments ecosystem designed to transform a $50B industry still dominated by slow, legacy processors. As Head of ISO, your mission is to architect, lead, and scale our merchant acquisition engine. You will set the commercial direction, build high-performing processes, and drive measurable revenue impact - first through hands-on execution, and then by leading automated, scalable systems you help define.

What You’ll Do

• Architect and launch the ISO function end-to-end: strategy, operating model, tooling, and execution;
• Own the full merchant pipeline: prospecting → qualification → underwriting coordination → negotiation → closing → onboarding/activation;
• Define and refine commercial fundamentals: pricing strategy, merchant segmentation, and offer frameworks aligned with risk and margins;
• Build scalable operational workflows and enforce portfolio health ratios (chargebacks, fraud, dispute rates), in close coordination with Risk/Compliance and Processing partners;
• Map and manage banking/acquiring coverage (“bank mapping”) and route merchants to the right partners based on vertical, geography, and risk profile;
• Build and maintain relationships with PSPs, acquirers, and key commercial partners to unlock approvals, improve conversion, and expand capacity;
• Standardize playbooks, scripts, and governance, ensuring every opportunity is tracked, advanced, and optimized for conversion;
• Drive process automation with Product & Engineering: convert manual tasks into AI-powered workflows across outreach, qualification, CRM hygiene, and reporting;
• Recruit, develop, and lead the ISO team, creating a high-performance culture centered on consistency, accountability, and results;
• Deliver advanced reporting, forecasting, and KPIs to leadership; act as a senior commercial partner shaping revenue strategy and growth targets.

You’re a Strong Fit If

• You’ve built or scaled an ISO/merchant services function and know what “from zero to repeatable engine” looks like;
• You have strong domain understanding of underwriting, processing economics, risk, and portfolio management;
• You are equally comfortable leading and executing - entrepreneurial, hands-on, and operationally rigorous;
• You thrive in fast-changing environments, build structure quickly, and drive predictable outcomes at scale;
• You operate with urgency, handle high-stakes initiatives, and take full ownership of results.

Required Skills

• Extensive experience in ISO / merchant services / payment processing, ideally with proven ISO build/launch exposure;
• Track record of closing complex merchant deals and managing merchant portfolios with strong risk awareness;
• Ability to define pricing/segmentation and align commercial execution with underwriting and partner constraints;
• Strong operational discipline: scalable workflows, CRM governance, forecasting, and KPI-driven management;
• Excellent communication, negotiation, and relationship management; leadership maturity and resilience.

Nice-to-Have

• Experience in fintech, SaaS, or payment technology environments;
• Familiarity with CRM systems, outbound engines, or automation workflows;
• Background in building or managing distributed commercial teams.

Why This Role Matters

• Shape the commercial backbone of a fast-moving, high-impact payments ecosystem.
• Direct access to founders and leadership, with zero bureaucracy and high decision velocity.
• Full ownership and autonomy: you build the system, the team, and the results from scratch.
• Competitive compensation with significant performance-based upside.
• A rare opportunity to lead innovation in one of the most lucrative and underserved segments of fintech.

We are seeking a talented and experienced Zoho CRM Developer to join our team. This role is crucial for maximizing the efficiency and effectiveness of our customer relationship management system. The ideal candidate will be responsible for the development, configuration, customization, and administration of Zoho CRM and its integration with other business applications.

Key Responsibilities:

• Development & Customization:
  • Design, develop, and implement custom features, modules, and fields within Zoho CRM to meet specific business requirements.
  • Write and implement Deluge scripting (Zoho’s proprietary language) to create custom functions, automate workflows, and build complex business logic.
  • Configure and maintain workflow rules, blueprints, validation rules, assignment rules, and security profiles (roles, profiles, sharing settings).
• System Integration:
  • Integrate Zoho CRM with other Zoho applications (e.g., Zoho Creator, Zoho Books, Zoho Desk) and third-party systems using REST APIs and webhooks.
  • Troubleshoot and maintain existing integrations to ensure seamless data flow and system reliability.
• Administration & Maintenance:
  • Perform regular system audits, data cleanup, and data migration tasks.
  • Monitor and maintain data integrity, system performance, security settings, and backups.
  • Provide technical support and troubleshooting for all Zoho CRM related issues for end-users.
• Collaboration & Documentation:
  • Work closely with stakeholders and department heads to gather business requirements and translate them into technical specifications.
  • Develop and maintain technical documentation, including development plans, user guides, and training materials.

  • Create custom reports and dashboards within Zoho CRM and Zoho Analytics to provide actionable business insights.

     

Required Qualifications:

• Experience: 3+ years of hands-on experience in developing and administering Zoho CRM.
• Technical Skills:
  • Proficiency in Deluge scripting is mandatory.
  • Strong working knowledge of Zoho CRM's capabilities, limitations, and module structures.
  • Experience with API integration (REST/SOAP) and web services.
  • Solid understanding of relational databases and data migration best practices.

Nice to Have:

• Experience with other Zoho One applications (e.g., Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk).
• Knowledge of front-end web technologies (HTML, CSS, JavaScript) for developing custom widgets or portals.
• Zoho Certified Developer or Administrator status.
• Experience with large-scale data migrations and system rollouts.

We’re looking for a VIP Account Manager to own and grow a dedicated portfolio of high-value players.
You’ll work closely with the Head of CRM, Support, Payments, Risk, and Product teams to ensure premium-level service and sustainable VIP revenue growth in a fast-scaling iGaming environment.

💪Key Responsibilities

• Managing a dedicated portfolio of VIP players
• Maintaining regular proactive communication with VIP players
• Ensuring fast resolution of issues related to payments, bonuses and account matters
• Coordinating with Support, Payments, Risk, and Product teams on VIP-related cases
• Granting personalized bonuses within the approved discretionary limit
• Reactivating VIP players showing declining activity
• Monitoring deposit activity and player behavior
• Analyzing portfolio performance (GGR, deposit frequency, activity decline)
• Providing regular reports and insights to the Head of CRM
• Monitoring player satisfaction and loyalty within the VIP portfolio

🔥 Skills & Competencies:
✔️ 2+ years of experience in iGaming/Sweepstakes
✔️ Experience working with VIP or high-value player segments
✔️ Experience working with CRM systems
✔️ English B2+

⭐ Nice to Have

Experience in US-facing Sweepstakes projects

✨What We Offer:

• Full remote work
• Flexible working hours (start between 10:00 and 12:00)
• 8 hour work day + break
• Time Off 28 calendar days of paid vacation (after successfully passing the probationary period)
• 4 days of days off

N-iX is looking for a Lead/Senior Kotlin Engineer to join our team.

Our customer is a fintech company that provides flexible buy-now-pay-later solutions, enabling consumers to split purchases into transparent, interest-free, or interest-based payments. The customer's Platform team is responsible for managing critical services that are essential to the success and sustainability of the organization. 

In simple terms, the team handles transactional communication send-outs to customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations. 

The recent high-priority initiatives include re-architecture/platform modernization, high availability, and internationalization efforts; these are vital for our organization's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively.

Main Responsibilities:

• Design and develop a robust and extensible Kotlin framework and platform.
• Own and deliver quarterly goals by leading engineers through ambiguity to solve open-ended problems while ensuring team support throughout delivery.
• Collaborate across the product development lifecycle with product management, design, and analytics to participate in ideation and articulate technical constraints.
• Drive decision-making and risk assessment by partnering on strategic technical choices that properly consider trade-offs and business impact.
• Proactively identify and resolve systemic issues across projects, processes, and technology, advocating for and leading the implementation of solutions.
• Ensure operational excellence and availability by creating and monitoring metrics, supporting "keep the lights on" efforts, and participating in an on-call rotation.
• Foster a culture of quality and ownership by setting high standards for code reviews and design, and advocating for best practices through technical writing and talks.

• Mentor engineering talent by providing actionable feedback, guidance, and leading by example to grow the team's capabilities.

   

Role Requirements:

• At least 5 years of proficiency in Kotlin with extensive experience designing, developing, and launching backend systems at scale
• Deep experience with distributed systems and high-availability architectures
• Experience in technical leadership in system design, with a proven ability to deliver significant features using elegant, simple, and extensible designs
• Strong infrastructure knowledge, including technologies such as AWS, MySQL/DynamoDB, and Kubernetes
• Proficiency in large-scale codebase management, utilizing a suite of tools and practices that ensure safe and efficient technical changes
• Experience in operational monitoring, including the use of metrics and tracing to maintain system health
• Excellent collaboration skills for effective partnership with global, cross-functional engineering teams
• Well spoken and written knowledge of the English language (C1)

In this role, you will be a key member of the team that manages user identities and provides appropriate access to resources across all of product infrastructure. You will move beyond legacy on-premise operations to build our next-generation, cloud-native identity fabric.

The goal is to establish Microsoft Entra ID as the central control plane, ingesting identity information from corporate systems and applying automated roles and policies to govern access to our multi-cloud production environment (Azure & GCP). 

Automation is your primary deliverable: you will help build robust JML (Joiner-Mover-Leaver) workflows and manage RBAC as code to ensure systems are secure by default, providing engineers with a seamless, self-service experience.

Responsibilities:

• Design and automate identity lifecycles: Architect and build end-to-end Joiner, Mover, and Leaver (JML) workflows using Microsoft Entra ID, Lifecycle Workflows, and custom automation to ensure zero-touch provisioning and immediate de-provisioning.
• Implement Identity as Code: Manage all Role-Based Access Control (RBAC), Conditional Access policies, and PIM configurations using Terraform and version control systems.
• Engineer Modern Access Controls: Implement advanced Entra features such as Privileged Identity Management (PIM), Just-in-Time (JIT) access, and Workload Identity Federation in a robust and scalable manner.
• Develop Automation Tooling: Write production-quality code (Python, or PowerShell) to interact with the Microsoft Graph API for complex identity tasks that cannot be solved via native configuration alone.
• Partner Cross-Functionally: Collaborate with security, compliance, and engineering teams to ensure that all automated access activities are logged, monitored, and properly audited.
• Mentorship & Trends: Evaluate new Entra ID features (Governance, Verified ID, etc.) for adoption and mentor junior engineers in IaC and automation best practices.
• Operational Support: Participate in an on-call rotation schedule to support the identity platform.

Qualifications:

• Bachelors in Computer Science, Electrical Engineering, Information Systems, or equivalent.
• 5+ years of development or engineering experience with a specific focus on Identity and Access Management (IAM).
• Deep expertise in Microsoft Entra ID (formerly Azure AD):
• Configuring and managing Enterprise Applications and App Registrations.
• Designing and implementing Conditional Access Policies.
• Managing Entra ID Governance and PIM.
• Infrastructure as Code (IaC) Mastery: Proven experience writing and managing complex Terraform modules to deploy RBAC assignments, custom roles, and cloud resources.
• JML Automation Experience: A proven track record of designing and coding automated workflows for user lifecycle management (Joiners, Movers, Leavers).
• Strong Coding Skills: Proficiency in Python, Go, or advanced PowerShell with extensive experience interacting with REST APIs (specifically Microsoft Graph API).
• Protocol Knowledge: Strong understanding of modern authentication protocols including OIDC, OAuth2, and SAML.

Hello!

Addax is a software development company with Ukrainian roots and residency in the United States. We actively collaborate with various countries worldwide and participate in the implementation of various projects. Our greatest value is our team, and that's why we pay great attention to building a dynamic community, not just employees.

Currently, we are looking for a Middle JavaScript Full-Stack developer for our existing and upcoming projects.

We offer challenging development opportunities in JS (and beyond), and exciting tasks, ensuring that boredom is out of the question. Our friendly and youthful team, working at the startup pace, is committed to driving development for the creation of a quality product.

Your main tasks will include:

• Development of existing projects and joint launch of new ones
• Implementation of data-driven applications
• Development and support of accessible project features
• Support and improvement of the codebase
• Working in a dynamic team of young and energetic developers

Our ideal candidate has:

• At least 2 years of experience with JavaScript and TypeScript
• Proficiency in React, Node.js, CSS
• Solid understanding of core web fundamentals (HTTP, async, browser basics, etc)
• Experience with REST API
• Understanding of Redux\Mobx
• Practical experience with Docker
• Experience working with PostgreSQL (or any other SQL database)
• English level B1+
• Self-organization and time-management
• Experience (including non-commercial) with any other Programming Languages
• Problem-solving mindset

It would be a definite plus if you have any of:

• Higher technical education
• Familiar with CRM or ERP concepts
• Any experience with cross-platform mobile development (Ionic, React Native, Cordova)
• Proficiency in other programming languages (Java, C#, Python)
• Experience with GraphQL
• Deep knowledge of Next.js
• Practical experience using Google Maps, Mapbox
• General experience working with Kubernetes, Terraform, CI/CD
• Desire to develop and learn new technologies
• Practical experience using AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor)

What we offer:

• A cool, youthful team that knows what empathy is and values you as an individual
• Opportunities for growth and learning in the chosen field
• Remote work format with a flexible schedule
• 14 paid vacation days per year and +2 days before the vacation deadline each year
• Compensation for educational courses/events within the annual budget

Your roadmap:

1. Test task
2. HR Screening
3. Interview with the CTO and/or CEO
4. Receiving a job offer