Jobs Data Analyst

Impulse is a brain training app that helps people keep their brains sharp with bite-sized fun games and logic puzzles. Impulse is the world’s most downloaded app in the Brain Training category with over 100 million downloads. The app is trusted by users worldwide, with a 4.7 rating on the App Store, and has been featured as App of the Day in over 50 countries, including the UK, Canada, and Australia.

Impulse is a part of Headway Inc, a global tech company that revolutionises lifelong learning by creating digital products for over 150 million users worldwide. Our mission is to help people grow. We’re proud to be ranked 4th among the World’s Top EdTech Сompanies by TIME magazine.

The core of our achievements is our team. That’s why, together with Zoriana, Marketing Data Analyst at Impulse, we’re looking for an Data Analyst to join our team of superstars. Our analytics team help to drive decisions for our global product that empowers millions of users worldwide. We are looking for someone who loves exploring data, building dashboards, and turning insights into real impact for people.

This job is perfect for you if you want to:

• Work with marketing data across iOS, Android, and Web platforms of a product used by millions of users worldwide.
• Use large datasets and a modern analytics stack to answer high-impact business questions.
• Analyse a wide range of growth challenges — from channel performance to experiment results and user behavior.
• Have real ownership over your insights, with freedom in choosing approaches and strong support from an experienced analytics team.

What you will do:

• Data collection & analysis: gather and analyse data from multiple sources (databases, ad platforms, AppsFlyer, Amplitude) to identify patterns, trends, and growth opportunities.
• Metrics & dashboards: build and maintain a system of metrics and Tableau dashboards to track marketing performance and support decision-making.
• Ad-hoc & deep-dive analytics: answer business questions, investigate anomalies, and provide insights for ongoing growth and campaign optimisation.
• Automation & process improvement: implement analytics automation, continuously improve and optimise existing analytical processes.

What do you need to join us:

• 2+ years of experience in analytics, preferably in marketing or product.
• Strong SQL, BI tools (Tableau / Power BI / Looker) skills to explore data and create dashboards.
• Good understanding of key marketing metrics and unit economics (CAC, LTV, funnels, cohorts).
• Analytical and detail-oriented, able to turn numbers into clear insights.
• Proactive and responsible, ready to take ownership and make an impact.
• Quick to master new tools and processes.
• English - Upper-Intermediate+ for smooth communication across teams.
• Alignment with the values of our team.

Nice to have:

• Strong Tableau skills.
• Experience working with marketing and attribution data (AppsFlyer, ad platforms, etc.).

What do we offer:

• Work within an ambitious team on a socially impactful education product.
• An office with a reliable shelter, generators, satellite internet, and other amenities.
• Access to our corporate knowledge base and professional communities.
• Personal development plan.
• Compensation for English language learning, external training, and courses.
• Medical insurance and full sick leave compensation.
• Sports activities: running, yoga, boxing, and more.
• Corporate holidays.
• Supporting initiatives that help Ukraine. Find out more about our projects here.

Working schedule

This is a full-time position with a hybrid option. It means that we will prefer you to attend office 2-3 times per week.

Are you interested?

Send your CV!

Business Analyst

Information about company: Dot by Dot LtD is a business and technology solutions provider located in Athens, Greece. Dot by Dot designs, develops and supports cutting-edge technologies and processes for its clients, relying on highly qualified, talented and dedicated professionals and leveraging innovation culture and persistence on quality. 

🌍Location: Athens, Greece

⌛️Dates: Apr, 2026 - 5 Oct, 2026

📋Background: Business administration

⏱️Working hours: Monday to Friday (10:00 am - 6:00 pm)

Responsibilities: Support daily business analysis tasks by reviewing requests, reproducing issues, and assisting teams in resolving operational and system-related cases. Contribute to process improvement by gathering requirements, documenting workflows, and supporting the development of well-scoped solutions with senior analysts. Assist in reporting and data analysis activities, helping monitor business performance and providing insights to improve decision-making.

 

Responsibilities:

• Working with different company departments and setting business requirements for BI tools
• Translating business requirements into technical ones
• Suggesting technical options to meet the requirements and creating a BI architecture. Providing time estimation
• Leading and executing BI software development, deployment, and maintenance:
  • Creating Power BI reports based on client requirements
  • Taking data from different data sources : databases, internal and external API, google sheets and more
  • Developing different visualization levels and dashboards
  • Maintaining and optimizing existing reports
  • Ensuring data correctness
  • Testing reports of other BI developers
• Creating technical documentation for BI tools
• Evaluating data, collating findings relevant to the business, and sharing them in a manner that can bring about an effective change in a business:
  • Breaking down key business data: gather, clean, and analyze data
  • Interpreting the data: Find patterns or see areas in the data that signal a potential for improvement in business practices
  • Sharing findings: visualizing data in graphs and charts, and recommendations to improve or grow the business based on their findings

Required Skills/Abilities:

• At least 2 years of experience in a BI developer & data Analyst role
• Experience with Power BI, including a good knowledge of DAX
• Deep knowledge of SQL Databases and SQL script optimisation
• Good knowledge of BigQuery
• Good knowledge of Excel / Google Sheets (formulas)
• Basic knowledge of Python
• Non-relational database - advantage
• Advanced analysis and problem-solving skills
• Attention to detail
• The ability to work both as a team player and independently
• Ability to multitask in a fast-paced environment
• Self learning abilities
• Excellent communication skills with the ability to effectively interface with technical and nontechnical staff at all organizational levels
• Fluent in English

Team Summary

Our analytical teams provide actionable insights during the development and rollout of AI-driven features, including motion and object detection. We quantify user experience for core device functionality, conduct deep-dive studies to shape the product roadmap, and evaluate new initiatives from initial trials through full-scale production.

Job summary

We are looking for an experienced Data Analyst to join our team. In this role, you will develop self-service dashboards, build data models, monitor key product features, and collaborate with cross-functional teams to drive impactful decisions. This role offers an opportunity to work with large datasets, optimise analytical processes, and influence product growth with meaningful data insights.

Responsibilities and Duties

• Build data models for covering analytics
• Develop self-service dashboards for stakeholders
• Use data to analyse user behaviour, turning insights into practical guidance for product development and strategy
• Create reports that present data outcomes to stakeholders, enabling them to make informed decisions

• Use AI agents to automate routine tasks and ad-hocs

   

Qualifications and Skills

• 4+ years of experience as a BI/Data Analyst or Data Engineer
• Hands-on experience with data warehousing and ETL pipelines
• Advanced knowledge of SQL
• Hands-on experience with AWS (Athena, Redshift)

• Good written and spoken English

   

Nice to have

• Experience with AI agents
• Computer science fundamentals
• Knowledge of Python
• Hands-on experience with QuickSight, Tableau or PowerBI

• Good knowledge of statistics and probability theory

   

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture and an individual approach to each team member
• Competitive salary packages with performance-based annual reviews
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Employment via Contract of Employment (UoP) in complete alignment with Polish Labour Law
• Guaranteed paid vacation, public holidays, and medical leaves as per statutory regulations
• Continuous growth and development opportunities through internal knowledge hubs, corporate courses, and free English classes
• Comprehensive private medical insurance to supplement your standard NFZ coverage.

We are looking for a Data / BI Analyst in iGaming to own analytics end-to-end: defining data requirements, ensuring data quality, building dashboards, and delivering actionable insights. You will work closely with Data Engineering, Product, CRM, Marketing, Risk, and Payments teams to analyze player behavior, payments, funnels, and product performance, turning data into strategic decisions.

Key Responsibilities:

• Define and document data requirements for events, databases, APIs, and Kafka topics
• Collaborate with Data Engineering on data collection, modeling, and ETL pipelines
• Build interactive, high-performance dashboards and reports in Tableau
• Conduct deep-dive analysis on player behavior, payments, funnels, and product metrics
• Ensure data accuracy, consistency, and reliability across all sources
• Provide ad-hoc insights and analytical support for internal teams

Requirements & Skills:

• 2–3+ years in BI, Data Analytics, or Product Analytics, preferably in iGaming
• Strong SQL skills (joins, windows, aggregates, subqueries, performance tuning)
• Advanced Tableau skills (LOD expressions, parameterized dashboards, filters, actions, publishing)
• Experience with event-based data, ETL/ELT pipelines, and data validation
• Understanding of iGaming metrics: casino & sportsbook events, payments, retention, churn

• Strong problem-solving skills, analytical mindset, and ability to translate business needs into data solutions

   

Nice to Have:

• Knowledge of tools like Airflow, DBT, Airbyte, GitHub/GitLab, Kafka topics
• Familiarity with Python for analytics or automation

Fozzy Group is one of the largest trade industrial groups in Ukraine and one of the leading Ukrainian retailers, with over 700 outlets all around the country. It is also engaged in e-commerce, food processing & production, agricultural business, parcel delivery, logistics and banking.
 

Silpo E-Commerce Analytics Tribe is looking for Data Analyst to help us with the implementation of the advanced analytical systems for the rapid growth of the food delivery business. We are expanding our Data Analytics capabilities across multiple domains — Marketing, Product, Commercial, and Operational. As a Data Analyst, you can join a dedicated analytics team supporting one of those domains:

• Operational Analytics — empowering food delivery operations with real-time insights and performance tracking, building optimization solutions to improve operational efficiency;
• Product & Marketing Analytics — optimizing digital product performance, user behavior, campaign effectiveness, customer acquisition, and churn prevention;
• Commercial Analytics — supporting assortment strategy, pricing optimization, and promotional performance analysis.

You can choose your preferred area of work or be assigned to a team based on your expertise and background.
 

Job Responsibilities:

• Analyze data on products, services, and business functions to forecast performance, provide actionable insights and recommendations for product management and business growth;
• Extensively utilize SQL and dbt (Data Build Tool) to design, develop, and optimize data models within our high-volume data platform, effectively managing and processing multi-billion-row datasets.
• Develop professional dashboards and define key metrics;
• Conduct A/B tests to identify hidden effects on food delivery consumer behavior, growth drivers & profitability metrics;
• Create reports and presentations for top & senior management;
• Work closely with Business Stakeholders, Product Owners, Business Analysts, and Data Engineers throughout the entire project lifecycle.
   

Requirements:

• Bachelor’s Degree in Mathematics / Quantitative Economics / Econometrics / Statistics / Computer Sciences / Finance;
• At least 2 years of working experience in Data & Analytics roles;
• Strong mathematical background in Statistics, Probability, Linear algebra, and Optimization Techniques;
• Experience in writing advanced SQL queries, handling structured and unstructured data, data wrangling, data visualization, and predictive modeling;
• Understanding of data warehousing concepts and data modeling techniques;
• Willingness to learn, curiosity, professionalism, dedication, and ability to work under pressure in a fast-paced environment.
   

Must Have:

• Proficiency with BI Tools (Power BI, Looker, Tableau);
• SQL (Window & Analytic functions, Nested Queries);
• Skills in Advanced Regression Modeling, Multivariate Analysis, Time Series Analysis, and application of Statistical Concepts (Hypothesis testing, A/B tests, Factor analysis / PCA).
   

Nice to Have:

• Python (at least numpy, pandas, sklearn);
• Experience with dbt (data build tool) for data modeling and transformation;
• Experience with A/B testing;
• Background in leveraging machine learning to optimize A/B testing through adaptive experiments, user segmentation, and predictive analytics;
• Basic knowledge of ML techniques and their application in analytics.
   

What We Offer:

• Competitive salary;
• Professional & personal development opportunities;
• Being part of a dynamic team of young & ambitious professionals;
• Corporate discounts for sports clubs and language courses;
• Medical insurance package.

We are looking for an ambitious and detail-oriented iGaming Research Analyst to deeply analyze gaming products and bring structure to a large volume of data across our own games and competitors. This is an operational-analytical role with a clear path toward strategic responsibilities and product analytics.

What You Will Do:
1) Research Our Games

• Extract ~50 parameters per game: interface, mechanics, RTP, volatility, gameplay features, multipliers, paylines, bet ranges, and more;
• Analyze games through UI, descriptions, visuals, and gameplay logic;

• Maintain a unified database, ensuring consistent comparison standards across all products.

   

2) Competitor & Market Analysis

• Identify top-performing games across specific countries and regulated markets;
• Extract the same ~50 parameters from competitor titles;
• Compare competitors’ games with our portfolio;

• Determine which of our games align best with market leaders — supporting product certification decisions;

   

3) Data Analytics & Structuring

• Manage organized sheets, summary tables, clusters, and filters;
• Create comparison matrices and analytical tables;

• Prepare concise findings and recommendations.

   

4) Growth & Development
 As you gain experience, you will participate in:

• Product discussions and decision-making;
• Improving research and analytics methodology;
• Identifying new parameters for deeper analysis;

• Recommending the best games for different markets.

   

Requirements:
Must-Have:

• Strong Excel / Google Sheets skills (formulas, pivots, filters, VLOOKUP/HLOOKUP/IMPORTRANGE);
• Analytical mindset and high attention to detail;
• Willingness to handle large volumes of operational research;
• Interest in gaming and motivation to grow in iGaming analytics;
• Basic English to understand game interfaces and terminology.

Nice-to-Have:

• Experience in iGaming (slots, crash, betting games);
• Understanding of mechanics: RTP, volatility, jackpots, bonuses, multipliers;
• Competitive analysis skills;
• Basic SQL (or readiness to learn);
• Experience with iGaming markets, providers, certifications.

Personal Qualities:
We need someone who:

• Meticulous, focused, yet energetic and proactive;
• Able to work independently without constant supervision;
• Improvement-oriented rather than task-following;
• Aspiring to grow into an Analyst, Product Specialist, or Market Research Lead;

• Passionate about games and curious about how they work under the hood.

   

We offer:

• Convenient work schedule (8/9/10/11 — 17/18/19/20);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc and for public holidays;
• Payment for training;
• Financial and intangible gifts from the company;
• Free communication, the ability to influence processes and implement your ideas;
• Comfortable and easy management, no tyranny.

How We Hire:
We’re not here to make you jump through flaming hoops (unless that’s your hobby — in which case, we’ll cheer you on). Our goal is to see if we’re a good match for each other — and to make sure you enjoy the ride.
1. Pre-Screen Call — 30 min
A quick hello with one of our recruiters. We’ll talk about your background, your goals, and what you’re looking for. In return, we’ll tell you more about ABXplay, the role, the team, and answer any burning questions.
2. Hard Skills Interview — 45–60 min
You’ll meet your potential manager. We’ll dive into the real stuff — your future responsibilities, the challenges ahead, and the kind of work you’d actually be doing (no mystery here).
3. The Offer Stage

We’re looking for an analyst with a curious and proactive mindset — someone who:

• doesn’t just build reports, but understands the story behind the numbers
• asks the right questions
• digs deeper than what’s initially requested

This is not a pure BI developer role. We’re looking for someone who thinks through data.

Qualifications:

• Analyze product and business metrics within the iGaming domain
• Build, maintain, and improve dashboards (Tableau / Power BI / similar tools)
• Work with data using SQL (data extraction, transformation, validation)
• Identify insights, trends, and anomalies in datasets
• Translate data into clear conclusions and actionable business recommendations
• Contribute to defining KPIs and key metrics
• Communicate with clients: gather requirements and уточнять задачи
• Improve existing reporting systems and analytical approaches

Responsibilities:

• 2+ years of experience in analytics (data / product / BI / marketing analytics)
• Strong SQL skills
• Hands-on experience with BI tools (Tableau, Power BI, Looker, or similar)
• Strong analytical and critical thinking skills
• Ability to structure ambiguous problems independently
• End-to-end data handling skills: from query to insight
• Clear written and verbal communication

NICE TO HAVE

• Experience in iGaming or related industries
• Understanding of product analytics (funnels, retention, LTV, etc.)
• Experience working with large datasets
• Knowledge of Python or R for data analysis
• Experience in outsourcing or consulting environments

What we offer

• 40-hour working week
• Flexible schedule
• Fully remote work
• Opportunity to work with multiple products and clients (not just one project)
• Fast professional growth through diverse cases and early-stage company exposure
• Real impact on business decisions and product development

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements. Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.
 

*Advanced English is required. You must be able to communicate clearly in English with the US team in writing and on calls, explain your analysis, and defend recommendations
 

About the role:

This is not a client-facing role. You will analyze our numbers, benchmark competitors, and turn insights into weekly actions. Your goal is to help us get more qualified leads, improve conversion rates, and increase profit per project.
 

What you will do

• Marketing and competitor intelligence
• Track where competitors get leads and what channels they invest in, including Clutch, LinkedIn, SEO, paid ads, communities, partnerships, and marketplaces
• Analyze competitor positioning, offers, pricing signals, case studies, and landing page patterns
• Build a competitor dashboard and update it weekly or biweekly with changes, new campaigns, and new content
• Recommend practical experiments we can run based on competitor patterns and gaps
• Lead and pipeline analytics
• Create a single view of leads across website, PPC, LinkedIn, referrals, and outbound
• Report weekly on lead volume, lead quality, response time, booked calls, proposals sent, close rate, and cycle length
• Identify bottlenecks and propose fixes, like targeting changes, offer changes, follow up sequences, and landing page improvements
• Work with the team to keep tracking clean, including UTMs and source attribution
• Profitability and delivery analytics
• Analyze project profitability by client, service line, tech stack, team mix, and project type
• Track margin, burn vs budget, change requests, rework signals, and delivery risk patterns
• Recommend how to price and package projects to protect margin, including phased scopes and standard inclusions and exclusions
• Build a simple monthly profitability report leadership can use to make decisions fast
• Reporting and decision support
• Turn messy data into clean data, define standard fields, and maintain the reporting system
   

Requirements

• Strong analytical experience in a growth, strategy, ops, or finance analytics role
• Excellent spreadsheet skills and comfort working with imperfect data
• Ability to research competitors and synthesize insights into clear actions
• Comfort with marketing metrics and basic sales funnel math
• Strong written communication, concise and clear
   

Nice to have

• Experience with B2B services, agencies, or software consulting
• Experience with tools like GA4, Looker Studio, HubSpot, Pipedrive, Airtable, Notion, or similar
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—23:59 Kyiv time.
• English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

We are looking for a business analyst. Their primary responsibility is to analyse and evaluate various aspects of a business to identify problems, opportunities, and solutions.

 Responsibility:

•  Manage Product Backlog: Formulating the list of backlog items and prioritising them as per the critical business objectives.
•  Provide effective communication to the stakeholders of the project: The BAis the central communicator between the development team and the stakeholders.
•  They need to be clear and concise communicators to ensure there is approval of the stakeholders for all major decisions and strategies.
•  Create and Maintain Change Requests Associated with the Product: Predominantly an Operational task. The BA will gather and prioritise operational changes and include them within the Product Backlog for future sprint iteration.
•  Define Acceptance Criteria for their Product: The BA must know what they want their product features to achieve.Having strongly defined acceptance criteria is vital to ensure
•  that the Product performs to the expected standard. A/C's should always be confirmed with Stakeholders and will be used as a baseline for QA to test against.
•  Gap Analysis: By comparing the current state of a business to the desired future state, The BA may identify gaps or areas for improvement. This helps in defining project objectives and goals.
•  Change Management: The BA will help manage and support the changes brought about by their or BRO recommendations. This can involve developing change management plans, conducting training sessions, and ensuring a smooth transition to new processes or systems.
•  Gather Functional and non Functional Requirements: The BA will ensure that all requirements are gathered and that they meet the Product Managers expectations.
•  Verify Requirements: Once the requirements, functional and non functional, have been gathered from the Stakeholder the BA will confirm and agree that the requirements are fit for purpose and use.

 Requirements:

•  2-3 years of experience BA
•  experience with web dev
•  Product development architecture
•  Scrum and Agile development methodologies
•  User experience principles
•  Product backlog management
•  Coding and designing (nice to have)

Analytical Skills
Ability to analyse various issues and find workable solutions as quickly as possible. Identify, collect and analyse information, use reason to solve complex problems and make decisions based on logical conclusions.

Decision Making
Use technical, analytical and communications skills to make crucial decisions regarding their products success and development. After identifying an issue you must be able to collect and collate all relevant information, find ways of dealing with it, decide on the best option and implement/evaluate the results.

Social Package

•  Official employment
• 18 days of vacation
•  Medical Insurance
• Equipment for work

We are looking for Data Analyst. Product: sweepstakes casino, US. 

What you’ll be working on:

• Build a visualized reporting system for an online social casino project, which will consist of the following basic reports: Financial P&L, Unit Economics, Product KPIs, Retention/Cohort Report, Marketing ROMI/ROI Report with predictions, and Conversion Funnel Report.
• Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches.
• Support the creation of reporting and insights dashboards across the organization.
• Proactively identify opportunities to improve the product experience.
• Communicate insights and recommendations to key stakeholders.
   

What we expect from you:

• 2+ years of experience in data analysis or data science.
• Experience with databases.
• Proficiency with technologies such as SQL, Tableau, Power BI, Data Studio, and Python.
• Ability to work with spreadsheets (at least basic knowledge of Excel).
• Knowledge of at least one programming language.
• Analytical mindset.

• English proficiency: at least B1 (preferably B2).

  
  Interview process:

• 1: HR Interview — ~40 min
• 2: Technical Interview — up to 1 hour
• 3: Reference Check
• 4: Offer
   

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career? 

Playtech’s Game team is on the lookout for a diligent, analytical, and detail‑oriented Business Analyst who thrives in a dynamic, international environment and wants to make a real impact in the gaming industry.

Job Description

Your influential mission. You will…

• Gather, analyze, and clarify requests coming from clients and internal stakeholders
• Write user stories, acceptance criteria, processes, and workflows
• Maintain backlog and documentation for game adaptations and client-driven changes
• Prepare tasks for development teams based on gathered requirements
• Manage client project backlogs and ensure requirements are clear
• Support requirement clarification during testing when needed

Qualifications

Components for success. You…

• Have 2 - 4 years of experience as a Business Analyst or Product Analyst
• Are experienced working with Agile/Scrum methodologies
• Have hands-on experience collaborating with software development teams
• Possess strong communication and organizational skills

You'll get extra points for…

• Experience working with multiple teams in parallel
• Background in gaming, casino, or gambling industries

Thrive in a culture that values…

• Collaboration across diverse, international teams
• Innovation and continuous improvement
• Transparency and accountability
• Passion for delivering high-quality products to global clients

Additional Information

CASINO UNIT

Casino products are the flagship of Playtech’s products, offering an industry-leading selection of online games together with a state-of-the-art platform for seamless integration with our business customers’ websites. We ensure to deliver a thrilling web experience content library that includes a slot, table/card, fixed odds games, and more. Some of the movie and entertainment brands we have collaborated with, include DC, MGM, and NBC Universal. Casino Unit is represented in the following locations: Estonia, Bulgaria, and Ukraine and includes around 300 great employees in total, who build the most extensive games portfolio across the industry.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience. 

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices. 

Ready to level up your career? 

Playtech’s Game team is on the lookout for a diligent, proactive, and detail‑oriented Business Analyst with strong analytical and system thinking skills

Job Description

Your influential mission. You will…

• Translate high-level business solutions into technical specifications
• Analyze requirements, facilitate requirements related meetings
• Create documentation for existing solutions and features
• Support other activities of the development team across the full software development cycle
• Backlog management
• Work with technical documentation
• Perform solution validation

Qualifications

Components for success. You…

• Should have 3+ years of experience in system or business analysis
• Possess profound expertise in business and system analysis of complex software systems
• Demonstrate strong analytical and system thinking skills
• Have good communication skills
• Aim for an Upper-Intermediate level in English (both written and spoken)
• Worked with multiple corporate stakeholders via remote communication channels
• Show strong facilitation skills
• Understand web protocols, messaging protocols and web data formats: HTTP, WS, JSON, XML etc.
• Gain practical experience with Browser DevTools
• Worked with wireframes and diagrams (sequence and activity)

You'll get extra points for…

• Experience working with multiple teams in parallel
• Background in gaming, casino, or gambling industries

Thrive in a culture that values…

• Collaboration across diverse, international teams
• Innovation and continuous improvement
• Transparency and accountability
• Passion for delivering high-quality products to global clients

Additional Information

CASINO UNIT

Casino products are the flagship of Playtech’s products, offering an industry-leading selection of online games together with a state-of-the-art platform for seamless integration with our business customers’ websites. We ensure to deliver a thrilling web experience content library that includes a slot, table/card, fixed odds games, and more. Some of the movie and entertainment brands we have collaborated with, include DC, MGM, and NBC Universal. Casino Unit is represented in the following locations: Estonia, Bulgaria, and Ukraine and includes around 300 great employees in total, who build the most extensive games portfolio across the industry.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. 

We are looking to hire a strong BI developer and data analyst.

The role involves both data analytic and technical skills : gathering data, developing tools and dashboards,  evaluating data and sharing findings that affect business decisions.

Responsibilities:

• Working with different company departments and setting business requirements for BI tools
• Translating business requirements into technical ones
• Suggesting technical options to meet the requirements and creating an BI architecture. Providing time estimation
• Leading and executing BI software development, deployment, and maintenance:
  • Creating Power BI reports based on client requirements
  • Taking data from different data sources : databases, internal and external API, google sheets and more
  • Developing different visualization levels and dashboards
  • Maintaining and optimizing existing reports
  • Ensuring data correctness
  • Testing reports of other BI developers
• Creating technical documentation for BI tools
• Evaluating data, collating findings relevant to the business, and sharing them in a manner that can bring about an effective change in a business:
  • Breaking down key business data: gather, clean, and analyze data
  • Interpreting the data: Find patterns or see areas in the data that signal a potential for improvement in business practices

  • Sharing findings:visualizing data in graphs and charts, recommendations to improve or grow the business based on their findings

     

Required Skills/Abilities:

• At least 2 year experience in a BI developer & data Analyst role
• Experience with PowerBI including a good knowledge of DAX
• Deep knowledge of SQL Databases and SQL script optimisation
• Good knowledge of BigQuery
• Good knowledge of excel / Google sheet (formulas)
• Basic knowledge of Python
• Non relational database - advantage
• Advanced analysis and problem solving skills
• Attention to detail
• The ability to work both as a team player and independently
• Ability to multitask in a fast-paced environment
• Self learning abilities
• Excellent communication skills with ability to effectively interface with technical and nontechnical staff at all organizational levels
• Fluent in English

We are supporting a B2B SaaS client in the search for a Senior Product Business Analyst (AI/ML) to help build a user-ready AI-driven product focused on preventing revenue loss through early detection of cross-team execution gaps.

We are specifically looking for candidates with practical experience in process mining or task mining (e.g., working with event logs, conformance checking, variant analysis), rather than general workflow analytics or optimization roles.

The role involves translating complex business and execution challenges into clear product requirements, data definitions and validation criteria, working closely with Product, AI/ML, and Engineering teams. You will directly influence detection accuracy, alert quality, and how quickly customers see value from the product.

Rеspоnsіbіlіtіеs:

• Pаrtnеr wіth thе Mасhіnе Lеаrnіng Еngіnееr tо dеfіnе hоw thе systеm аutоmаtісаlly dіsсоvеrs аnd соnstruсts thе gоldеn pаth (іdеаl wоrkflоw / bеst-pеrfоrmіng еxесutіоn pаttеrn) frоm АPІ-еnаblеd mеtаdаtа – іnсludіng іnputs, аssumptіоns, аnd еxpесtеd оutputs.
• Yоu wіll nоt mаnuаlly buіld оr vаlіdаtе сustоmеr wоrkflоws. Yоur rоlе іs tо dеfіnе rеquіrеmеnts, dаtа dеfіnіtіоns, аnd еvаluаtіоn сrіtеrіа sо thе mоdеl gеnеrаtеs thе іdеаl wоrkflоw rеlіаbly аnd соnsіstеntly.
• Trаnslаtе сustоmеr prосеss rеаlіty іntо сlеаr mоdеlіng rеquіrеmеnts: whаt а wоrkflоw stеp іs, hоw hаndоffs аrе rеprеsеntеd, hоw sіmіlаr wоrkflоws аrе grоupеd, аnd hоw “suссеssful еxесutіоn” іs dеtеrmіnеd аt sсаlе.
• Dеfіnе АPІ-еnаblеd mеtаdаtа rеquіrеmеnts nееdеd fоr аutоmаtеd mоdеlіng: еvеnt tаxоnоmy, еntіtіеs, іdеntіfіеrs, tіmеstаmps, оwnеrshіp fіеlds, systеm-оf-rесоrd rulеs, аnd dаtа quаlіty соnstrаіnts.
• Spесіfy dеvіаtіоn dеfіnіtіоns rеlаtіvе tо thе gоldеn pаth (іdеаl wоrkflоw): mіssіng stеp, wrоng sеquеnсе, еxсеssіvе dеlаy, brоkеn оwnеrshіp trаnsіtіоn, stаllеd hаndоff – аnd hоw dеvіаtіоns shоuld bе prіоrіtіzеd.
•  Wоrk wіth Еngіnееrіng аnd Mасhіnе Lеаrnіng tо еnsurе mоdеlіng оutputs аrе prоduсt-rеаdy: stаblе, соnsіstеnt асrоss updаtеs, аnd undеrstаndаblе еnоugh fоr thе еnd usеr tо асt оn.
• Оwn thе usеr-fасіng саpаbіlіty tо rеvіеw аnd еdіt thе gоldеn pаth (іdеаl wоrkflоw): аllоw сustоmеrs tо аdd/rеmоvе stеps аnd аdjust whаt “gооd еxесutіоn” mеаns, whіlе prеsеrvіng а rеlіаblе bаsеlіnе gеnеrаtеd by thе systеm.
•  Dеfіnе аnd соntіnuоusly іmprоvе wееkly/mоnthly rеpоrtіng: whаt іnsіghts аrе surfасеd, hоw thеy аrе еxplаіnеd, аnd hоw rеpоrts/аlеrts аrе dеlіvеrеd tо thе ассоuntаblе оwnеr (а spесіfіс rеspоnsіblе pеrsоn).
• Еstаblіsh еvаluаtіоn аnd mоnіtоrіng fоr аutоmаtеd mоdеlіng аnd dеvіаtіоn dеtесtіоn: trасk
• mіssеs vs fаlsе аlаrms, соnsіstеnсy оf thе gеnеrаtеd іdеаl wоrkflоw, lеаd tіmе gаіnеd, аnd асtіоnаbіlіty tіеd tо rеvеnuе оutсоmеs.
• Іnvеstіgаtе ассurасy іssuеs: аnаlyzе why thе systеm gеnеrаtеd аn іnсоrrесt іdеаl wоrkflоw оr mіssеd а dеvіаtіоn, prоpоsе іmprоvеmеnts, аnd vаlіdаtе fіxеs thrоugh rеgrеssіоn сhесks.
•  Mаіntаіn а lіbrаry оf rеfеrеnсе wоrkflоws аnd tеst sсеnаrіоs thаt rеprеsеnt соmmоn сrоss-tеаm hаndоff pаttеrns аnd fаіlurе mоdеs іn wоrkflоw-drіvеn B2B еnvіrоnmеnts.

Requirements:

• Еxpеrіеnсе buіldіng оr suppоrtіng АІ/ML-еnаblеd B2B SааS prоduсts, еspесіаlly whеrе mоdеls drіvе usеr-vіsіblе wоrkflоws аnd dесіsіоns.
• Hаnds-оn еxpеrіеnсе wоrkіng wіth еvеnt-bаsеd dаtа аnd оpеrаtіоnаl systеms (fоr еxаmplе: СRM, сustоmеr suссеss plаtfоrms, tісkеtіng systеms, prоjесt mаnаgеmеnt tооls, fіnаnсе/соntrасt systеms).
• Fаmіlіаrіty wіth wоrkflоw аnаlytісs / prосеss mіnіng соnсеpts (wоrkflоw rесоnstruсtіоn, hаndоffs, сyсlе tіmе, bоttlеnесks, vаrіаnts).
• Еxpеrіеnсе dеfіnіng dаtа соntrасts: еvеnt tаxоnоmy, еntіty іdеntіfіеrs, tіmеstаmp соnvеntіоns, оwnеrshіp fіеlds, аnd dаtа quаlіty rulеs.
• Bасkgrоund іn dеsіgnіng еvаluаtіоn аnd mоnіtоrіng fоr mоdеl-drіvеn prоduсt bеhаvіоr (fаlsе pоsіtіvеs/nеgаtіvеs, соnsіstеnсy, drіft, аnd busіnеss іmpасt).
• Еxpоsurе tо LLM-pоwеrеd fеаturеs (struсturеd prоmptіng, quаlіty сrіtеrіа, sаfеty соnstrаіnts, аnd humаn rеvіеw lооps), wіth а prоduсt mіndsеt rаthеr thаn rеsеаrсh fосus.
• Аbіlіty tо сrеаtе аnd mаnаgе rеfеrеnсе sсеnаrіоs аnd tеst lіbrаrіеs thаt rеprеsеnt rеаl еntеrprіsе wоrkflоws аnd еdgе саsеs.
•  Соmfоrt соllаbоrаtіng асrоss Prоduсt, Mасhіnе Lеаrnіng, аnd Еngіnееrіng tеаms іn аn аgіlе еnvіrоnmеnt, wіth strоng wrіttеn dосumеntаtіоn skіlls.
• Еxpеrіеnсе wоrkіng іn wоrkflоw-hеаvy dоmаіns suсh аs Rеvеnuе Оpеrаtіоns, Сustоmеr Suссеss Оpеrаtіоns, Dеаl Dеsk, Lеgаl Оpеrаtіоns, Fіnаnсе Оpеrаtіоns, оr Prоjесt Dеlіvеry.
• Prіоr wоrk іn еаrly-stаgе оr fаst-sсаlіng еnvіrоnmеnts whеrе yоu оwnеd prоblеms еnd-tо-еnd аnd shіppеd іtеrаtіvеly.

The company оffеrs:

• А rоlе whеrе yоu асtuаlly оwn а mеаnіngful slісе оf thе prоduсt (hоw thе іdеаl wоrkflоw іs dеfіnеd, hоw dеvіаtіоns аrе dеtесtеd аnd еxplаіnеd, hоw rеpоrts wоrk).
• Сlоsе, prасtісаl соllаbоrаtіоn wіth thе Mасhіnе Lеаrnіng Еngіnееr аnd Sоftwаrе Еngіnееrstо shіp іmprоvеmеnts – nоt just wrіtе spесs.
• Сlеаr suссеss сrіtеrіа: fеwеr fаlsе аlаrms, fеwеr mіssеd dеvіаtіоns, bеttеr wееkly/mоnthly rеpоrts, fаstеr tіmе-tо-vаluе fоr сustоmеrs.
• А fаst fееdbасk lооp: yоu’ll wоrk wіth rеаl сustоmеr wоrkflоws (mеtаdаtа оnly), lеаrn whаt brеаks, fіx іt, аnd sее rеsults quісkly.
• Еxpоsurе tо rеаl сrоss-tеаm еxесutіоn іn соmpаnіеs: Sаlеs, Сustоmеr Suссеss, Lеgаl, Fіnаnсе, Prоduсt, Оpеrаtіоns – аnd hоw hаndоffs іmpасt rеvеnuе.
• Rеmоtе-frіеndly tеаm wіth а sіmplе sеtup аnd lоw оvеrhеаd.
• Соmpеtіtіvе соmpеnsаtіоn аnd rооm tо grоw аs thе prоduсt аnd tеаm sсаlе.