Jobs

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group - a global award recognizing companies with strong cultures and outstanding workplace environments.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a Customer Support Representative who will help maintain high-quality service standards and provide fast, efficient support in a dynamic, high-load environment.

Work schedule:

• 2/2 working shifts;
• 12-hour shifts. Day shift: 7:00 AM - 7:00 PM. Night shift: 7:00 PM - 7:00 AM. Latvia time;
• Includes night shifts and weekends.

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

You will:

• Communicate with users via live chat (90%) and email (10%);
• Handle multiple chats simultaneously;
• Support users with account-related questions, payments, bonuses, and general platform usage;
• Resolve customer issues in a timely and efficient manner;
• Follow internal guidelines and quality standards.

About you:

• English level B2+ (C1 preferred);
• 6+ months of experience in Customer Support or other customer-facing roles;
• Typing speed 45+ WPM;
• Strong computer skills (fast navigation, multitasking, basic Excel);
• Ability to work in a fast-paced environment;
• Strong communication and problem-solving skills;
• Attention to detail and ability to learn quickly;
• Flexibility with schedule (night shifts and weekends required).

Working at EverHelp means:

• Opportunity to work with an international product;
• The possibility to work fully remotely;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Send us your CV and join EverHelp.

We are looking for an experienced Unreal Engine Engineer to lead a small team of two Unreal developers and take full ownership of a production-stage Unreal Engine–based application used in e-commerce by real customers. This is a client-facing, high-impact product in which stability, visual quality, and performance directly affect the user experience.

The role combines hands-on Unreal development with technical leadership. You will also work as part of a cross-functional product team, collaborating closely with front-end and back-end engineers to ensure seamless integration between Unreal Engine and the rest of the application stack.

YOE: 5 years

Core Requirements:

• C++ Unreal development experience
• Experience compiling Unreal Engine from source
• Strong understanding of Unreal Engine architecture, Blueprints, and optimization for production use
• Proven ability to own and maintain a live Unreal Engine-based product
• Demonstrated experience leading or mentoring other developers
• Ability to make architectural and technical decisions that ensure stability, scalability, and performance
• Comfort working in a cross-functional team with front-end, back-end, and business stakeholders
• Oversee the coverage of existing and new functionalities with autotests
• Perforce version control
• Ukrainian/russian language is needed to communicate with the team
   

Nice to Have:

• Online game development and support 
• 3D modeling or visualization (3ds Max, Maya, Blender, etc.)
• Rendering engines (V-Ray, Corona, etc.)
• WebGL 
• Python or other scripting languages

• English language knowledge, sufficient for technical collaboration

   

Responsibilities:

• Lead and oversee the Unreal Engine development team (2 developers)
• Ensure stability, performance, and scalability of the production UE application
• Lead the effort to implement a public API for UE application
• Act as the Unreal Engine representative in a cross-functional product team
• Collaborate closely with front-end and back-end developers to align architecture and integrations
• Develop and improve tools for 3D asset assembly and scene management
• Work with content creators and artists to achieve optimal asset integration and visual fidelity
• Identify and automate repetitive or inefficient workflows
• Maintain and evolve the automated rendering and image production pipeline
• Continuously analyze and optimize memory usage, load times, and rendering performance
• Prototype and implement a new product hypothesis in collaboration with other product team members
• Provide technical feedback, documentation, and process improvements
• Automated application and asset update to the latest stable UE version on a yearly basis.
   

Expectations:

• Work remotely with consistent availability during core hours or from the office in Warsaw.
• Communicate proactively with the team and management about progress, blockers, and priorities
• Coordinate Unreal development efforts with front-end and back-end teams
• Manage personal and team workload effectively, ensuring delivery reliability
• Identify and drive improvements across technology, process, and pipeline
• Maintain transparency on issues and deadlines

We are a real estate lead generation platform.

Every month, we generate 3,000–5,000 homeowner leads (people who fill out a form indicating potential interest in selling their property).

We sell these leads to real estate investors (wholesalers, fix & flip, buy & hold, lenders).

2. The problem we are solving

Right now, the system is inefficient in 3 major ways:

1. Low contact rate

• ~60% of leads do not answer investor calls
• Result: wasted acquisition cost, poor investor experience

2. Poor qualification

• Not all leads are real sellers
• Many are low intent, unmotivated, or just exploring

3. Wrong investor matching

• Leads are distributed without deep understanding of:
  • seller situation
  • best exit strategy

👉 Result:

• lower conversion rates
• refunds / dissatisfaction from investors
• lost revenue

3. What we want to build

We are building an:

AI-powered Lead Qualification & Routing System

This is not just an AI caller.

This is a full decision-making layer that:

1. Contacts the lead
2. Qualifies the seller
3. Scores intent
4. Matches them with the right type of investor

4. Your role

You will own the design and implementation of this system.

This includes both:

• technical architecture
• logic of how decisions are made

5. Core components you’ll build

1. AI Calling Agent (Voice SDR)

• Automatically calls new leads
• Handles conversations naturally
• Collects key seller information

Goal:
→ maximize contact rate & engagement

2. Qualification System

Extract and structure:

• Motivation (why sell?)
• Timeline (urgent vs future)
• Property condition
• Price expectations

Output:
→ structured data + qualification tags

3. Lead Scoring Model

Classify leads into:

• High intent (ready to sell)
• Medium intent (nurture)
• Low / no intent
• Invalid / spam

Goal:
→ increase quality of leads delivered to investors

4. Intelligent Lead Routing

Match each seller with the best investor type:

Examples:

• Distressed property → wholesaler
• Good condition → retail / fix & flip
• Financial need → lending / financing

Goal:
→ maximize deal probability per lead

5. Multi-Touch Follow-Up System

If the lead doesn’t respond:

• Retry calls (timing optimization)
• SMS follow-ups
• Voicemail drops

Goal:
→ extract maximum value from every lead

6. Optimization Layer

• A/B testing call scripts
• Improving prompts
• Tracking conversion metrics

Goal:
→ continuously improve performance

6. What success looks like

Within 2–3 months, we expect measurable improvements:

• Contact rate: +30–50%
• Qualified leads: +25%+
• Revenue per lead: +20–40%
• Lower refund rate from investors

7. What matters most

This role is NOT about:

• building “cool AI demos”
• experimenting without outcomes

This role IS about:

• driving revenue through better decisions
• improving conversion across the funnel
• building systems that actually work in production

8. What we expect from you

• Ability to design end-to-end systems (not just components)
• Strong understanding of LLM-based workflows
• Experience with conversational / voice AI (or strong ability to learn fast)
• Product thinking (conversion, funnels, trade-offs)
• Ownership mindset

9. First milestone (very important)

Your first goal:

Launch a working AI calling + qualification MVP
that improves contact rate and produces structured lead data.

Speed matters more than perfection.

Fozzy Group is one of the largest trade industrial groups in Ukraine and one of the leading Ukrainian retailers, with over 700 outlets all around the country. It is also engaged in e-commerce, food processing & production, agricultural business, parcel delivery, logistics and banking.
 

The Foodtech team is looking for a Data Scientist to develop the Operational Analytics function for a fast growing food delivery business. In this role, you will focus on time series forecasting, regression modeling, simulation modeling, and end-to-end machine learning pipelines to support resource planning and operational decision-making.

You will be responsible for developing simulation-based models that serve as a foundation for a digital twin of operational processes, enabling scenario analysis, stress testing, and what-if simulations for capacity planning and operational optimization.

You will work closely with product, engineering, and operations teams to transform data into measurable business impact through production-ready ML and simulation solutions.
 

Job Responsibilities:

• Develop and implement time series forecasting models for resource planning (demand, capacity, couriers, delivery slots, operational load);
• Build regression and machine learning models to explain key drivers and support operational decisions;
• Apply a wide range of time series approaches from classical models (SARIMA, ETS, Prophet) and ML models (GB) to modern Deep Learning models (LSTM, Temporal CNNs, Transformers for TS);
• Design, build, and maintain end-to-end automated ML pipelines, deploy and operate models in production using AWS SageMaker;
• Orchestrate training and inference workflows with Apache Airflow;
• Analyze large-scale operational datasets and convert results into insights, forecasts, and actionable recommendations;
• Collaborate with product managers, engineers, and operations teams to define business problems and validate analytical solutions;
• Monitor model performance, forecast stability, and business impact over time.
   

Requirements:

• Bachelor’s Degree in Mathematics / Engineering / Computer Sciences / Quantitative Economics / Econometrics;
• Strong mathematical background in Linear algebra, Probability, Statistics & Optimization Techniques;
• At least 2 years working experience on Data Science;
• Experience of the full cycle of model implementation (data collection, model training and evaluation, model deployment and monitoring);
• Ability to work independently, proactively, and to decompose complex problems into actionable tasks.
   

Skills:

• Strong proficiency in Python with solid application of object-oriented programming (OOP) principles (modular design, reusable components, maintainable code);
• Solid experience in time series forecasting and regression modeling;
• Practical knowledge of:o Classical and ML forecasting techniques;
  o Statistical methods (hypothesis testing, confidence intervals, A/B testing);
• Advanced SQL skills (window functions, complex queries);
• Experience building automated ML pipelines;
• Understanding of MLOps principles (model versioning, monitoring, CI/CD for ML).
   

Nice to have:

• Hands-on experience with AWS SageMaker (training jobs, endpoints, model registry);
• Experience with Apache Airflow for data and ML workflow orchestration;
• Knowledge of Reporting and Business Intelligence Software (Power BI, Tableau);
• Experience working with large-scale production data systems.
   

What We Offer:

• Competitive salary;
• Professional & personal development opportunities;
• Being part of dynamic team of young & ambitious professionals;
• Corporate discounts for sport clubs and language courses;
• Medical insurance package.

PayDo, a fast-growing FinTech company, is looking for a passionate and results-oriented Head of Sales to drive our commercial strategy and accelerate growth across key business verticals. This is a high-impact leadership role focused on shaping a high-performance sales culture, expanding our B2B client base, and scaling our revenue—particularly within our core acquiring and payment processing services.

As a strategic leader, you will own the full sales lifecycle, inspire and develop a strong team, and work cross-functionally to ensure our go-to-market efforts align with broader company objectives.

Your regular tasks

• Lead, mentor, recruit and inspire a high-performing sales team setting clear goals and expectations
• Foster and ensure a dynamic and high-performing sales culture
• Own and drive the sales pipeline, by monitoring sales and lead generation managers’ KPIs and OKRs, ensuring consistent revenue growth, customer acquisition, and monthly sales targets.
• Actively engage in direct sales activities — performing cold outreach, nurturing key prospects, and driving new business opportunities yourself.
• Take ownership of the business customer lifecycle: cold outreach, negotiating, and closing
• Work with Marketing, Risk, Account Management and Product Development teams to implement initiatives
• Ensure that all sales activities comply with relevant regulatory requirements and company policies
• Ensure initiatives are reflective of the goals, and priorities of other company divisions as appropriate
• Recommend improvements to sales strategies based on data and competitor analysis
• Demonstrate ability to deliver results under pressure and adapt to changing business requirements; ability to plan, organise, and manage multiple priorities
• Maintain fluency with technology trends shaping the Fintech market
• Manage key referral partner relationships

Skills & expectations

• Minimum of 3 years of progressive experience in sales leadership roles, with a demonstrable track record of successfully building, mentoring, and managing high-performing sales teams
• Extensive experience in the full B2B sales lifecycle, from lead generation and negotiation to successful deal closure with business customers
• Prior experience within the FinTech industry, particularly at Electronic Money Institutions (EMI) or Payment Service Providers (PSPs)
• Strong analytical skills with experience in conducting market landscape analysis, identifying USPs, defining target audiences, and assessing competitors to inform sales strategies
• Expertise in setting, monitoring, and achieving sales KPIs and OKRs, coupled with experience in developing effective sales motivation and compensation plans
• Excellent collaboration skills, with a proven ability to work effectively with Marketing, Risk, Account Management, and Product Development teams to drive initiatives
• An advanced (C1) level of English proficiency, Native Ukrainian or Russian language

We work in a result-driven culture. You will fit in if you:

• Own your work with no excuses.
• Take initiative and act before being told.
• Deliver results that make a real impact.
• Solve problems quickly with practical solutions.

What we offer:

• Annual Learning & Development Budget – invest in your growth with dedicated funds for courses, training, and certifications.
• Regular Performance Reviews Based on KPIs – for your professional growth.
• Transparent career growth – with opportunities to achieve Lead roles within 1 year, Head roles in 2 years, and even C-level within 4 years, based on exceptional performance.
• Innovation Financial Rewards – share your ideas through our PayDo Ideas Hub and earn extra bonuses.
• Paid Vacation – with the flexibility to transfer unused days to the next year or receive compensation.
• Paid Sick Leave – available to cover medical needs and emergencies.
• Public Holidays tailored to your country’s calendar.
• Flexible Payout Options – PE accounts or popular e-wallets.

Become part of a global team redefining FinTech. Your expertise, passion, and ideas will shape the future of payments with PayDo!

We’re looking for an energetic and organized Marketing Manager to support our marketing activities across two products. This is a role for someone who is eager to grow, enjoys dynamic work, loves coordinating projects, and feels confident turning ideas into clear, structured execution.

WHAT DRIVES US:

✨ Clients First – Their success is our top priority

✨ Ownership – We take responsibility and follow through until the job is done

✨ Flexibility – We value people who think flexibly and stay open to new ways of doing things

✨ Growth Mindset – We learn, innovate, and welcome new ideas.

If these values sound like you, chances are you’ll thrive in our team

MAIN RESPONSIBILITIES:

• Collaborate with CMO and execute marketing activities according to the plan
• Coordinate tasks between SMM, designers, copywriters, and external contractors
• Monitor marketing performance and prepare monthly reports
• Manage content schedules, track progress, and ensure timely delivery
• Work on social media activities, PR tasks, and partnerships.
• Coordinate and manage preparations for offline conferences and industry events

• Participate in brainstorming and contribute ideas for content and promotions

   

WHAT YOU BRING:

• 1,5+ years of experience in marketing
• Understanding of digital marketing tools and analytics
• Initiative, creativity, willingness to develop within the company
• Experience with AI tools
• Hands-on experience in a specific marketing area would be an advantage
• Good communication and organizational skills

• English level: Upper-Intermediate

   

WE OFFER:

🌍 Remote work from anywhere

⏰ Full-time

🌴 Unlimited paid vacation days 🤒 10 paid sick days

🗣 English classes

🎁 Presents from the company

We are a fast-growing affiliate marketing company working with major advertising platforms.

We are looking for a Farmer – a specialist who can manage farming and warm-up of advertising accounts, actively test new approaches, and lead the farming team. Our processes are already well established, so your main focus will be testing new approaches and working with complex platforms.

MAIN RESPONSIBILITIES:

• Oversee all farming stages: from supply purchase to final readiness for delivery
• Manage the work of the farming department (2 people)
• Distribute tasks among farmers and monitor KPIs
• Continuously test new approaches, especially to difficult platforms
• Assist the Support team with client requests/issues
• Manage the resources needed: proxies, tools, docs, etc.
• Continuously search for and test new suppliers of accounts, logs, and proxies
• Calculate required budgets and farming costs; propose optimal configurations.
• Prepare reports, keep databases up to date

WHAT YOU BRING:

• Deep understanding of ad account farming and warm-up processes (Bing / Taboola/ Outbrain / Google / TikTok)
• Ability to research, test new approaches, and evaluate results effectively
• Experience leading a team in farming or related areas
• Ability to analyze performance metrics, costs, and scaling potential.
• Tech proficiency and the ability to navigate technical setups and tools
• Intermediate English level.

WE OFFER:

🌍 Remote work from anywhere

⏰ Full-time or Part-time

🌴 Unlimited paid vacation days

🤒 10/5 paid sick days

🗣 English classes

🎁 Presents from the company

CrunchCode — міжнародна сервісна ІТ-компанія з досвідом близько 7 років у розробці вебсервісів і вебзастосунків. Ми працюємо у форматах staff augmentation (outstaff) та outsourcing і підключаємо спеціалістів до проєктів клієнтів у довгостроковій моделі співпраці.

Ми працюємо переважно з проєктами в доменах логістики (включно з last mile),e-commerce, fintech та банкінгу, а також enterprise-рішеннями.
Для нас важливо, щоб проєкт був “чистим” і зрозумілим з точки зору етики та цінності для користувачів.

Ми принципово не беремо проєкти, пов’язані з:
● gambling / гемблінгом,
● adult-контентом та порнографією,
● шахрайством або будь-якою розробкою, що спрямована на обман чи маніпуляції.

What We Offer:
● Fully remote work
● Long-term, stable project
● High level of autonomy and trust
● Minimal bureaucracy
● Direct impact on business-critical logistics systems
● Long-term engagement, not a short-term contract.

Project:
Duration: Until end of 2026 (extension highly probable)

Tech Stack:
SQL, JSON, Azure DevOps, Databricks, Python/PySpark, Azure Data Lake, Azure SQL

Requirements (Must-have):
- Fluent English (spoken and written)
- Strong manual testing experience (functional and regression)
- Solid SQL skills — writing and executing queries for data validation
- JSON handling — understanding structure and validating payloads
- Experience with manual testing of data pipelines and basic ETL/ELT understanding
- Azure DevOps — creating test cases, test runs, defect documentation
- Strong experience with Databricks Notebooks and Python/PySpark
- Strong communication skills, adaptable, flexible, and proactive personality

Responsibilities:
- Create and execute test cases for manual functional and regression testing
- Validate end-to-end data flows and data pipelines (ETL/ELT)
- Write and execute SQL queries for data validation
- Validate JSON payloads and data structures
- Document defects and test runs in Azure DevOps
- Collaborate with engineering and data teams to ensure data quality
- Adapt to evolving project requirements and communicate proactively

Nice to Have:
- Azure Data Lake / Blob Storage — reading and inspecting files
- Azure SQL — running queries for validation
- Basic Python knowledge for simple data checks (non-automation)

Hiring Process:
- Intro call
- Technical discussion
- Offer
Start: ASAP

We’re building a high-load P2P payment system already in production, processing thousands of transactions daily.
Now we’re looking for a Senior Software Engineer to help us scale, optimize performance, and reach our next milestone with 99.99% SLA.

💻 Tech Stack:

Backend: PHP 8.1, Laravel 10, MySQL 8.0, RabbitMQ, Redis, Hexagonal Architecture
Frontend: Laravel Livewire (+ Vue.js / React.js for checkouts)
Infrastructure: Docker, Bitbucket, Laravel Envoyer, Google Cloud
Tools: Jira, Confluence, Postman

💼 What you’ll do:

• Improve system scalability, stability, and security
• Design and optimize architecture & data flows
• Develop new features and enhance existing APIs
• Identify bottlenecks and optimize performance
• Implement and maintain testing processes
• Support production systems and ensure reliability
• Contribute to technical documentation

🔥 Requirements:

✔ Strong PHP (OOP) expertise
✔ Deep knowledge of Laravel / Symfony
✔ Solid experience with MySQL (indexes, transactions, ACID)
✔ Experience with testing (unit, integration)
✔ Understanding of security (SQL injection, XSS, CSRF, etc.)
✔ Experience with Docker, CI/CD basics
✔ Knowledge of SOLID, design patterns, DDD basics
✔ Understanding of microservices & system architecture
✔ Agile (Scrum/Kanban) experience
✔ Basic frontend skills (Vue.js / React.js)

⭐️ Nice to have:

• Google Cloud / Kubernetes
• Experience with RabbitMQ / queues
• DDD / Hexagonal Architecture
• CI/CD pipelines (Bitbucket / GitLab)

Role Overview:

We are looking for a Middle to Senior AI Developer with experience in voice systems and telephony technologies. The ideal candidate will be responsible for developing, integrating, and maintaining AI-driven voice solutions, including call automation, voice assistants, and communication platforms.

Key Responsibilities:

• Develop and maintain AI-powered voice systems and call automation solutions
• Integrate AI models (LLMs, speech-to-text, text-to-speech) into telephony platforms
• Work with VoIP infrastructure to build scalable communication systems
• Design and implement APIs and integrations with third-party services
• Collaborate with cross-functional teams (Support, Product, and Engineering)
• Troubleshoot and optimize system performance and call quality

• Ensure reliability, scalability, and security of voice-based systems

   

Experience and Skills Needed:

• 3+ years (Middle) / 5+ years (Senior) of relevant experience
• Hands-on experience with VoIP technologies and protocols
• Strong experience with:
  • Asterisk
  • FreePBX
  • Kamailio
  • Twilio
• Experience integrating AI solutions (LLMs, speech recognition, voice synthesis)
• Experience working with APIs and real-time systems
• Good understanding of system architecture and backend development

• Strong problem-solving and debugging skills

   

Additional Qualifications:

• Experience with mobile platforms (Android, iOS)
• Experience developing or supporting voice bots and AI-driven assistants
• Familiarity with AI workflows, prompt design, and automation processes

• Exposure to cloud-based infrastructure and scalable system design

   

Soft Skills:

• Strong communication skills
• Ability to work independently and collaboratively
• Proactive, solution-oriented mindset

• English proficiency: Upper-Intermediate( B2) or higher

   

Equipment requirements: high-speed Internet (50 Mbps upload and download speeds), noise-cancelling headset (headphones, a microphone), high quality video conferencing camera to participate with clients and company management.

Academic requirements: Bachelor's Degree from a recognized University. Preferences will be granted to candidates with Higher Masters accreditation or Certification in Engineering.

Please ensure your CV or supporting documentation and copy of your diploma and grade transcripts aligns the requirements for this posting.

Higher consideration would be granted to individuals that have completed AI certification, particularly those with experience in Claude Code (Claude 4.7) and its related tools and ecosystem!

If you are interested in this opportunity, we encourage you to apply now.

Middle SEO Specialist IGaming

Full-time | Remote | Flexible Schedule

A few words about us:

&Flint is a young and ambitious team of digital marketing professionals focused on helping client businesses reach new heights. We believe our clients are the driving force behind our success, and we deeply value their trust and investment in our services.
Over 75 partners have already chosen to work with us — and we’re just getting started.

Our core expertise lies in delivering comprehensive and up-to-date solutions within the iGaming niche. We build our own content platforms and have been generating high-quality local SEO traffic for over two years now.
Our portfolio includes 50+ successful projects across diverse markets — including Europe, South America, Canada, Asia, and the CIS.

As we continue to scale, we're looking for a Middle SEO Specialist who is ready to take on challenges, tackle non-trivial SEO tasks, and drive the growth of our projects.

What we expect from you:

• 2+ years of SEO experience
• English level B2 or higher (communication with some clients may be in English); knowledge of other languages is a big plus
• Strong understanding of search engine algorithms, ranking factors, and the impact of Google updates
• Experience working with WordPress
• Proven SEO cases in iGaming, Betting, Adult, Payday Loan, Dating, or Forex niches
• Proficiency in SEO and marketing tools (Google Search Console, Ahrefs, Screaming Frog, etc.)
• Analytical thinking and ability to conduct deep competitor research
• Strong communication skills
• Ability to handle large volumes of information and organize/automate processes using Google Spreadsheets and Docs
• Understanding and implementation of link-building strategies through various methods
• We're looking for an engaged and proactive teammate, not just a task executor :)

Would be a plus:

• Experience in high-competition niches targeting Western markets
• Product-based SEO experience
• Experience automating routine SEO tasks
• Experience with multilingual sites
• Ability to build data-driven strategies and budget planning
• Russian, Ukraine

Key responsibilities:

• Market and competitor analysis, including keyword and intent research
• Developing and executing project SEO strategies
• Creating detailed briefs for developers, copywriters, and link builders
• On-page and off-page optimization
• Identifying new traffic acquisition methods and suggesting improvements for conversion rates

What we offer:

• Competitive salary fixed in foreign currency, with regular performance reviews
• Full-time employment with a flexible schedule
• A collaborative and motivated team ready to support and help when needed

Wroclaw, Poland or remote

Requirements

• 2+ years as Success or Account Manager in an IT outsourcing company
• Understanding of SDLC
• C1 English level or above
• “Troubleshooter” attitude
• Optimist, strong communication skills
• Stress-resistant, self-organized

Responsibilities

• Build and maintain strong, long-lasting client relationships
• Collect workload and forecasting information from clients
• Understand the needs and priorities of the customer to develop upsell cases
• Take care of the account data accuracy and documentation
• Collect regular client feedback and ensure a high level of satisfaction throughout the service lifecycle
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Submit and maintain documentation in internal system
• Prepare reports on account status
• Collaborate with PM/TL/CTO team to identify any growth opportunities
• Assist with challenging client requests or issue escalations as needed
• Collaborating with internal departments to facilitate client need fulfillment
• Resolving complaints and preventing additional issues by improving processes
• Acting as a client advocate with a focus on improving the buyer experience
• Working with receivables

We offer

• Budget for Medical Insurance
• Budget for Wellbeing
• Paid vacation
• Paid sick leaves
• “Synebo talk” internal educational program
• English lessons / Poland lessons offline in Wroclaw office
• Team building activities online/offline
• Regular cultural events

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Full-stack developer to join one of our clients' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities:

•Develop, optimize, and maintain Next.js-based front-end applications with pixel-perfect UI and high

performance across all 6 portals

• Build and maintain NestJS-based APIs, microservices, and scalable back-end architecture with

Prisma ORM

• Own Prisma migration workflows - schema changes, migration generation, seeding, and

coordination with QA on data integrity

• Deploy and manage infrastructure on AWS and Google Cloud Platform (dual-cloud architecture)

• Implement and maintain multi-tenant architectures with tenant isolation at the code level - each

portal has distinct user roles and data access patterns

• Use Claude Code as your primary AI-assisted coding tool to accelerate development, generate code,

debug, and refactor

• Leverage Cursor as a secondary AI IDE for rapid iteration and code exploration

• Orchestrate and configure sub-agents within Claude Code for complex multi-step development tasks

(test generation, documentation, migration scripts, code reviews)

• Build MCP (Model Context Protocol) integrations to connect AI tooling with platform data sources and

workflows

• Write code that passes SonarCloud quality gates on first push - understand code smell resolution,

quality gate criteria, and static analysis compliance (4,484+ issues being burned down in waves)

• Respond to and address feedback from 5 PR review bots (Devin, Bugbot, Codex, Copilot, Augment)

in addition to human reviewers

• Work on front-end aspects including data extraction tools, dynamic scheduling, dynamic pricing, and

workflow automation interfaces

•Optimize application performance for millions of concurrent users - efficient database queries,
connection pooling, caching strategies (Redis/ElastiCache), lazy loading, and code splitting
• Design and implement scalable data access patterns - pagination, cursor-based queries, read
replicas, and query optimization for high-throughput workloads
• Build systems that handle tens of millions of sessions without degradation - connection management,
rate limiting, graceful degradation, and horizontal scaling patterns
• Profile and resolve performance bottlenecks across the full stack: frontend rendering, API response
times, database query plans, and cache hit ratios
• Collaborate closely with designers, product managers, and QA to deliver features rapidly
• Contribute to the Marcia Enabled ecosystem - building AI-powered features across the platform

Job requirements

•AI-Assisted Development (Critical): Proven, daily experience using Claude Code (or equivalent

agentic coding tool) as your primary development environment. You must demonstrate fluency in

prompt engineering for code, sub-agent orchestration, multi-file refactoring via AI, and AI-driven test

generation.

• Claude Code & Sub-Agents: Hands-on experience configuring and using sub-agents for parallelized

tasks - writing tests, generating docs, running migrations, and reviewing PRs via AI.

• Cursor / AI IDE: Comfortable using Cursor as a secondary tool for code exploration, inline

completions, and rapid prototyping.

• Strong JavaScript/TypeScript and Next.js expertise (App Router, Server Components, Suspense)

• Deep proficiency with NestJS for backend API development, microservices patterns, and Prisma

ORM (schema design, migrations, seeding)

• Scale & Performance (Critical): Proven experience building and optimizing applications serving

millions of users with high concurrency. You must understand database query optimization,

connection pooling, caching strategies, horizontal scaling patterns, and how to profile and resolve

bottlenecks across the full stack.

• Cost Optimization: Experience identifying and reducing unnecessary cloud spend, optimizing

database costs, right-sizing infrastructure, and writing efficient code that minimizes compute and

memory consumption at scale.

• Proficiency with AWS services (ECS, Lambda, S3, CloudFront, RDS, SQS) and Google Cloud

Platform (GKE, Cloud Run, BigQuery, Cloud Functions)

• Experience in multi-tenant front-end and back-end architecture with tenant isolation

• Redis/ElastiCache for caching and session management (this is core infrastructure, not optional)

• pnpm monorepo experience - the codebase is a monorepo with pnpm workspaces. This is a daily

workflow requirement

• SonarCloud compliance - understanding quality gates, code smell categories, and writing clean

code that passes static analysis

• Proficiency with CI/CD pipelines (GitLab CI, GitHub Actions) and deployment automation

• Comfortable with remote development environments - developers work on EC2 dev boxes accessed

via Tailscale VPN, not local machines. SSH-based workflows required

• Experience with real-time features: Socket.io, Redis, BullMQ

• Security hygiene: IP allowlists, secret scanning, and push protection are enforced at the GitHub org

level. Pushing secrets triggers alerts. Security consciousness is non-negotiable.
 

Nice-to-Have Skills:

• Experience building or integrating MCP servers and tools

• Background in LLM integration (API calls, prompt management, token optimization)

• Exposure to serverless architecture and microservices integration on AWS/GCP

• Experience in healthcare/veterinary/scheduling-heavy applications

We are seeking a Firmware Engineer to contribute to the design and development of embedded firmware for our advanced DC/DC power conversion ICs.
In this role, you will create control firmware for a family of MCU-based digital power
controllers for various DC/DC power supply topologies. This will enable real-time control,
configuration, and communication with external systems through serial protocols such as
I2C, PMBus and UART.
If you have a strong foundation in embedded systems programming and are eager to learn
and grow your skills, we’d love to hear from you!

Responsibilities:
As part of this role, you will:
— Write and test embedded firmware for power IC applications using C.
— Implement real-time control and configuration firmware for embedded systems.
— Interface with serial communication protocols such as I2C, PMBus, and UART.
— FW development for peripherals such as ADC, DAC, and communication interfaces.
— Assist in debugging and validating embedded firmware with mixed-signal hardware in
a lab environment.
— Collaborate with hardware and software engineers to ensure seamless functionality.
— Create and maintain documentation, including feature descriptions, user guides, and
firmware design specifications.
— Contribute new ideas for firmware improvements and participate in code reviews to
maintain quality standards.

Qualifications:

— You are a hands-on engineer with a strong interest in embedded firmware development.
You are best equipped for this role if you have:
— BS or MS in Electrical Engineering, Computer Science, or related field.
— 4+ years of experience in embedded firmware development.
— Proficiency in C programming for embedded systems.
— Familiarity with serial communication protocols such as I2C, UART, or PMBus.
— Basic understanding of mixed-signal systems (combining analog and digital
components).
— Lab experience for debugging firmware with hardware circuits.
— Familiarity with version control systems (e.g., GIT) and debugging tools like JTAG.- Strong problem-solving skills and the ability to work in a collaborative team
environment.
— Good written and verbal communication skills in English language.

Preferred Skills (Nice to Have):
— Know-how and experience in DCDC power conversion systems.
— Experience with version control systems like GIT.
— Proficiency with JTAG debuggers and debugging firmware systems.
— Familiarity with bare-metal, RTOS environments, and device drivers.
— Programming experience with Python.
— Expertise in serial communication protocols such as I2C, PMBus, and UART.
— Experience with bug tracking systems like JIRA.

Deviark is an international software development company specializing in IT consulting, project management, and software development.

Our mission is to provide our clients with solutions that help them succeed. We work at the highest level of quality and productivity.

Our team is expanding, and we are looking for new talent. This time, we are actively looking for a C/C++ Engineer with embedded firmware testing experience

A Firmware Verification Engineer would be responsible for validating and testing embedded firmware running on semiconductor products and microcontrollers. The role focuses on ensuring that firmware meets functional requirements, quality standards, and system specifications before product release.

Key responsibilities include:

• Developing and executing firmware test plans and test cases.
• Performing functional, integration, and regression testing on embedded systems.
• Creating automated test scripts and frameworks to improve test efficiency.
• Testing firmware on hardware platforms and evaluation boards.
• Debugging issues and performing root-cause analysis in collaboration with firmware and hardware teams.
• Documenting test results, reporting defects, and supporting continuous improvement of verification processes.

The position requires knowledge of embedded systems, microcontrollers, debugging tools, and programming languages such as C or Python, as well as the ability to work closely with cross-functional engineering teams.

If you recognize yourself in the description, send your resume as soon as possible. If your experience is relevant to the position, our recruiter will contact you within 5 working days.

Join us and become a part of our Deviark Team of Professionals!