Jobs at Djinni

8093
  • · 73 views · 16 applications · 25d

    Account manager (Internet traffic)

    Full Remote · Worldwide · 3 years of experience · Upper-Intermediate
    We're digital marketing experts that continue to explore creative methods to engage more meaningfully with users. Beneath the digital layers and conversions, we’re built on human connections. We invite you to a new role as an Account manager. Your...

    We're digital marketing experts that continue to explore creative methods to engage more meaningfully with users.

    Beneath the digital layers and conversions, we’re built on human connections. We invite you to a new role as an Account manager.

     

    Your territory

     

    As part of our Marketing agency, you will:

     

    Own the Agency advertising efforts for our clients across Europe, the US, Canada, and our international markets

    Сommunication with clients and building relationship

    Develop marketing strategies in partnership with our Sales department

    Apply PPC best practices for ads of our clients

    Monitor, analyze, and report on performance metrics, sales, and marketing performance, and a regular frequency in order to allocate spending to the best performers

    Partner with our Communications & Design teams to develop messaging and brand assets compliant with brand guidelines and standards our clients

    Bring in your ideas and improvements to actively contribute to the company's success. You will never hear "…because we always did it like that" again.

    Continuously develop yourself personally and professionally. You will take ownership of areas that strengthen your potential and you will be able to attend workshops to learn new skills according to your experience and interests.

     

    Your profile

     

    Key requirements:

     

    Minimum 3 years of experience in managing to advertise

    Very good understanding of ads on the Internet

    Strong analytical skills

    Ability to make data-based decisions

    Very good English skills

     

     

    Does this sound like you?

     

    Hands-on, with a very entrepreneurial mindset and comfortable in a high-paced environment

    Striving to learn and become an expert in social media continuously

    Proactive and creative

    Willing to come and work remotely with our fantastic team in Europe or Kyiv.

    Working time

    11 am - 20 pm

    12 pm - 21 pm

    13 pm - 22 pm

    More
  • · 26 views · 3 applications · 5d

    IT Recruiter

    Full Remote · Worldwide · 1 year of experience · Upper-Intermediate
    About OnHires OnHires is a global recruitment and staffing company helping fast-growing businesses scale by hiring top tech talent. Our model is team-based: recruiters and sourcers work closely together to deliver outstanding results for our clients. We...

    About OnHires
    OnHires is a global recruitment and staffing company helping fast-growing businesses scale by hiring top tech talent. Our model is team-based: recruiters and sourcers work closely together to deliver outstanding results for our clients.
     

    We are currently looking for a skilled IT Recruiter to join our team.

    This role is client-facing and does not include sourcing responsibilities. The recruiter acts as a recruitment process owner, leading candidate interviews and client communication, while partnering with a dedicated sourcer who handles the talent search.

    What you will do:
    ▪️ Own the full recruitment cycle (excluding sourcing): screening, interviewing, evaluating, and presenting candidates;
    ▪️ Act as the main point of contact for clients – consult them, manage expectations, and provide market insights;
    ▪️ Collaborate closely with sourcers to align on hiring needs and profiles;
    ▪️ Lead candidate interviews and assess technical/cultural fit in coordination with hiring managers;
    ▪️ Support offer negotiation and objection handling;
    ▪️ Contribute to employer branding and process improvement initiatives.

    What we expect from you:
    ▪️ 1+ years of experience in full-cycle recruitment 
    ▪️ Solid experience with tech positions (Middle/Senior/Lead/Architect level);
    ▪️ Strong account management and client communication skills;
    ▪️ Ability to consult clients and navigate ambiguity with a solutions-driven mindset;
    ▪️ Advanced organizational and time-management skills;
    ▪️ Experience working in cross-functional teams with sourcers and hiring managers;
    ▪️ English level B2 or higher;
    ▪️ Familiarity with recruitment tools (ATS, CRM, LinkedIn Recruiter, etc.).

    What we offer:
    ▪️ Global clients
    ▪️ Clear role structure: recruiters focus on candidates and clients, sourcers focus on talent search
    ▪️ Flexible remote work
    ▪️ Transparent and supportive environment
    ▪️ Growth opportunities in tech recruitment and client consulting

     

    More
  • · 124 views · 35 applications · 7d

    Senior PHP Developer to $3000

    Ukraine · Product · 2 years of experience · Pre-Intermediate
    IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс (або ремоут на контрактній основі). Сфера діяльності компанії — розробка та продаж власного моніторингового софту. Looking for a back-end web...

    IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Senior PHP Developer у Київський офіс (або ремоут на контрактній основі). Сфера діяльності компанії — розробка та продаж власного моніторингового софту.

     

    Looking for a back-end web developer:

     

    An active, experienced and motivated individual to fulfill the position in our company.

     

    About the project:

     

    The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment — Windows Server.

     

    As the developer of this project you are expected to:

     

    Demonstrate willingness to learn and to professionally grow.

    Actively participate in the project development.

    Demonstrate high quality coding style to support our goal of creating the new reliable, scalable and stable system.

    Your main duty will be back-end development and your expertise will be needed during the system development and release stages.

     

    If you have any experience in front-end development, this is a plus and is welcome.

     

    Required knowledge:

     

    PHP 7.4 - 8.2;

    OOP (object-oriented programming);

    Firebird, MSSQL (Knowledge of pure SQL), PDO, InterBase;

    JavaScript, JQuery, HTML, CSS;

    Rest API (JSON);

    Git, GitLab;

    Apache;

    Php;

    StormComposer.

     

    Will be good:

     

    Symfony 5 - 6;

    PostgreSQL;

    Docker;

    XDebug;

    Nginx;

    UnitTest;

    Ability to refactor code

    More about the project:

     

    The project is an employee monitoring software. In the current situation this is a highly demanded product and demand is growing. Our product is 20+ years on the market and we are focusing today on creating from the scratch its cloud edition. The goal is to replace all existing editions with one high quality web version. Back end server and database environment - Windows Server.

     

    What we offer:

     

    Compensation in USD,

     

    Highly professional result-oriented environment,

     

    New development project where you can apply and expand your skills fully,

     

    Stable growing company, 20+ years on the market,

    More
  • · 26 views · 9 applications · 11d

    Full Stack C#/.NET Developer

    Ukraine · 1 year of experience · Intermediate
    Looking for an opportunity to apply your C#/.NET skills in cutting-edge projects? Join our dynamic and fast-growing team! Your Role: Build and enhance scalable backend and frontend applications. Maintain and optimize existing features to ensure top...

    Looking for an opportunity to apply your C#/.NET skills in cutting-edge projects? Join our dynamic and fast-growing team!

     

    Your Role:

    • Build and enhance scalable backend and frontend applications.
    • Maintain and optimize existing features to ensure top performance.
    • Collaborate with a cross-functional team on software architecture and design.
    • Integrate third-party services and APIs into our system.
    • Follow best coding practices and contribute to improving our development workflow.

    What You Need:

    • Bachelor’s/Master’s degree in Computer Science, Software Engineering, or a related field.
    • Experience in C#/.NET development.
    • Strong skills in React and JavaScript.
    • Understanding of core web technologies (HTML, CSS, JavaScript).
    • Experience with Git for version control.
    • Solid experience in API development.
    • Knowledge of SQL databases.
    • Familiarity with the MVC pattern.
    • Bonus: Experience in C/C++/Python.
    • English level: Intermediate or higher.

    What’s in It for You?

    • Competitive salary.
    • Career growth in a dynamic and innovative company.
    • Collaborative and friendly work environment.
    • Corporate English courses.

    Work Mode:

    • Full-time employment.
    • Choose your work setup: on-site or remote.

       

    If this sounds like you, apply today!  

    More
  • · 119 views · 4 applications · 21d

    Junior NodeJS Backend Developer

    Office Work · Ukraine (Dnipro) · 1 year of experience · Intermediate
    DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the...

    DBB Software - is a software engineering IT company from Ukraine with a unique point of difference. We provide an exciting concept involving highly trained and vetted remote software developers to provide businesses with everything they need in the information technology space. Whether it’s end-to-end IT or smaller, focused areas and individual projects, we cover it all, and our approach allows us to offer exceptionally competitive pricing.

    During 8 years on the IT market we successfully released more than 30 projects and have a wide-geographic of clients in Europe, USA and Canada.

     

    Now we are continuing growing and extending our team so we warmly invite Junior Backend Developer (Node.js) to our team in Dnipro city!

     

    What requirements are important for this role:

     

    -At least 1 year of professional experience with TypeScript, Node.js, express, nest.js;

    -Experience with SQL, PL/SQL, preferred experience on MERN stack and next.js;

    -Experience with Swagger and/or API documentation tools;

    -Experience with git and CI/CD;

    -A solid understanding in logging, security concepts;

    -A solid understanding of REST, and core JavaScript concepts;

    -A solid understanding of relational data and/or non-relational models;

    -Experience with performance and optimisation problems and a demonstrated ability to both diagnose and prevent these problems.

     

    What we are expecting from new teammate:

     

    -Effective communication skills: Regularly achieve consensus with peers, and clear status updates;

    -Positive and solution-oriented mindset;

    -Strong sense of ownership, urgency, and drive;

    -An inclination towards communication, inclusion, and visibility;

    -Self-motivated and self-managing, with great organizational skills;

    - English level - at least Intermediate strong;

    -Ability to work in our Dnipro office required.

     

    Working with our team is:

     

    -Flexible schedule;

    -Benefit package with paid vacations and sick-leaves;

    -Salary reviews in regular basis;

    -Autonomy in decision-making, no bureaucracy and pressure;

    -People-oriented culture and healthy atmosphere in the team;

    -Whole support from company management;

    -Office in Dnipro with whole BCP support: generators, power stations and Starlink, only office type of work.

    More
  • · 58 views · 3 applications · 19d

    Project Manager

    Office Work · Ukraine (Lviv) · 1 year of experience · Advanced/Fluent
    Embrox Solutions — IT company that develops a wide range of unique software products. While developing our team combines modern advanced programming techniques with scientific approaches. In addition to software development, Embrox specializes in...

    Embrox Solutions — IT company that develops a wide range of unique software products. While developing our team combines modern advanced programming techniques with scientific approaches.

     

    In addition to software development, Embrox specializes in electrical and mechanical engineering. This means that by combining these disciplines with software and firmware development, Embrox implements a full product development cycle (New Product Development or NPD). In other words, customers who initially have only an idea — in the end, receive a complete hardware and software product, ready for mass production.

     

    When developing, the Embrox team uses advanced programming and engineering techniques based on scientific approaches. Therefore, Embrox solutions are stable in their work, rapid in performance, and flexible in use.

     

    Now we are looking for a Project Manager with good analytical skills and critical thinking.

     

    Requirements:

    - At least 1 year of experience as a Project Coordinator or a similar role at IT

    - Understanding of PM role and responsibilities in IT outsourcing companies

    - Understanding of the SDLC

    - Understanding of Agile software development processes (Scrum, Kanban)

    - Strong written and verbal communication skills

    - Good organizational and analytical skills

    - Well-structured and detail-oriented

    - Fluent in English, both spoken and written

     

    Responsibilities:

    - Provide full-cycle project management from business idea to successful delivery

    - Report project status, issues, tasks, conflicts, and risks on a periodical basis to all stakeholders

    - Facilitate communication of all involved parties

    - Coordinate the work of team members

    - Setting tasks priorities

    - Collaboration with the development teams, and plan the scope of the work

    - Help all the participants with communicating about the project

    - Analyzing and managing project risks

    - Delivering the project to the clients or stakeholders

     

    Would be a plus:

    - A background in Computer Science, Engineering, or equivalent

    - Project Management course

    - Experience working on Embedded/IoT projects is an advantage

     

    We ensure your growth with:

    - Competitive salary with regular reviews

    - Modern projects with cutting-edge technologies

    - Excellent space for your personal and professional development

    - Low level of bureaucracy with a lack of multi-level management

    - Attractive work environment: The modern and stylish office with ergonomic workstations, creative zones, and innovative spaces

    - Paid vacations and sick leaves

    - A hybrid type of work

    - Accountant support

    - Educational Events

    - Free English classes

    - Amazing team buildings.

    More
  • · 555 views · 175 applications · 8d

    Trainee / Junior .Net Developer

    Full Remote · Ukraine · Product · 0.5 years of experience · Intermediate
    We are a product company working in the global market. Right now we are a team of 70 amazing Ukrainians working 100% remotely from day 1. We have 4000+ customers all over the world using our platform every day. And now we are looking for a great Trainee...

    We are a product company working in the global market. Right now we are a team of 70 amazing Ukrainians working 100% remotely from day 1. We have 4000+ customers all over the world using our platform every day. And now we are looking for a great Trainee .Net Developer to join our great team :)

     

    Our product (reply.io) is a leading sales engagement platform that automates personal and business communications, including emails, calls, SMS, LinkedIn, and messengers. 

     

    Also recently we added Jason AI SDR Agent — an advanced AI system that automates the entire sales development process, from finding prospects to scheduling meetings, using sophisticated natural language processing capabilities.

     

    We are in the TOP-10 best software in our niche in the world according to G2.

     

    ——

     

    As a Trainee .Net Developer, you should be passionate about learning and growing in the technology field. You should have a good theoretical foundation in C#, ASP.NET, Git, React and MS SQL Server and be able to work collaboratively in a team environment. In your spare time, you may enjoy staying up-to-date with the latest trends and developments in .Net technology, and exploring ways to improve your skills and knowledge.

     

     

    Requirements:

    • Basic knowledge through education or up to 1 year of experience in C# and the .NET framework
    • Understanding of database fundamentals and experience with SQL queries
    • Proficiency in using development tools
    • Ability to work collaboratively in a team environment
    • Good problem-solving skills and attention to detail
    • Strong communication skills to effectively convey ideas and discuss technical concepts
    • Willingness to learn quickly, demonstrate proactivity and curiosity, show eagerness to explore new technologies, and actively contribute to the team

     

    Responsibilities:

    • Assist in the software development and testing using the .Net framework
    • Write and maintain clean, well-documented code following coding standards and best practices
    • Collaborate with team members to understand requirements and contribute to technical discussions
    • Participate in code reviews to ensure code quality and identify areas for improvement
    • Debug and troubleshoot issues, identifying root causes and implementing appropriate solutions
    • Develop and maintain unit tests to ensure software reliability and performance
    • Stay updated with industry trends, new technologies, and advancements in the .Net development ecosystem

     

    What we offer:

    • The opportunity to work with leading products on the US and global market

    • Real opportunities for professional growth and self-improvement

    • Mentorship program for the first months of work

    • Small, focused, and agile teams

    • The ability to focus on your tasks

    • The latest equipment and necessary resources provided for comfortable work

    • Access to internal business literature, training, and seminars

    • Unlimited sick leave

    • Awesome colleagues and a pleasant working atmosphere

    More
  • · 119 views · 35 applications · 6d

    DevOps engineer

    Full Remote · Ukraine · Product · 2 years of experience · Pre-Intermediate
    Niko Technologies is a FinTech solution provider and payment processor licensed to operate in the EU market. Our goal is to level up worldwide payments by providing high-tech products to business owners and individuals. The company needs a...

    Niko Technologies is a FinTech solution provider and payment processor licensed to operate in the EU market. Our goal is to level up worldwide payments by providing high-tech products to business owners and individuals.

     

    The company needs a highly-qualified DevOps engineer who will become a part of a rapidly growing company offering secure employment.

     

    If you are ready to work in the field of finance and the latest technologies; help people explore this world in details, and have a successful experience in the sphere, you have everything we’re looking for.

     

    Job requirements:

    Experience in implementing CI/CD;

    Hands-on experience in developing DevOps CI/CD applications and automated build and deploy configuration and processes;

    Advanced skills in working with MongoDB, MySQL, and PostgreSQL databases;

    Experience in AWS/Docker Swarm/Bash scripting;

    Hands-on experience in working with Terraform, Ansible and other DevOps tools;

    Advanced analytical skills to solve complex tasks;

    Advanced communication and personal skills that are consistent with our mission.

    If you have experience with Kubernetes/Consul & Vault/RabbitMQ/ELK stack, it would be a significant gain for both parties.

     

    Responsibilities:

    Create and maintain automated CI/CD pipelines for code deployment;

    Deal with containerization technologies such as Docker Swarm and Kubernetes;

    Script and automate system tasks to reduce the number of manual handling operations;

    Ensure the seamless migration of changes to production;

    Conduct general troubleshooting & share experience with the development team;

    Report system-related issues to management & be able to get to the root of the issues;

    Create & update technical documentation; create system diagrams & describe operational procedures.

     

    Reasons to join us:

    The globally-oriented company with better career prospects;

    Highly-professional, challenging and motivating work environment;

    The opportunity to participate in viable projects and upgrade your professional skills;

    More chances to step up;

    5-day working week (Mon — Fri)

    Competitive salary and bonuses. Salary depends on professional skills, experience and is determined by the results of the interview. We are ready to discuss it individually, please specify your wishes.

     

    Open up new horizons and be part of the future with us!

    More
  • · 79 views · 18 applications · 21d

    Game Producer

    Worldwide · Product · 3 years of experience
    CREATY is a product company developing mobile and PC games. Our team specializes in creating a variety of games, such as casual, hyper-casual, and simulation games, which already have more than 20 million downloads. Links to our products:...

    CREATY is a product company developing mobile and PC games. Our team specializes in creating a variety of games, such as casual, hyper-casual, and simulation games, which already have more than 20 million downloads. Links to our products: https://creaty.me.

     

    We continue to grow, so we will be happy to work with everyone who also wants to develop! Now we are looking for Game Producer.

     

    Responsibilities:

    🔸сollaborate with development teams to define project goals, timelines, and budgets;

    🔸manage the project schedule and ensure timely delivery of milestones;

    🔸track project progress and ensure that development is on track and within budget;

    🔸oversee the creation and implementation of project plans and strategies;

    🔸facilitate communication between team members and departments;

    🔸identify and mitigate project risks;

    🔸conduct post-project reviews and identify areas for improvement;

    🔸maintain a strong understanding of industry trends and emerging technologies.

     

    Requirements:

    🔸3+ years of experience in game production or related field;

    🔸strong project management and leadership skills;

    🔸knowledge of game development processes and industry trends;

    🔸experience managing budgets and schedules;

    🔸ability to work under pressure and manage multiple projects simultaneously;

    🔸passion for gaming and a deep understanding of game design principles.

     

    CREATY offer:

    🔸 formal employment;

    🔸 option to work remotely or from an office in the center of Lutsk (from Monday to Friday, from 09:00 to 18:00);

    🔸 paid sick leaves (10 days per year) and vacation (18 days per year);

    🔸 the opportunity to implement your ideas and initiatives in a creative and dynamic team of game developers;

    🔸 online corporate events, team building;

    🔸 attention to every employee.

    More
  • · 164 views · 36 applications · 18d

    Sr. Software Developer – Back-end

    Full Remote · EU · Product · 8 years of experience · Upper-Intermediate
    Our client is a USA Product Company, with headquarters in Atlanta, Georgia. His product is a supply chain planning and automation platform. We are looking for extremely strong and experienced Senior Software Developers to build next generation supply...

    Our client is a USA Product Company, with headquarters in Atlanta, Georgia. His product is a supply chain planning and automation platform.

     

    We are looking for extremely strong and experienced Senior Software Developers to build next generation supply chain planning, analytics and solutions.

    You will get to work on projects for large global brands with a highly experienced. If you are a high-energy, motivated, and initiative-taking individual then this could be a fantastic opportunity for you.

     

    RESPONSIBILITIES

    · Engage and learn about complex business rules related to supply chain planning

    · Be involved and participate in the overall application lifecycle

    · Collaborate with the development of new features, enhancements and fix existing system bugs

    · Interact with BA's, QA's and other peer to clarify business requirements

    · Maintain and develop back-end frameworks to build server-side software

    · Database creation, integration, and management

    · Analyze existing code to understand performance impact and propose solutions

    · Write well-designed, scalable, and testable code

    · Troubleshoot, debug, and upgrade existing systems.

    · QA testing

    · Keeping on top of new technologies

    · Be able to take requirements in from business stake holders on software needs and build on them

    · Support demo development activities

     

    REQUIREMENTS

    · 8+ years of experience in Java/J2EE application in development of enterprise software systems

    · Proficiency in Java, SQL, Git

    · Proficiency in C & PostgreSQL (including extensions) and other DBMs

    · Experience in Linux/Unix

    · Experience in parallel programming, distributed algorithms, distributed resource management systems

    · Experience in different database technologies: in-memory, on disk, distributed in-memory caches, nosql, key value pairs, graph dbs

    · Experience developing full-stack solutions on public cloud infrastructure (aws preferred)

    · C++ experience a plus

    · Experience in Spring Framework

    · ETL knowledge is a plus

     

    Next additional experience is a great plus

    - angular, type script, ag grid, apache echarts, ngrx store, rust, python, kafka, zeromq

    More
  • · 77 views · 5 applications · 11d

    Manual QA Engineer (Wireless)

    Office Work · Ukraine (Kyiv) · Product · 2 years of experience · Intermediate
    Requirements: Knowledge of Wireless protocols (802.11) and L2/L3 networking 2+ years of embedded firmware testing experience on Linux platforms Experience with bash/shell scripting and/or Python Knowledge of Jenkins, ability to build and enhance CI...

    Requirements:

     

    Knowledge of Wireless protocols (802.11) and L2/L3 networking

    2+ years of embedded firmware testing experience on Linux platforms

    Experience with bash/shell scripting and/or Python

    Knowledge of Jenkins, ability to build and enhance CI system

    Understanding of SW development lifecycle and related processes

    BS degree in Computer Science, or related engineering degree

    Effective written and verbal communication skills (Upper Intermediate English)

    Ability to adapt and quickly pick up new technologies, ability to work productively and autonomously

     

    Will be a plus:

     

    Groovy, Jenkins pipelines

    Git or other VCS(es)

    Experience with OpenWRT

    Experience with outdoor wireless

    Basic understanding of electronic circuits

     

    Responsibilities:

     

    Candidate will work as part of the global team of firmware, digital hardware and RF hardware engineers to develop cutting edge wireless broadband products and technologies.

    The candidate must understand digital Wireless communications and Networking.

    Candidate needs to be in Kyiv (or consider relocation). Hybrid type of work.

     

    What do we offer:

     

    International work environment and work with global development teams

    Excellent work conditions in an A-Class office (Horizon Park Business Center)

    Compensation package matching global standards

    Flexible work hours (as required)

    Paid parking, courses, training, conferences and business trips

    Medical insurance

    Free lunches

    More
  • · 66 views · 5 applications · 25d

    Technical Support Engineer L2

    Full Remote · EU · Product · 1 year of experience · Intermediate Ukrainian Product 🇺🇦
    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products,...

    ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 
    Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. 
    Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 
    At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 
    Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!

     

    RNG Technical Support Engineer is primarily responsible for providing excellent customer service and technical assistance to Operators and Account Managers. They troubleshoot and resolve technical issues related to the Product issues (bugs, reports issues, game issues, etc.). The primary goal of the Technical Support Engineer is to ensure customer satisfaction and minimize downtime by providing effective solutions. RNG Technical Support Engineer reports to the Support Shift Lead during the immediate shift and Support Team Lead directly.

     

    Primary responsibilities:

    - Respond to customer inquiries and support requests promptly and professionally.

    - Identify, troubleshoot, and resolve technical issues faced by Operators or their clients.

    - Provide step-by-step guidance and instructions to customers to resolve technical problems.

    - Collaborate with cross-functional teams, such as developers or product managers, to escalate and resolve complex technical issues.

    - Document and track customer interactions, including issues, resolutions, and follow-up actions, using a ticketing system or CRM software.

    - Conduct research and gather information to provide accurate and up-to-date solutions to customers.

    - Keep up to date with the latest trends, technologies, and updates related to the supported products or services.

    - Assist in product testing, bug tracking, and providing feedback to the development team.

    - Help Support peers with day-to-day tasks and professional development by sharing knowledge.

     

    RNG Technical Support Engineer also performs other duties as they deem necessary in the execution of their duties or duties as delegated by the Support Manager, Head of Support, or the Employer.

     

    Proficiency requirements:

    - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

    - Proven experience in technical support, customer service, or a related role.

    - Strong problem-solving and analytical skills with the ability to diagnose and resolve technical issues.

    - Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical individuals.

    - Proficiency in using ticketing systems, CRM software, and other support tools.

    - Familiarity with hardware, software, operating systems, and networking concepts.

    - Basic programming or scripting knowledge is a plus.

    - Ability to work independently and as part of a team in a fast-paced environment.

    - Strong time management and organizational skills with the ability to prioritize tasks effectively.

    - Customer-oriented mindset with a focus on providing exceptional service and satisfaction.

    - English level Intermediate or higher

     

    Hard skills

    Monitoring skills:

    - Familiarity with monitoring tools such as Grafana, Kibana, Zabbix, Prometheus, and Icinga is essential. It is critical to understand how these tools work and how to configure them to monitor various aspects of IT systems.

    - Would be a plus to know key performance indicators (KPIs) and metrics for various IT systems (e.g., servers, databases, applications, networks). Understanding how to set thresholds and alerts for these metrics is necessary to monitor the health and performance of IT systems.

    - Proficiency in log analysis using tools such as ELK (Elasticsearch, Logstash, Kibana), Graylog, or Splunk is valuable. Searching, filtering, and analysing log data to identify issues and trends is crucial for effective monitoring.

    - Basic knowledge of incident management processes and tools such as ITIL, Jira, or ServiceNow is important. Understanding how to handle incidents, including incident identification, prioritization, escalation, and resolution, is crucial to ensure timely responses to issues.

     

    Database skills:

    - Proficiency in working with RDBMS such as Oracle, MySQL, PostgreSQL, Microsoft SQL Server, or SQLite. Understanding concepts like data modeling, tables, SQL querying, transactions, and indexing is essential.

    - A strong understanding of SQL is crucial for working with relational databases. Proficiency in writing SQL queries, creating and modifying database schemas, and performing data manipulation operations (e.g., SELECT, INSERT, UPDATE, DELETE) is necessary.

    - Would be a plus to know NoSQL Databases: Familiarity with NoSQL databases like MongoDB, Redis, or Elasticsearch. Understanding the different data models (e.g., document-oriented, key-value, columnar) and how to interact with these databases using their respective APIs or query languages.

    - Basic knowledge of database security principles and best practices, including securing database access, encrypting sensitive data, implementing user roles and permissions, and auditing database activity.

    - Understanding data governance principles, data quality management, and compliance requirements (e.g., GDPR, HIPAA) to ensure data integrity, privacy, and regulatory compliance.

     

    API skills:

    - Understanding the principles of good API design is essential. Skills in designing RESTful APIs, including defining resource endpoints, HTTP methods, request/response formats (e.g., JSON, XML).

    - Knowledge of API security practices, including authentication mechanisms like OAuth 2.0 or JSON Web Tokens (JWT), securing API endpoints using SSL/TLS, handling authorization and access control, and preventing common security vulnerabilities (e.g., cross-site scripting, injection attacks).

    - Skills in testing APIs to ensure their functionality, reliability, and performance. Proficiency in using tools like Postman, and Newman, validating responses, and handling edge cases.

     

    Network skills:

    - Understanding network topologies, protocols, and components is essential for designing scalable, secure, and efficient networks. This includes knowledge of concepts like VLANs, subnets, routing, and network segmentation.

    - Familiarity with network protocols such as TCP/IP, DNS, DHCP, SNMP, ICMP, and routing protocols (e.g., OSPF, BGP) is crucial. Understanding how these protocols function and interact enables effective network troubleshooting and optimization.

    - Proficiency in configuring network devices like routers, switches, firewalls, and access points is important. This includes setting up IP addressing, configuring VLANs, access control lists (ACLs), and implementing security measures.

    - The ability to identify and resolve network issues is critical. Skills in packet analysis using tools like Wireshark, knowledge of common network problems, and understanding of network diagnostic tools like ping, traceroute, and netstat are valuable.

    - Knowledge of network security principles and practices is vital to protect networks from unauthorized access, threats, and vulnerabilities. This includes concepts like firewall configuration, VPNs, intrusion detection systems (IDS), and secure network design.

     

    Company offers:

    - Fully remote work or work in a friendly team at modern office.

    - Unlimited coffee, snacks and fruits.

    - Health insurance.

    - Free English language training.

    - Gym membership.

    - Real Agile.

    - Competitive salary level.

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  • · 6 views · 0 applications · 4d

    SAAS marketing manager

    Hybrid Remote · Ukraine (Kyiv) · Product · 3 years of experience · Upper-Intermediate
    Looking for a marketing manager to sell SAAS product via internet channels. As a manager, you are responsible to lead the marketing team and develop the best marketing strategies to sell SaaS product with a focus on digital channels, including social...

    Looking for a marketing manager to sell SAAS product via internet channels.

     

    As a manager, you are responsible to lead the marketing team and develop the best marketing strategies to sell SaaS product with a focus on digital channels, including social media, digital content, link building etc.

     

    Requirements

    5+ years of experience in positioning SaaS on the market.

    USA, India, Europe, Australia markets.

    Marketing tools, including Google Analytics.

    Advanced English (read/write).

    Result-oriented, responsible, persistent, active.

    3+ years as a lead of a marketing team.

    Proof of your previous successful work.

     

    Duties

    Leading our marketing team.

    Monitoring and improving KPI/team performance.

    Suggesting strategies to bringing our SaaS product to the market, positioning it, and building awareness around it.

    Keeping an active position in monitoring online market, its newest trends, competitors strategies, clients' needs and requirements.

    Suggesting ways of improving conversion rates.

    Brain storming, generating and offering new ideas.

     

    What We Offer

    Full time job office/hybrid 11:00 — 20:00 Kyiv, Kudryavskyi Uzviz

    Negotiable salary based on your experience and skills.

    Comfortable office in Kyiv.

    Respectful professional environment.

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  • · 16 views · 1 application · 4d

    Copywriter

    Hybrid Remote · Ukraine (Kyiv) · Product · 1 year of experience · Upper-Intermediate
    Опис вакансії IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Copywriter, Proofreader у Київський офіс (або гібрид). Сфера діяльності компанії — розробка та продаж власного software. Looking for a copywriter to work on the...

    Опис вакансії

    IT компанія WorkTime з офісами у Канаді и Києві, шукає до себе в команду Copywriter, Proofreader у Київський офіс (або гібрид). Сфера діяльності компанії — розробка та продаж власного software.

     

    Looking for a copywriter to work on the website content, as well as on improving our articles, press-releases, emails, and marketing materials.

     

    Your work will include plenty of research, creating new content, updating existing content.

     

    Skills:

     

    Advanced English.

    Excellent writing skills.

    Ability to communicate in a professional manner.

    What We Offer:

     

    Full-time position.

    Stable company, 20+ years on the market.

    Compensation in USD.

    Paid vacation and sick days.

    Ukrainian holidays.

    Creative professional environment.

    Working hours 11:00−20:00

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  • · 13 views · 1 application · 3d

    Senior Vulnerability Researcher

    Countries of Europe or Ukraine · 3 years of experience · Upper-Intermediate
    About you: We are looking for a proficient Vulnerability Researcher to work in the cybersecurity field. If you are interested in making a difference and being part of an exciting project, please apply with your CV. About project: Our new client develops...

    About you:

    We are looking for a proficient Vulnerability Researcher to work in the cybersecurity field. If you are interested in making a difference and being part of an exciting project, please apply with your CV.

     

    About project:

    Our new client develops a cyber security project for the US government. You will have the opportunity to contribute to the security of the United States.

     

    Your area of responsibility:

    - Detect and exploit vulnerabilities;

    - Build scripts and software modules to verify the presence of vulnerabilities;

    - Reverse-engineer vulnerability patches in order to better understand certain vulnerabilities;

    - Assist in the development of tools to improve vulnerability or threat research.

     

    Skills and requirements:

    - Proven experience in vulnerability exploitation and fuzzing;
    - Extensive experience (3+ years) in reverse engineering;
    - Knowledge of OS internals (any OS);
    - Recent knowledge of exploitation techniques (iOS/Android/Windows/Linux/embedded).

     

    Will be a plus:

    - Academic degree in Computer Sciences/Mathematics/Physics;

    - Proven record (CVEs or verbal description) of found vulnerabilities in mobile/desktop OSes;

    - Good interpersonal skills.

     

    We offer:

    - Висококласні робочі умови: спільнота першокласних інженерів, близько 90% нашої команди це Middle та Senior; цікаві та довгострокові проєкти у різних сферах; можливість змінити проєкт в разі необхідності;

    - Конкурентна ринкова компенсація в валюті (не в гривневому еквіваленті), яка виплачується без затримок;

    - Власний план розвитку та регулярні перегляди компенсації;

    - Оплачувані відпустки (20 днів) та лікарняні дні (5 днів);

    - Всі державні свята за Українським законодавством є вихідними;

    - Можливість працювати з будь-якою точки світу — ми знайдемо юридичний варіант, допоможемо легалізуватися або проконсультуємо з цього питання.

    - Бухгалтерський супровід;

    - Юридична підтримка в межах України;

    - Повноцінна HR-підтримка та турбота.

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