Jobs

We are building RailX — an AI-native B2B web marketplace for block train backhaul capacity on the Poland–Ukraine rail corridor. Built by United Multimodal Services LLC (Szczecin, Poland), a rail and multimodal logistics operator on the US–Poland–Ukraine corridor.

The platform lets block train operators post available return-leg capacity and cargo owners commit to it. The core interface is Rex — an AI agent powered by the Anthropic Claude API. Rex replaces all forms and search bars with expert conversation. 6 agents total at MVP.

We are looking for one senior developer (freelance or small team) to build the MVP. Contract: 6 months, fixed price €20,000–€35,000. Fully remote.

REQUIREMENTS:

— Proven Anthropic Claude API experience — you MUST provide a live product URL. Generic LLM or ChatGPT experience is not sufficient.

— Next.js (App Router)

— Supabase (auth, database, storage)

— Stripe (payments)

— Multi-agent architecture experience strongly preferred

— Senior level: able to own architecture decisions independently

NICE TO HAVE:

— Experience with logistics, marketplace, or B2B SaaS products

— Familiarity with the Vercel AI SDK

PRODUCT LANGUAGES: English, Polish, Ukrainian

HOW TO APPLY:

Apply directly via Djinni. In your application message, please include a live URL of a product you built using the Anthropic Claude API. Applications without this will not be considered.

PM: Sani Ezugbaia | Company: United Multimodal Services LLC, Szczecin, Poland

Help Build Technology That Saves Lives

Areti Health is a venture-funded Silicon Valley healthcare technology startup transforming how patients join clinical trials.

Using generative AI, we dramatically accelerate clinical trial enrollment for pharmaceutical, biotech, and medical device companies, helping life-saving therapies reach patients faster.

Our AI platform achieves up to 10x higher patient conversion rates compared to traditional human-driven recruitment. By automating outreach, answering patient questions, scheduling appointments, running pre-qualification questionnaires, and assisting with onboarding, we compress recruitment timelines from months to weeks.

We already work with some of the largest clinical research site networks in the United States and are an official partner of CRIO, one of the leading clinical trial management systems.

If you're excited about building real-world AI systems that impact healthcare, we'd love to talk.

About the Role

We’re looking for a Staff Software Engineer who will act as a technical leader and force multiplier across our engineering team.

This is not just a senior individual contributor role, you’ll help shape how we design systems, build software, and adopt AI-assisted development practices.

You’ll work primarily in Python, building systems that integrate large language models (LLMs) into real healthcare workflows used by clinical research organizations and patients.

Beyond shipping product, you'll help elevate the engineering quality bar, architecture, and development practices across the company.

What You’ll Do

• Design, build, and own core systems in our Python-based platform
• Develop and scale LLM-powered features integrated into healthcare workflows
• Lead technical direction for your domain, balancing speed, simplicity, and long-term maintainability
• Mentor engineers through code reviews, design discussions, and pairing
• Champion engineering best practices including:
  • testing
  • observability
  • documentation
  • CI/CD
    
     
• Pioneer the use of AI-assisted engineering tools across development workflows (coding, testing, documentation, and reviews)
• Collaborate with product, design, and clinical teams to translate complex healthcare requirements into reliable systems
• Identify improvements to engineering processes, tooling, and team workflows
• Contribute to hiring and evaluating engineering candidates

What We’re Looking For

• 8+ years of professional software engineering experience
• Deep proficiency in Python
• Strong system design and architecture skills, with experience building production systems at scale
• A track record of technical leadership through influence, mentoring engineers without formal management authority
• Experience working in remote, distributed engineering teams
• Curiosity and enthusiasm for AI-assisted software development
• Clear communication skills in written and spoken English
• A pragmatic mindset with a bias toward simplicity and shipping

Nice to Have

• Experience in healthcare, health-tech, or clinical research
• Familiarity with HIPAA, SOC 2, or other compliance frameworks
• Hands-on experience with LLMs, prompt engineering, or AI/ML model integrations
• Experience building AI-enabled production systems
  
   

What We Offer

• Competitive salary
• Paid holidays and vacation
• Remote work with a talented, mission-driven team
• The opportunity to work on cutting-edge generative AI applications in healthcare
   

Most importantly, you'll help build technology that accelerates clinical trials and saves lives.

If you're excited about building impactful AI systems and raising the engineering bar in a fast-moving startup, we'd love to meet you.

About Tie

Tie is building the next generation of identity resolution and marketing intelligence. Our platform connects hundreds of millions of consumers across devices, browsers, and channels—without relying on cookies—to power higher deliverability, smarter targeting, and measurable revenue lift for modern marketing teams.

At Tie, AI is not a feature—it is a core execution advantage. We operate large-scale identity graphs, real-time scoring systems, and production ML pipelines that directly impact revenue, deliverability, and customer growth.

The Role

We are looking for a Senior AI / Machine Learning Engineer to design, build, and deploy production ML systems that sit at the heart of our identity graph and scoring platform. You will work at the intersection of machine learning, graph data, and real-time systems, owning models end to end—from feature engineering and training through deployment, monitoring, and iteration.

This role is highly hands-on and impact-driven. You will help define Tie’s ML architecture, ship models that operate at sub-second latency, and partner closely with platform engineering to ensure our AI systems scale reliably.

What You’ll Do

• Design and deploy production-grade ML models for identity resolution, propensity scoring, deliverability, and personalization
• Build and maintain feature pipelines across batch and real-time systems (BigQuery, streaming events, graph-derived features)
• Develop and optimize classification models (e.g., XGBoost, logistic regression) with strong handling of class imbalance and noisy labels
• Integrate ML models directly with graph databases to support real-time inference and identity scoring
• Own model lifecycle concerns: evaluation, monitoring, drift detection, retraining, and performance reporting
• Partner with engineering to expose models via low-latency APIs and scalable services
• Contribute to GPU-accelerated and large-scale data processing efforts as we push graph computation from hours to minutes
• Help shape ML best practices, tooling, and standards across the team

What You’ll Bring

Required Qualifications

• 5+ years of experience building and deploying machine learning systems in production
• Strong proficiency in Python for ML, data processing, and model serving
• Hands-on experience with feature engineering, model training, and evaluation for real-world datasets
• Ability to travel outside of Ukraine is a must
• Experience deploying ML models via APIs or services (e.g., FastAPI, containers, Kubernetes)
• Solid understanding of data modeling, SQL, and analytical workflows
• Experience working in a cloud environment (GCP, AWS, or equivalent)
• Experience with graph data, graph databases, or graph-based ML

• Familiarity with Neo4j, Cypher, or graph algorithms (community detection, entity resolution)

  Preferred / Bonus Experience

• Experience with XGBoost, tree-based models, or similar classical ML approaches
• Exposure to real-time or streaming systems (Kafka, Pub/Sub, event-driven architectures)
• Experience with MLOps tooling and practices (CI/CD for ML, monitoring, retraining pipelines)
• GPU or large-scale data processing experience (e.g., RAPIDS, CUDA, Spark, or similar)
• Domain experience in identity resolution, marketing technology, or email deliverability

Our Technology Stack

• ML & Data: Python, Pandas, Scikit-learn, XGBoost
• Graphs: Neo4j (Enterprise, GDS)
• Cloud: Google Cloud Platform (BigQuery, Vertex AI, Cloud Run, Pub/Sub)
• Infrastructure: Docker, Kubernetes, GitHub Actions
• APIs: FastAPI, REST-based inference services

What We Offer

• Competitive compensation, including salary, equity, and performance incentives
• Opportunity to work on core AI systems that directly impact revenue and product differentiation
• High ownership and autonomy in a senior, hands-on role
• Remote-first culture with a strong engineering and data focus
• Exposure to cutting-edge problems in identity resolution, graph ML, and real-time AI systems

• Clear growth path toward Staff / Principal IC roles

  What else:

• 4 weeks of paid vacation per year (flexible scheduling)
• Unlimited sick leave — we trust your judgment and care about your health
• US Bank Holidays off (American calendar)
• Remote-first culture and flexible working hours
• Flat structure, no micromanagement, and full ownership

• Opportunity to make a real impact during a critical growth phase

  Interview Process

• Recruitment Screening Call
• Initial call with Head of Data Science & AI and CTO  (30 min) in English
• Technical deep dive Interview (1,5h)  in English

• Optional test-task (paid)

  Why Join Us?

• High-impact delivery leadership role during a critical period
• Real ownership and autonomy
• Opportunity to shape delivery across the entire engineering organization
• Exposure to SaaS, data, integrations, automation, and platform work
• Collaboration with global teams and vendors
• A strong product with real scale and momentum

Why This Role Matters

At Tie, your work will not live in notebooks or experiments—it will power production systems used by real customers at scale. You will help define how AI is embedded into the company’s core platform and play a key role in making machine learning a durable competitive advantage.

We're looking for a Senior Java Engineer with VoIP experience to join a dedicated product team building real-time communication systems for an international client. You'll own backend architecture, work closely with mobile and frontend teams, and ship features that handle voice, video, and signaling at scale.
 

Requirements:

• 5+ years of backend development with Java (Spring / Spring Boot)
• Strong experience with WebRTC protocols and architecture
• VoIP / SIP / RTP / signaling servers
• Experience integrating backend systems with iOS and Android applications
• Real-time data streaming, distributed systems, microservices architecture
• Cloud platforms (AWS / GCP / Azure)
• Kafka, WebSockets, REST APIs
• PostgreSQL / MySQL
• English: B2+ (daily communication with the product team)
   

Nice to have:

• Twilio / Agora / Vonage / similar RTC platforms
• Media servers (Kurento, Janus, FreeSWITCH, Asterisk)
• AI/voice processing, speech analytics
• Background in telecom or communication products
   

What you'll do:

• Design and develop high-performance backend services using Java (Spring Boot)
• Build and maintain real-time communication systems (WebRTC, VoIP, SIP)
• Integrate backend systems with mobile applications (iOS & Android)
• Work with streaming, signaling, and media servers
• Ensure low-latency, high-availability architecture
• Collaborate with cross-functional teams (mobile, frontend, DevOps)
• Optimize system performance, scalability, and reliability
   

We offer:

• Full remote
• Location: Armenia, Poland, Ukraine, Eastern Europe
• Paid vacation and sick leave
• Competitive rate
• Direct communication, no bureaucracy
• Long-term engagement on a dedicated product team

ArboStar is the leading all-in-one business management platform servicing clients in the green industry such as landscaping, tree care, lawn care and more, across the globe. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction. With a dynamic and fast-growing team of 80+ professionals, ArboStar is committed to delivering exceptional products and services that help our clients succeed.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the green industry with innovative technology and outstanding service.

As part of our Customer Success team, you’ll play a vital role in ensuring our clients get full value from Arbostar from onboarding and adoption to expansion and renewal.

Key Responsibilities:

• Own the client relationship post-sale, guiding SMB and VIP customers through training and ongoing success;
• Proactively manage a portfolio of customer accounts, ensuring strong adoption, health, and retention;
• Lead day-to-day communication with clients via email, phone calls, and our ticketing system to ensure timely responses and proactive support;
• Conduct quarterly business reviews (QBRs) with key accounts to highlight ROI, identify opportunities, and gather feedback;
• Partner with Sales and Product to drive upsell/cross-sell opportunities and capture client insights;
• Monitor customer health scores, usage trends, and support activity to detect early signs of risk or growth potential;
• Coordinate with Support and Product teams to resolve escalations and advocate for client needs;
• Maintain accurate records of account activity, notes, and tasks in the CRM (Pipedrive, PandaDoc, Google sheets).
   

Requirements:

• 2+ years in Customer Success, Account Management, Sales or a client-facing SaaS role (experience with SMBs is a plus);
• Strong understanding of customer lifecycle, onboarding, and retention best practices;
• Exceptional communication and relationship-building skills;
• Comfortable managing multiple accounts (100+) with varying levels of complexity;
• Experience with tools like Pipedrive, Salesforce, Zendesk or similar CRM/CX platforms;
• Problem-solving mindset and a passion for delivering value to customers;
• Ability to explain software features in a clear, engaging, and practical way;
• Advanced English proficiency (C1 level or higher) — both written and spoken — is required for effective client communication;
• Knowledge of SaaS metrics (NRR, churn, adoption, NPS, etc.).
   

What We Offer:

• Work schedule: 9:00 AM – 5:00 PM (EST);
• 10 paid vacation leaves per year;
• A paid day off on your birthday or special day;
• Only remote work;
• Opportunity to work in the green industry, helping to make our planet greener;
• Supportive, remote-first culture focused on growth and impact.

We are looking for a strong Technical Product Manager with deep hands-on expertise in payment processing for mobile subscription businesses.

This role is for someone who truly understands the full payments lifecycle behind recurring billing: card onboarding and binding, authorization flows, decline recovery, chargebacks, fraud patterns, subscription payment routing, merchant setups, PSP/acquirer differences, and payment performance optimization.

You should be the kind of person who has already worked closely with mobile subscription products and knows where revenue is lost, why chargeback rates grow, how payment funnels break, and what can be improved technically and operationally.

What you will do

• Analyze payment flows for mobile subscription merchants
• Identify bottlenecks in approval rates, card binding, recurring charges, retries, and recoveries
• Work on chargeback-related logic, risk factors, and reduction strategies
• Compare payment performance across providers, setups, and processing approaches
• Help shape products/services around payment analytics, payment optimization, and chargeback reduction
• Translate business needs into technical requirements for internal teams and partners
• Communicate with PSPs, acquirers, processors, and merchants when needed

What we expect

• Strong product management background in payments, ideally for mobile subscriptions / recurring billing / app monetization
• Deep understanding of chargebacks, dispute drivers, friendly fraud, monitoring thresholds, and operational pain points
• Solid knowledge of card binding / tokenization / vaulting / recurring billing mechanics
• Strong grasp of payment funnels: authorization, routing, retries, soft/hard declines, MID-level issues, and processor behavior
• Ability to speak both business and technical language
• Comfortable working with payment data, metrics, and performance analysis
• English — professional working proficiency

Nice to have

• Experience with subscription-based mobile products, direct response, or high-volume card processing
• Experience working with multiple PSPs/acquirers
• Understanding of risk, fraud, and retention mechanics in subscription businesses

We are looking for a pragmatic, sharp, highly knowledgeable person who has already “been in the trenches” of subscription payments and can quickly see where the real issues and opportunities are.

We're seeking a detail-oriented QA Trainee to assist in ensuring the quality of our web projects. This is an excellent opportunity for someone looking to start their career in quality assurance within the web development industry. You'll work alongside experienced QA specialists and developers to learn the fundamentals of testing web applications.


    Responsibilities

• Learn and apply QA methodologies and best practices
• Execute test cases for web applications and websites
• Report and document bugs in a clear, concise manner
• Collaborate with developers to resolve issues
• Participate in various stages of the QA process
• Assist in creating and maintaining test documentation
• Develop understanding of web technologies and testing tools
  
  Requirements
• Strong attention to detail and analytical thinking
• Basic understanding of web technologies (HTML, CSS, JavaScript)
• Eagerness to learn and grow in the QA field
• Good communication skills
• Problem-solving mindset
• Ability to work in a team environment
• Basic computer skills
  
  Work is with tracker, company mostly work via Upwork.

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Flutter Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to mobile development using Flutter by designing and implementing user-friendly interfaces
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform)
• English proficiency at B1+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

Affiliate Manager - ClickDealer

ClickDealer is looking for a specialist for the position of Senior Affiliate Manager.

ClickDealer is one of the top 5 CPA networks in the world ! The company has been in the performance marketing business since 2012, partnering with over 2000 advertisers across 20 main verticals. ClickDealer is headquartered in the Netherlands, spanning over 5 offices across the globe. If you have a high level of communication skills, freely speak English, have 3+ years of experience in Affiliate Marketing,  and not only understand traffic campaigns and funnels but also excel at driving profitability, building strong partnerships and growing revenue, we’d love to connect and explore potential collaboration.

What we expect:

- experience in affiliate marketing 3+ years;

- english level Upper-intermediate and higher;

- ability to effectively manage and build client relationships;

- able to succeed in and enjoy a fast-paced, quick-witted environment;

- good analytical skills and work with a large amount of data;

- readiness for bold decisions and responsibility for their implementation;

- high communication and presentation skills.

What is to be done:

- recruit new high-value affiliates and effectively manage and nurture relationships with partners;

- maintaining effective communication with partners through correspondence and communication;

- manage multiple affiliate campaigns;

- be responsible for partner’s budget;

risk management;

- consult with clients on their marketing needs;

- manage the Contract/IO process to ensure that all paperwork is properly completed;

- act as the first point of contact to clients and address client needs as needed;

- cultivate relationships with clients, gain deep insight into their business and ultimately provide solutions to their marketing and advertising goals;

- keeping affiliates up to date on any program enhancements;

maintaining partners' payments approval process;

- update campaigns with payouts,

creative and contact information;

- maintain the highest level of customer service;

- manage monthly, quarterly and annual goals for revenue growth;

- manage top tier accounts and develop affiliate contact management strategy;

- controlling traffic quality and volume;

- monitoring trends and tendencies in online marketing.

We offer:

- opportunity to develop and gain new knowledge in a company oriented to the international market;

- 20 business days of paid rest;

- 50% compensation for sport activities / sessions with a psychotherapist / courses / English, etc.

- paid sick leave;

- sharing experience and knowledge between teams.

Don't miss the opportunity to become a part of ClickDealer's top team, don't hesitate! Be at the peak, with the best.

About Yolk
Yolk is a VC-backed startup (backed by investors in companies like Anthropic, Groq, and TensorNet) on a mission to transform how sales teams learn and perform. 

We are building the world’s most advanced AI sales coach, helping revenue teams identify deal-killing mistakes before they impact the forecast. Our platform analyzes real sales conversations and delivers targeted coaching to improve discovery, objection handling, negotiation, and more. 

Our goal is simple but ambitious: to build the best AI coach for sales teams anywhere.

The role

We’re looking for a Product Marketing Manager / GTM Product Marketer to help define how Yolk goes to market.

You’ll sit at the intersection of product, sales, and marketing, owning positioning, messaging, sales enablement, and GTM execution. This is a high-impact role for someone who understands customers deeply, can turn product value into clear stories, and knows how to support a focused, account-driven sales motion.

Key Responsibilities

• Own Yolk’s positioning, messaging, and value proposition
• Build GTM strategies for target segments, personas, and accounts
• Create sales and marketing assets such as decks, case studies, and one pagers
• Partner with sales on account-based campaigns and personalized outreach
• Support product launches with clear narratives and enablement materials

• Gather customer, market, and competitor insights to strengthen our GTM approach

   

Requirements

• Experience in product marketing, GTM, or strategic marketing in B2B SaaS
• Strong positioning, messaging, and content creation skills
• Experience working closely with sales on enablement and pipeline support
• Ability to translate customer needs into compelling value propositions
• Excellent communication skills and a strong sense of ownership

• Comfortable working in a fast-paced startup environment

   

Preferred qualifications

• Experience in AI, sales tech, or revenue tech
• Familiarity with account-based marketing
• Experience at an early-stage or high-growth startup

Project: 
Warehouse & Inventory Management System (Amazon FBA integration)

We are building a warehouse management system that integrates with Amazon SP-API to manage inventory, inbound shipments, and logistics workflows for sellers.

The system processes:

• Inventory synchronization
• Shipment lifecycle management
• Amazon inbound planning workflows

Responsibilities

• Integrate with Amazon SP-API (inventory, catalog, shipments)
• Implement backend logic for shipment workflows and inventory updates
• Build and maintain asynchronous processing using Celery
• Design and maintain REST APIs (Django REST Framework)
• Handle complex multi-step API flows (preview → confirmation patterns)
• Ensure data consistency between internal system and Amazon
• Implement retry logic, error handling, and rate limiting
• Work with PostgreSQL data models for inventory and shipments

Requirements

Must have:

• 3+ years of Python experience
• Strong experience with Django / DRF
• Experience integrating third-party APIs
• Experience with Celery or similar async tools
• Understanding of REST API design and authentication
• Experience with PostgreSQL

Nice to have:

• Experience with Amazon SP-API
• Experience in e-commerce or logistics systems
• Experience with Kubernetes / AWS

Tech Stack

• Python, Django, DRF
• PostgreSQL, Redis
• Celery
• AWS (S3, Secrets Manager)
• Kubernetes (EKS)

We're building a company at the intersection of payments infrastructure and data products — combining transaction execution with structured financial data that is enriched, explainable, and ready for both operational and AI-driven workflows.

What You'll Be Working On

• You'll own the company's full technical direction: architecture, reliability, delivery, infrastructure, and the people who make it happen.
• Define and drive architectural strategy, introducing clear engineering governance — RFCs, tech radar, vendor evaluation, and practical risk management — without unnecessary bureaucracy.
• Lead the evolution of a high-load, event-driven platform with a focus on scalability, resilience, and fault isolation.
• Own reliability and incident management: observability, SRE practices, incident response, and postmortem culture — with a goal of better uptime, faster detection, and fewer repeated issues.
• Oversee engineering hiring, performance, and development of tech leads; build a culture of end-to-end ownership and accountability.
• Manage cybersecurity protocols, disaster recovery, and business continuity in collaboration with DevOps.
• Drive infrastructure efficiency, cost control, and continuous performance improvement through centralized observability and clear ownership.
• Act as a bridge between engineering teams and executive stakeholders, ensuring technical decisions align with business goals.
• Champion automation, AI integration, and engineering process optimization.
• Design APIs and integration strategies; establish coding, architectural, and infrastructure standards.

What You Need to Succeed

• Proven experience as a CTO, Head of Engineering, or Principal Architect in a high-load SaaS, fintech, or infrastructure company.
• Deep expertise in distributed systems, event-driven architectures, and microservices — including how they behave at scale in production.
• Strong hands-on development background, especially in Go and Python
• Track record of improving reliability, delivery speed, and infrastructure efficiency (uptime, MTTR, MTTD, release cadence, cloud cost).
• Solid understanding of DevOps, CI/CD, SRE, and incident management at scale.
• Comprehensive technical background across architecture, cloud platforms, security, and distributed systems, with a focus on scalability, reliability, and strategic technology leadership.
• Familiar with PCI DSS compliance and secure system design.
• Skilled at hiring and mentoring strong engineers and tech leads.
• Comfortable with vendor evaluation, negotiation, and tooling decisions.
• You understand how engineering decisions affect revenue, risk, and customer trust.

Genesis is an international IT company providing a full spectrum of services. With over 1,500 experts across 5 countries, we build products used by 200+ million unique users every month. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem includes 15+ companies and an investment fund.

EverHelp is a fast-growing outsourcing Customer Support company within the Genesis ecosystem. We launched in 2021, and in the past year alone, we have grown by 82%. Our team is safe, fully operational, and continues to expand, maintaining a Retention Rate of 90%+.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group - a global award recognizing companies with strong cultures and outstanding workplace environments.

Our Position

• We stand against war and unjust aggression.
• We evacuated our employees and their families from active war zones and provided housing and financial support.
• We supplied the entire team with power stations and backup batteries.
• We continue stable operations to support the future of Ukraine.

As we continue to grow, we are looking for a Customer Support Representative who will help maintain high-quality service standards and provide fast, efficient support in a dynamic, high-load environment.

Work schedule:

• 2/2 working shifts;
• 12-hour shifts. Day shift: 7:00 AM - 7:00 PM. Night shift: 7:00 PM - 7:00 AM. Latvia time;
• Includes night shifts and weekends.

Important! It’s a ontract-based cooperation with the opportunity to transition to long-term collaboration after 6 months based on performance.

You will:

• Communicate with users via live chat (90%) and email (10%);
• Handle multiple chats simultaneously;
• Support users with account-related questions, payments, bonuses, and general platform usage;
• Resolve customer issues in a timely and efficient manner;
• Follow internal guidelines and quality standards.

About you:

• English level B2+ (C1 preferred);
• 6+ months of experience in Customer Support or other customer-facing roles;
• Typing speed 45+ WPM;
• Strong computer skills (fast navigation, multitasking, basic Excel);
• Ability to work in a fast-paced environment;
• Strong communication and problem-solving skills;
• Attention to detail and ability to learn quickly;
• Flexibility with schedule (night shifts and weekends required).

Working at EverHelp means:

• Opportunity to work with an international product;
• The possibility to work fully remotely;
• A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team.

Send us your CV and join EverHelp.

We are looking for an experienced Unreal Engine Engineer to lead a small team of two Unreal developers and take full ownership of a production-stage Unreal Engine–based application used in e-commerce by real customers. This is a client-facing, high-impact product in which stability, visual quality, and performance directly affect the user experience.

The role combines hands-on Unreal development with technical leadership. You will also work as part of a cross-functional product team, collaborating closely with front-end and back-end engineers to ensure seamless integration between Unreal Engine and the rest of the application stack.

YOE: 5 years

Core Requirements:

• C++ Unreal development experience
• Experience compiling Unreal Engine from source
• Strong understanding of Unreal Engine architecture, Blueprints, and optimization for production use
• Proven ability to own and maintain a live Unreal Engine-based product
• Demonstrated experience leading or mentoring other developers
• Ability to make architectural and technical decisions that ensure stability, scalability, and performance
• Comfort working in a cross-functional team with front-end, back-end, and business stakeholders
• Oversee the coverage of existing and new functionalities with autotests
• Perforce version control
• Ukrainian/russian language is needed to communicate with the team
   

Nice to Have:

• Online game development and support 
• 3D modeling or visualization (3ds Max, Maya, Blender, etc.)
• Rendering engines (V-Ray, Corona, etc.)
• WebGL 
• Python or other scripting languages

• English language knowledge, sufficient for technical collaboration

   

Responsibilities:

• Lead and oversee the Unreal Engine development team (2 developers)
• Ensure stability, performance, and scalability of the production UE application
• Lead the effort to implement a public API for UE application
• Act as the Unreal Engine representative in a cross-functional product team
• Collaborate closely with front-end and back-end developers to align architecture and integrations
• Develop and improve tools for 3D asset assembly and scene management
• Work with content creators and artists to achieve optimal asset integration and visual fidelity
• Identify and automate repetitive or inefficient workflows
• Maintain and evolve the automated rendering and image production pipeline
• Continuously analyze and optimize memory usage, load times, and rendering performance
• Prototype and implement a new product hypothesis in collaboration with other product team members
• Provide technical feedback, documentation, and process improvements
• Automated application and asset update to the latest stable UE version on a yearly basis.
   

Expectations:

• Work remotely with consistent availability during core hours or from the office in Warsaw.
• Communicate proactively with the team and management about progress, blockers, and priorities
• Coordinate Unreal development efforts with front-end and back-end teams
• Manage personal and team workload effectively, ensuring delivery reliability
• Identify and drive improvements across technology, process, and pipeline
• Maintain transparency on issues and deadlines

We are a real estate lead generation platform.

Every month, we generate 3,000–5,000 homeowner leads (people who fill out a form indicating potential interest in selling their property).

We sell these leads to real estate investors (wholesalers, fix & flip, buy & hold, lenders).

2. The problem we are solving

Right now, the system is inefficient in 3 major ways:

1. Low contact rate

• ~60% of leads do not answer investor calls
• Result: wasted acquisition cost, poor investor experience

2. Poor qualification

• Not all leads are real sellers
• Many are low intent, unmotivated, or just exploring

3. Wrong investor matching

• Leads are distributed without deep understanding of:
  • seller situation
  • best exit strategy

👉 Result:

• lower conversion rates
• refunds / dissatisfaction from investors
• lost revenue

3. What we want to build

We are building an:

AI-powered Lead Qualification & Routing System

This is not just an AI caller.

This is a full decision-making layer that:

1. Contacts the lead
2. Qualifies the seller
3. Scores intent
4. Matches them with the right type of investor

4. Your role

You will own the design and implementation of this system.

This includes both:

• technical architecture
• logic of how decisions are made

5. Core components you’ll build

1. AI Calling Agent (Voice SDR)

• Automatically calls new leads
• Handles conversations naturally
• Collects key seller information

Goal:
→ maximize contact rate & engagement

2. Qualification System

Extract and structure:

• Motivation (why sell?)
• Timeline (urgent vs future)
• Property condition
• Price expectations

Output:
→ structured data + qualification tags

3. Lead Scoring Model

Classify leads into:

• High intent (ready to sell)
• Medium intent (nurture)
• Low / no intent
• Invalid / spam

Goal:
→ increase quality of leads delivered to investors

4. Intelligent Lead Routing

Match each seller with the best investor type:

Examples:

• Distressed property → wholesaler
• Good condition → retail / fix & flip
• Financial need → lending / financing

Goal:
→ maximize deal probability per lead

5. Multi-Touch Follow-Up System

If the lead doesn’t respond:

• Retry calls (timing optimization)
• SMS follow-ups
• Voicemail drops

Goal:
→ extract maximum value from every lead

6. Optimization Layer

• A/B testing call scripts
• Improving prompts
• Tracking conversion metrics

Goal:
→ continuously improve performance

6. What success looks like

Within 2–3 months, we expect measurable improvements:

• Contact rate: +30–50%
• Qualified leads: +25%+
• Revenue per lead: +20–40%
• Lower refund rate from investors

7. What matters most

This role is NOT about:

• building “cool AI demos”
• experimenting without outcomes

This role IS about:

• driving revenue through better decisions
• improving conversion across the funnel
• building systems that actually work in production

8. What we expect from you

• Ability to design end-to-end systems (not just components)
• Strong understanding of LLM-based workflows
• Experience with conversational / voice AI (or strong ability to learn fast)
• Product thinking (conversion, funnels, trade-offs)
• Ownership mindset

9. First milestone (very important)

Your first goal:

Launch a working AI calling + qualification MVP
that improves contact rate and produces structured lead data.

Speed matters more than perfection.